Description
SWOT ANALYSIS OF ITC HOTELS

ITC Hotels

Parent Company

ITC Limited

Category

Hotels and Resorts

Sector

Tourism & Hospitality

Tagline/ Slogan

Responsible luxury

USP

Five star hotels inspired by Indian heritage

STP

Segment

High end travelers, global travelers, upscale segment

Families, Couples from SEC A both Indians and foreigners, business Target Group travelers

Positioning

Warm & comforting five star luxury experience

SWOT Analysis

1. Flagship hotels division of ITC Hotels 2. Awarded best employer in Asia in hospitality sector 3. Association with hospitality giant Starwood Hotels 4. High brand recall and popularity 5. Exclusivity and innovation in services with over 100 hotels pan India 6. Business as well as leisure hotel chains like ITC - Luxury Collection Hotels, WelcomHotel Sheraton Hotels, Fortune Hotels & WelcomHeritage Hotels Strength 7. Increasing bottom line and an Aspirational brand

1.Limited global presence as compared to some other leading hotel chains Weakness 2. Huge number of competitors means limited market share

1. Growing market and tourism industry 2. Foreign Tourists Arrival constantly growing Opportunity 3. Novel traveling concepts like Ecotourism, Medical Tourism

1. International chains like Ritz Carlton, Novotel are entering India Threats 2. Economy fluctuations affect tourism

Competition

1.Leela Hotels 2.Taj Hotels Competitors 3.Oberoi Group



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