Why Today’s IT Org Won't Work Tomorrow

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Why Today’s IT Org Won't Work Tomorrow

Why Today’s IT Organization Wont’ Work Tomorrow

Can technology contribute sustainable value to businesses and customers?

? Boeing – It builds nearly 80% of its 777 aircrafts outside

its final assembly plants via digital collaboration
? Starbucks – Besides coffee & icy Frappucinos, customers

come for wireless access and thus spend more time

How IT continues to change the way businesses work?
? By improving operational efficiency ? Through implementing creative strategies

? By cutting down costs
? Through efficient maintenance systems

Hurdles to capture important opportunities
• IT departments inside companies can’t effectively explore • • • •

innovative uses of technology Viewing IT as a tactical department and focusing on maintaining day – to – day operations Thinking that best ideas are not coming from the IT side, but from the business side Bottom line of most businesses: Today’s IT operating models will not meet tomorrow’s needs Not participating actively in planning for the future

What companies should do?
? Maximizing the value of IT assets ? Reducing IT complexity

? Focusing innovation efforts on the customer
? Creating a more strategic IT organization

The other Roadblocks
• Complex IT architecture

• Incompatible applications
• Poor access to data • An exaggeratedly technical organization

• Focusing more on cutting costs and putting out fires

would just not help • Inappropriate allocation of resources to strategy and innovation • Lack of integration between business and IT

Much of IT has matured and commoditized, but IT cannot effectively move on to the next wave until:-

? ?

Data is flowing the way it should Business processes are properly enabled the available information Complexity is reduced by

?

The Dichotomy: Business v/s IT
• Business & IT executives agree on intent, but disagree on • • • •

delivery and execution IT – A critical component of business New technologies will continue to change the competitive landscape IT does help in delivering competitive advantage through top – line growth functions Penetration of CRM systems & customer facing solutions by IT driven projects contributed to this view – but value realized has not been clear to the business

The road ahead…
• Technology leaders must move quickly to close the gap

between business needs and the IT organization’s ability to deliver
• Early adoption will sure be vital to business strategies

• To have better executive and board – level visibility
• Always consider IT as a top strategic issues while

planning for the future

Unlocking the Future
? Agreement between business and IT executives. ? IT execution- Key Differentiator

? IT can create values beyond cutting costs.

IT assets as a portfolio

Advantages
? Focus on how each technology contributes to the

business.
? Clear picture of gauging the levels of resources required

for the technology.
? Help IT executives communicate value to others in the

organization.

Reducing complexity
? Products

Solution: product line approach
? Architecture

Solution: service oriented architecture

THANK YOU!!!!



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