Research Study on Industrial Strategy and Business Planning

Description
Methodological approaches to designing and implementing industrial policy in small open economies are examined and some of the very different insights offered by economic and business research perspectives are compared and contrasted

INDUSTRIAL STRATEGY
AND BUSINESS PLANNING
IN IRELAND







John Bradley














The Economic and Social Research Institute
4 Burlington Road, Dublin 4, Ireland

tel: ++-353-1-667 1525 fax:
++-353-1-668 6231
email: [email protected]
web: www.esri.ie




October 30
th
, 2001
ABSTRACT


Methodological approaches to designing and implementing industrial policy in small open
economies are examined and some of the very different insights offered by economic and
business research perspectives are compared and contrasted. Within the economic
perspective, attention is drawn to some of the major advances made over the past two decades
in trade, growth and spatial economic theory, and to their implications for industrial policy-
making. Examination of the business research perspective draws on a recent attempt by Kotler,
et al, 1997 to apply the logic and methodology of business strategy to national- level industrial
planning.

It is suggested that a useful way of linking the economic and business perspectives on
industrial policy is by means of three systematizing frameworks. In the chronological order of
their development, these are: Raymond Vernon's product life cycle-based explanation of
international trade and foreign direct investment; Michael Porter's diamond of competitive
advantage; and Michael Best's capabilities and innovation triad. These systematizing
frameworks have been very influential in international industrial policy thinking over the last
four decades in large and small countries and regions, and are especially useful in explaining the
evolution of industrial strategy in the island of Ireland.

Vernon's simple PLC framework, although apparently superceded by the more sophisticated
frameworks of Porter's diamond and Best's triad, continues to be relevant and to offer many
useful insights into the later frameworks when they have been used to guide the design of
industrial strategy in small open developing economies.




























2
Table of contents



ABSTRACT 2


[1] INTRODUCTION 4


[2] TRADE AND INDUSTRIAL POLICY: ECONOMIC PERSPECTIVE 7


[3] TRADE AND INDUSTRIAL POLICY: BUSINESS STRATEGY PERSPECTIVE 10

3.1 National strategic vision

3.2 National strategic postures

3.3 National strategic implementation

3.4 Summary


[4] THREE INFLUENTIAL INDUSTRIAL POLICY FRAMEWORKS

[4.1] Vernon's product life cycle framework

[4.2] Porter's diamond of competitiveness framework

[4.3] Best's capability triad

[4.4] Summary on industrial strategy frameworks


[5] CONCLUSIONS


REFERENCES

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3
[1] Introduction

The original motivation for this paper arose from the experience of carrying out research in
Northern Ireland and in Central and Eastern Europe. In Northern Ireland, the challenge facing
industrial policy makers is to design and implement policies that will produce a faster growth
rate than in the rest of the UK, thus promoting convergence. A major constraint is the very
limited range of significant policy instruments, since the region is fully integrated into the UK
fiscal and monetary union. In Central and Eastern Europe the challenge is quite different: how
to promote good industrial strategies at a time when many institutions and market mechanisms
fall far short of the standard considered essential in the economies of the West. In both cases,
additional perspectives broader than those of conventional economics appear to be needed to
address the task of policy-making under extreme constraints (in regions like Northern Ireland)
and policy-making under extreme disorganization and uncertainty (in Central and Eastern
Europe). In this paper we suggest that the perspective of business research can be a very useful
complement to economics.

If one attempts to combine the insights of economic and business research perspectives, one
quickly becomes aware of the differences between them. Economic policy research, and in
particular trade and macroeconomic research, often tends to be directed at issues and
challenges that arise at the level of regions, nations or even groupings of nations such as the
EU. Business policy research, on the other hand, tends to be focused on the performance of
individual firms or groups of firms. This distinction was highlighted by Michael Porter in his
analysis of the competitive advantage of nations, when he stressed the point that it is more
helpful to consider firms as competing in industries, not in nations (Porter, 1990, p.619 and
p.682). This simple insight lies at the heart of the tensions that can arise between a mainly
regional/national-based perspective of much economic policy and a mainly firm-based
perspective of business researchers, particularly in matters concerning the design and execution
of industrial policy.
1


At the risk of over simplification, one might stylize economic theories as being useful for the
study of how a "representative" firm is likely to behave when subjected to changes in the wider
external policy environment. Business research frameworks, on the other hand, tend to be
concerned with the analysis of the consequences of management actions directed at improving
the prospects of a "specific" firm within a given (usually fixed) external policy environment.
Because of this very basic difference in the main emphasis of their disciplines, economic and
business researchers often tend to misunderstand, discount or ignore each other, and sometimes
adopt quite dismissive attitudes towards each others' methodologies.
2


How do business researchers delineate their field of enquiry? At the beginning of most
textbooks on strategic marketing (e.g., Dibb, et al, 1997, p. 1) there is usually an explanatory
diagram made up of three concentric circles, labeled broadly as follows,:

i. The outer business environment;

1
The distinction that we draw is overstated for the sake of emphasis. Nevertheless, it holds better in small
countries, where the economic research agenda is often heavily influenced by trends in international monetary and
macro economics, and where the area of industrial organization tends to be neglected.
2
For example, in a business school course on Global Business Strategies, after a brief review of international
trade theory, the conclusion was reached that: "It is little surprise therefore, that practicing managers gain little from
the predictions of classical theory. The reality of international business in the 1990s and beyond will be
far removed from the 1700s and 1800s when the theory was born"!


4
ii. The middle ground of business strategy;
iii. The inner ground of business/marketing tactics;

The outer circle contains all the factors that serve to make up the strategic environment over
which any individual firm has little or no control, and from which emerges the strategic
opportunities and threats that face the firm as it operates in the marketplace. It contains all the
economic and competitive forces that are the domain of the economic policy researcher, in
addition to the forces of technical progress, social forces, legal issues, environmental
protection rules, and political forces (such as ideology). Business researchers dip into these
matters only when they need to, mainly as sources of opportunities and threats, but it is not their
main domain of research activity. Economists talk of little else.

The middle circle of business strategy is the domain where much business-oriented research is
focused. Key issues include the determination of a company's competitive advantage within a
given outer business environment. It also includes the selection of target markets and the
positioning of products and brands within the selected markets. Here, it is common for
knowledge and research insights to be systematized into explanatory frameworks. Such
frameworks usually stop well short of being testable paradigms in any scientific sense, but
often take the form of taxonomies of useful and revealing facts and insights. Influential
examples include Raymond Vernon's PLC framework explaining the sequential nature of the
different stages of industrialization, trade and foreign direct investment (Vernon, 1966);
Michael Porter's diamond, which suggests how policy can be used to create competitive
advantage even in situations where initial national factor and other endowments are
unfavorable (Porter, 1990)
3
; and Michael Best's capability and innovation perspective - the
Capability Triad - which points to the need for synchronized advances on many fronts if
dynamic growth is to occur (Best, 2001). We return to these frameworks later in Section 4.

The inner circle is the environment of business tactics and encompasses all aspects of the so-
called "marketing mix". Here one has moved away from the wider role of public
"environmental" policy and medium to long-term business strategy, and emphasis is placed on
the immediate actions of managers within individual firms (e.g., pricing policy, product
development, promotion activities and distribution channels). There may be a public policy
regulatory oversight of this inner business environment to ensure fair play and open
competition, as well as some targeted aid directed at improving marketing skills of small or
newly formed firms. But actions within the inner environment are normally left to the
discretion of individual firms.

One might characterize a key challenge of industrial policy making in any small nation or region
as that of blending the techniques and insights of the predominantly economic analysis of the
outer business environment with those of the business analysis of the middle ground of strategy.
These two areas are often studied in isolation from each other by non-overlapping groups of
researchers.
4
When cross references are made between the two areas of research, each




3
Porter's diamond of national competitive advantage built upon and extended his earlier "five-forces"
framework of firm-based competitiveness (Porter, 1985).
4
Economists can seldom bring themselves to acknowledge the existence of the contributions of, say, Vernon
and Porter. However, only in his most recent work has Porter acknowledged the economic research on spatial
issues and clustering by Krugman and others, and even then inadequately (Porter, 1998). Kay, 1991 is an attempt
to synthesize.


5
separate group often focuses on the inadequacies of the other's methodology.
5
Seldom are the
two different perspectives looked at as being entirely complementary and mutually supportive.

This paper presents a review of some of the issues that arise from the economic and business
perspectives on industrial strategy and trade in small open economies, and is organized as
follows. Section 2 deals briefly with the economic perspective, drawing attention to some of
the major advances made over the past two decades in trade theory, growth theory and spatial
economics that have influenced economists' attitudes to industrial policy. Section 3 turns to the
business research perspective and examines a recent attempt to apply the logic and
methodology of business strategy to national-level industrial planning (Kotler, et al, 1997). In
Section 4 we suggest that a useful way of linking the economic and business perspectives on
industrial policy is by means of three systematizing frameworks: Raymond Vernon's product
life cycle-based explanation of international trade and foreign direct investment; Michael
Porter's diamond of competitive advantage; and Michael Best's capabilities and innovation
triad. In Section 5 we draw some general conclusions and suggest that Vernon's simple PLC
framework, although apparently superceded by the more sophisticated frameworks of Porter's
diamond and Best's triad, continues to be relevant and to offer many useful insights into the
later frameworks when they have been used to guide the design of industrial strategy in small
open developing economies.

































5
Business researchers tend to disparage as irrelevant the older approaches to trade and growth theory and to
ignore the major advances that have been made in recent decades (refer footnote 2 previously). Economists tend
to criticize the lack of formal testing of the validity of business frameworks (Kay, 1983).


6
[2] Trade and industrial policy: economic perspective

A dominant view within economics is that all one has to do to promote faster growth or
convergence between the regions of any state or between grouping of states is to put in place
economic policies that facilitate the free movement of goods and factors of production (i.e.,
labour and capital). Within the EU, for example, such a process has been going on since the
signing of the Treaty of Rome. Tariff barriers were removed in the original Common Market
initiative in 1956. Next, non-tariff barriers such as border controls, restrictive public
procurement rules and regulations, national technical regulations in the design of goods, etc.,
were dismantled during the completion of the Single European Market between 1986 and 1992.
In addition, almost all barriers to the free movement of workers (such as visa controls and
recognition of qualifications) and of capital (exchange controls, banking regulation, etc.) have
been removed, and the adoption of a single currency - the euro - was intended to promote
increased competition through reducing transactions costs, lowering interest rates and
increasing price transparency. If all these types of policies are implemented, then orthodox
economic theory suggests that factor incomes (wages as well as the returns on capital) will tend to
converge to a common level across all regions. So, if all markets were competitive, any initial
regional disparities would eventually vanish and there would be no need for specific
interventionist industrial policies.

The above is the stylized version of economics that tends to be believed by business
researchers. A reading of much of the business research literature leaves one with a general
impression that international trade theory stagnated in the late 1970s, and that the insights it
gives into modern patterns of trade and foreign direct investment are irrelevant at best, and
wrong-headed at worst. The implied irrelevance of other branches of economic theory - such
as growth theory and spatial economics - is presumably even greater, since these topics are
seldom referred to at all in business research!

For example, four criticisms of trade theory were made in Porter (1990):

(a) Factor endowment deficiencies are treated as fixed, but it is clear that they are amenable to
improvement with suitable policies;

(b) Countries with similar or identical factor endowments can have deep trade links and
exchange identical products, in apparent defiance of theoretical models;

(c) Classical trade theories assume constant returns to scale, identical technologies,
homogeneous products and no factor mobility, all manifestly false in the real world;

(d) The focus is always at the national level, and ignores individual corporate strategies.

In the face of these criticisms, business researchers have tended to switch to alternative
frameworks in their search for a more plausible explanation of trade and FDI, such as Porter
(1990) or a range of fairly eclectic theories based on market imperfections and networks
(McKiernan, 1992, pp. 90-109). However, over the past two decades, three fields of
economic research have undergone radical transformation: trade theory (Helpman and
Krugman, 1985), growth theory (Grossman and Helpman, 1991), and economic geography
(Fujitsa, Krugman and Venables, 1999). The nature of the progress made has been summarized
as follows by Paul Romer:




7
"In each of these areas, we have gone through a progression that starts with models based on perfect
competition, moves to price-taking with external increasing returns, and finishes with
explicit models of imperfect competition". (Romer, 1994, p. 19)

Far from being blissfully ignorant of the real world, and indifferent to the practical irrelevance
of their theories:

"Everyone knew that there was lots of intra-industry trade between developed nations and little trade
between North and South. Everyone knew that some developing countries grew spectacularly
while others languished. Everyone knew that people do things that lead to technological change.
Everyone knew that the number of locally available goods was limited by
the extent of the market in the city where someone lives and works" (Romer, 1994, p.19)

One of the interesting consequences of the recent advances in the study of trade theory, growth
theory and economic geography has been the suggestion that the conditions required for
automatic convergence to take place are increasingly seen as not holding in practice. Recent
economic research has focused attention on the importance of such factors as the size of the
potential market, the initial level of physical infrastructure, levels of human capital, or on the
fact that regions that start off at a structural disadvantage may never converge in any reasonable
time period. Such theories go as far as to suggest that the removal of barriers to trade and
factor movements may actually lead to a relative deterioration rather than an improvement of
some regions (Krugman, 1991, pp.93-95). This is an area where significant theoretical
advances have been made in spatial economics (Fujitsa, Krugman and Venables, 1999), a topic
closely linked to the concept of "clustering" that is at the centre of business frameworks due to
Porter (1990 and 1998) and Best (1990 and 2001).

It is not our purpose to examine in detail the nature of the advances that have been made in
these new fields of economics or to discuss the technical problems that had to be solved before a
break could be made with the constant returns, perfect competition models of classical theory. We
wish merely to draw attention to the fact that many recent advances in economic research have
not yet been incorporated into the insights and analytical tools of business research. As more
accessible accounts of the new research begin to percolate into business research, it will
be seen that economic theory is not quite as irrelevant as was thought by business researchers.

Evaluations of Ireland's transformation during the past three decades have tended to be
dominated by the economic perspective, drawing on recent theoretical advances.
6
For
example, five key factors are singled out in Frank Barry's recent synthesis of the causes of Irish
growth (Barry (ed.), 1999):

i.

ii.


iii.

A steady build-up of human capital after the educational reforms in the 1960s;

Major improvements in physical infrastructure, particularly since 1989 as a result of the
EU Structural Funds;

The extreme openness of the economy, export orientation to fast growing markets and
products, together with benefits stemming from the completion of the Single European
Market and from massive foreign direct investment inflows;



6
An exception is the account given by Padraic White in MacSharry and White, 1999, which uses a business
perspective (see Bradley, 2001 for further details).


8
iv. The changing demographic structure and the role of inward migration in preventing skill
shortages; and

v. A stable domestic macroeconomic policy environment.

In terms of Irish industrial policy, there was a dramatic break with protectionist policies from
the late 1950s, and much of the artificially sustained inefficient indigenous industry was
subsequently allowed to fail. A tax-based competitive environment was initially created that
was particularly attractive to foreign direct investment, creating space for improvements in the
level of domestic physical infrastructure and human capital. These policies, after a slow start
in the 1960s and a series of policy blunders in the late 1970s, eventually proved to be
spectacularly successful by the mid-1990s.

However logical and persuasive the economic perspective on Irish development experience is,
it is worth asking how relevant it is to other small regions and states. Could the Irish
convergence process have been jump-started much earlier in the 1960s? Was the success of the
Celtic Tiger the inevitable outcome of a series of mainly economic policy decisions? How
important and necessary was the degree of policy autonomy enjoyed by the Irish state? How
important were the uniquely close cultural and linguistic relationships with the US, the source
of most of the FDI into Ireland? How did it come about that a small number of key industrial
sectors played such a crucial role in modernization? How are these sectors likely to evolve in
the future? What of new sectors to replace those entering their stage of maturity or decline?
Did the Irish economy exploit to the full the gains from EU membership, or did EU membership
force transformation externally? These and related questions can be addressed to some extent
from within the economic perspective, but can also be examined within a wider more eclectic
perspective of business research, to which we now turn.






























9
[3] Trade and industrial policy: business strategy perspective

It is not at all obvious that national industrial policy issues can usefully be explored from a
business research perspective. But a recent book set out to address this challenge (Kotler,
Jatusripitak and Maesincee, 1997 - henceforth, Kotler et al). The basic methodological
assumption of Kotler et al is stated succinctly as follows:

We wish to take the view that a nation can be thought of as running a business and, as such, can
benefit from adopting a strategic market management approach. (Kotler et all, p. ix).

Since Kotler et al's template is that of strategic marketing management, it is clear that the
approach will be one of designing a process within which a wide range of techniques can be
organized and applied systematically. As with conventional business strategy, what is
important is the organizing framework rather than the individual constituent components and
techniques, none of which are very novel or innovative in themselves.

There are two main reasons why the work of Kotler et al is of considerable interest to any
analyst of business strategy who is also interested in aspects of wider economic policy design.
First, the approach is novel, ambitious and intriguing, and illustrates the applicability of a wide
range of business marketing strategy tools to a challenging new problem, namely promoting
long-term national welfare as distinct from the welfare of an individual firm. Second, the
approach provides another means of addressing the developmental challenges of small open
economies like Ireland in a way that highlights some mainly organizational aspects that are
glossed over - or simply ignored - in a purely economic-type analysis.
7
Indeed, the small open
economy in its relationship to the rest of the world economy has many similarities to the
relationship of the individual firm to the industry within which it functions.

The approach adopted by Kotler et al follows standard strategy design. This has three main
elements:

i. First, the issues that arise in formulating a nation's strategic vision. These include
inserting the nation into its appropriate competitive position in the global marketplace,
applying SWOT-type analysis at a national level to access its capabilities, and settling on
its strategic thrust, or how it can achieve its stated goals.

ii. Second, the range of appropriate strategic postures. This amounts to a business strategy
view of a range of policy initiatives that are mainly economic in nature, e.g., approaches
to investment (including R&D, equipment, infrastructure, education and training), spatial
policies on clustering and concentration, trade policies, conventional macroeconomic
policies, and institutional arrangements.

iii. Third, aspects of strategic implementation, which requires consideration of the abilities of
government to execute strategic policy and to function in partnership with business; the
need to be aware of trade-offs between different national goals; and the need to ensure co-
operation in the international arena.




7
For example, the economic perspective to industrial policy tends to ignore the role of Social Partnership as a
facilitator of economic change, matters that are central to modern business research in Organizational Behaviour
and Operations Management (O'Donnell and Teague, 2000).


10
3.1 National strategic vision

Strategic groups and global competition

An important reason why groups of nations tend to adopt similar industrial strategies arises
from basic similarities in their size and their stages of development. Ireland belongs to a group
of smaller industrialized nations, in particular the smaller EU member states, whose main
characteristic is that their domestic markets are too small to permit a competitive strategy
based on scale economies and cost reductions other than in highly selective niche sectors.
Kotler et al characterize their strategic dilemma as "the small-country squeeze", illustrated in
Figure 3.1 below, where:

i. They are subject to fierce competition in simple products based on mature technologies
from the newly industrialized countries (NICS) of Asia (area A of Figure 3.1).

ii. Their indigenous manufacturing is effectively excluded from markets for complex
products, based on new technologies, where the "superpowers" are dominant (area C of
Figure 3.1).
8
Area C is itself increasing as traditional sectors (Benetton in textiles and
clothing) themselves adopt new technologies.

iii. Area B of Figure 3.1 - the natural domain of smaller industrialized nations - is therefore
being squeezed in both directions. Only when their industries are dominated by foreign
multi-national enterprises are they likely to be capable of sustaining global competition.
These sectors in Ireland - computers, software and pharmaceuticals - are almost all
foreign owned.

Figure 3.1: The small-country squeeze

















Source: Kotler et al, 1997


A crucial choice for small nations is whether to encourage specialization in areas where they
already have a comparative advantage (obtained either through low cost production capability
arising from scale economies or through experience curve benefits), or to develop strengths in a


8
Countries like Finland (Nokia), the Netherlands (Philips) and Switzerland (Nestle) can sustain world class
multi-national enterprises, but these tend to be exceptions in the context of most small countries.


11
new area where the potential benefits may be greater. Kotler et al distinguish four types of
strategic thrust , and these are shown in Figure 3.2.


Figure 3.2: Strategic thrusts of nations


















Source: Kotler et al, 1997, page 164

Policy strategists in Ireland, in view of its very late industrial development, choose to build a
capability based on new technologies, and so the strategic thrust falls naturally into the
"building" box of Figure 3.2. The "building" strategic thrust is appropriate for nations that have
a relatively low level of wealth but possess, or can develop, strong international
competitiveness. The strategic goal is to move up the ladder of relative income per head. For a
small nation like the Ireland, with wage levels that were initially low relative to the USA and the
wealthier European nations, but high relative to those of the less developed regions in Asia,
South America and North Africa, the strategy needed the following features:

i. Competitiveness based on high productivity and quality rather than just on low wage
costs;

ii. Creation of a niche in the global total value chain, assisted by trade liberalization,
improvements in human capital and physical infrastructure, and direct incentives to
encourage inward investment;

iii. A strategy of continual improvement in quality and towards ever higher value-added
activities.

National strengths and weaknesses

The central purpose of a SWOT analysis is to "identify strategies that align with, fit or match a
company's resources and capabilities to the demands of the environment in which the company
operates" (Hill and Jones, 2001, p.8). Kotler et al adapt the technique for application to
national capabilities, and identify five main categories:

i. Culture, attitudes and values;
ii. Degree of social cohesion;


12
iii. Factor endowments;
iv. Industrial organization;
v. Government leadership.

The degree to which a nation can either develop its own domestic capabilities into
manufacturing strengths, or can link its domestic capabilities synergistically to those of other
nations, will determine its path of development and success. But a problem with this
classification is that four of the five categories are qualitative and vague, and only one - factor
endowments - can be rigorously quantified. In the economic research literature, attempts have
been made to quantify the extent to which "soft" factors contribute to national capabilities,
measured in terms of productivity. For example, Hall and Jones (1999) test the hypothesis that:
"differences in capital accumulation, productivity, and therefore output per worker are
fundamentally related to differences in social infrastructure across countries". By social
infrastructure they mean: "the institutions and government policies that determine the economic
environment within which individuals accumulate skills, and firms accumulate capital and
produce output" (Hall and Jones, 1999, p.84).
9
Differences in the amount and quality of factor
endowments were found only to partially explain productivity differences between nations.
The bulk of productivity variation is explained by differences in social infrastructure.

In the absence of a formal approach to national capabilities, the approach of Kotler et al can at
best only be suggestive of insights into why adopting any approach to building national
competitive advantage works better in some countries than in others. For example, the same
national cultural attitudes and values that were commonly used to explain Japanese capabilities
during the 1970s and 1980s have been used to explain the Japanese failures of the 1990s:

There are those who question whether Japan can prosper in the turn-of-the-century economy as it did
in the less open, less technologically intensive environment of the 1960s, 70s, and 80s. Many of
Japan's strengths have become weaknesses, Its deeply ingrained social and cultural norms seem
inconsistent with the innovation, entrepreneurship, and risk taking that are the hallmarks of today's
competition (Porter, Takeuchi and Sakakibara, 2000, p.181).

National opportunities and threats

Kotler et al define an opportunity as: "an arena in which a nation can create or obtain
additional wealth" (p.143). Threats, by contrast, are: "challenges posed by unfavorable trends or
developments economically, politically, or socially that would lead, in the absence of the
nation's defensive action, to a deterioration in wealth" (p.144). Here the analogy with
marketing strategy tends to become somewhat forced, at least in the case of large economies.

Kotler et al set out a taxonomy of opportunities and threats that are derived from global forces
and trends. These include:

i.
ii.
iii.
iv.
v.

global interdependence;
the rise of supranational economic blocs;
the increasing power of multi-national enterprises;
rapid advances in technology;
environmental concerns.


9
Social infrastructure is measured using the following proxies: an index of government anti-diversion policies
(constructed from measures of law and order, bureaucratic quality, corruption, risk of expropriation and
repudiation of contracts) and a measure of openness to international trade (Hall and Jones, 1999, pp.96-99).


13
But of course, large nation states can also seek opportunities, and face threats, from internal
developments within their own domestic economies. Only in small and micro nations like
Ireland and Singapore is the global economy completely dominant, and is the health of the
domestic (or internal) market almost completely driven by external trade. In the case of
Ireland, the early dismantling of tariff barriers ensured that the economy would be forced to
adjust rapidly to a more open world trading environment. The rise of the EU (which Ireland
joined in 1973) was both an opportunity (in that it gave automatic access to the huge EU
market) and a threat (in that there was a risk that Irish manufacturing would find it difficult to
compete in the new open market). But the opportunity was realized (mainly through attracting a
high level of export-oriented FDI), and the productive capacity of the economy greatly
enhanced through imported technology and "learning-by-doing" experience with new
productive processes.

3.2 National strategic postures

Having reviewed how a nation should go about designing its strategic vision, the second part of
Kotler et al's methodology examines the types of practical policies that would be needed to
improve the performance of the national economy. Their range of policy initiatives are mainly
economic in nature, e.g., approaches to investment (including R&D, equipment, infrastructure,
education and training), spatial policies on clustering and concentration, trade policies,
conventional macroeconomic policies, and institutional arrangements.

Policies to encourage inward investment

The trends in growth of world trade and investment are well known. The driving forces
include the emergence of a "borderless" world due to trade liberalization and the emergence of
the triad of supranational trading blocs (EU, NAFTA, ASEAN). Global industries have also
emerged, which operate in all parts of the world and create a new international division of
labour. With falling transportation and telecommunication costs, national economies were
destined to become increasingly interdependent, and:

"the real economic challenge ... [of the nation] ... is to increase the potential value of what its citizens
can add to the global economy, by enhancing their skills and capacities and by improving their means
of linking those skills and capacities to the world market." (Reich, 1993, p.8).

This process of global competition is organized today mainly by multinational firms and not by
governments. Production tends to be modularized, with individual modules spread across the
globe so as to exploit the comparative advantages of different regions. Hence, individual small
nations and regions have less power to influence their destinies than in previous periods of
industrialization, other than by refocusing their economic policies on location factors,
especially those which are relatively immobile between regions: the quality of labour,
infrastructure and economic governance, and the efficient functioning of labour markets.

Kotler et al emphasize that national policies on FDI should have two objectives (p.189). First,
they should obviously be designed to be successful in attracting FDI. Second, they should
direct the inward investment flows into sectors and regions in such a way as to maximize the
long-term benefit to the host nation's economy. The appropriate policies can be considered
using three elements of the marketing mix.




14
Product: Just as in the case of designing an attractive product, the attractiveness of the country
as a host for FDI is an essential element of strategy. Standard frameworks used for analysis of
attractiveness are Porter's diamond of competitive advantage and Best's capability triad, which
will be examined in Chapter 4.

Price: This includes a wide range of incentives that are designed essentially to lower the
capital and operating costs of the investor. They include low rates of corporation and other
business taxes, and tax holidays; capital grants; training grants; R&D incentives, etc.
10


Promotion: Under this heading are included the direct promotion of a country's image as a
good location for investment; the targeting and delivery of specific projects; and the support
and servicing of existing investors.

Policies to encourage industrial clusters

Kotler et al define an industrial cluster as: "a group of industrial segments that share positive
vertical and horizontal linkages" (p.201). There are two types of vertical linkages: forward
linkages between the focal industry and its downstream industries; backward linkages between
the focal industry and its upstream industries. Horizontal linkages connect a focal industry with
other industries that are complementary in technology and/or marketing.

Porter's diamond-based framework and Best's capability triad (to be examined in Section 4)
place great stress on the importance of clusters of related and supporting industries in driving
national competitiveness through the spill-over benefits of user-producer contacts and
information exchange. In some cases - usually in larger developed economies like the USA,
Japan and Germany - clusters start up due to historical chance (Arthur, 1994). However, in
small open economies like Ireland, cluster formation usually has to be fostered explicitly by
policy and the promotional agencies.

Development of the national industrial portfolio

In corporate development, portfolio analysis is used to review the range of existing activities
with a view to deciding on entry, exit and continuation strategies. Kotler et al carry the
techniques of corporate portfolio analysis over to the analysis of the portfolio of the industries
in a nation's economy. They suggest a three-step process:

Identification of industrial development determinants: This involves examination of the
determinants of industrial attractiveness (e.g., high value-added per worker, linkages between
industries, future competitiveness, export potential, etc.) as well as the ability to compete. The
ability to compete, in turn, depends on factor competitiveness and firm competitiveness, and the
strategic outcomes are illustrated in Figure 3.3.







10
Kotler et al draw attention to the fact that: "Ireland's industrial development schemes are among the most
elaborate offered anywhere in the world", and that "these incentives, plus Ireland's membership of the EC and the
excellent marketing efforts of the Industrial Development Authority of Ireland have resulted in hundreds of U.S.
companies building plants in Ireland" (Kotler et al, pp.191-92).


15
Figure 3.3: National Industrial Capabilities Assessment













Source: Kotler et al, 1997, page 217 (Figure 10.2)


The improvement of factor competitiveness is mainly the responsibility of governments, since
infrastructure and human capital tend to generate large public as well as private returns. The
improvement in firm competitiveness is mainly the responsibility of businesses (although
assisted by the public sector) through entrepreneurship, R&D and investment. The outcome
leads to the evolution of the national portfolio of industries. If the portfolio is drawn as an
analogue of the so-called Boston Box (with axes showing sectoral growth and sectoral share),
then a crude analysis of competitive position can be made and sectors of under and over
representation detected.

Formulating the industrial vision: For each industry, Kotler et al suggest drawing up an
industry planning map, shown in Figure 3.4 below. The three axes include an investment
strategy (derived from a standard product portfolio analysis), the market boundary (based on
the competitive intensity of the industry as well as the nation's ability to compete), and the
factor intensity of the industry. In the case of Ireland, the industries inherited from the era of
protection (1932-1960) were bounded by domestic consumption, used low-skilled labour, and
were doomed for "harvesting" after the economy was opened to foreign direct investment in the
early 1960s. The early wave of inward investment in medium-technology industries
(electromechanical, food processing), was bounded by regional (mainly EU) consumption, used
medium-skilled labour and modest capital, and gave rise to selective investing. Later waves of
inward investment were in high-technology industries (computers, micro-processor chips,
computer peripherals, software, pharmaceuticals, etc.), used a significant proportion of skilled
labour, were capital and knowledge intensive, were destined for a global market, and
penetrated new and related sectors.

















16
Figure 3.4: A nation's industry planning map



















Source: Kotler et al, 1997, page 225


Identifying appropriate industrial support strategies: In the case of Ireland, the government
pursued a vigorous policy of attracting suitable export-oriented industries to invest and produce
in the country. In the early stages of the FDI strategy, efforts were made to attract a wide range
of industries, often in the mature stage of the product life cycle, but as the competitive position
of the country improved, a more selective approach was adopted. Today, the support strategies
are designed to attract industries that are in the growth stages of their product life cycle, when
profitability is high.

Other policies

A range of other policies are examined by Kotler et al, but are less significant in the case of
Ireland. For example, trade policy is no longer an issue, since Ireland is inside the EU and
cannot (under EU and WTO rules) experiment with trade-related policies like tariffs and
quotas. Irish macroeconomic policies are carried out within the constraints of EU membership,
and are of limited importance for business strategy since the level of domestic demand is not
very relevant for the mainly export-oriented industries. Ireland pursues policies of improving
its physical infrastructure, within the context of EU regional (or Structural Fund) aid. Finally,
the institutional framework is quite homogeneous and displays none of the dramatic differences
that apply in regions of Asia, Africa and South America.

3.3 National strategic implementation

At the level of the individual firm or corporation, strategy is usually formulated in a context
where government policies are largely exogenous, and firms address the challenges of
assessing the business portfolio, identifying strategic goals, and redefining the business domain.
The crucial role of management is to formulate a corporate strategy that aligns with the nation's
wealth-building strategy (Kotler et al, pp.329-344). So, this issue is usually examined largely
from the point of view of domestic corporations adjusting to national strategy. In Ireland,
however, causality as often as not runs in the opposite direction. In other words, the Irish
industrial development agency - the IDA - was constantly scanning the world for inward



17
investment in high technology sectors. Quite often the domestic environment initially was not
sufficiently attractive to persuade leading-edge firms to locate in Ireland. But information on
firms' needs were fed back to the Irish government authorities by the IDA, and major policy
changes could be executed rapidly.
11
The national wealth creating strategy in Ireland often
needs to adapt to the requirements of firms in the global corporate environment, and not the
other way around. Hence, the strategic challenges facing small open economies like Ireland are
very different from those facing large developed nations like the US, Japan, Germany, France,
the UK. Such issues are best treated within policy frameworks, which will be considered in
Section 4.

Among the many roles of the state, the most crucial for the purposes of ensuring an appropriate
industrial strategy is its role as "organizer" (Kotler et al, pp.388-93). This involves four
elements:

Assessing a state's strengths and weaknesses: The state can play a crucial role in shaping and
reshaping the conditions within which the market operates.

Recognizing trade-offs between policy options: The dilemmas to be faced here are complex,
and involve issues such as efficiency (or growth) versus equity (or redistribution); sectoral
diversification versus sectoral concentration; the optimal pace of change and renewal (shock
versus gradualism); inward investment versus domestic "bootstrapping", etc.

Building a healthy business-government relationship: When this relationship is with locally-
owned businesses, political tensions can easily arise. But in the case of Ireland, the crucial
internal relationships are between government and the social partners (i.e., trades unions and
employers' organizations) on the one hand, and with foreign MNEs on the other. The Irish
experience shows that, although MNEs often have turnovers larger than the national GDP, the
relationship can be mutually beneficial and MNEs have a long record of providing long-term,
relatively secure and well-paid employment.

Enhancing government-government co-operation: Government-government co-operation in
Ireland takes place almost entirely under the auspices of the EU, where Irish government
Ministers and civil servants negotiate with other member states, and are part of external EU
negotiations where their domestic interests are affected.

3.4 Summary

Kotler et al attempt to connect macroeconomic public policy with the microeconomic behavior
of industries, firms and consumers, as well to apply strategic planning to the building of
national wealth. For all its faults, it is a study that is useful for economists in that it invites
them to place economic research within a wider business strategy framework. This does not
always come easily to economists!

The other aspect of Kotler et al's framework involves a careful identification of the role of the
state as "strategic organizer", in the assessment of strengths and weaknesses, in recognizing the
trade-offs between different policy options, in building a co-operative business-government


11
A case of information feed-back was the transformation of the Irish university system, where massive
resources were put into the education of electronic engineering and chemistry to create a skilled labour force for
potential inward investors (MacSharry and White, 2000, pp. 283-285).


18
relationship, and in ensuring that government-government co-operations maximize domestic
wealth creation. It is striking that they do actually assign such an important role to the state in
an era when the dead hand of government interference is almost universally castigated, at least
in the Anglo-American world. The recent experience of the transition economies of Central
and Eastern Europe would tend to confirm their judgment. The role of government as "strategic
organizer" in a global economy driven by market forces is very different from the previous role of
Communist governments as "central planners". Government as "strategic organizer" carries out its
functions in collaboration with private businesses and not as a substitute for the market
economy. The Irish case suggests that where this collaborative role is strongest, industrial
development is most rapid.

















































19
[4] Three influential industrial policy frameworks

The success of Ireland's industrial strategy was due in large part to the innovative and flexible
behaviour of government policy makers as well as to the expertise and dynamism of the state's
development agency (the IDA). However, policy makers are usually most effective when they
are, so to speak, swimming with the tide of events rather than against it. Irish policy making
was, to a considerable extent, pragmatic and opportunistic. But it was characterized by a form
of pragmatism that appears to have been singularly in tune with the best thinking on
international industrial policy frameworks.

In this section we discuss the characteristics of three such frameworks: Vernon's product life-
cycle, Porter's competitiveness diamond, and Best's triad; and explore the role that they played in
Irish industrial development. It is important to emphasize that these three frameworks are not
fully articulated "theories" in the sense used by economists. Rather, they should be regarded as
organizing frameworks to guide and direct policy action. They serve to link different
explanatory elements in a way that breaks out of the strait-jacket of any narrow exclusive point
of view. They tend not to have universal validity, but are sensitive to time and place. They are
difficult to test a priori, but are, in effect, tested in the market place of policy action.

[4.1] Vernon's product life cycle framework

A powerful concept in business analysis is the product life cycle (PLC), defined as a process
where "products come into existence, change in character, and eventually disappear or become
altered out of all recognition".
12
Not all products follow a rigid path of birth, growth, maturity
and decline. Nevertheless, the product life cycle - in spite of all its vagaries and imperfections -
served as an anchor for much of the early post WW2 work on industrial strategy.

The seminal paper on the role of the PLC in explaining international investment and trade is
Vernon (1966). Vernon's main insight was to link the product life cycle with explanations of
international trade and foreign direct investment. Standard trade theory offered little by way of
explanation of how US foreign direct investment came to dominate the post-war European
economy. Vernon realized that the US home market played a dual role: it was the source of
stimulus for the innovating firm as well as the preferred location for the actual development of
the innovation. At the early stage of the product life cycle, producers need great freedom and
flexibility to modify, test and improve new processes at a time when the preferred production
technology has not yet stabilized. Also, demand for innovative products tends to be relatively
insensitive to price, so there is less pressure to seek lowest cost production locations. Finally,
communications between producers, suppliers and final customers must be facilitated, and
argues for a home location.

As the product matures, a certain degree of standardization takes place, and this has locational
implications. The need for production flexibility declines and there is now a greater concern
for lower costs. Also, demand from abroad increases. However, as long as the marginal
production cost plus the transport costs of shipping from the US to the foreign market is lower
than the average cost of prospective production in the market of import, ceteris paribus, there
will be no pressure to invest in foreign production capacity and markets will be served by
exports from the US. But as economic and political pressures build up, eventually some
production moves abroad, initially into the larger more developed economies like the UK,


12
New Palgrave Dictionary of Economics, 1987.


20
France, Germany, but soon even to smaller and less developed economies like Ireland.
Eventually, as the product fully matures and perhaps enters a declining phase, low cost
considerations become paramount, production ceases in the US, declines in other developed
economies, and concentrates in low cost developing economies.

The above process is illustrated in Figure 4.1, taken from Vernon, 1966, p. 199.

Figure 4.1: Trade, foreign investment and Vernon's product life cycle
































Today, of course, the world economy is not dominated to the same extent by the US as it was in
the 1950s and 1960s. While products can still be developed initially in home markets (e.g.,
Personal Computers in the USA, consumer electronics in Japan), it is more common now for
product development and launches to aim at global market coverage from the start, and for
elements of the value chain also to be produced abroad from the start. Nevertheless, the
product life cycle continues to provide very useful insights into the reasons why certain types of
foreign direct investment locates in Ireland, as well as why they eventually depart.

Writing in 1979, Vernon provided a reassessment of the role of the PLC in explaining trade and
FDI, drawing attention to the fact that advances in technology had led to product life cycles that
were much shorter than in the earlier era (Vernon, 1979). In addition, the activity of multi-
national enterprises (MNEs) was no longer dominated to the same extent by US corporations as it
was in the two decades after WW2. Hence, in terms of demand (the initial market stimulus)
and supply (the initial skills needed to design and produce sophisticated products), influences
were spread over many more markets. Vernon referred to these factors as "environmental


21
changes" (the decline in the role of the US home market due to convergence of income levels
throughout the developed world), and "network spread" (much earlier transfer of technology
between a global network of self-standing MNE subsidiaries).

Vernon suggested that multi-national enterprises could usefully be classified into two different
ideal types. First, "global scanners" innovate and transfer technology instantaneously and
costlessly between any parts of the globe, and there is little or no explanatory role for a product
cycle hypothesis. But, of course, the acquisition and dissemination of technology is not
costless. Second, "global standardizers" consist of firms that develop and produce a line of
relatively standardized products which respond to a homogeneous world demand rather than to
the distinctive needs of individual markets. This obviously includes such commodities as oil,
chemicals and crude metals, but has also come to include transport equipment, computers and
pharmaceuticals. Such firms can save on the costs of segmented market research, and benefit
from economies of scale in global production.

With respect to the role of the product cycle, Vernon pointed out that two opposing forces
operated for firms who are "global standardizer's":

"Firms in (the first) category, innovating for a global market, are obliged to play their innovation
gambles for relatively heavy stakes. Accordingly, they can be expected to maintain the central core
of their innovational activities close to headquarters, where complex face-to-face consultation among
key personnel will be possible; in this respect, such firms are likely to perform consistently
with the product cycle pattern" (p.262):

and firms in the second category:

"Seeking to exploit scale economies, they are likely to establish various component plants in both
advanced industrialized countries and developing countries, and to cross-haul between plants for the
assembly of final products. That pattern will be at variance with product cycle expectations" (p. 263).

The bulk of FDI that has located in Ireland appears to consist predominantly of "global
standardizers" (spread across both of the above categories) in the fields of computers, related
software, pharmaceuticals and chemicals. Success in attracting these firms to Ireland came
primarily from the fact that they were initially targeted by the IDA at a relatively early stage in
their (technological) life cycle, immediately after the new product development stage. For
example, as early as 1979 the IDA was among the first national agency to lobby the Apple
computer company to produce outside their US home based and to come to Ireland (MacSharry
and White, 2000, pp.202-03). The subsequent systematic targeting of the makers of each
individual component of computers - keyboards, hard disks, cables, mice, printers - as well as
software, meant that the rapid growth of the modern manufacturing sector was heavily
concentrated on a narrow range of technologies at early stages of the product life cycle. In this
sense, the process represented a classic example of the PLC model of foreign direct
investment.
13


Vernon's PLC framework was proposed at a time when conventional trade theory appeared to
offer little or no insight into why and how FDI occurred. Although it stepped outside the scope
of contemporary economic theory, subsequently Krugman proposed a simple general-



13
A detailed analysis of the Irish computer sector is available in Bradley (2001).


22
equilibrium model of product cycle trade (Krugman, 1979), and the product cycle has recently
been incorporated into new theories of growth (Grossman and Helpman, 1991).

Krugman recognized that the PLC is basically a model that is driven by a specific kind of
technical change. Economic models are conventionally designed to study the kinds of technical
change which increased production efficiency of a given range of goods. The PLC stressed the
role of technical change in the development of new products. Hence, the economic issue
underlying the PLC concerns the nature of international trade when the pattern of trade is
determined by a continuing process of innovation and technology transfer.

Krugman constructed a stylized model that consists of two countries: an innovating North and a
non-innovating South. Innovation takes the form of the introduction of new products which can
be produced immediately in North but only after a lag in South. This is simply assumed in
Krugman's model, but can be rationalized in terms of a more skilled labour force, external
economies and social capital. The lag in adoption of new technology by South is what gives
rise to trade.

The implications that emerge from Krugman's model are very different from those of
conventional (pre-1980) trade theory. New industries continually emerge in the developed
North region and continually disappear in the face of low wage competition from the less
developed South. Thus, the decline of industries in the developed North will be a recurrent
event and is efficient in terms of the world economy. Also, developed countries must
continually innovate, not just to grow, but even to maintain their real incomes. For less
developed countries, the model implies that the transfer of technology, in addition to direct
benefits, brings indirect benefits of improved terms of trade. However, success by the less
developed South in accelerating their adoption of new technology can leave workers in the
North worse off and hence create protectionist pressures.

The work of Grossman and Helpman (1991) generalizes the treatment of industrial innovation
as the engine of long-run growth. Particular attention is given to interdependencies between the
learning processes in the industrialized North and the developing South. As in the case of
Krugman's model, most learning in the South takes the form of imitation of technologies
previously developed in the North, rather than invention of entirely new products and
processes. Such imitation gives rise to product-cycle trade, as goods initially are invented and
produced in the North, and then copied and exported by the South. An interesting question
concerns feed-backs between the processes of industrial learning: does faster imitation by the
South impede innovation in the North, and does more rapid technological advance in the North
spill over to the rate of growth in the South?

What Grossman and Helpman show is that Southern imitation tends to reduce the Northern
monopoly power and slows innovation in the North. But in addition, the faster the rate of
Southern imitation, the smaller the share of innovative products manufactured in the North. So,
Northern producers who are fortunate enough to escape imitation will find fewer competitors in
their local factor markets, and have higher profits. But when the North produces both
traditional and innovative goods, Southern imitation can diminish innovation incentives.

[4.2] Porter's diamond of competitiveness framework

Raymond Vernon had set out to explain why the US was a leader in so many advanced goods.
His PLC framework provided a dynamic theory of trade and outward FDI in a context where



23
the US dominated the design of advanced products. Michael Porter set out to address a series
of wider questions:

"Why (do) firms from a particular nation establish leadership in particular new industries? What
happens when demand originates simultaneously in different nations? Why is innovation
continuous in many national industries and not a once-and-for-all event followed by inevitable
standardization of technology as the product cycle theory implies? ? How can we explain why some
nations' firms are able to sustain advantage in an industry and others are not?" (Porter,
1990, p.17)

His answers identify four broad attributes (the competitiveness "diamond") that shape the
environment in which national firms compete (Figure 4.2), with an ancillary role played by
governments and by chance. Factor conditions refer to the availability and quality of the
factors of production such as skilled labour, infrastructure, etc. Demand conditions refer to the
nature of local and external demand for the industry's product or service, where local demand
can play a vital role in encouraging product innovation and improvement. Related and
supporting industries refer to the presence or absence of supplier industries and related
industries that are also internationally competitive. Firm strategy, structure and rivalry refer
to the national conditions governing how companies are created, organized, and managed.



Figure 4.2: Porter's diamond of competitive advantage (Porter, 1990)





















Although the diamond itself is not a dynamic system, Porter suggested that there were
different stages of competitive development during which different elements of the diamond
came into play (Figure 4.3).











24
Figure 4.3: Porter's stages of competitive development (Porter, 1990)











At the early stages, competitive development is driven by factor conditions, and draws on low
cost labour and/or abundant natural resources. The next stage is investment driven, and draws
from factor conditions, demand conditions as well as firm strategy, structure and rivalry (i.e.,
from three of the four diamond elements). In the next stage, competitiveness is innovation
driven, and draws systematically from the entire diamond.

Using Porter's four-stage development process, one can classify a range of national
development strategies as shown in Table 4.1.

Table 4.1: Porter's stages of national competitive development

Key driver
Factor
conditions

Investment


Innovation



Wealth

Source of competitive advantage
Basic factors of production (e.g.,
natural resources, lower skilled
labour)
Capital equipment, transfer of
technology

All four elements of Porter's
"diamond"


Erosion of competitive advantage

Country examples
South Korea, Singapore and
Ireland (before 1980s)

Japan (during 1960s)
South Korea (during 1980s)
Ireland (after 1980s)
Germany, Sweden (post-war)
Japan (since 1970s)
Italy (since early 1970s)
Ireland (post 2000)?
UK (post-war)
USA, Switzerland, Sweden (since 1980s)
Source: Kotler et al, 1997 (adapted)


Porter's main contribution to explaining the nature of competitive advantage lies in the
emphasis he places on the interactions between the four elements of competitiveness and the
detailed study of individual successful nations, regions and industries that illustrate these
interactions at work. In particular, his approach has strong implications for the design and
execution of national industrial policy (Porter, 1990, chapter 12), and provides a useful
checklist of what types of policy intervention are likely to improve the individual elements of
the diamond as well as their interaction. The analytical work of Michael Porter on
competitive advantage has been highly influential in the recent reformulations of Irish
industrial strategies.
14
However, early Irish industrial strategy in the area of attracting high



14
Porter's approach was used to great advantage by the Industrial Policy Review Group in the Republic of
Ireland (Culliton, 1992), and by the Northern Ireland Growth Challenge (NIGC, 1995).


25
technology sectors in many ways anticipated Porter's later formalization of his "diamond"
framework (Bradley, 2001).

After more than a decade of impressive growth, a degree of uncertainty has begun to colour
industrial strategic thinking in Ireland. Porter's competitive framework - the current business
strategy orthodoxy throughout most of the developed and developing world - suggested that a
country like Ireland could implement a strategy in a sequence of separate stages: factor driven;
investment driven; and innovation driven (Figure 4.3 above). The first stage lasted almost 25
years in Ireland, from the late 1950s to the mid 1980s, and was "factor" driven, based on
policies of low rates of corporation tax, low wages, and subsidized capital formation. The
second stage has lasted from the late 1970s to the late 1990s, during which there has been
massive public and private investment in plant, infrastructure and human capital, co-funded
generously through EU regional aid from 1989 onwards. Policy-makers are now seeking to
shift to Porter's third (innovation driven) stage. But this has exposed some of the limitations of
an industrial strategy that came to be based largely on foreign direct investment.

Of particular interest in the context of small economies such as Ireland is the fact that Porter
assigns great significance to indigenous firms and local markets. More ominously, he
asserts that:

"A development strategy based solely on foreign multinationals may doom a nation to
remaining a factor-driven economy" (Porter, 1990, p.679)

and that

"Except when it is largely passive, widespread foreign investment usually indicates that the process
of competitive upgrading in an economy is not entirely healthy because domestic firms in many
industries lack the capabilities to defend their market positions against foreign firms. ? Inbound
foreign investment is never the solution to a nation's competitive problems".
(Porter, 1990, p. 671)

Debate on the wisdom and sustainability of the Irish strategy has raged over this important
issue. In its crudest interpretation, Porter is simply re-stating the implication of Vernon's early
work on the PLC. In other words, if Ireland displays behavior like the less developed region
in Vernon's model of the PLC (see above), it will always remain an underdeveloped country
that competes in low cost production of maturing products. But we have seen that Vernon
modified his framework considerably, and took account of the fact that the world - viewed
narrowly as a productive system - became less rigidly divided into region-specific production
processes and product technologies. But an even greater degree of integration of policy
appears to be needed in a "borderless" world. We now examine one such framework, due to
Michael Best.














26
[4.3] Best's capability triad

What Michael Best offers in his capabilities and innovation perspective - henceforth, the
capability triad - is a new and sophisticated strategic framework for the development of
industrial policy. The grounds for this synthesis were laid in his earlier book on The New
Competition, which was directed more at the limitations of the conventional neoclassical
theory of the firm than at the dominant business taxonomies and frameworks (Best, 1990). In a
recent report written for the Northern Ireland Economic Council (Best, 2000), he has applied
this framework to Northern Ireland, but of course it is equally relevant to other regions and
countries. His latest book, The New Competitive Advantage (Best, 2001), uses it to explain the
revival of the Massachusetts Route 128 technology complex and the rise of the electronics
industry in Malaysia.

Best's capability triad is based on the interaction of three core elements: a business model,
production capabilities and skill formation (Figure 4.4). The business model element of the
triad describes how entrepreneurial firms grow, based on the creation of new firms through
technology diversification, inter-firm networks based on open systems, and regional
specialization based on technological capabilities. The production capabilities element of the
triad integrates ideas from operations management and operations strategy into a logical system
of production system models that drive home the lesson that competitive strategy and
productive systems are bound together. The skill formation element of the triad, in addition to
providing a vital direct input into production, is what serves to enhance the synergistic
interaction of the first two elements: the business model and production capabilities.

Figure 4.4: Best's capability triad (Best, 2001)
















Perhaps the most daunting aspect of the capability triad is that it treats the scope for public
policy as being almost completely and seamlessly blended into the detailed mechanics of
change processes that occur within private firms.
15
In this framework, as well as in Porter's
diamond, public policy and private entrepreneurial actions do not operate in isolation from
each other, but need to become mutually reinforcing. Only in one element of the capability triad -
skill formation - is there some scope for a partially separable and transparent role for public
policy, namely, to ensure that the right mix of education and skills is produced to accommodate



15
The theorizing about firms' behaviour in Best's work draws on the work of Coase (1937), Penrose (1959)
and Williamson (1970) rather than on the orthodox neoclassical theory (see Foss (1999) for a recent survey).


27
the changing demands of the economy as it develops. Even here, the links between public and
private activity are crucial.
16


An obvious question to ask is how the capability triad, if indeed it is a universal process, has
operated to produce phenomenal growth in some regions (Route 128, Malaysia and Ireland),
but less in others (Northern Ireland). On the one hand, how much is due to domestic policy
initiatives, where there may be some degrees of freedom and scope for action? On the other
hand, how much is due to autonomous localized systems that operate within the private sector
(operations systems, entrepreneurial skills, social capital), which are less amenable to direct
policy influence? In the case of Ireland, as it addresses the new challenges being faced by the
computer sector, an initial fear might be that the capability triad (as well as Porter's
"diamond") functions as a "closed" system that explains success or failure, but - rather like
meteorology and the weather- does not permit one to have much influence over the outcome.
However, any such fear is unfounded, and the logic of the capability triad provides both
structure and content to strategy design.

Strategy has been defined as: "the evolution of a central idea through continually changing
circumstances". (Welch, 2001, p. 448). The central idea proposed by Best is that industrial
strategy should be guided by the capability triad. For example, towards the end of his report on
Northern Ireland industrial strategy, Best sets out policy proposals for how such a strategy
might be taken forward, and we illustrate these schematically in Figure 4.5. For the purposes
of exposition, three proposals are portrayed as being directed mainly at improving the business
model aspect of the triad; three at the capability development element; and two at the skill
formation element. Of the remaining two proposals, one concerns a general need to link
improvements in all elements of the triad; and one concerns a very specific need for synergies
between technology management and skill formation.

How are policy makers likely to react to Professor Best's ten policy proposals? Some will buy
into the organizing framework and direct their energies towards the search for what one might
call "triad-compatible" practical policy initiatives. But others may react with frustration that the
proposals do not resemble the usual detailed shopping list of very specific policy
recommendations that often dominate orthodox policy documents. For example, how helpful is
it, they may well ask, to be exhorted to "concentrate on entrepreneurial firms"? In isolation,
such a recommendation is only a pious aspiration. But in the context of the matrix of proposals
focused on the three interacting elements of the capability triad, this recommendation opens the
floodgates for detailed policy work on how it should be implemented in practice.














16
For example, a recent ESRI study (Denny et al, 2000) showed that for different types of training
intervention, those closely linked to the market were most effective in combating unemployment while in
contrast, training of a more general nature did not, on its own, appear to have an enduring beneficial effect.


28
Figure 4.5: Policy proposals linked to the capability triad




Apply principle of
systems integration





Administer the research,





Business
model





Concentrate on
entrepreneurial firms
Diffuse high performance
work organisation
Foster open networks
technology development
and innovation infrastructure
Link visible and
invisible colleges
Skill
formation
Capability triad:
Policy proposals



Capability
development


Develop technology
management capabilities
Partner with firms bringing
inward investment to advance
capabilities
Integrate mission-driven diffusion
agencies with industrial policy goals





Integrate technology
management and skill
formation




Based on Best, 2000, pp.68-76




How many of the existing Irish firms are truly entrepreneurial, or could become so in the
future? Should the Irish development agencies attempt to pick entrepreneurial winners?
Conventional economic advice exhorts us to leave this task to market forces. But Best's
detailed review of policy design and implementation in the Massachusetts Route 128 area and
in Malaysia, provide convincing evidence that there is indeed a crucial strategic organizing
role for government in order to ensure the creation of conditions that favour the growth of a
population of entrepreneurial firms. At the very least, such a role should be used by
governments to avoid implementing policies that work against the rise of entrepreneurial firms,
such as maintaining a system of grants that bails out failing firms or attracts firms into sectors
where the preconditions for open networking do not exist. At best, it should encourage policy-
makers to send clear signals about the characteristics that they wish to foster in a future
desirable industrial structure.

Turning to the second recommendation in Figure 4.5, how should public policy be designed to
"diffuse high performance work organization"? Here the role of government is almost always




29
going to be dominated by the role of the market.
17
As firms move up the production
capabilities spectrum, they tend to be rewarded by higher profits and increased market share.
But this proposal can be made into one element of a public policy filter in order to judge the
advisability of targeting a firm or a class of firms for policy attention. Also, a policy of
"fostering open networks" (as in the third recommendation in Figure 4.5) will address the
barriers that Ireland's small firm (SME) economy faces in moving up the production
capabilities spectrum towards best industrial operations practice.

In order to advance the debate on industrial policy in Ireland, it may be useful to map the
essential elements of any policy analysis and recommendations into Best's capability triad
framework.
18
Many benefits would flow from such a mapping. The completeness and closure
of the strategy would be easier to check. The nature of the required accommodating fiscal,
monetary, social and other policies would become more transparent and provide a logical
framework for dialogue and debate within the Irish Social Partnership. A rich database of
international industrial experience (from Route 128, Malaysia, the so-called Third Italy) would
become easier to access and use as benchmarks to evaluate Ireland's progress. And finally,
since the capability triad speaks the language of practical business but draws its organizing
rigor from economic theory, it will provide a means of synthesizing insights from both
approaches.

The most important policy implication to emerge from Best's capability triad framework is that
any overall programs of change in the area of industrial policy require the close integration of
the change programs in each of the elements of the triad:

"Rapid growth involves coordinated organizational changes in each of three domains: the business
model, production capabilities, and skill formation. ? The three domains are not separable and additive
components of growth, but mutually interdependent sub-systems of a single developmental
process. ? No one of the three elements of the Capability Triad can contribute to growth independently of
mutual adjustment processes involving all three elements" (Best, 2000, p.2).

In a sense, Best's framework requires a type of "critical mass" of change in each element of the triad
before growth can take off. Porter, on the other hand, had suggested that the elements of his
diamond could be picked off one by one, leading to a sequential process of growth, as
illustrated in Figure 4.3 above. Although Best's framework requires a degree of sophistication
and co-ordination for policy makers that is more demanding than Porter's framework, it
appears to be more soundly based on a close integration of insights from economics and
business and does not suffer as much from the "big economy" perspective of much of Porter's
work.

[4.4] Summary on industrial strategy frameworks

One must approach these three policy frameworks with an understanding of their historical
origins and their necessary simplifications. Unlike scientific theories, where a single wrong
prediction can cause rejection and replacement by a new theory that encompasses old and new


17
The progress made in Ireland under Partnership 2000 in private sector workplace innovation suggests that
there is a role for the state, but this is likely to be dominated by the activities of the individual firms themselves.
18
Best's capability triad can also be considered within the wider concept of a learning region. An application
to the Øresund region of southern Sweden and Denmark is described in Maskell and Törnqvist, 1999.


30
observations, these three frameworks simply look at industrial development issues from
different perspectives, and place emphasis on different factors. The PLC stresses the primacy
of the country that provides the source of FDI, and the dependency of the host countries. This
had more universal acceptance in the 1950s and 1960s than it does today, but it continues to
apply to small open economies like Ireland, Portugal, Greece, as well as the newly liberalized
transition economies of Central and Eastern Europe. The Porter diamond explains the
development process in a world that consists of many relatively large and developed
economies, and takes up where the PLC leaves off. But it continues to insist that sustained
development is crucially dependent on the domestic market, and cannot be based simply on
supply chain linkages to the global economy. The capability triad of Best selects a very
different set of factors that it asserts are the primary causes of development, and further
requires simultaneous advances in all three. The logic of each of these three frameworks has
operated in Ireland in overlapping ways, with differing degrees of emphasis at different times.













































31
[5] Conclusions

Luck plays a large part in industrial strategy. The expected external conditions needed to
support success do not always conveniently arrive, and their absence may frustrate otherwise
admirable policy initiatives. Nor is the true significance of the internal elements of a strategy
always fully understood even by its own designers. But luck and chance, however random, can
be handled best within well thought out and coherent frameworks that take full account of the
nature of the external environment (opportunities and threats) as well as realistic views of
domestic capabilities (strengths and weaknesses). Policy frameworks such as those of Vernon,
Porter and Best do not provide all the answers. But they help policy makers in both the public
and private sectors to bring focus and synergy to the disparate policies that make up broad
industrial strategy in a small open economy like Ireland.

At the risk of oversimplification of what are very complex issues, what the recent industrial
performance in Ireland shows is that the intelligent combination of economic policy and
business strategy can generate huge synergies in terms of rapid national growth and
convergence. To achieve these synergies requires a degree of economic policy autonomy that
can be used, for example, to protect workers who lose their jobs in declining sectors and who
require extensive retraining for other occupations. But more importantly, policy autonomy
needs to be directed at addressing weaknesses shown up by frameworks such as Porter's and
Best's.

In the autumn of 2001, hardly a week passes without gloomy news about another electronics
plant downsizing its labour force or closing. In this paper we have probed deeper into some of
the background issues involved. Clearly, there is more going on in the Irish computer sector
today than a simple contraction in demand arising as a result of a transient global recession.
However important the demand-side factors may be, there are additional supply-side and
technological factors that have begun to affect the Irish computer industry adversely, and these
underlying strategic concerns need to be better understood. The high technology sector, in
particular computers and electronic components, is predominantly foreign owned. Hence, the
forces that drive innovation in products and manufacturing processes tend to originate in the
USA rather than in Ireland. It is this feature that presents the most serious threat to the survival
and progress of the sector.

A hint of how the IDA is moving to deal with this incipient maturity problem was contained in
a recent review of industrial promotion strategy (Enterprise 2010) prepared by Forfás:

"The emerging new business model is leading to a new pattern of international investment, with
corporations selecting the best location for each particular activity, rather than
necessarily putting integrated projects in a single location" (Enterprise 2010, page 2).

This type of splitting between firms of activities in the supply chain is well known, and was the
basis for the earlier success of Dell in creating a high profit computer firm in an area that
looked as if it was reaching maturity in the late 1980s. Enterprise 2010 appears to envisage a
wider application of global outsourcing, with Ireland at the high added-value core of
production activities. An obvious problem with this strategy is that while it may be suitable for
electronics or certain types of pharmaceuticals, it may not always be suitable for alternative
types of manufacturing activity, such a bio-technology. Furthermore, Porter's framework
suggests that this approach is fraught with difficulties and would leave Ireland vulnerable to
changes in technology. Best's framework suggests that such an approach will require a very



32
high standard of integration and excellence in all aspects of the economy. Either way, the
suggested new approach of marketing Ireland as a "network" location in a type of post-
industrial age will be a major challenge.

























































33
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