The existing CRM Solutions

sunandaC

Sunanda K. Chavan
The existing CRM Solutions

Delivering the ‘360 view’ requires automation to bring together all the data concerning a customer.

This implies the organisation has to change from:


Mass Marketing - Product Focus

Product Focus - Customer Focus

Economies of Scale - Economies of time

1 way communication - Interactive

Response Time - Real Time
 
The existing CRM Solutions

Delivering the ‘360 view’ requires automation to bring together all the data concerning a customer.

This implies the organisation has to change from:


Mass Marketing - Product Focus

Product Focus - Customer Focus

Economies of Scale - Economies of time

1 way communication - Interactive

Response Time - Real Time

Hey friend, thanks for your sharing and i am sure it would help many people. Well, I also want to share some information on The existing CRM Solutions so that more and more people can take benefit from your thread.
 

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