Description
Business Process Modeling (BPM) in systems engineering is the activity of representing processes of an enterprise, so that the current process may be analyzed and improved.
Improve Performance 1
Business Process Modelling
Capture the knowledge . . .
understand existing processes, and then improve them. Knowledge of the endto-end processes of an organisation is central to delivering high performance, compliance and robust operations.
A valuable asset of any company is the knowledge accumulated by its employees. Contained in this knowledge, built on day by day, is the way core processes work, how these processes flow and how the workforce carries them out. These processes interact with all aspects of the organisation, including daily operations, use of business software, ongoing training, auditing and compliance, and delivery of successful projects.
To maintain continuity as the business changes, it is essential that this knowledge is captured and maintained at the time of the change. This is ideally done in a purpose built tool that makes maintenance and monitoring of processes straightforward and easy; one that provides you with an ‘Intelligent Operations Manual’. By modelling business processes, organisations can achieve increased productivity and comply with pressure from auditors to improve documentation and control of processes. Organisations that are ISO 9000 certified or affected by SarbanesOxley must demonstrate properly documented and controlled processes.
with
Business Process Modelling
Business benefits do not come just by implementing an ERP system but by improving business processes operating through the system. To ensure a competitive edge, it is important to understand current business processes, and then use that knowledge to design and implement new, more efficient processes to be embedded in the ERP implementation.
+44(0)1564 711037 [email protected] www.whitehouse-consult.co.uk
Improve Performance
People and Processes
The way that employees work, and the operational processes that make up their day-to-day activities, is the most important part of an organisation. People are the drivers of business processes. Every person in every organisation has a part to play in process management. Process alignment and improvement becomes easier if this substantial knowledge asset is properly managed. It allows the organisation to reap the benefits: cost reductions, compliance, and the control required to become and remain an agile, high-performance business. Process modelling performs a vital part in equipping a business to compete effectively: by recording the existing processes and developing the new processes with the end-users; documenting resources and metrics, and the relationships between them; and by describing the activities, roles and accountabilities for each person involved. In addition, many of the projects and initiatives an organisation faces now and in the future have one thing in common: they need an understanding of the way that processes work within the organisation.
2
Improving Performance Step 2: Planning and implementing new processes
New or improved business processes are then developed, based on the agreed current processes, incorporating captured issues and comments. Reports enable new and old processes to be compared so that changes can be easily identified. These new processes can then be implemented within the ERP system.
Improving Performance Step 3: Managing and optimising processes
When the relevant processes have been captured, the tool allows associated roles, information and performance metrics to be linked to the appropriate point in the process. By capturing this data, the business has the means to fully understand the purpose and impact of each process. And this understanding ensures that processes that don’t work or aren’t satisfactory can quickly be identified and optimised. On-going user training can be developed to reflect changes in the business, as they occur. The Intelligent Operations Manual gives the organisation the capability to own, manage, improve and use every process. This understanding and clarity is essential when facing new initiatives and future challenges.
Improving Performance Step 1: Documenting existing business processes
Very few organisations have up-to-date, documented business processes. Those that have typically use Word, Visio or another mapping tool. This is an inefficient method because it does not facilitate the updating of the models as the business processes change over time, and the maps can be difficult for the business user to understand. The benefit of documenting business processes in a powerful, purpose-built tool is that it ensures these processes are reflected correctly in information systems. It also allows easy maintenance. In structured, interactive workshops with the business users, the tool is used to map the current processes quickly, note issues with them, and capture comments and suggestions for improvements. Other documents and data such as URLs, screens, forms and data tables can also be attached to the models, ensuring all information is kept together and ready to develop the new processes. This approach ensures good user buy-in, better scoping and helps with adoption of the new system.
The Whitehouse Difference
Whitehouse has experienced business analysts who understand project methodology and can efficiently document and review business processes. These consultants bring operational and functional experience in their respective fields. When undertaking Business Process Modelling, Whitehouse’s preferred tool is Nimbus Control 2007, which is ideal to develop comprehensive models that are easy for business users to understand. Using Nimbus Control 2007 saves time, effort and costs – both in the application of this approach and in the processes it models. The result of working with Whitehouse on business process modelling is a clear, understandable, easy-to-maintain process map to manage business processes and provide a sound foundation for future change and improvement, and therefore a competitive edge.
To learn more about how Whitehouse Consultants can help you capture the knowledge within your organisation please contact us.
+44(0)1564 711037 [email protected] www.whitehouse-consult.co.uk
Regus House, Central Boulevard Blythe Valley Park, Solihull, West Midlands, B90 8AG
doc_160268988.pdf
Business Process Modeling (BPM) in systems engineering is the activity of representing processes of an enterprise, so that the current process may be analyzed and improved.
Improve Performance 1
Business Process Modelling
Capture the knowledge . . .
understand existing processes, and then improve them. Knowledge of the endto-end processes of an organisation is central to delivering high performance, compliance and robust operations.
A valuable asset of any company is the knowledge accumulated by its employees. Contained in this knowledge, built on day by day, is the way core processes work, how these processes flow and how the workforce carries them out. These processes interact with all aspects of the organisation, including daily operations, use of business software, ongoing training, auditing and compliance, and delivery of successful projects.
To maintain continuity as the business changes, it is essential that this knowledge is captured and maintained at the time of the change. This is ideally done in a purpose built tool that makes maintenance and monitoring of processes straightforward and easy; one that provides you with an ‘Intelligent Operations Manual’. By modelling business processes, organisations can achieve increased productivity and comply with pressure from auditors to improve documentation and control of processes. Organisations that are ISO 9000 certified or affected by SarbanesOxley must demonstrate properly documented and controlled processes.
with
Business Process Modelling
Business benefits do not come just by implementing an ERP system but by improving business processes operating through the system. To ensure a competitive edge, it is important to understand current business processes, and then use that knowledge to design and implement new, more efficient processes to be embedded in the ERP implementation.
+44(0)1564 711037 [email protected] www.whitehouse-consult.co.uk
Improve Performance
People and Processes
The way that employees work, and the operational processes that make up their day-to-day activities, is the most important part of an organisation. People are the drivers of business processes. Every person in every organisation has a part to play in process management. Process alignment and improvement becomes easier if this substantial knowledge asset is properly managed. It allows the organisation to reap the benefits: cost reductions, compliance, and the control required to become and remain an agile, high-performance business. Process modelling performs a vital part in equipping a business to compete effectively: by recording the existing processes and developing the new processes with the end-users; documenting resources and metrics, and the relationships between them; and by describing the activities, roles and accountabilities for each person involved. In addition, many of the projects and initiatives an organisation faces now and in the future have one thing in common: they need an understanding of the way that processes work within the organisation.
2
Improving Performance Step 2: Planning and implementing new processes
New or improved business processes are then developed, based on the agreed current processes, incorporating captured issues and comments. Reports enable new and old processes to be compared so that changes can be easily identified. These new processes can then be implemented within the ERP system.
Improving Performance Step 3: Managing and optimising processes
When the relevant processes have been captured, the tool allows associated roles, information and performance metrics to be linked to the appropriate point in the process. By capturing this data, the business has the means to fully understand the purpose and impact of each process. And this understanding ensures that processes that don’t work or aren’t satisfactory can quickly be identified and optimised. On-going user training can be developed to reflect changes in the business, as they occur. The Intelligent Operations Manual gives the organisation the capability to own, manage, improve and use every process. This understanding and clarity is essential when facing new initiatives and future challenges.
Improving Performance Step 1: Documenting existing business processes
Very few organisations have up-to-date, documented business processes. Those that have typically use Word, Visio or another mapping tool. This is an inefficient method because it does not facilitate the updating of the models as the business processes change over time, and the maps can be difficult for the business user to understand. The benefit of documenting business processes in a powerful, purpose-built tool is that it ensures these processes are reflected correctly in information systems. It also allows easy maintenance. In structured, interactive workshops with the business users, the tool is used to map the current processes quickly, note issues with them, and capture comments and suggestions for improvements. Other documents and data such as URLs, screens, forms and data tables can also be attached to the models, ensuring all information is kept together and ready to develop the new processes. This approach ensures good user buy-in, better scoping and helps with adoption of the new system.
The Whitehouse Difference
Whitehouse has experienced business analysts who understand project methodology and can efficiently document and review business processes. These consultants bring operational and functional experience in their respective fields. When undertaking Business Process Modelling, Whitehouse’s preferred tool is Nimbus Control 2007, which is ideal to develop comprehensive models that are easy for business users to understand. Using Nimbus Control 2007 saves time, effort and costs – both in the application of this approach and in the processes it models. The result of working with Whitehouse on business process modelling is a clear, understandable, easy-to-maintain process map to manage business processes and provide a sound foundation for future change and improvement, and therefore a competitive edge.
To learn more about how Whitehouse Consultants can help you capture the knowledge within your organisation please contact us.
+44(0)1564 711037 [email protected] www.whitehouse-consult.co.uk
Regus House, Central Boulevard Blythe Valley Park, Solihull, West Midlands, B90 8AG
doc_160268988.pdf