Right to Information Act questionnaire

Description
Dear Friends,

This is for every one’s information that I am conducting a survey as a part of my Doctorate Program.
The research is regarding awareness and utility of Right to Information Act in Maharashtra region. Your valuable contributions and suggestions will add value to my study.

There are 4 categories:

1. Those who have no idea about this act; for them NO questionnaire
2. Those who know but have never used the act; for them NON USER questionnaire
3. Those who know and used it once or several times; for them USER questionnaire
4. There is one more called for PIO (Public Information Officer) that has to be sent strictly to the PIO of the Organization, municipal or Government agency.

Please rotate this questionnaire to all your friends, relatives, colleagues and fellows residing in Maharashtra and help in my research.

** Kindly find the questionnaires attached

Are you aware of Right To Information Act and its utility?
Greetings Sir/Ma’am! I am Miss Deepa Chatterjee, pursuing M.Phil from Padmshree Dr.D.Y.Patil University, Navi Mumbai. This study is being conducted to asse ss the extent of awa rene ss and applicability for Right To Info rmat ion Act with the citizen s in Maha rashtra reg ion. Following set of questions is vital for the study. I ensure you that all the information/responses given by you will be kept confidential and will be merged with the responses of others being contacted. At no point will your identity be revealed to any of the concerned stakeholders of this study.

**PLEASE FILL IN THE OPTION OF YOUR CHOICE WITH RED COLOUR SO THAT IT CAN BE EASILY JUDGED. FOR EXAMPLE: Q.1 PERSONAL INFORMATION
Age (in years) 1. Below 18 2. 18 – 30 3. 30 – 45 4. 45 – 60 5. more than 60

AND IF THE ANSWER IS 18-30 THEN SELECT IT AND CHANGE THE COLOUR TO
Age (in years) 1. Below 18 2. 18 – 30 3. 30 – 45 4. 45 – 60 5. more than 60

QUESTIONS Personal Information:
Name: Address Qualification ___________________________________________________________________ Profession
Age (in years) Gender Educational Qualification Resident of: 1. Below 18 1. M a l e 1. Illiterate

Contact No.

Geographical Location
2. 18 – 30 2. F e m a l e 2. Matriculate 3. 30 – 45 4. 45 – 60 5. more than 60

3. Graduate

4. Post Graduate 5. Other

1. Urban Area 2. Rural Area 2. Class I (1 lac + If urban please tick: 1. Metro population Town class

3. Class II (50K-1 lac population)

4. Class III (20K – 50K population)

5. Class IV & below (<20K population)

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Awareness & Belief:
Q1. Have you ever heard of Right To Information Act (RTI Act)? 1. Yes 2. No

Q2. Please select which of the following policies/acts/legislations of the Government have you heard of
Things covered In RTI Act Right to ask for all information provided about any organization operating within the boundary of India Right to ask for information related to Government bodies and Public Sector Enterprises Right to ask for information about the private sector Right to ask for information related to Media like Television, newspaper, internet, radio, etc. Any Other (Please Specify) Code 01 02 03 04 05

Q3. Please tell me from where did you come to know about the RTI Act?
Sources of awareness Television programmes/ Radio broadcasts Newspaper/Print media/Magazine etc. Internet/website/ Online sources Word of mouth (Colleagues, Friends, family, etc.) Others (Please Specify) Code 01 02 03 04 05

Q4. Are you aware of the issues or areas one can use the RTI Act for oneself or family? 1. Yes 2. No

Q5. Which of these issues or areas have you/ would like to use the RTI Act for yourself or your family?
List of areas Education related information (e.g. school/college mark-sheet related information, scrutiny of examination papers, etc.) Quasi judicial information (municipal bodies, civic Departments, Panchayats, etc. services related) Government Ministries’/ Departments operation related information (fuel, electricity, passports, water, telephone, law & order, fire, medical etc. services related), Taxation related issues (Income tax, sales tax, excise/custom duty, etc.) Code 01 02 03

2

Information about business needs (e.g. business clearances/ licenses, bank dealings etc.,)

04 05

Any Other (Please mention)

Q5. Have you ever tried to seek information from a Government O rg a n i z a t i o n or Department? 2. Q6. Yes 2. No

How many applicants have you been in touch till date?
No. of applicants 1-5 6-10 11-15 16-20 More than 20 Code 01 02 03 04 05

Q7. Do you have any apprehensions in using this Act?
Apprehensions I need more knowledge about the Act It requires a lot of hassle to file an application I will come into trouble for asking information about Government bodies It would require a lot of visits to the concerned office of PIO/APIO for getting the desired information Any Other (Please specify) 05 Code 01 02 03 04

Q8. You know you can file your RTI application online?

1. Yes 1. Yes

2. No

Q9. You are aware to whom the application should address to and where you have to submit it 2. No

Q10. You are aware that there are many government agencies and NGOs working to help the appellants to launch a complaint and follow up.

1. Yes

2. No

Q10. You are aware that you can file a first appeal within 30 days from the day of receiving the information, if the information provided to you is incomplete or no information is provided at all?

1. Yes

2.

No

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Q11. You are aware that you can file a second appeal within 90 days from the day of receiving the information after filing the first appeal to the concerned SIC or directly to the CIC, if the information provided to you is incomplete or no information is provided? 1. Yes 2. No

Suggestions & Recommendations:
Q12. What suggestions do you have to enable so that citizens make use of this act?
Suggestions There should be a facilitation center explaining the details of the process for filing an RTI application There should a user manual/guide present in every Department where RTI applications are filed Advertisements in television/newspaper etc. Prominent display in all Government offices spreading awareness about the RTI Act Any Other (Please specify) Code 01 02 03 04 05

Any other experience you would like to share with us regarding your knowledge or utility of Right To Information Act: _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________

Thanks for your kind Cooperation Miss Deepa Chatterjee

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