Toothpaste Distribution Network India

Description
Presentation explaining the Distribution network and channels of various brands of toothpaste in India.

Distribution Network Of Toothpaste

Company Overview - HUL
Hindustan Unilever Limited „HUL?, formerly Hindustan Lever Limited (renamed in late June 2007 as HUL)

Country?s largest Fast Moving Consumer Goods company, one of the largest exporters in India
20 distinct categories in Home & Personal Care Products and Foods & Beverages

Annual turnover - Rs.17,523 crores

Product Portfolio - Oral Care
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India toothpaste market - estimated at Rs 3,000 crore Pepsodent and Close Up together accounted for 22% share in 2009-10 Major Competitors – Colgate, Meswak, Dabur red, Anchor

Product Portfolio - Pepsodent
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Launched in 1993, first toothpaste with a unique anti-bacterial agent Campaign aims at educating customers on the need for germ protection Varieties
1. ? 2. ? 3. ? 4. ? 5. ? 6.
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Pepsodent G Pepsodent 2 in 1 Pepsodent Complete 10 Pepsodent Regular Pepsodent Whitening Pepsodent Center Fresh

Product Portfolio - Close Up
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Launched in 1975, first gel toothpaste Targeting youth Varieties
? Red

gel Vitamin fluoride system ? Close Up Lemon Mint Toothpaste ? Milk Calcium nutrient

Distribution Channel
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HUL's products distributed through a network of about 7,000 redistribution stockists covering about one million retail outlets The general trade comprises grocery stores, chemists, wholesale, kiosks and general stores 2,000 suppliers and 7,000 distributors serve HUL?s 100 factories

Distribution Channel

4.76%

10%

HUL Factory

CNF

STOCKI ST

RETAILE R
Each stockist has more than 2000 retailers

Wadala

5 Stockists in Mumbai region

Distribution Channel

4.76%

10%

HUL Factory

CNF

STOCKI ST
1.5%

RETAILE R

Wholesal er

Order Flows

HUL

Orders in cycle

CNF

Orders sent through UNIFY ME takes order from Retailer through PDA

Stockis t

Retailer

Product Flows
Sufficient stocks due to high shelf life Daily Shipment

HUL

Orders in cycle

CNF

Orders Delivered in 2 days Stockis t

Orders sent through UNIFY ME takes order from Retailer through PDA

Retailer

Highlights
• Economies Of Scope • Holds minimum stock • Same distributor for all products except ice-cream

STOCKIST

• For Damaged/Expired goods: • Credit Note issued • Distributor destroys goods on inspection

RETAILER

Distributor – “Thakkar Leeladhar”
• Covers Bandra to Jogeshwari • Service to HUL for 17 years • Provides 7 day credit to Retailers

• Third party Merchandising
• Margin of 4.76% includes: • Cash discount • Unloading expenses from depot

• Distribution expenses to retailers
• Incentive schemes/Other Incidentals • UNIFY software system updates any information/ incentive schemes / sales figures

Storage @ Stockist
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Product are divided in different categories as per weight Each category has a particular warehouse Toothpaste with toothbrush, Ponds powder and Ponds cream Both Pepsodent and Close-up in same warehouse Each warehouse is operationally independent of the other

Transportation to Retailers
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Each warehouse has a separate delivery van All product for a retailer are put in a carton Sent to the retailer by the delivery van of that warehouse

Sales Force
Stockist
•Stockist employee (60-70) •All HR activities are stockist issues •Basic + compensation •Incentive plans

Market Executive
• Rs 30000+ is a Key account •10-12 Key account/day •25-30 Non Key accounts/day

Key Customer

Non Key Customer

Colgate

Oral Care • Toothpastes • Toothpowder / Toothbrush • Whitening / Mouthwash Personal Care • Body Wash • Liquid Hand Wash / Shave Preps • Skin Care / Hair Care Household care • Surface Care

From the Dentist • Gingivitis Treatment • Sensitivity Treatment / Tooth Whitening • Fluoride Therapy / Specialty Cleaning

C-P?S GO-TO-MARKET – Col Pal Distribution NetworkSTRATEGY
COLGATE FACTORY
C-P SALES

STOCKIST
SALES TO TRADE

TRADE
OFFTAKES

SHOPPERS

Col-Pal?S GO-TO-MARKET STRATEGY
COLGATE FACTORY
CARRYING & FORWARDING AGENT

CASH & CARRY

STOCKIST
SALESMAN

GENERAL STORES

KIRANA STORES

WHOLESELLER

MEDICAL STORES

MINI / HYPER MARKETS

2ND LEVEL ICREs

SHOPPERS

Thank You

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