Vayu Finance: Support Specialist
Bringing you latest Remote Jobs - Vayu Finance: Support Specialist
Headquarters: USA
URL: AI Revenue Management Platform for Growth | Vayu
We’re looking for a technically minded Support Specialist with a background in finance or accounting to join our growing team. You’ll help new customers implement and configure their billing workflows, provide ongoing support, and ensure a smooth experience using Vayu.
You’ll work closely with Product, Engineering, and Customer Success to make sure every customer setup is reliable, scalable, and successful.
Key Responsibilities
Location: Remote - EST
Department: Customer Success / Operations
Position: Part-time
Nice to Have
To apply: Remote Support Specialist at Vayu Finance
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Bringing you latest Remote Jobs - Vayu Finance: Support Specialist
Headquarters: USA
URL: AI Revenue Management Platform for Growth | Vayu
About the Role
We’re looking for a technically minded Support Specialist with a background in finance or accounting to join our growing team. You’ll help new customers implement and configure their billing workflows, provide ongoing support, and ensure a smooth experience using Vayu.
You’ll work closely with Product, Engineering, and Customer Success to make sure every customer setup is reliable, scalable, and successful.
Key Responsibilities
Customer Support - Serve as the primary point of contact for customers post-launch for technical or operational issues.
Customer Enablement - Understand customers’ pricing, billing, and revenue models to configure Vayu accordingly.
Troubleshoot and resolve platform-related issues, coordinating with Product and Engineering when needed.
Collaborate with CS to translate business requirements into technical configurations. Validate data migrations, integrations (e.g., CRM, ERP, payment gateways), and ensure accuracy before launch.
Location: Remote - EST
Department: Customer Success / Operations
Position: Part-time
Requirements
+2 years of experience in a technical support, implementation, or customer success role in a SaaS or fintech company.
Strong understanding of billing, subscriptions, or revenue management workflows.
Excellent troubleshooting, problem-solving, and communication skills.
Detail-oriented, organized, and comfortable in a fast-paced startup environment.
Nice to Have
Familiarity with accounting or revenue recognition principles (ASC 606).
To apply: Remote Support Specialist at Vayu Finance
Continue reading...
Will you be applying?
Why are you the right fit for this role - Vayu Finance: Support Specialist ?
Why should we hire you?