Description
This is a presentation about case analysis of Quinte MRI case.
Information Flow
Process Diagram
Stretcher / Wheel Chair Receptionist
MRI Technologist
Process Flow
5%
Explain about MRI Process
Patient check with receptionist Customer
Patient wait for MRI Tech
Physically Handicap
95%
Check fitness for MRI
85%
Apparel with metal
75%
Magnet Room
Paper Work verification
25% (Exit) 15%
Need to change clothes
MRI Scan starts Patient escorted back to front desk
75%
Machine Setup
(Exit)
Clothes check
Technologist prints scan
25%
Handing Printouts to radiologists
Feeds data during scan
Clothes Changed
• Poor communication between patient and the scheduling department • Patients are not being screened properly before coming to the MRI scan • Sinclair’s training on different MRI machine. • Poor Process Design • Overloading of MR Technologist
Information Flow
MRI Technologist
Process Flow
Stretcher / Wheel Chair Receptionist
5%
Explain about MRI Process
Patient check with receptionist Customer
Patient wait for MRI Tech
Physically Handicap
95%
Check fitness for MRI
85%
Apparel with metal
75%
Magnet Room
Paper Work verification
25% (Exit) 15%
Need to change clothes
MRI Scan starts Patient escorted back to front desk
75%
Machine Setup
(Exit)
Clothes check
Technologist prints scan
25%
Handing Printouts to radiologists
Feeds data during scan
Clothes Changed
Processes
Escort the patient to the Magnet Room Changing Room Verify Paperwork Positioning of Coil MRI Scan Data Entry Printing MRI Scans Escort the Patient back to Front Desk Changing Room
Time Consumed (Minutes) 5 4 1 4 16.5 1 6 2
4
MR Technologist
MR Assistant
MR Technologist brief Positioning the coil Tunnel ( for 30 min schedule ) Printing Total
1 min 4 minutes 16.5 minutes 6 minutes 27.5
MR Technologist
Initial Health check up Changing clothes
5 minutes 8 minutes 2 minutes 15 minutes
MR Assistant
Escorting back Total
Arrival
Departure
Patient 1 Patient 2 Patient 3 Patient 4 Patient 5 Patient 6 Patient 7
7:45 7:45
8:30 9:00
8:15
8:45
9:30
10:00
9:15
9:45 10:15
10:30
11:00 11:30 Patient 8 Patient 9 Patient 10 Patient 11 Patient 12 Patient 13 Patient 14
Arrival Departure
10:45
11:15 1:15 1:45 2:15 2:45 3:15 3:45
12:00
1:30 2:00 2:30 3:00 3:30 4:00 4:30
Patient 15
Throughput time for Customers Final
Capacity utilization of machine initial Capacity utilization of machine After Idle Time for Machine initial (minutes) Idle Time for Machine Final (minutes) Decrease in idle time in %
75 minutes
50% or less 100% 38.5 8.5 77.92207792
Patient 1 Process of Patient 2 has started in parallel
Process for Patient 2 3 has Patient started and Patient 1 is in the Magnet Room
Patient 3
Moving 45.34% Customer 47.37% 7.28% Waiting Operation Customer 9.35% 52.67% 37.98%
Moving Waiting
Operation
0.00% 20.00%40.00%60.00%80.00% 100.00%
0.00%
50.00%
100.00%
• Increased Revenue
• Greater Utilization
• No Overtime
• Customer Satisfaction
doc_950643606.pptx
This is a presentation about case analysis of Quinte MRI case.
Information Flow
Process Diagram
Stretcher / Wheel Chair Receptionist
MRI Technologist
Process Flow
5%
Explain about MRI Process
Patient check with receptionist Customer
Patient wait for MRI Tech
Physically Handicap
95%
Check fitness for MRI
85%
Apparel with metal
75%
Magnet Room
Paper Work verification
25% (Exit) 15%
Need to change clothes
MRI Scan starts Patient escorted back to front desk
75%
Machine Setup
(Exit)
Clothes check
Technologist prints scan
25%
Handing Printouts to radiologists
Feeds data during scan
Clothes Changed
• Poor communication between patient and the scheduling department • Patients are not being screened properly before coming to the MRI scan • Sinclair’s training on different MRI machine. • Poor Process Design • Overloading of MR Technologist
Information Flow
MRI Technologist
Process Flow
Stretcher / Wheel Chair Receptionist
5%
Explain about MRI Process
Patient check with receptionist Customer
Patient wait for MRI Tech
Physically Handicap
95%
Check fitness for MRI
85%
Apparel with metal
75%
Magnet Room
Paper Work verification
25% (Exit) 15%
Need to change clothes
MRI Scan starts Patient escorted back to front desk
75%
Machine Setup
(Exit)
Clothes check
Technologist prints scan
25%
Handing Printouts to radiologists
Feeds data during scan
Clothes Changed
Processes
Escort the patient to the Magnet Room Changing Room Verify Paperwork Positioning of Coil MRI Scan Data Entry Printing MRI Scans Escort the Patient back to Front Desk Changing Room
Time Consumed (Minutes) 5 4 1 4 16.5 1 6 2
4
MR Technologist
MR Assistant
MR Technologist brief Positioning the coil Tunnel ( for 30 min schedule ) Printing Total
1 min 4 minutes 16.5 minutes 6 minutes 27.5
MR Technologist
Initial Health check up Changing clothes
5 minutes 8 minutes 2 minutes 15 minutes
MR Assistant
Escorting back Total
Arrival
Departure
Patient 1 Patient 2 Patient 3 Patient 4 Patient 5 Patient 6 Patient 7
7:45 7:45
8:30 9:00
8:15
8:45
9:30
10:00
9:15
9:45 10:15
10:30
11:00 11:30 Patient 8 Patient 9 Patient 10 Patient 11 Patient 12 Patient 13 Patient 14
Arrival Departure
10:45
11:15 1:15 1:45 2:15 2:45 3:15 3:45
12:00
1:30 2:00 2:30 3:00 3:30 4:00 4:30
Patient 15
Throughput time for Customers Final
Capacity utilization of machine initial Capacity utilization of machine After Idle Time for Machine initial (minutes) Idle Time for Machine Final (minutes) Decrease in idle time in %
75 minutes
50% or less 100% 38.5 8.5 77.92207792
Patient 1 Process of Patient 2 has started in parallel
Process for Patient 2 3 has Patient started and Patient 1 is in the Magnet Room
Patient 3
Moving 45.34% Customer 47.37% 7.28% Waiting Operation Customer 9.35% 52.67% 37.98%
Moving Waiting
Operation
0.00% 20.00%40.00%60.00%80.00% 100.00%
0.00%
50.00%
100.00%
• Increased Revenue
• Greater Utilization
• No Overtime
• Customer Satisfaction
doc_950643606.pptx