Safety Issues and 5S Analysis in NTPC

I did my internship in Badarpur Thermal Power Station (BTPS) - NTPC, Delhi for 8 weeks from 14th May 2012 to 7th July 2012. I was given a project on safety. Since safety is becoming a big issue in the plant which is more than 40 years old, the company gave me a project in which my objective was -

1. To analyse worker's compliance on safety in BTPS.

2. To find unsafe conditions in the plant.

3. To know worker's knowledge about 5S.

The company believes that any worker will not reply correctly if they are asked direct questions on safety due to fear of fine or losing job. So, I adopted a different methodology methodoly in which questions were asked to the employees in an indirect survey like asking them questions while having lunch with them, while working, or while talking to them in their leisure time . The employees from the level were included but main emphasis was on lower level employees. The first survey was on employee's wearing of helmet. For this, I analyzed previous 2 years' safety report and on that helmet. On that basis, I included 15 employees from Unit 1 - 5, 32 from bolier 1 - 5, 15 from Coal Handling Plant, 13 from Water Treatment Plant and the remaining 25 from Offsite areas. In the survey, it was found that 52 employees were wearing helmets while 48 were not. The defaulter employees gave the reasons like not having helmet, not given by contractor, or no need of it as they are experienced. Many employees agree to wear helmets if they are given one.

Another survey was on number of opened slabs in BTPS. I t was found that as many as 14 slabs were opened in the plant. Since it was dangerous, the issue was sent to the safety department immediately who replied that contract for new slabs will be given in the end of the month.

The last survey was on employee's knowledge about 5S. In this, I shortlisted 4 boards of 5S in BTPS - near the main gate, near UCB - 1, near Coal Handling Plant, and in Employee Development Center. 100 employees were taken and it was seen that 35% of them have no knowledge of the board. This was due to the fact that some of them are illiterates, while some never cared to think about it. There were few employees who said that they never felt like seeing the board. So, employees' awareness was low. Out of 65 who said they know about the board, only 40 agreed that they follow it in their daily routine.

Recommendations- The number of surprise checks should be increased. The safety checks should be done on both BTPS employees and contract labourers. Employees should be educated about safety in a power plant. Some monetary benefits and award should be given to those who always follow safety rules. There should be different safety teams so that a different analysis is done on every safety check. The number of 5S boards should be increased. Also, 5S boards should be in pictorial formats so that illiterate employees can also read it. There should be a six sigma analysis also. The frequency of safety mela should be increased from 2 per year to at least 6 per year.
 
This is a very practical and analytical account of an internship, focusing on a critical issue within an industrial setting. It effectively highlights a structured approach to problem-solving and the challenges of implementing safety protocols in an established environment.


Project Scope and Methodological Approach​

The narrative clearly outlines the internship's objective: to address safety concerns at the aging Badarpur Thermal Power Station (BTPS). The chosen project on worker compliance, identifying unsafe conditions, and assessing 5S knowledge is highly relevant given the plant's age. A key strength of the report is its emphasis on the indirect survey methodology. This creative approach, designed to overcome workers' fear of direct questioning, demonstrates a thoughtful understanding of human behavior in a corporate setting and highlights the author's ability to adapt research methods for practical results.

Detailed Findings and Identified Gaps​

The report presents specific, quantifiable findings from each survey, lending credibility to the analysis. The survey on helmet compliance not only reveals a significant number of defaulters but also captures their reasons, such as lack of supply or perceived experience, which are crucial for targeted interventions. The discovery of 14 open slabs directly points to tangible unsafe conditions requiring immediate action, and the quick response from the safety department, though delayed, shows the practical application of the intern's findings. The 5S knowledge survey is particularly insightful, exposing a critical gap in awareness, especially among illiterate employees, and the disconnect between knowledge and actual practice.

Actionable Recommendations​

The recommendations section is robust and practical, directly addressing the issues identified in the surveys. Suggestions like increasing surprise checks, ensuring safety checks for all employees (including contract laborers), providing education on power plant safety, and implementing monetary benefits for compliance are all actionable strategies. The ideas for pictorial 5S boards to cater to illiterate workers, increasing the frequency of safety melas, and conducting Six Sigma analysis demonstrate a comprehensive and forward-thinking approach to improving safety culture. This section underscores the real-world impact of the internship and the author's ability to translate data into tangible solutions.
 
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