Description
veen
SBI General Insurance can help you to successfully overcome these situations and put you firmly in control of your business. With SBI General's Consequential Loss ( achinery Brea!do"n# Insurance $olicy% you can safe&uard your business profits a&ainst possible loss due to business interruption. Indemnity $eriod ' (he indemnity period commences on the date of dama&e and lasts until such time as the business is restored to its pre'dama&e level or the end of the indemnity period is reached% "hichever comes first. ) consequential loss insurance policy insures earnin&s of the business lost durin& the indemnity period. *ence% selection of the indemnity period is of utmost importance. Burglary Insurance +very successful business be it a medium enterprise or a retail store% needs complete protection a&ainst potential loss. Incidence li!e bur&lary can put a brea! in your &ro"th plan by puttin& a financial burden. SBI General Insurance can help you successfully overcome these situations and put you firmly in control of your business and dream of ma!in& it bi& "ithout any hitch. With SBI General Bur&lary $olicy% you can safe&uard your assets that you value most. SBI General's Bur&lary $olicy is tar&eted at all businesses ' small or lar&e and across all se&ments and industries. SBI General's Bur&lary Insurance $olicy is a product that may be purchased as a distinct stand ' alone product% or% "hen purchased "ithin a suite of SBI General policies% can provide very e,tensive covera&e.
Money Insurance +very successful business be it a medium enterprise or a S +% needs complete protection a&ainst potential loss. In business% handlin& money% be it in transit or in cash counters or in your safe often causes an,iety for everyone. Incidence li!e bur&lary or theft ma!es you feel helpless. SBI General Insurance can help you successfully overcome these situations and put you firmly in control of your business and dream of ma!in& it bi&. With SBI General oney $olicy% you can safe&uard your oney no matter "here it is. SBI General's oney $olicy is tar&eted at all businesses ' small or lar&e and across all se&ments and industries. (he SBI General's oney Insurance $olicy is a product that may be purchased as a distinct stand'alone product% or% "hen purchased "ithin a suite of SBI General policies% can provide very e,tensive covera&e. Plate Glass Insurance
1|Page
odern business premises li!e yours are the pride of place for you as "ell as your employees. -ou have built it "ith lot of care and passion usin& some of the best materials includin& &lass. It is critical to protect them as they are the dream "or!place. With SBI General's $late Glass Insurance $olicy% you can safe &uard your dream business premises. )t SBI General% "e believe bein& "ith our customers at every step and help them be in control by so that they can ta!e on the business challen&es "ith confidence. Claims Philosophy The Fast, Fair & Transparent Claim procedure that will keep you in control SBI General's dedicated and e,perienced claims team aim to deliver you a differentiated customer service of a fast% fair% convenient and transparent claims process for the mana&ement and settlement of your claim. )t SBI General% our philosophy is to al"ays loo! for "ays to pay valid claims in a fair and timely manner. .ur claims service "ill/
• •
$rovide assistance in emer&ency situations 0elieve the stress of a claim by co'coordinatin& repair and replacement of your assets 1eep you informed of the pro&ress of your claim $rovide you "ith the choice of accessin& our preferred local service providers
• •
What's more% our s!illed staffs are empo"ered to act and ma!e decisions% so that your claim is processed as quic!ly and efficiently as possible. (his should help you &et bac! in control as quic!ly as possible.
2|Page
C*)$(+0 I2 )3)L-SIS .4 S(56-
3|Page
1. Nature of customer employment:
) person in the service of another under any contract of hire% e,press or implied% oral or "ritten% "here the employer has the po"er or ri&ht to control and direct the employee in the material details of ho" the "or! is to be performed.
Table: 1-Nature of customer employment
mployment !ector $ublic Sector $rivate Sector Self +mployed .thers Total
"espondents 78 78 :: 9; 1%&
#ercenta$e 98 98 ;; <: 1&&
Chart: 1
'nterpretation:
;;percent of customers are self employed% 98percent of customers are $rivate and $ublic sector each respectively% <:$ercent of customers are others.
4|Page
(. Number of )ehicles customers possesses: Table: (-*ehicles possessed by customers
*ehicle #ossessed .ne ("o ore than t"o Total
"espondents <= <8> 9? 1%&
#ercenta$e <9 ?8 <= 1&&
Chart: (
'nterpretation:
?8$ercent of customers have t"o vehicles% <=$ercent of customers have more than t"o vehicles and <9$ercent of Customers have more than one vehicles.
5|Page
1. Customer posses any other policy in another insurance company:
Table: +-,ther Company #olicies
#olicy -es 3o Total =? :7 1%&
"espondents >= ;9 1&&
#ercenta$e
Chart: +
12%
Other Company Policies
1 32% 56%
2
> 2
'nterpretation: >=$ercent
'nterpretation:
customers have insurance in other companies@ ;9$ercent customers do not have insurance in other companies.
6|Page
-. Type of company chosen by the customer when they already ha)e a policy: Table: --Name of company for other policies
Company Life ($ublic# Life ($rivate# General ($ublic# General ($rivate# Total "espondents =; <= 78 <= 1%& #ercenta$e >: <9 98 <9 1&&
Chart: -
7|Page
'nterpretation:
>:$ercent of customers have insurance in public life insurance companies% 98$ercent of customers have insurance in public &eneral insurance companies <9$ercent of customers have insurance in private life insurance and public &eneral insurance companies respectively.
%. Number of year.s customer is insurin$ with !/':
Table: %-Customer with Company
0ears .ne year ("o years (hree years 4our years ore than 4our years Total
"espondents <9 ;9 :: <= <9 1%&
#ercenta$e = 9= ;; <9 = 1&&
8|Page
Chart: 5
'nterpretation:
;;$ercent of customers are retained for 7-ears% 9=$ercent of customers are retained for 9-ears% <9$ercent of customers are there since ;-ears% and =$ercent of customers are there for more than ;-ears and < year each respectively.
1. "esponsi)eness of Company towards Customer /
It is providin& information about the product% process% status and other details durin& and after the purchase.
Table: 1-"esponsi)ness
"esponsi)eness 2ery Good Good )vera&e $oor 2ery $oor Total
"espondents ;9 ?= <= <9 88 1%&
#ercenta$e 9= >9 <9 = 88 1&&
9|Page
Chart: 1
'nterpretation:
>9$ercent of customers are satisfied in 0esponsiveness of company@ 9=$ercent of customers are more satisfied in 0esponsiveness of company@ <9$ercent of customers less satisfied in 0esponsiveness@ and =$ercent of Customers a"arded $oor in 0esponsiveness of company.
2. #rofessionalism of company:
*i&h quality "or! in creations% products% services% presentations% consultancy% administrative% mar!etin& or other "or! endeavors includin& communicatin& "ith customer.
Table: 2-#rofessionalism
#rofessionalism 2ery Good Good )vera&e $oor 2ery $oor Total
"espondents 88 :: ?9 <9 88 1%&
#ercenta$e 88 ;; ;= = 88 1&&
10 | P a g e
Chart: 2
'nterpretation:
;= $ercent customers rated avera&e% ;; $ercent of customers rated &ood% and = $ercent of customers rated poor to"ards $rofessionalism of company.
11 | P a g e
doc_511188101.doc
veen
SBI General Insurance can help you to successfully overcome these situations and put you firmly in control of your business. With SBI General's Consequential Loss ( achinery Brea!do"n# Insurance $olicy% you can safe&uard your business profits a&ainst possible loss due to business interruption. Indemnity $eriod ' (he indemnity period commences on the date of dama&e and lasts until such time as the business is restored to its pre'dama&e level or the end of the indemnity period is reached% "hichever comes first. ) consequential loss insurance policy insures earnin&s of the business lost durin& the indemnity period. *ence% selection of the indemnity period is of utmost importance. Burglary Insurance +very successful business be it a medium enterprise or a retail store% needs complete protection a&ainst potential loss. Incidence li!e bur&lary can put a brea! in your &ro"th plan by puttin& a financial burden. SBI General Insurance can help you successfully overcome these situations and put you firmly in control of your business and dream of ma!in& it bi& "ithout any hitch. With SBI General Bur&lary $olicy% you can safe&uard your assets that you value most. SBI General's Bur&lary $olicy is tar&eted at all businesses ' small or lar&e and across all se&ments and industries. SBI General's Bur&lary Insurance $olicy is a product that may be purchased as a distinct stand ' alone product% or% "hen purchased "ithin a suite of SBI General policies% can provide very e,tensive covera&e.
Money Insurance +very successful business be it a medium enterprise or a S +% needs complete protection a&ainst potential loss. In business% handlin& money% be it in transit or in cash counters or in your safe often causes an,iety for everyone. Incidence li!e bur&lary or theft ma!es you feel helpless. SBI General Insurance can help you successfully overcome these situations and put you firmly in control of your business and dream of ma!in& it bi&. With SBI General oney $olicy% you can safe&uard your oney no matter "here it is. SBI General's oney $olicy is tar&eted at all businesses ' small or lar&e and across all se&ments and industries. (he SBI General's oney Insurance $olicy is a product that may be purchased as a distinct stand'alone product% or% "hen purchased "ithin a suite of SBI General policies% can provide very e,tensive covera&e. Plate Glass Insurance
1|Page
odern business premises li!e yours are the pride of place for you as "ell as your employees. -ou have built it "ith lot of care and passion usin& some of the best materials includin& &lass. It is critical to protect them as they are the dream "or!place. With SBI General's $late Glass Insurance $olicy% you can safe &uard your dream business premises. )t SBI General% "e believe bein& "ith our customers at every step and help them be in control by so that they can ta!e on the business challen&es "ith confidence. Claims Philosophy The Fast, Fair & Transparent Claim procedure that will keep you in control SBI General's dedicated and e,perienced claims team aim to deliver you a differentiated customer service of a fast% fair% convenient and transparent claims process for the mana&ement and settlement of your claim. )t SBI General% our philosophy is to al"ays loo! for "ays to pay valid claims in a fair and timely manner. .ur claims service "ill/
• •
$rovide assistance in emer&ency situations 0elieve the stress of a claim by co'coordinatin& repair and replacement of your assets 1eep you informed of the pro&ress of your claim $rovide you "ith the choice of accessin& our preferred local service providers
• •
What's more% our s!illed staffs are empo"ered to act and ma!e decisions% so that your claim is processed as quic!ly and efficiently as possible. (his should help you &et bac! in control as quic!ly as possible.
2|Page
C*)$(+0 I2 )3)L-SIS .4 S(56-
3|Page
1. Nature of customer employment:
) person in the service of another under any contract of hire% e,press or implied% oral or "ritten% "here the employer has the po"er or ri&ht to control and direct the employee in the material details of ho" the "or! is to be performed.
Table: 1-Nature of customer employment
mployment !ector $ublic Sector $rivate Sector Self +mployed .thers Total
"espondents 78 78 :: 9; 1%&
#ercenta$e 98 98 ;; <: 1&&
Chart: 1
'nterpretation:
;;percent of customers are self employed% 98percent of customers are $rivate and $ublic sector each respectively% <:$ercent of customers are others.
4|Page
(. Number of )ehicles customers possesses: Table: (-*ehicles possessed by customers
*ehicle #ossessed .ne ("o ore than t"o Total
"espondents <= <8> 9? 1%&
#ercenta$e <9 ?8 <= 1&&
Chart: (
'nterpretation:
?8$ercent of customers have t"o vehicles% <=$ercent of customers have more than t"o vehicles and <9$ercent of Customers have more than one vehicles.
5|Page
1. Customer posses any other policy in another insurance company:
Table: +-,ther Company #olicies
#olicy -es 3o Total =? :7 1%&
"espondents >= ;9 1&&
#ercenta$e
Chart: +
12%
Other Company Policies
1 32% 56%
2
> 2
'nterpretation: >=$ercent
'nterpretation:
customers have insurance in other companies@ ;9$ercent customers do not have insurance in other companies.
6|Page
-. Type of company chosen by the customer when they already ha)e a policy: Table: --Name of company for other policies
Company Life ($ublic# Life ($rivate# General ($ublic# General ($rivate# Total "espondents =; <= 78 <= 1%& #ercenta$e >: <9 98 <9 1&&
Chart: -
7|Page
'nterpretation:
>:$ercent of customers have insurance in public life insurance companies% 98$ercent of customers have insurance in public &eneral insurance companies <9$ercent of customers have insurance in private life insurance and public &eneral insurance companies respectively.
%. Number of year.s customer is insurin$ with !/':
Table: %-Customer with Company
0ears .ne year ("o years (hree years 4our years ore than 4our years Total
"espondents <9 ;9 :: <= <9 1%&
#ercenta$e = 9= ;; <9 = 1&&
8|Page
Chart: 5
'nterpretation:
;;$ercent of customers are retained for 7-ears% 9=$ercent of customers are retained for 9-ears% <9$ercent of customers are there since ;-ears% and =$ercent of customers are there for more than ;-ears and < year each respectively.
1. "esponsi)eness of Company towards Customer /
It is providin& information about the product% process% status and other details durin& and after the purchase.
Table: 1-"esponsi)ness
"esponsi)eness 2ery Good Good )vera&e $oor 2ery $oor Total
"espondents ;9 ?= <= <9 88 1%&
#ercenta$e 9= >9 <9 = 88 1&&
9|Page
Chart: 1
'nterpretation:
>9$ercent of customers are satisfied in 0esponsiveness of company@ 9=$ercent of customers are more satisfied in 0esponsiveness of company@ <9$ercent of customers less satisfied in 0esponsiveness@ and =$ercent of Customers a"arded $oor in 0esponsiveness of company.
2. #rofessionalism of company:
*i&h quality "or! in creations% products% services% presentations% consultancy% administrative% mar!etin& or other "or! endeavors includin& communicatin& "ith customer.
Table: 2-#rofessionalism
#rofessionalism 2ery Good Good )vera&e $oor 2ery $oor Total
"espondents 88 :: ?9 <9 88 1%&
#ercenta$e 88 ;; ;= = 88 1&&
10 | P a g e
Chart: 2
'nterpretation:
;= $ercent customers rated avera&e% ;; $ercent of customers rated &ood% and = $ercent of customers rated poor to"ards $rofessionalism of company.
11 | P a g e
doc_511188101.doc