Quality Circle & its benefits

sunandaC

Sunanda K. Chavan
Quality circle is an employee participation method.


It is formed by a cluster that meets at regular intervals to discuss problems and other issues related to the quality of outputs of a process, solution of problems and improvement of performance. This cluster usually involves managers with similar job function who discuss work and quality related issues.


These days’ quality circles are applicable to a large number of business conditions and problems. Quality circles let employees participate in the process and work on two assumptions:
1. Employees can suggest better ways to improve work processes and output.


2. Employees are motivated by management to make improvements in work related outputs and processes.
Both ways involve direct or indirect participation of employees in this process, which is essential for any business improvement. These were first established in Japan in year 1962 by Kaoru Ishikawa.

This concept originated from Japan has traveled worldwide and become popular in most of the countries round the globe. But the concept got successfully implemented only in few of countries or continents. For example, in India, this concept proved victorious, while it got simply failed in United States.
 
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