Description
The 7 habits of highly effective people - Organization behaviour (OB)
Book Review
Organization Behaviour
The 7 Habits Of Highly Effective People
About the Author and Book
o Late STEPHEN R. COVEY, MBA from Harvard, doctorate degree from Brigham Young University
o Co-founder and vice chairman of Franklin Covey o International Entrepreneur of the Year Award o Published in 1989. o Sold over 25 millions copies (38 languages) o Most Influential Business Book of the 20th & 21st Century.
Common deep personal & professional problems
•How to reach the career goals set without losing personal and family life ? •How can I keep a promise I make to myself ?
•How can one really congratulate a friend enthusiastically for achieving some degree of success & recognition without eating his heart out ? •There's so much to do & there's never enough time. How can I manage my life effectively ?
Habit 1 Be Proactive
“I know of no more encouraging fact then the unquestionable ability of man to elevate his life by conscious endeavor.”
Habit 1 Be Proactive
o o o o o o Proactivity is the habit of personal vision. You can either be proactive or reactive. Don’t wait for events. Plan well in advance. Taking decisions in a timely fashion. Taking responsibility.
? The Four Human Endowments: • Self-Awareness • Imagination • Conscience • Independent Will
Habit 1 Be Proactive
Habit 2 BEGIN WITH THE END IN MIND
“What lies behind us and what lies before us are tiny matters compared to what lies within us.”
? To Begin with the End in Mind means to start with a clear understanding of your destination.
Habit 2 BEGIN WITH THE END IN MIND
? All Things Are Created Twice ? All things are created twice: the mental or first creation, and the physical or second creation ? I will create results mentally before beginning any activity. ? leadership is the first creation. Management is the second creation, ? Using Your Whole Brain ? the two unique human endowments that enable us to practice Habit 2 -- imagination and conscience -- are primarily functions of the right side of the brain. ? Expand Perspective ? Visualization and Affirmation ? A Personal Mission Statement ? It describes what we want to be (character) and to do (achievements) ? You could call a personal mission statement a sort of written constitution - its power lies in the fact that it’s fundamentally changeless. ? The key to living with change is retaining a sense of who you are and what you value.
Habit 3 Put First Things First
“Things which matter most must never be at the mercy of things which matter least.”
Habit 3 Put First Things First
PRINCIPLE OF PERSONAL MANAGEMENT
THE POWER OF INDEPENDENT WILL
?Facilitates effective self management ?Focuses on ability to act rather than to be acted upon ?Measured by integrity i.e. the values we place on ourselves
?Emphasizes on “TO WALK OUR TALK”
TIME MANAGEMENT MATRIX
I
. . . Crisis Pressing problems Deadline-driven projects, meetings, preparations
II
. . . . . . . Preparation Prevention Values clarification Planning Relationship building True re-creation Empowerment
III
.
IV
. . . . . . Trivia, busywork Some phone calls Time wasters “Escape” activities Irrelevant mail Excessive TV
. . .
.
Interruptions, some phone calls Some mail, some reports Some meetings Many proximate, pressing matters Many popular activities
Not Important
Habit 4 THINK WIN/WIN
“We have committed the golden rule of memory Let us now commit it to life.”
Habit 4 THINK WIN/WIN
? Emotional Bank – A metaphor that describe the amount of trust that’s been built up in a relationship and the feeling of safeness that you Six Major Deposits ? Understanding the individuals ? Attending to little things ? Keeping commitments ? Clarifying expectations ? Showing personal integrity ? Apologizing sincerely when you make a withdrawal
Habit 4 THINK WIN/WIN
Habit 5 SEEK FIRST TO UNDERSTAND THEN TO BE UNDERSTOOD
“The heart has its own reasons which reason knows not of.”
Habit 5 SEEK FIRST TO UNDERSTAND THEN TO BE UNDERSTOOD
Principles of Empathic Communication
Levels for Listening •Ignoring •Practice pretending •Practice selective listening •Attentive listening •Empathetic listening
Seek first to understand- Empathic listening
•Gets inside another person’s frame of reference.
•Deep understanding of the problem first.
•10% -words ,30%- sound and 60%- body language
•It gives a person “Psychological Air”.
•It is diagnosing before prescribing
Then seek to be understood:•Requires high level of courage •Equally critical in reaching win/win solutions.
Habit 6 Synergize
“I take as my guide the hope of a saint: in crucial things, unity in important things, diversity in all things, generosity.”
Principles of Creative Cooperation
? Synergy takes place when two or more people ? produce more together than the sum of what ? they could have produces separately.\ ? “The whole is greater than the sum of its parts”
0
BLOCKS TO SYNERGY
ANGRY
JEALOUSY
DEFENSIVE
ANIEXITY
MANIPULATIVE
FEAR PROTECTIVENES S
EGO
JELOUSY
LOW-TRUST
LEVELS OF COMMUNICATION
High Synergistic (Win/Win)
TRUST
Respectful (Compromise)
Defensive (Win/Lose or Lose/Lose)
Low Low
COOPERATION
21
High
CELEBRATE VALUE
ACCEPT
TOLERATE
Habit 7 Sharpen The Saw
“Sometimes when I consider what tremendous consequences come from little things… I am tempted to think… there are no little things.”
Habit 7 Sharpen The Saw
Principal of balanced self-renewal
Four dimensions of renewal
? Physical dimensional
? Spiritual dimensional
? Mental dimensional
? Social/emotional dimensional
Conclusion
• You probably should read this book once a year because the principles in it are eternal.
• They’re things that don’t change. As a matter of fact, this is exactly what Stephen says in the book. • He says that the foundation of growth and success is not about personality and the things that change overnight. • It’s about character and things that are stable and foundational. He’s talking about truth here, in our opinion.
Why to read this book
• Does not target any specific reader group • Conversely, fluidity of the language ensures that this is easily read by anyone • Demonstrates personal success with practical examples of real life situations We are what we repeatedly do. Excellence, then, is not an act, but a habit. -- Aristotle
doc_117437623.pptx
The 7 habits of highly effective people - Organization behaviour (OB)
Book Review
Organization Behaviour
The 7 Habits Of Highly Effective People
About the Author and Book
o Late STEPHEN R. COVEY, MBA from Harvard, doctorate degree from Brigham Young University
o Co-founder and vice chairman of Franklin Covey o International Entrepreneur of the Year Award o Published in 1989. o Sold over 25 millions copies (38 languages) o Most Influential Business Book of the 20th & 21st Century.
Common deep personal & professional problems
•How to reach the career goals set without losing personal and family life ? •How can I keep a promise I make to myself ?
•How can one really congratulate a friend enthusiastically for achieving some degree of success & recognition without eating his heart out ? •There's so much to do & there's never enough time. How can I manage my life effectively ?
Habit 1 Be Proactive
“I know of no more encouraging fact then the unquestionable ability of man to elevate his life by conscious endeavor.”
Habit 1 Be Proactive
o o o o o o Proactivity is the habit of personal vision. You can either be proactive or reactive. Don’t wait for events. Plan well in advance. Taking decisions in a timely fashion. Taking responsibility.
? The Four Human Endowments: • Self-Awareness • Imagination • Conscience • Independent Will
Habit 1 Be Proactive
Habit 2 BEGIN WITH THE END IN MIND
“What lies behind us and what lies before us are tiny matters compared to what lies within us.”
? To Begin with the End in Mind means to start with a clear understanding of your destination.
Habit 2 BEGIN WITH THE END IN MIND
? All Things Are Created Twice ? All things are created twice: the mental or first creation, and the physical or second creation ? I will create results mentally before beginning any activity. ? leadership is the first creation. Management is the second creation, ? Using Your Whole Brain ? the two unique human endowments that enable us to practice Habit 2 -- imagination and conscience -- are primarily functions of the right side of the brain. ? Expand Perspective ? Visualization and Affirmation ? A Personal Mission Statement ? It describes what we want to be (character) and to do (achievements) ? You could call a personal mission statement a sort of written constitution - its power lies in the fact that it’s fundamentally changeless. ? The key to living with change is retaining a sense of who you are and what you value.
Habit 3 Put First Things First
“Things which matter most must never be at the mercy of things which matter least.”
Habit 3 Put First Things First
PRINCIPLE OF PERSONAL MANAGEMENT
THE POWER OF INDEPENDENT WILL
?Facilitates effective self management ?Focuses on ability to act rather than to be acted upon ?Measured by integrity i.e. the values we place on ourselves
?Emphasizes on “TO WALK OUR TALK”
TIME MANAGEMENT MATRIX
I
. . . Crisis Pressing problems Deadline-driven projects, meetings, preparations
II
. . . . . . . Preparation Prevention Values clarification Planning Relationship building True re-creation Empowerment
III
.
IV
. . . . . . Trivia, busywork Some phone calls Time wasters “Escape” activities Irrelevant mail Excessive TV
. . .
.
Interruptions, some phone calls Some mail, some reports Some meetings Many proximate, pressing matters Many popular activities
Not Important
Habit 4 THINK WIN/WIN
“We have committed the golden rule of memory Let us now commit it to life.”
Habit 4 THINK WIN/WIN
? Emotional Bank – A metaphor that describe the amount of trust that’s been built up in a relationship and the feeling of safeness that you Six Major Deposits ? Understanding the individuals ? Attending to little things ? Keeping commitments ? Clarifying expectations ? Showing personal integrity ? Apologizing sincerely when you make a withdrawal
Habit 4 THINK WIN/WIN
Habit 5 SEEK FIRST TO UNDERSTAND THEN TO BE UNDERSTOOD
“The heart has its own reasons which reason knows not of.”
Habit 5 SEEK FIRST TO UNDERSTAND THEN TO BE UNDERSTOOD
Principles of Empathic Communication
Levels for Listening •Ignoring •Practice pretending •Practice selective listening •Attentive listening •Empathetic listening
Seek first to understand- Empathic listening
•Gets inside another person’s frame of reference.
•Deep understanding of the problem first.
•10% -words ,30%- sound and 60%- body language
•It gives a person “Psychological Air”.
•It is diagnosing before prescribing
Then seek to be understood:•Requires high level of courage •Equally critical in reaching win/win solutions.
Habit 6 Synergize
“I take as my guide the hope of a saint: in crucial things, unity in important things, diversity in all things, generosity.”
Principles of Creative Cooperation
? Synergy takes place when two or more people ? produce more together than the sum of what ? they could have produces separately.\ ? “The whole is greater than the sum of its parts”
0
BLOCKS TO SYNERGY
ANGRY
JEALOUSY
DEFENSIVE
ANIEXITY
MANIPULATIVE
FEAR PROTECTIVENES S
EGO
JELOUSY
LOW-TRUST
LEVELS OF COMMUNICATION
High Synergistic (Win/Win)
TRUST
Respectful (Compromise)
Defensive (Win/Lose or Lose/Lose)
Low Low
COOPERATION
21
High
CELEBRATE VALUE
ACCEPT
TOLERATE
Habit 7 Sharpen The Saw
“Sometimes when I consider what tremendous consequences come from little things… I am tempted to think… there are no little things.”
Habit 7 Sharpen The Saw
Principal of balanced self-renewal
Four dimensions of renewal
? Physical dimensional
? Spiritual dimensional
? Mental dimensional
? Social/emotional dimensional
Conclusion
• You probably should read this book once a year because the principles in it are eternal.
• They’re things that don’t change. As a matter of fact, this is exactly what Stephen says in the book. • He says that the foundation of growth and success is not about personality and the things that change overnight. • It’s about character and things that are stable and foundational. He’s talking about truth here, in our opinion.
Why to read this book
• Does not target any specific reader group • Conversely, fluidity of the language ensures that this is easily read by anyone • Demonstrates personal success with practical examples of real life situations We are what we repeatedly do. Excellence, then, is not an act, but a habit. -- Aristotle
doc_117437623.pptx