Description
This is a presentation abiut use of e-business in today's corporate.
DRIVING OPERATIONAL ROI THROUGH COLLABORATION & CONFERENCING
How Sales, Marketing, IT and HR can be more efficient and productive in today’s challenging business environment
Presented By:
Shinja Trisha Rikita Upasana Abhilash Shalini
1
“THE ESSENCE OF STRATEGY LIES IN CREATING TOMORROW’S COMPETITIVE ADVANTAGES FASTER THAN COMPETITORS MIMIC THE ONES YOU POSSESS TODAY.” (HAMEL & PRAHALAD )
“Introducing new technology alone is never enough. The big spurts in productivity come when a new technology is combined with new ways of doing business.”
? Thomas Friedman The World Is Flat
“Intelligent communications makes new ways of
doing business possible, by expanding the productivity of workers and reducing latency in processes that impact their customers.” ? Don Peterson, CEO, Avaya
TODAY . . .
Distribution of information in a timely manner : A Major Competitive Advantage
Knowledge = Power
Time = Money
3
E-MAIL, VOIP AND WEB
Revolutionized how we work ? How we deliver information ? And communicate
?
4
ONLINE COLLABORATION
Important organizational sphere ? Expanding our associates beyond borders ? Professional networks and immediate connections being established.
?
5
WHY COLLABORATE ONLINE?
? a) b) c)
d)
Web-based collaboration is in support of group work and learning; specific examples may include: project teams collaborating remotely, teachers holding review sessions online, skills trainers teaching online synchronous courses, and students working on joint projects without needing to reserve appropriate meeting spaces. Collaboration software environment that provides a "virtual building" where teams can communicate, collaborate, and share information, regardless of their geographic location
6
TRENDS CHALLENGING BUSINESS EFFICIENCY:
? ? ? ? ? ? ?
Distributed workforce, business partners, and markets Need to make distributed college campuses and locations more tied up Need for immediate access to subject matter and spontaneous decision making Increasing business travel costs Desire for greater work/life balance Companies looking for eco-friendly solutions Scarcity of resources
7
THE SOLUTION
Companies like Adobe and Meeting one
Designed solutions and services to meet these challenges and enable • Interactive team collaboration, • Online training options • Interactive Distance learning • Online sales activities • Instant messaging ,etc.
8
THERMO FISHER SCIENTIFIC
Using these technologies: o Reduced travel and communication costs to a fraction of previous expenditures o Ensured parallel workflow o Developed rich media content in-house for training and support delivered real time or on demand o Accelerated the learning curve
FOCUS: On core tasks and away from things like physical logistics
9
MAKING „I.T? MORE EFFICIENT
Brains scattered far and wide ? Integration of the minds is essential but expensive ? ( example of topcoder.com, infosys) ? Leading companies are looking for tools that can assist in the process of engaging, interactive communication
?
10
Face to Face meetings
?
Virtual meetings
? ?
Impossible to hire external expert consultants due to schedule conflicts, transportation & lodging costs, travel time
?
? ? ? ?
Brings experts from other locales No need to leave the desk Minimize the constraints Enable new resources Flexible meeting times & locales Knowledge base expands Companies are appreciating the change
MAKING „SALES? MORE EFFICIENT
12
OVERCOMING TRAVEL COSTS & CONSTRAINTS
Flexibility to build relationships without incurring travel costs, losing time ? Customization of online sessions to meet specific needs
?
EXAMPLE
?
?
For this example let?s calculate the cost savings that a 250 person firm with 10 offices could realize by converting 40% of their travel meetings to videoconferencing. For convenience, we?ve used a previously developed Polycom ROI Calculation Tool (contact your Polycom reseller for access to this FREE tool) to generate the resulting data for this example. The basic cost assumptions for this example are that a round trip flight costs $450, hotel costs $100 per night, the average meeting has 4 traveling participants, each earnings $80k salary per year and take an average of 3 domestic trips per month. To support these video meetings, the firm must purchase $100K of videoconferencing equipment and pays $40K per year in system management fees.
14
15
16
PRODUCT LAUNCH & MARKETING
17
? ?
Time-to-Market The use of videoconferencing and visual collaboration can yield significant improvements in corporate efficiency – especially in the project management area where these tools can help speed the development and product launch process. By cutting time-to-market, engineering and marketing teams can introduce more products to the market in a given period of time. In this situation there are several factors worthy of consideration. Shorter development cycles reduce development salary expenses. In addition, shorter cycles means that the sales process can begin sooner, thereby cutting the “time-tocash.” Furthermore, in many industries the first few months of a product?s life can be the major determinants of a product?s overall profitability since competition is typically less and prices can be higher. In a simple example we assume that a product development team split over two sites has just initiated a 24-month development cycle. To expedite product development and foster collaboration, senior management decided to invest in two videoconferencing systems and an always on, dedicated IP network connecting the two sites. The video systems, with a part time manager and a maintenance contract, cost $4K per month, and the IP network service costs $1K per month, resulting in a total cost of $120k over a 24 month period. To simplify our calculations, we make the ultra-conservative assumption that the video systems will not be used for any other purpose (or by any other department / development team), and that at the end of the 24-month period the equipment?s salvage value is zero. We also assume that the development team spread across the two sites costs the company $35,000 per month in salary and overhead before taxes, resulting in a cost of $840,000 over a 2-year period. Additionally we assume that the product they are working on will generate $500,000 per month in sales with an 18% profit before taxes, or $90,000 per month. Hence, for each month cut off the development cycle, the company will save $35,000 in before-tax salary costs, plus generate $90,000 in before-tax earnings. Finally, we assume the company is committed to the monthly spend on videoconferencing for a fixed period of 24 months.
?
?
?
18
HUMAN RESOURCE
19
RECRUITING
?
? ?
? ?
Videoconferencing- as a recruiting tool- extremely common in large, medium, and small corporations. Easier to implement- thousands of public videoconferencing rooms available for rental throughout the world For a few hundred dollars per hour, companies can use these fully equipped videoconferencing suites to enhance their internal recruiting efforts. Videoconferencing is particularly efficient for initial screening interviews. Converting first-interviews into “virtual” interviews- limit travel investments- many important soft benefits.
20
Videoconferencing- easy to recording and archive an interview- allowing staff to view the interview session at the time of their choosing. ? Managers can interview more candidates from more locations in less time. ? Eliminates the need to host and entertain candidates, saving additional costs and additional executives? time. ? Recruiting via video positions your enterprise as both high-tech and cost-efficient.
?
21
22
ENHANCE WORKER HEALTH, DEVELOPMENT,
RETENTION
HRPA, Canada ? AIM: To provide professional development to members wherever they are located. ? Wide range of HR information, resources, professional development, networking opportunities for 18000 members provided by 35 employees and 900 volunteers. ? Face to face interactions with 18000 members spread across 1Mn sq.km impossible
?
SOLUTION
Chris Larsen, HRPA?s director deployed the best eLearning platforms available ? Adopted Audio and Web conferencing services ? Thus, minimized time, expense, volunteer burnout associated travel.
?
with
SOLUTION CONTD:
MeetingOne was selected due to its rich conferencing capabilities, topnotch services, integration with Adobe Acrobat Connect Professional. ? Competitive advantage against WebEx, Microsoft NetMeeting, Citrix GoToMeeting as they lacked features
?
APPLICABILITY TO HR SOLUTIONS
Used widely to attract, train and retain talent ? A platform that combines creating, managing, disseminating information with feedback tracking mechanisms contributes to HR success ? Departments in diff. locations & countries coordinate and ensure consistency, compliance ? Trainings for- wide diverse workforce, addressing needs of temporary/ long-term employeesanywhere, anytime
?
CONTD:
?
?
?
?
Tools to track individual progress & performanceprovide feedback on the effectiveness of course and match between employee & program. Adobe provides the Connect Pro Event Management application to invite attendees, register them, record their participation to assure compliance with training & gauge their success & skill in using the product. Regular & personalized interaction encourages company loyalty & a positive work environment Adobe resources also provide communities and forums for increased development of skill & improved collaboration and communication between users.
• Videoconferencing provides businesses with the ability to meet and to work with others over a distance. The following list includes several examples of the benefits for businesses using videoconferencing: • Reduce travel costs. • Improve use of executive time. • Speed up decisionmaking. • Keep meetings brief and more focused than faceto-face meetings. • Enable top management to quickly and effectively communicate with employees sitting in multiple locations. • Allows virtual project management via video and data conferencing with geographically dispersed peer groups at short notice. • Provides an effective way of delivering cost-efficient training to individuals without the requirement to consistently travel to central locations.
DISTANCE LEARNING
LEGAL ENVIRONMENT
• Videoconferencing is an exciting technology for education. Teachers and students are able to see each other, share documents and discuss topics together in a situation similar to a traditional classroom setting. The main difference being that the teachers and the students may be in different states or even countries. • Distance Learning Videoconferencing increases efficiency by: • Saving travel time and expenses. • Increasing an instructor?s audience. • Maintaining the ability for interaction between teachers and students
• Working out of home has never been easier or more practical. Videoconferencing makes it possible to stay connected with people in a very real way. Videoconferencing allows users to save resources by meeting with clients and/or colleagues via videoconference. This reduces travel expenses, while maintaining face-toface contact. • For a minimal cost, it is possible to set-up a fully functional videoconferencing system that works in a professional and reliable way from your home office.
• The use of videoconferencing technology is becoming more prevalent in today?s courtrooms. Videoconferencing systems are used to enable testifying witnesses to “appear” in court without having to travel to the courtroom. Expert witnesses, prisoners, and various other witnesses can provide the same testimonies from remote locations. From the prison, prisoners will see and hear everything that takes place in the courtroom and will be able to answer questions posed to them by the presiding judges and lawyers. Videoconferencing in the court system offers significant cost savings and improved security by reducing the need for high-security prisoner transport. The entire courtroom experience will be made shorter, safer and more cost-effective
• There are times when a person needs medical advice but is unable to visit their personal physician or even more likely, a specialist. In such situations using videoconferencing can make all the difference. A patient in a rural location can easily “meet” with a specialist from anywhere in the world. Videoconferencing enables patients to get the necessary information and expert guidance they need quickly and easily. While videoconferencing cannot replace all visits to a medical professional, in some instances it can be the only method of meeting with a specific doctor, and in a difficult situation it may prove to be a lifesaver.
BUSSINESS
TELEMEDICINE
HOME OFFICE
28
BENEFITS OF VIDEOCONFERENCING
?
Increases Productivity
? ?
Improves Communication & Reinforce Relationships Reduces Travel Expenses
?
Allows Multi-point Meetings Across Time Zones & International Boundaries
?
Improves Effectiveness
BEST PRACTICES FOR IMPLEMENTING COLLABORATION SERVICES
NEEDS EVALUATION AND SOLUTION
SELECTION
Need to gather data and evidence to support the introduction of new service ? Those who will use the productivity tool- included in process through interviews, experience- help build case support ? Trail uses- helpful in showing value and ease of adoption of new service
?
FEW EXAMPLES:
?
?
?
?
?
Engineers working at different locations- can have ad hoc meetings when they need to fix a design flaw- provide regular updates during development Distributing marketing- can pose a challenge- collaboration services enable marketing and sales group to tailor training- reuse contentdifferent languages HR teams can deliver and track compliance and training – take feedback from employees too improve programs- build virtual communitiesenhance working culture IT departments- deploy services more quickly- re-use training information-ease of updating- can maintain stable secure environment using Web-based server Training departments can provide synchronous and asynchronous training around the globe- easy to modify for specific locations- enables reporting and feedback
?
? ?
?
Each part of the process- acquisition, setup, , training and development- should be well thought out in order to deliver roll out plan to management Finding right provider of your solution- key in enabling workers to transition smoothly Interview provider- assure they include training- assist organization in understanding about this alternative to legacy forms of meeting. Key factors to emphasize while extolling virtues of these services to training and communication needs:
? ? ?
Enabling delivery of your solution to multiple device type, globally postioned individuals, real time
KEY ADOPTION POINTS:
? ?
?
? ? ? ? ?
?
Easy assess to enterprise-wide collaboration Rich multimedia for high impact marketing and sales presentations Integrated instant messaging User authentication Templates and data integration Scalability High impact, interactive training with instant anytime access Virtual classrooms, learner progress tracking and feedback questions Compliance assurance
Traditionally, new collaboration and conferencing tools required additional hardware at each location to gain the benefits of being able to be interactive, use video, and present information. ? With today?s new browser based technologies building on unified communication capability already in existence, greater benefits can be realized with less expense and less investment than ever before.
?
TRAINING AND ADOPTION
Employees overwhelmed by adoption of new tech. ? Ease of adoption ? selection and rollout ? Familiarity of internet and basic programs as Flash
?
?
Shorter learning curve ? Less expense required ? Productivity gains
Training and adoption to be done in stages ? Dept. with pressing needs to implement it first ? Provide a common platform for collaboration and conference facilities ? Combination of live and asynchronous module –> effective way for personal support and self paced learning ? Presentation should be under 30 min.
?
MEASURING, MONITORING AND REFINING
Include tracking use of program and inviting feedbacks form users ? Acrobat Connect Pro- improve training for employees, partners and customers thru tracking ability ? Refining relies on measurement and monitoring as well as on feedback and input from user ? Developing a “best practice list? from cos. already implemented the system to provide benchmark for internal use & new ideas
?
REDUCING CONSUMPTION
? ? ?
Scarcity of resources Escalating costs of energy Environment dangers
? ? ? ?
Consolidation of workplaces Fewer equipments & meeting rooms Eco friendly solutions Examples: shared whiteboards, interactive presentations & training, unified systems Increase consumer respect, reduce costs, resources
?
doc_686947536.pptx
This is a presentation abiut use of e-business in today's corporate.
DRIVING OPERATIONAL ROI THROUGH COLLABORATION & CONFERENCING
How Sales, Marketing, IT and HR can be more efficient and productive in today’s challenging business environment
Presented By:
Shinja Trisha Rikita Upasana Abhilash Shalini
1
“THE ESSENCE OF STRATEGY LIES IN CREATING TOMORROW’S COMPETITIVE ADVANTAGES FASTER THAN COMPETITORS MIMIC THE ONES YOU POSSESS TODAY.” (HAMEL & PRAHALAD )
“Introducing new technology alone is never enough. The big spurts in productivity come when a new technology is combined with new ways of doing business.”
? Thomas Friedman The World Is Flat
“Intelligent communications makes new ways of
doing business possible, by expanding the productivity of workers and reducing latency in processes that impact their customers.” ? Don Peterson, CEO, Avaya
TODAY . . .
Distribution of information in a timely manner : A Major Competitive Advantage
Knowledge = Power
Time = Money
3
E-MAIL, VOIP AND WEB
Revolutionized how we work ? How we deliver information ? And communicate
?
4
ONLINE COLLABORATION
Important organizational sphere ? Expanding our associates beyond borders ? Professional networks and immediate connections being established.
?
5
WHY COLLABORATE ONLINE?
? a) b) c)
d)
Web-based collaboration is in support of group work and learning; specific examples may include: project teams collaborating remotely, teachers holding review sessions online, skills trainers teaching online synchronous courses, and students working on joint projects without needing to reserve appropriate meeting spaces. Collaboration software environment that provides a "virtual building" where teams can communicate, collaborate, and share information, regardless of their geographic location
6
TRENDS CHALLENGING BUSINESS EFFICIENCY:
? ? ? ? ? ? ?
Distributed workforce, business partners, and markets Need to make distributed college campuses and locations more tied up Need for immediate access to subject matter and spontaneous decision making Increasing business travel costs Desire for greater work/life balance Companies looking for eco-friendly solutions Scarcity of resources
7
THE SOLUTION
Companies like Adobe and Meeting one
Designed solutions and services to meet these challenges and enable • Interactive team collaboration, • Online training options • Interactive Distance learning • Online sales activities • Instant messaging ,etc.
8
THERMO FISHER SCIENTIFIC
Using these technologies: o Reduced travel and communication costs to a fraction of previous expenditures o Ensured parallel workflow o Developed rich media content in-house for training and support delivered real time or on demand o Accelerated the learning curve
FOCUS: On core tasks and away from things like physical logistics
9
MAKING „I.T? MORE EFFICIENT
Brains scattered far and wide ? Integration of the minds is essential but expensive ? ( example of topcoder.com, infosys) ? Leading companies are looking for tools that can assist in the process of engaging, interactive communication
?
10
Face to Face meetings
?
Virtual meetings
? ?
Impossible to hire external expert consultants due to schedule conflicts, transportation & lodging costs, travel time
?
? ? ? ?
Brings experts from other locales No need to leave the desk Minimize the constraints Enable new resources Flexible meeting times & locales Knowledge base expands Companies are appreciating the change
MAKING „SALES? MORE EFFICIENT
12
OVERCOMING TRAVEL COSTS & CONSTRAINTS
Flexibility to build relationships without incurring travel costs, losing time ? Customization of online sessions to meet specific needs
?
EXAMPLE
?
?
For this example let?s calculate the cost savings that a 250 person firm with 10 offices could realize by converting 40% of their travel meetings to videoconferencing. For convenience, we?ve used a previously developed Polycom ROI Calculation Tool (contact your Polycom reseller for access to this FREE tool) to generate the resulting data for this example. The basic cost assumptions for this example are that a round trip flight costs $450, hotel costs $100 per night, the average meeting has 4 traveling participants, each earnings $80k salary per year and take an average of 3 domestic trips per month. To support these video meetings, the firm must purchase $100K of videoconferencing equipment and pays $40K per year in system management fees.
14
15
16
PRODUCT LAUNCH & MARKETING
17
? ?
Time-to-Market The use of videoconferencing and visual collaboration can yield significant improvements in corporate efficiency – especially in the project management area where these tools can help speed the development and product launch process. By cutting time-to-market, engineering and marketing teams can introduce more products to the market in a given period of time. In this situation there are several factors worthy of consideration. Shorter development cycles reduce development salary expenses. In addition, shorter cycles means that the sales process can begin sooner, thereby cutting the “time-tocash.” Furthermore, in many industries the first few months of a product?s life can be the major determinants of a product?s overall profitability since competition is typically less and prices can be higher. In a simple example we assume that a product development team split over two sites has just initiated a 24-month development cycle. To expedite product development and foster collaboration, senior management decided to invest in two videoconferencing systems and an always on, dedicated IP network connecting the two sites. The video systems, with a part time manager and a maintenance contract, cost $4K per month, and the IP network service costs $1K per month, resulting in a total cost of $120k over a 24 month period. To simplify our calculations, we make the ultra-conservative assumption that the video systems will not be used for any other purpose (or by any other department / development team), and that at the end of the 24-month period the equipment?s salvage value is zero. We also assume that the development team spread across the two sites costs the company $35,000 per month in salary and overhead before taxes, resulting in a cost of $840,000 over a 2-year period. Additionally we assume that the product they are working on will generate $500,000 per month in sales with an 18% profit before taxes, or $90,000 per month. Hence, for each month cut off the development cycle, the company will save $35,000 in before-tax salary costs, plus generate $90,000 in before-tax earnings. Finally, we assume the company is committed to the monthly spend on videoconferencing for a fixed period of 24 months.
?
?
?
18
HUMAN RESOURCE
19
RECRUITING
?
? ?
? ?
Videoconferencing- as a recruiting tool- extremely common in large, medium, and small corporations. Easier to implement- thousands of public videoconferencing rooms available for rental throughout the world For a few hundred dollars per hour, companies can use these fully equipped videoconferencing suites to enhance their internal recruiting efforts. Videoconferencing is particularly efficient for initial screening interviews. Converting first-interviews into “virtual” interviews- limit travel investments- many important soft benefits.
20
Videoconferencing- easy to recording and archive an interview- allowing staff to view the interview session at the time of their choosing. ? Managers can interview more candidates from more locations in less time. ? Eliminates the need to host and entertain candidates, saving additional costs and additional executives? time. ? Recruiting via video positions your enterprise as both high-tech and cost-efficient.
?
21
22
ENHANCE WORKER HEALTH, DEVELOPMENT,
RETENTION
HRPA, Canada ? AIM: To provide professional development to members wherever they are located. ? Wide range of HR information, resources, professional development, networking opportunities for 18000 members provided by 35 employees and 900 volunteers. ? Face to face interactions with 18000 members spread across 1Mn sq.km impossible
?
SOLUTION
Chris Larsen, HRPA?s director deployed the best eLearning platforms available ? Adopted Audio and Web conferencing services ? Thus, minimized time, expense, volunteer burnout associated travel.
?
with
SOLUTION CONTD:
MeetingOne was selected due to its rich conferencing capabilities, topnotch services, integration with Adobe Acrobat Connect Professional. ? Competitive advantage against WebEx, Microsoft NetMeeting, Citrix GoToMeeting as they lacked features
?
APPLICABILITY TO HR SOLUTIONS
Used widely to attract, train and retain talent ? A platform that combines creating, managing, disseminating information with feedback tracking mechanisms contributes to HR success ? Departments in diff. locations & countries coordinate and ensure consistency, compliance ? Trainings for- wide diverse workforce, addressing needs of temporary/ long-term employeesanywhere, anytime
?
CONTD:
?
?
?
?
Tools to track individual progress & performanceprovide feedback on the effectiveness of course and match between employee & program. Adobe provides the Connect Pro Event Management application to invite attendees, register them, record their participation to assure compliance with training & gauge their success & skill in using the product. Regular & personalized interaction encourages company loyalty & a positive work environment Adobe resources also provide communities and forums for increased development of skill & improved collaboration and communication between users.
• Videoconferencing provides businesses with the ability to meet and to work with others over a distance. The following list includes several examples of the benefits for businesses using videoconferencing: • Reduce travel costs. • Improve use of executive time. • Speed up decisionmaking. • Keep meetings brief and more focused than faceto-face meetings. • Enable top management to quickly and effectively communicate with employees sitting in multiple locations. • Allows virtual project management via video and data conferencing with geographically dispersed peer groups at short notice. • Provides an effective way of delivering cost-efficient training to individuals without the requirement to consistently travel to central locations.
DISTANCE LEARNING
LEGAL ENVIRONMENT
• Videoconferencing is an exciting technology for education. Teachers and students are able to see each other, share documents and discuss topics together in a situation similar to a traditional classroom setting. The main difference being that the teachers and the students may be in different states or even countries. • Distance Learning Videoconferencing increases efficiency by: • Saving travel time and expenses. • Increasing an instructor?s audience. • Maintaining the ability for interaction between teachers and students
• Working out of home has never been easier or more practical. Videoconferencing makes it possible to stay connected with people in a very real way. Videoconferencing allows users to save resources by meeting with clients and/or colleagues via videoconference. This reduces travel expenses, while maintaining face-toface contact. • For a minimal cost, it is possible to set-up a fully functional videoconferencing system that works in a professional and reliable way from your home office.
• The use of videoconferencing technology is becoming more prevalent in today?s courtrooms. Videoconferencing systems are used to enable testifying witnesses to “appear” in court without having to travel to the courtroom. Expert witnesses, prisoners, and various other witnesses can provide the same testimonies from remote locations. From the prison, prisoners will see and hear everything that takes place in the courtroom and will be able to answer questions posed to them by the presiding judges and lawyers. Videoconferencing in the court system offers significant cost savings and improved security by reducing the need for high-security prisoner transport. The entire courtroom experience will be made shorter, safer and more cost-effective
• There are times when a person needs medical advice but is unable to visit their personal physician or even more likely, a specialist. In such situations using videoconferencing can make all the difference. A patient in a rural location can easily “meet” with a specialist from anywhere in the world. Videoconferencing enables patients to get the necessary information and expert guidance they need quickly and easily. While videoconferencing cannot replace all visits to a medical professional, in some instances it can be the only method of meeting with a specific doctor, and in a difficult situation it may prove to be a lifesaver.
BUSSINESS
TELEMEDICINE
HOME OFFICE
28
BENEFITS OF VIDEOCONFERENCING
?
Increases Productivity
? ?
Improves Communication & Reinforce Relationships Reduces Travel Expenses
?
Allows Multi-point Meetings Across Time Zones & International Boundaries
?
Improves Effectiveness
BEST PRACTICES FOR IMPLEMENTING COLLABORATION SERVICES
NEEDS EVALUATION AND SOLUTION
SELECTION
Need to gather data and evidence to support the introduction of new service ? Those who will use the productivity tool- included in process through interviews, experience- help build case support ? Trail uses- helpful in showing value and ease of adoption of new service
?
FEW EXAMPLES:
?
?
?
?
?
Engineers working at different locations- can have ad hoc meetings when they need to fix a design flaw- provide regular updates during development Distributing marketing- can pose a challenge- collaboration services enable marketing and sales group to tailor training- reuse contentdifferent languages HR teams can deliver and track compliance and training – take feedback from employees too improve programs- build virtual communitiesenhance working culture IT departments- deploy services more quickly- re-use training information-ease of updating- can maintain stable secure environment using Web-based server Training departments can provide synchronous and asynchronous training around the globe- easy to modify for specific locations- enables reporting and feedback
?
? ?
?
Each part of the process- acquisition, setup, , training and development- should be well thought out in order to deliver roll out plan to management Finding right provider of your solution- key in enabling workers to transition smoothly Interview provider- assure they include training- assist organization in understanding about this alternative to legacy forms of meeting. Key factors to emphasize while extolling virtues of these services to training and communication needs:
? ? ?
Enabling delivery of your solution to multiple device type, globally postioned individuals, real time
KEY ADOPTION POINTS:
? ?
?
? ? ? ? ?
?
Easy assess to enterprise-wide collaboration Rich multimedia for high impact marketing and sales presentations Integrated instant messaging User authentication Templates and data integration Scalability High impact, interactive training with instant anytime access Virtual classrooms, learner progress tracking and feedback questions Compliance assurance
Traditionally, new collaboration and conferencing tools required additional hardware at each location to gain the benefits of being able to be interactive, use video, and present information. ? With today?s new browser based technologies building on unified communication capability already in existence, greater benefits can be realized with less expense and less investment than ever before.
?
TRAINING AND ADOPTION
Employees overwhelmed by adoption of new tech. ? Ease of adoption ? selection and rollout ? Familiarity of internet and basic programs as Flash
?
?
Shorter learning curve ? Less expense required ? Productivity gains
Training and adoption to be done in stages ? Dept. with pressing needs to implement it first ? Provide a common platform for collaboration and conference facilities ? Combination of live and asynchronous module –> effective way for personal support and self paced learning ? Presentation should be under 30 min.
?
MEASURING, MONITORING AND REFINING
Include tracking use of program and inviting feedbacks form users ? Acrobat Connect Pro- improve training for employees, partners and customers thru tracking ability ? Refining relies on measurement and monitoring as well as on feedback and input from user ? Developing a “best practice list? from cos. already implemented the system to provide benchmark for internal use & new ideas
?
REDUCING CONSUMPTION
? ? ?
Scarcity of resources Escalating costs of energy Environment dangers
? ? ? ?
Consolidation of workplaces Fewer equipments & meeting rooms Eco friendly solutions Examples: shared whiteboards, interactive presentations & training, unified systems Increase consumer respect, reduce costs, resources
?
doc_686947536.pptx