Description
Organizations that rely heavily on employee creativity face a dilemma: the particular nature of creative
production calls for a substantial use of formal control, yet such control can undermine employee creativity.
We examine this dilemma by analyzing how an organization's reliance on creativity influences its
choice of control practices. More specifically, we argue that an organization's high reliance on employee
creativity generates two types of cost, which will be reflected in the control choices made by its top
management.
doc_734505206.pdf
Organizations that rely heavily on employee creativity face a dilemma: the particular nature of creative
production calls for a substantial use of formal control, yet such control can undermine employee creativity.
We examine this dilemma by analyzing how an organization's reliance on creativity influences its
choice of control practices. More specifically, we argue that an organization's high reliance on employee
creativity generates two types of cost, which will be reflected in the control choices made by its top
management.
doc_734505206.pdf