Understanding others



pUnderstanding others’ non-verbal communication helps you communicate better because:

nyou recognise when it is not a good time to bring a subject up

nyou can choose the best way to communicate with them, e.g. writing or face-to-face

nyou accept comments that are made under emotional or stressful conditions and make allowances for people

nyou know when it is others’ turn to talk or participate

nyou understand the limit or extent of relationships

nyou get a more complete message.

 
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