QWL is a process by which an organization responds to employee needs for developing mechanisms to allow them to share fully in making the decisions that design their lives at work.
The issue-Quality of Work Life is a new level of reasoning in Management, it should be noted however that it has always been with us.
Firstly there are two words involved here-Work and Life, by implication an employee has a job (work) and certainly has a life- the bottomline is how does he combine the two successfully?
In more advanced and structured Corporate environments employees are seriously encouraged to balance these two aspects intelligently.