Subway and the Indian Consumer

Description
This is a ppt on subway and the indian consumer.

About
? With more than 31,000 locations in 90

countries, the SUBWAY® brand is the world’s largest submarine sandwich franchise, and has become a leader in the international development of the quick service restaurant industry. ? SUBWAY Systems Pvt. Ltd. Is a wholly owned subsidiary in India ? Wherever SUBWAY® restaurants are located, the core menu stays relatively the same

While eating out, what do you give preference to?   Nutritional value – 12% Taste – 88% 

ANALYSIS
? Indian Perception:

Nutrition at home, Taste while eating out
? SUBWAY has modified its

RECOMMENDATION
? Projects itself as a health

menu, keeping in mind the Indian tastes. (Chicken Tikka , Paneer Tikka, Aloo Tikki Sub) 6” Sub: 6 grams of Fat

conscious brand ? Should promote the ‘Taste’ factor along with nutrition

Which food chain, according to you, offers nutritional fast food?

Analysis
? The Indian Consumers are uncertain about

their own perception of nutrition. (50% response includes – NMIMS canteen, Haldirams, not sure) ? SUBWAY is perceived purely as a healthy brand. ? Mc Donalds enjoys top of mind recall in the ‘fast food’ category

Recommendations
? Enhance brand visibility - TV ads ? Use catchy nutritional terms to reaffirm its

healthy stand ? In ‘09, SUBWAY has earmarked 3-4 crores to become more active on the advertising front. ? Shift its advertising motto from ‘healthy food’ to ‘healthy fast food’

Have you heard of
? Aided recall – 98% yes, 2% no

How many times in a month do you visit SUBWAY ?

What do you dislike the most about the food at SUBWAY?

Analysis
? Higher Price leads to less footfall especially for ? ? ? ?

the price-sensitive Indian consumer Limited options for vegetarian Too specialized – very few add-on snacks apart from sub A westernized aura - difficult for Indian consumers to relate to the brand Indians uncomfortable with the concept of Uncooked Food

Recommendations
? Increase their value proposition – “value for ? ? ? ? ?

money” Expand vegetarian menu Introduce low priced add-on snacks to attract consumers ( Frozen yoghurt, shakes etc) Cut across segments (age, income) in its advertising strategy – Indianised ads Remove the misconception regarding Uncooked Food through ads Introduce a spicy variant in its sauces to cater to the “hot and spicy” demand

What do you like the most about SUBWAY?  

Analysis
? Customization – I can

make it the way I want it ? Good quantity - filling

Recommendations ? Use customization as The Brand Differentiator

Which activities are you involved in?
   

Analysis
? Staying healthy

Recommendation s
? Linking the low

is the new fashion

involvement product with the high involvement concept – like tying up with health centres, sports clubs.
? Sponsoring health

related events.
? Targeting the

sedentary work culture.

K N A H T U O Y



doc_449894676.ppt
 

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