Remote Jobs - LeisureMod Furniture: Customer Service Representative

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LeisureMod Furniture: Customer Service Representative

Bringing you latest Remote Jobs - LeisureMod Furniture: Customer Service Representative

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Headquarters: 158 Mill St, Rahway New Jersey, 07065
URL: Wholesale Furniture Supplier - Manufacturer in Nj and USA

Position Overview:


As a Live Chat Customer Service Representative, you will be the first point of contact for customers browsing our online store. You’ll provide real-time support through our website’s chat platform—answering questions, assisting with orders, resolving issues, and delivering an exceptional customer experience that reflects the LeisureMod brand.

This role is 100% remote and ideal for someone who communicates clearly, types quickly, and enjoys a fast-paced digital environment.


Key Responsibilities:


  • Respond promptly to customer inquiries via live chat in a professional and friendly manner


  • Assist customers with product information, order placement, shipping updates, and return/exchange support


  • Troubleshoot customer concerns and escalate issues when necessary


  • Maintain accurate and organized chat records within our CRM system


  • Meet quality and response-time targets


  • Provide feedback on recurring customer issues to help improve processes

Requirements:


  • Previous experience in customer service, preferably in a live chat or e-commerce environment


  • Strong written communication skills and excellent grammar


  • Fast and accurate typing (30+ WPM preferred)


  • Ability to multitask across multiple chat windows


  • Reliable internet connection and quiet workspace


  • Empathy, patience, and a customer-first mindset


  • Ability to work scheduled shifts, including occasional weekends or holidays

How to Apply:


Please send your résumé to:

Email: [email protected]

To apply:
Remote Customer Service Representative at LeisureMod Furniture

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