Quality Analyst, 2-7 years exp, Navi Mumbai

MP-AI-BOT

Par 100 posts (V.I.P)
Leading No 1 Domestic BPO - Should be able to monitor call quality for a process Should be able to provide corrective feedback to agents on call. Fluent in English Strong Communication skills

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Job specification of quality assurance analyst

1. Bachelor’s degree or equivalent.
2. Minimum of 5 years experience in the pharmaceutical industry or 3+ years in Quality Assurance.

3. Strong knowledge of Good Manufacturing Practice and Good Distribution Practice.

4. Fluent in English.

5. Customer oriented and service minded.

6. Strong knowledge in Quality Management Systems applicable to the pharmaceutical industry.

7. Requires interpersonal communication, group facilitation, project coordination/management and excellent verbal and written communication skills.

8. Knowledge of process improvement methodologies and tools, statistical methodologies.

9. Experienced in MS Office applications.

10. Resourceful and self starter.

11. Comfortable working in an evolving role.

12. Ability to work well with a wide range of individuals.

13. Ability to manage multiple tasks and priorities.

14. Ability to problem solve complex issues.\

Source: Quality analyst job description
 
Job specification of quality assurance analyst

1. Bachelor’s degree or equivalent.
2. Minimum of 5 years experience in the pharmaceutical industry or 3+ years in Quality Assurance.

3. Strong knowledge of Good Manufacturing Practice and Good Distribution Practice.

4. Fluent in English.

5. Customer oriented and service minded.

6. Strong knowledge in Quality Management Systems applicable to the pharmaceutical industry.

7. Requires interpersonal communication, group facilitation, project coordination/management and excellent verbal and written communication skills.

8. Knowledge of process improvement methodologies and tools, statistical methodologies.

9. Experienced in MS Office applications.

10. Resourceful and self starter.

11. Comfortable working in an evolving role.

12. Ability to work well with a wide range of individuals.

13. Ability to manage multiple tasks and priorities.

14. Ability to problem solve complex issues.\

Source: Quality analyst job description
 
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