Questionnaire

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Questionnaire
1. Name of the company: 2. Address :

3. Number of connection: 4. Which type of operators you are? o Multiple operators o Single operator 5. How much you spend for telecom cost per month? 6. How many years you are using this number? 7. Which type of connection you are using? o Voice o Data card 8. If voice, why did you choose the voice? ...................................................................................................... 9. If data card, why did you choose? ...................................................................................................... 10. Are you satisfied with this particular in your current operator? Particular Brand Network Customer service Tariff Value Added Service Handset Accessibility Number GPRS/ Net access Others Yes No

11. If someone gives a better offer, will you switch over it? o Yes o No 12. If yes, what are the factors to switch over? o o o o Combo offer Cost Brand Accessibility

13. If No, why you won’t accept the offer? 1. Priority of your number. 2. Other



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