Reliance BPO Pvt. Ltd. - Ø Understand the Business requirement, do feasibility study & define timelines Ø Develop IVR call flows using VXML & other tools Such as Genesys Studio, Eclipse etc. Ø Develop Web Services using .NET/Java for use in IVR call flow. Ø Manage & troubleshoot Genesys Inbound IVR Solutio
More...
More...