Description
SWOT ANALYSIS OF TAJ HOTELS

Taj Hotels

Parent Company

Indian Hotels Corporation

Category

Hotels

Sector

Tourism and Hospitality

Tagline/ Slogan

India’s leading hospitality chain

USP

Extravagant Indian Interiors

STP

Segment

Leisure and business travelers

Target Group

Upper class, business travelers

Positioning

Prime location, luxury living with Indian values

SWOT Analysis

1. Group comprises 93 hotels in 55 locations across India with an additional 16 international destinations 2. Employee strength over 13000 people 3. The perfect experience of Indian luxury living 4. Employee retention due to good brand image 5. Considered to be the most premium hotel chain in India Strength 6. Top-of-the-mind brand recall

1. Limited market share due to tough competition from international and domestic players means Weakness 2. Terrorist attacks left a question over the security

1. Introduce better membership plans 2. Improve hygiene standards Opportunity 3. Upgrade to international methods of work

1. Other heritage properties 2.Competitors upgrading to international standards of work ethic Threats 3. Expectation of clients in terms of technological development

Competition

1. Leela Group of Hotels 2. Oberoi Hotels and Resorts Competitors 3. Hyatt



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