Training Need Analysis

TRAINING NEEDS ANALYSIS[/b]

There are three types of training need analysis

1. Organizational need analysis

2. Job need analysis

3. Person need analysis

Organizational Needs Analysis [/b]

According to many training experts, attaining the objectives of the business should be the ultimate concern of any training and development effort. Therefore, conducting an organizational needs analysis should be the first step in effective needs assessment. It begins with an examination of the short and long-term objectives of the organization and the trends that are likely to affect these objectives. It can include a human resource analysis, analysis of efficiency indexes, and an assessment of the organizational climate.

The organizational needs analysis should translate the organization's objectives into an accurate estimate of the demand for human resources. Efficiency indexes including cost of labor, quantity of output (productivity), quality of output, waste, and equipment use and repairs can provide useful information. The organization can determine standards for these indexes and then analyze them to evaluate the general effectiveness of training programs.

Organizational analysis also can address the organization's performance in the "softer" domains that constitute the corporate culture. For example, it may reveal a misalignment between the current value system in the organization and the values espoused by top management. Many companies today espouse values such as focusing on customers, following ethical business practices, and supporting diversity, yet behavior within these companies may fail to reflect those values. In such cases, training for everyone in the company, regardless of their specific job, may be needed.

Job Needs Analysis [/b]

The specific content of present or anticipated jobs is examined through job analysis. For existing jobs, information on the tasks to be performed (contained in job descriptions), the skills necessary to perform those tasks (drawn from job qualifications), and the minimum acceptable standards (obtained from performance appraisals) are gathered. This information can then be used to ensure that training programs are job specific and useful.

The process of collecting information for use in developing training programs is often referred to as job needs analysis. In this situation, the analysis method used should include questions specifically designed to assess the competencies needed to perform the job.

Person Needs Analysis [/b]

After information about the job has been collected, the analysis shifts to the person. A person needs analysis identifies gaps between a person's current capabilities and those identified as necessary or desirable. Person needs analysis can be either broad or narrow in scope. The broader approach compares actual performance with the minimum acceptable standards of performance. The narrower approach compares an evaluation of employee proficiency on each required skill dimension with the proficiency level required for each skill. The first method is based on the actual, current job performance of an employee; therefore, it can be used to determine training needs for the current job. The second method, on the other hand, can be used to identify development needs for future jobs.

Whether the focus is on performance of the job as a whole or on particular aspects of the job, several approaches can be used to identify the training needs of individuals:

Output Measures- Performance data (e.g., productivity, accidents, customer complaints), as well as performance appraisal ratings, can provide evidence of performance deficiencies. Person needs analysis can also consist of work sample and job knowledge tests that measure performance capability and knowledge.

Self-Assessed Training Needs-The self-assessment of training needs is growing in popularity. Here top managers require the employee and his or her supervisor to identify what the business needs are for the department and the business, as well as the skill needs and deficiencies of the individual. Self-assessment is premised on the assumption that employees, more than anyone else, are aware of their weaknesses and performance deficiencies. Therefore, they're in the best position to identify their own training needs.
 
TRAINING NEEDS ANALYSIS[/b]

There are three types of training need analysis

1. Organizational need analysis

2. Job need analysis

3. Person need analysis

Organizational Needs Analysis [/b]

According to many training experts, attaining the objectives of the business should be the ultimate concern of any training and development effort. Therefore, conducting an organizational needs analysis should be the first step in effective needs assessment. It begins with an examination of the short and long-term objectives of the organization and the trends that are likely to affect these objectives. It can include a human resource analysis, analysis of efficiency indexes, and an assessment of the organizational climate.

The organizational needs analysis should translate the organization's objectives into an accurate estimate of the demand for human resources. Efficiency indexes including cost of labor, quantity of output (productivity), quality of output, waste, and equipment use and repairs can provide useful information. The organization can determine standards for these indexes and then analyze them to evaluate the general effectiveness of training programs.

Organizational analysis also can address the organization's performance in the "softer" domains that constitute the corporate culture. For example, it may reveal a misalignment between the current value system in the organization and the values espoused by top management. Many companies today espouse values such as focusing on customers, following ethical business practices, and supporting diversity, yet behavior within these companies may fail to reflect those values. In such cases, training for everyone in the company, regardless of their specific job, may be needed.

Job Needs Analysis [/b]

The specific content of present or anticipated jobs is examined through job analysis. For existing jobs, information on the tasks to be performed (contained in job descriptions), the skills necessary to perform those tasks (drawn from job qualifications), and the minimum acceptable standards (obtained from performance appraisals) are gathered. This information can then be used to ensure that training programs are job specific and useful.

The process of collecting information for use in developing training programs is often referred to as job needs analysis. In this situation, the analysis method used should include questions specifically designed to assess the competencies needed to perform the job.

Person Needs Analysis [/b]

After information about the job has been collected, the analysis shifts to the person. A person needs analysis identifies gaps between a person's current capabilities and those identified as necessary or desirable. Person needs analysis can be either broad or narrow in scope. The broader approach compares actual performance with the minimum acceptable standards of performance. The narrower approach compares an evaluation of employee proficiency on each required skill dimension with the proficiency level required for each skill. The first method is based on the actual, current job performance of an employee; therefore, it can be used to determine training needs for the current job. The second method, on the other hand, can be used to identify development needs for future jobs.

Whether the focus is on performance of the job as a whole or on particular aspects of the job, several approaches can be used to identify the training needs of individuals:

Output Measures- Performance data (e.g., productivity, accidents, customer complaints), as well as performance appraisal ratings, can provide evidence of performance deficiencies. Person needs analysis can also consist of work sample and job knowledge tests that measure performance capability and knowledge.

Self-Assessed Training Needs-The self-assessment of training needs is growing in popularity. Here top managers require the employee and his or her supervisor to identify what the business needs are for the department and the business, as well as the skill needs and deficiencies of the individual. Self-assessment is premised on the assumption that employees, more than anyone else, are aware of their weaknesses and performance deficiencies. Therefore, they're in the best position to identify their own training needs.
Training Needs Analysis (TNA) is a critical and proactive step in ensuring that an organization remains competitive, productive, and aligned with its strategic goals. The structured approach of analyzing training needs at three distinct levels—Organizational, Job, and Person—helps organizations maximize the effectiveness of their training initiatives and ensures that development efforts are both targeted and impactful.

Organizational Needs Analysis forms the foundation of the entire TNA process. It begins by aligning training with the short- and long-term objectives of the business. This alignment ensures that the time, resources, and energy invested in training are directly contributing to organizational growth and success. By evaluating trends and identifying factors that influence business goals—such as market changes, technological advancements, or shifts in customer expectations—organizations can anticipate future training needs. Additionally, performance metrics like labor cost, productivity, quality of output, and waste are invaluable indicators that highlight where improvements are required. Beyond measurable performance, this analysis also helps organizations assess their internal culture, values, and ethics. If there's a disconnect between the company’s declared values and actual behavior, then organization-wide training programs can be initiated to bridge that gap. This ensures that all employees move together in the same direction, creating a cohesive, value-driven culture.

Job Needs Analysis takes a more focused approach. It looks closely at the specific duties, responsibilities, and expectations tied to each job role. By studying job descriptions, qualifications, and performance standards, this analysis ensures that training programs are customized to match job requirements. This specificity is vital because it allows training efforts to be practical and directly relevant to day-to-day tasks. When employees receive training that clearly relates to their roles, they are more likely to engage with it, apply what they learn, and improve overall job performance. Job needs analysis also ensures that any new or changing roles are supported with the necessary competencies, helping the organization adapt to evolving job functions with ease.

Person Needs Analysis is perhaps the most personalized of the three and adds great value by addressing individual growth and development. This analysis identifies the gap between an employee’s current skill level and the required competencies for their role or future roles. It can be broad, evaluating overall job performance, or more detailed, assessing specific skills. This dual approach supports both current job excellence and long-term career development. Tools like performance data, productivity reports, and even self-assessments offer insight into where training is needed most. Encouraging employees to self-assess not only empowers them but also fosters a culture of continuous improvement and responsibility. When employees are involved in their development process, they feel more valued and are more likely to take ownership of their learning journey.

In summary, Training Needs Analysis is not just a tool—it’s a strategic advantage. It ensures that training efforts are meaningful, aligned with business objectives, and tailored to both job requirements and individual development. By taking a systematic and thoughtful approach to TNA, organizations can build a capable, confident, and future-ready workforce.
 
TRAINING NEEDS ANALYSIS[/b]

There are three types of training need analysis

1. Organizational need analysis

2. Job need analysis

3. Person need analysis

Organizational Needs Analysis [/b]

According to many training experts, attaining the objectives of the business should be the ultimate concern of any training and development effort. Therefore, conducting an organizational needs analysis should be the first step in effective needs assessment. It begins with an examination of the short and long-term objectives of the organization and the trends that are likely to affect these objectives. It can include a human resource analysis, analysis of efficiency indexes, and an assessment of the organizational climate.

The organizational needs analysis should translate the organization's objectives into an accurate estimate of the demand for human resources. Efficiency indexes including cost of labor, quantity of output (productivity), quality of output, waste, and equipment use and repairs can provide useful information. The organization can determine standards for these indexes and then analyze them to evaluate the general effectiveness of training programs.

Organizational analysis also can address the organization's performance in the "softer" domains that constitute the corporate culture. For example, it may reveal a misalignment between the current value system in the organization and the values espoused by top management. Many companies today espouse values such as focusing on customers, following ethical business practices, and supporting diversity, yet behavior within these companies may fail to reflect those values. In such cases, training for everyone in the company, regardless of their specific job, may be needed.

Job Needs Analysis [/b]

The specific content of present or anticipated jobs is examined through job analysis. For existing jobs, information on the tasks to be performed (contained in job descriptions), the skills necessary to perform those tasks (drawn from job qualifications), and the minimum acceptable standards (obtained from performance appraisals) are gathered. This information can then be used to ensure that training programs are job specific and useful.

The process of collecting information for use in developing training programs is often referred to as job needs analysis. In this situation, the analysis method used should include questions specifically designed to assess the competencies needed to perform the job.

Person Needs Analysis [/b]

After information about the job has been collected, the analysis shifts to the person. A person needs analysis identifies gaps between a person's current capabilities and those identified as necessary or desirable. Person needs analysis can be either broad or narrow in scope. The broader approach compares actual performance with the minimum acceptable standards of performance. The narrower approach compares an evaluation of employee proficiency on each required skill dimension with the proficiency level required for each skill. The first method is based on the actual, current job performance of an employee; therefore, it can be used to determine training needs for the current job. The second method, on the other hand, can be used to identify development needs for future jobs.

Whether the focus is on performance of the job as a whole or on particular aspects of the job, several approaches can be used to identify the training needs of individuals:

Output Measures- Performance data (e.g., productivity, accidents, customer complaints), as well as performance appraisal ratings, can provide evidence of performance deficiencies. Person needs analysis can also consist of work sample and job knowledge tests that measure performance capability and knowledge.

Self-Assessed Training Needs-The self-assessment of training needs is growing in popularity. Here top managers require the employee and his or her supervisor to identify what the business needs are for the department and the business, as well as the skill needs and deficiencies of the individual. Self-assessment is premised on the assumption that employees, more than anyone else, are aware of their weaknesses and performance deficiencies. Therefore, they're in the best position to identify their own training needs.
Thank you for the thoughtful breakdown of the three types of Training Need Analysis (TNA): Organizational, Job, and Person. Your article captures the foundational essence of these categories well. However, while informative, a few important dimensions—both practical and slightly contentious—deserve deeper consideration to enrich this discourse.


Let’s begin with the Organizational Needs Analysis. You rightly emphasize aligning training with broader company objectives, including efficiency and culture. However, the over-reliance on efficiency indexes like labor costs or output quantity can reduce employees to mere cogs in a machine. A more progressive take would question whether such metrics, often rooted in profit-centric models, are always indicative of meaningful organizational growth. For instance, focusing heavily on cost-efficiency might inadvertently discourage creative thinking or ethical dissent within teams. The suggestion to align training with corporate values like ethics and diversity is commendable, but what if those “espoused” values are performative? Many organizations conduct training sessions to tick boxes rather than incite true transformation. This area demands more critical exploration—are we training to align with genuine values or to merely polish the corporate image?


Moving to Job Needs Analysis, the process is presented in a very linear, textbook manner—tasks, skills, standards. However, in today's fluid work environments, jobs evolve faster than most formal descriptions. A job needs analysis based solely on static documents may miss emerging skills, like emotional intelligence or digital adaptability. More practically, training must increasingly consider cross-functional agility rather than just role-specific competence. Also, too few organizations invest time in updating job descriptions, making the analysis based on them inherently flawed.


The Person Needs Analysis section offers a well-structured explanation of performance gaps and methods to bridge them. The inclusion of self-assessment is a welcome modern twist. However, the assumption that individuals are the best judges of their own weaknesses may not always hold. Cognitive biases, fear of judgment, or lack of strategic perspective often cloud self-evaluation. Furthermore, an overemphasis on performance data like complaints or productivity can be demoralizing if not coupled with developmental support. We should be careful that the Person Needs Analysis does not turn into a blame game, subtly weaponized under the guise of training.


Here’s the slightly controversial truth: Many organizations treat TNA as a compliance checkbox rather than a dynamic, strategic tool. Training budgets are often slashed during economic downturns—ironically when upskilling is most needed. And let's not ignore the unspoken hierarchy in training opportunities: higher-ups often get leadership development while ground-level employees are offered generic skill-building. True equity in TNA would challenge this imbalance.


In sum, your article is a strong academic overview, but real-world application calls for a more nuanced, even disruptive lens. Training should not merely fulfill organizational objectives; it must evolve into a democratic process that challenges assumptions, bridges inequities, and genuinely invests in people across the board.




Hashtags:
#TrainingAndDevelopment #OrganizationalGrowth #HumanResourceInsights #JobAnalysis #WorkplaceLearning #EmployeeDevelopment #ControversialHR #TNA #CorporateTraining #FutureOfWork #HRRealityCheck
 

Attachments

  • download (88).jpg
    download (88).jpg
    9.6 KB · Views: 1
Back
Top