QUESTIONNAIRE
:: Questionnaire ::
Dear Consumerr,
Thank you for choosing our product - G4 order station/kiosk. Please spare a few
moments of your time to complete our questionnaire and provide us the opportunity to
improve the standard of our products.
1. How frequently do you visit the lab/studio for overall service?
Weekly Monthly Occasionally First Time, then go to Q.no.03
2. How frequently do you use the product for the printing the photos?
Rarely Frequently Occasionally
3. On which occasion you use the product?
Birthday Event Festivals Wedding Ceremony
Other, please specify…..................
4. Which external device is use in the product to print?
Bluetooth USB Drive CD/DVD Memory Card/Stick
Other, please specify ……………
5. Is the above product user-friendly?
Yes No, please specify………………….……
6. Rate your experience with each of the following tasks:
Difficult Neutral Easy Not use
Editing pictures
Transferring pictures to product.
Making calendar
Making a card
Adding text to a photo
7. Which value added feature you like apart from the normal feature?
Calendar Card Frame Others, please specify…………………...
8. Do you want any additional feature?
Yes, please specify…………………………………….. No
9. Do you think this machine should have Internet connectivity?
Yes, please specify...………………….. No, please specify...…………………….
10. Do you think this machine should have Language option?
Yes, please specify...………………….. No
11. How do you find the product please rate the following:
Excellent Good Satisfactory Poor Depend on
Device
Not use
Features
Editing option
Speed of product
Quality of print
Overall performance
12. Is the pricing relative to your expectation?
Yes No, please specify……………………………………..
13. Did lab/studio recommend you to use this product?
Yes No, please specify……………………………………..
14. Is this product easily accessible to you your location?
Yes No, please specify……………………………………..
15. How likely are you to recommend the product to other people?
(Rate on scale of 1 = low to 4 = highly)
1 2 3 4
16. What benefit from the product you get?
……………………………………………………………..
17. Did you encounter any difficulties/problem? If so, what are they?
……………………………………………………………………………………………
18. If you could change something about the product, what would it be?
……………………………………………………………………………………………
19. Would you use this kiosk again?
Yes No, please specify...…………………………………..
20. Are you happy with the product? Please share your view.
Suggestion: Recommendation:
Demographic Details:
Name: …………………………………… Gender: Male Female
Occupation: Service Self-employed Business Other, please specify…….
In Which Age group do you belong?
Up to 18 yrs between 19 and 26 between 27 and 35 over 35
:: Questionnaire ::
Dear Consumerr,
Thank you for choosing our product - G4 order station/kiosk. Please spare a few
moments of your time to complete our questionnaire and provide us the opportunity to
improve the standard of our products.
1. How frequently do you visit the lab/studio for overall service?
Weekly Monthly Occasionally First Time, then go to Q.no.03
2. How frequently do you use the product for the printing the photos?
Rarely Frequently Occasionally
3. On which occasion you use the product?
Birthday Event Festivals Wedding Ceremony
Other, please specify…..................
4. Which external device is use in the product to print?
Bluetooth USB Drive CD/DVD Memory Card/Stick
Other, please specify ……………
5. Is the above product user-friendly?
Yes No, please specify………………….……
6. Rate your experience with each of the following tasks:
Difficult Neutral Easy Not use
Editing pictures
Transferring pictures to product.
Making calendar
Making a card
Adding text to a photo
7. Which value added feature you like apart from the normal feature?
Calendar Card Frame Others, please specify…………………...
8. Do you want any additional feature?
Yes, please specify…………………………………….. No
9. Do you think this machine should have Internet connectivity?
Yes, please specify...………………….. No, please specify...…………………….
10. Do you think this machine should have Language option?
Yes, please specify...………………….. No
11. How do you find the product please rate the following:
Excellent Good Satisfactory Poor Depend on
Device
Not use
Features
Editing option
Speed of product
Quality of print
Overall performance
12. Is the pricing relative to your expectation?
Yes No, please specify……………………………………..
13. Did lab/studio recommend you to use this product?
Yes No, please specify……………………………………..
14. Is this product easily accessible to you your location?
Yes No, please specify……………………………………..
15. How likely are you to recommend the product to other people?
(Rate on scale of 1 = low to 4 = highly)
1 2 3 4
16. What benefit from the product you get?
……………………………………………………………..
17. Did you encounter any difficulties/problem? If so, what are they?
……………………………………………………………………………………………
18. If you could change something about the product, what would it be?
……………………………………………………………………………………………
19. Would you use this kiosk again?
Yes No, please specify...…………………………………..
20. Are you happy with the product? Please share your view.
Suggestion: Recommendation:
Demographic Details:
Name: …………………………………… Gender: Male Female
Occupation: Service Self-employed Business Other, please specify…….
In Which Age group do you belong?
Up to 18 yrs between 19 and 26 between 27 and 35 over 35