Description
Operating in the fast paced retail environment, your retail business demands a software solution to process your sales efficiently. The SAP Business One Retail Management solution offers retailers in any environment the opportunity to maximise efficiency and speed at checkout.
PLANNING &
MERCHANDISING
integrated retail solution
contents
i n t e g r a t e d r e t a i l s o l u t i o n
CRM
Get the tools to turn prospects into customers, grow customer proftability
and sales, and increase customer satisfaction
AFTER SALES SERVICE
Services, repairs and alterations seamlessly embedded in the POS to
simplify the process of providing optimal after sales service
PLANNING & MERCHANDISING
An essential component of any retail operation is the planning function.
Use the right toolset to eliminate the use of spreadsheets and gut-feel,
to accurately forecast requirements, and then automatically convert the
requirements into purchase orders
ANALYTICS
Reports provide detailed information on all transactions, with a focus on
fnance, sales, stock and proftability
STORE MANAGEMENT
Head ofce / In-Store management from SAP Business One Retail ofers
complete back ofce functionality to both Head Ofce and stores
LOYALTY GIFT CARDS
SAP Business One Retail ofers retailers a points & rewards application
designed to signifcantly improve customer retention by continuously
bringing them back and improving customer satisfaction levels
POINT OF SALE
Sales, payments, returns, cash management, reporting, and more
ONLINE SHOPPING
The Webstore is the next logical step for any retailer wanting to remain
competitive. It provides retailers with the ability to have a 24/7 sales
operation without incurring the overheads of having staf available in a
brick and mortar location
ERP SOLUTION
Point of Sale seamlessly integrates with SAP Business One ERP to provide
all the functionality a progressive retailer needs to optimize their
operation
MULTI-STORE & FRANCHISES
Because all store data is in one central database you can access reports
and manage store inventory across your multiple locations, to give
greater centralised control of your stores and allow you to make better
strategic decisions
AND RETAIL MANAGEMENT SOLUTION
In the dynamic and very competitive world of retail and wholesale, small to mid-sized companies (SMEs) face unique challenges. No matter the size of your business, a
successful company requires vision, execution, and a powerful scalable business platform.
To succeed in an increasingly competitive marketplace, retailers must fnd innovative ways to compete, ways that are not solely based on price. To efectively
stay in business and maximise proftability, retailers must accurately manage variables, reduce operational costs, maximise efciency, ensure top class customer
service, and collaborate with suppliers.
Many retailers face a daily struggle to be competitive due to operational inefciencies, which, for a large part, can be easily rectifed. They lack proper technological
solutions and fnd themselves struggling with legacy systems that are incompatible, non-integrated, or in extreme cases, depending on spread sheets to
analyse critical operational data. All of these are extremely inefcient and time consuming. Most retailers need an end-to-end integrated business management
solution that can provide them with the real-time insight they need to make accurate and informed business decisions. SAP Business One Retail is an end-to-end
retail solution that covers everything from point-of-sale (POS), store management and planning to customer relationship management, online shopping, and
completely integrated ERP.
The SAP Business One Retail solution is designed to meet the specifc needs of small and mid-size retailers and the set-up can range from a single store to a
multi-branch or franchised environment. SAP Business One Retail gives management the power at head ofce to have complete control over data, access and
operations at stores. It extends fexibility at the head ofce to set up and confgure the system from a single location to simplify management. SAP Business One
Retail provides retailers with a customisable, fexible, scalable and integrated solution that helps overcome inefciencies, assists in business process optimisation
and provides enhanced, timely management information.
POINT OF SALE (POS)
i n t e g r a t e d r e t a i l s o l u t i o n
WHY CHOOSE THE SAP BUSINESS ONE RETAIL MANAGEMENT SOLUTION?
An end to end business intergration tool that provides you with real time insight into the
entire business to allow for better, more informed decision-making. Complete on-line and
of-line trading functionality, which means that your system keeps on working without
interruption. Stay connected with a comprehensive retail solution that uses SAP for head
ofce operations and Serious About Retail to manage stores and POS operations.
Inventory control and replenishment with stock visibility across the retails chain. Retain
customers and manage customer communication with comprehensive CRM and loyalty
programmes to keep customers coming back to your stores. A touch screen interface gives
you a customizable and professional look. Fast, easy and accurate transaction processing
enhancing the customer’s shopping experience while requiring minimum staf training.
WHY CHOOSE SAP
i n t e g r a t e d r e t a i l s o l u t i o n
45% Rent/M ortgage
20% Bills
20% Technology
15% Groceries
2012
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2000 2010 2010 2000
Aenean alique t, a rcu ac elei fend blandi t, a nte urna tincidu nt
metus, et mollis ma gna mi id nibh. Donec egest as dui a e rat
pharetra pha retra ult rices nisi volutp at.
2011
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr
2012
Lorem ipsum dolor sit ame t.
Lorem ipsum dolor sit ame t.
Lorem ipsum dolor sit ame t.
Lorem ipsum dolor sit ame t.
Plane: 70%
Bus: 50%
Car: 85%
Train: 80%
Heavy Vehicle: 10%
Marine Vessel: 15%
Operating in the fast paced retail environment, your retail business demands a
software solution to process your sales efciently. The SAP Business One Retail
Management solution ofers retailers in any environment the opportunity to
maximise efciency and speed at checkout.
The comprehensive, fully integrated solution has built in fexibility to ofer
single- or multi-site and single- or multi-terminal capability. The power of
rapid processing and ease-of-use, allows your business to focus on customer
needs. Peace-of-mind benefts are the outcome of a functional system that
does not place extra overhead or burden on your business, but rather gives
you the opportunity to focus on proftability.
The SAP Business One Retail Management solution brings the retail aspects
of your operation together and provides you with a 360 degree view of your
business. Real-time integration and reporting allows business managers
to make quick and informed decisions, as all critical business information
is instantly accessible. Standard reports are available and accessible and
can be previewed on screen, printed or exported to Excel, Word and other
applications. Whether your business operates cash, credit or a combination
of systems, the availability of information will reveal trends and give you the
competive advantage.
POINT OF SALE (POS)
i n t e g r a t e d r e t a i l s o l u t i o n
SALES, PAYMENTS, RETURNS, CASH MANAGEMENT AND REPORTING
The touch screen capability, as well as more traditional keyboard and mouse, together with
bar-code scanning functionality provide for an efcient, streamlined customer experience.
Tellers are not restricted to a specifc till point as the system recognises them wherever they
connect.
Account or cash sales are accepted. Extensive transaction types are catered for Stock/
non-stocked inventory, miscellaneous/service charges, freight/labour charges. Various
payment options and payment integration into SAP Business One fnancials such as cash,
credit/debit card, EFT, vouchers and gift cards, cheques, foreign currency and custom
tenders.
Controlled credit notes against existing invoices or till slips are allowed.
The cash management function is tightly controlled with pre-defned daily cash-up
routines that increase petty cash management, control and visibility, with operator cash-up
and foat balancing. SAP Business One Retail allows you to generate reports to show sales
breakdowns, identify slow-moving items, and check sales for any day – by store, item, item
group, customer, customer group or sales person.
i n t e g r a t e d r e t a i l s o l u t i o n
In-Store transactions are replicated to the Head
Ofce, allowing employees to have a 360 degree view
of the business and to provide managers with the
information they need to decrease decision making
times.
A single management application is used for Head
Ofce as well as stores. Additional retail specifc
master data can be managed from any terminal by an
appropriately authorised user.
Day to day store operation tasks, such as POS and
cash management, stock replenishment and counts,
label printing and customer management are all
performed from this application.
STORE MANAGEMENT
Head ofce / In-Store management from SAP Business
One Retail ofers complete back ofce functionality
to both Head Ofce and stores. It provides the
respective managers with complete control over
activities within each of the stores.
AFTER SALES SERVICE
Additionally, appointments can be scheduled against
service resources to avoid delays and manage
customer expectations.
The entire process is managed on a single document,
with parts as well as labour, simplifying billing and
enhancing the customer’s service experience.
Services, repairs and alterations are seamlessly
embedded in the POS to simplify the process of
providing optimal after sales service.
Reports provide detailed information on all
transactions, with a focus on fnance, sales, stock
and proftability. Flexible ‘Cubes’ give the ability to
thoroughly interrogate and dissect data, reveal trends
and generate statistics.
Dashboards provide snapshots of key performance
metrics – on your computer or your mobile device.
ANALYTICS
Efective retail management is a data driven
process, and up-to-the minute access to complete,
and accurate data is the basis of efective decision
making. SAP Business One Retail makes the relevant
information available at the stores and the back-ofce.
i n t e g r a t e d r e t a i l s o l u t i o n
MULTI-BRANCH AND FRANCHISE
Most retailers say that running a single store is
challenging but manageable. With more experience
and earnings, retailers often decide to spread their
wings and open new stores. However, as they expand,
they often complain that their systems are unable
to cope with the increased transactions, staf, and
management required.
CUSTOMER RELATIONSHIP
MANAGEMENT (CRM)
SAP Business One Customer Relationship
Management (CRM) helps your business optimize and
streamline the entire sales process – from tracking
leads to managing sales orders and customer data, to
administering after-sales support.
With the sales and opportunity management tools
you can create quotes, enter orders, access real-time
information on all your warehouses, and process
deliveries or purchases. You can record new sales
opportunities with relevant information such as
lead source, potential competition, deal size, and
sales stage. You can synchronize your tasks, contacts,
and opportunities between SAP Business One and
Microsoft Outlook while gaining instant access to
snapshots of customer data from your e-mail.
Acquiring new customers is important for any
business, but maintaining customer relationships is
just as crucial. The SAP Business One Retail solution
provides retailers with the tools to turn prospects into
customers, grow customer proftability and sales, and
increase customer satisfaction.
Many retailers try to apply the same formula that
worked in the 1 or 2 stores. Interconnecting stores
via multiple systems that do not interact with each
other can prove expensive, especially considering
the investment required for communication and IT
infrastructure, as well as license and support fees.
How can a retailer expand efciently? By choosing
a retail management system with multi-store POS
capability, such as the SAP Business One Retail
Management solution - a cost-efective, fully
integrated POS solution.
With SAP Business One Retail, all data is centralized -
for ease of access from anywhere, anytime. Because
all store data is in one central database you can access
reports and manage store inventory across your
multiple locations, to give greater centralised control
of your stores and allow you to make better strategic
decisions.
i n t e g r a t e d r e t a i l s o l u t i o n
Customers can enjoy an enhanced shopping
experience with multimedia content and detailed
product information from any location. Multiple
shipping and payment options provide choice and
fexibility.
The Webstore is fully integrated with the back-ofce
ensuring seamless synchronisation with the physical
retail operation, while simplifying web catalogue
maintenance.
The Webstore can also be implemented as a
stand-alone store for customers who exclusively
need a web based presence, be it for the purpose of
retail sales transactions or purely to provide a point
of presence and product display area. The Webstore
features a full blown content management system
enabling customers to build their entire website
around it.
ONLINE SHOPPING ( E-COMMERCE )
The Webstore is the next logical step for any
retailer wanting to remain competitive in today’s
marketplace. It provides retailers with the ability to
have a 24/7 sales operation without incurring the
overheads of having staf available in a brick and
mortar location.
SAP Business One retail reduces risk of wrong item
mix, stock-outs, over-stocks and excess or obsolete
inventory.
The result: optimized stock investment, purchasing
efciencies, increased customer satisfaction and
overall productivity gains.
PLANNING
An essential component of any retail operation is the
planning function. Using the right toolset eliminates
the use of spreadsheets and gut-feel, and provides
the ability to quickly, easily and accurately forecast
requirements, and then automatically convert the
requirements into purchase orders.
i n t e g r a t e d r e t a i l s o l u t i o n
i n t e g r a t e d r e t a i l s o l u t i o n
Its the solution of choice for SAP Business One users
requiring a fast, stable, easy-to-use, feature rich
Point-of-Sale solution targeted at a wide range of
industries. These industries range from Fast Moving
Consumer Goods (FMCG) to Factory Shops and
Hospitality.
INTEGRATED ERP SOLUTION
Point of Sale seamlessly integrates with SAP Business
One to provide all the functionality a progressive
retailer needs to optimize their operation.
LOYALTY REWARDS
PROGRAMMES
SAP Business One Retail ofers retailers a points &
rewards application designed to signifcantly improve
customer retention by continuously bringing them
back and improving customer satisfaction levels.
Flexible Loyalty Plans with multiple earning and
redemption features make the SAP Business One
Retail loyalty rewards an important solution for
retailers who want to reward returning customers.
• Setup and manage multiple loyalty schemes
which assign points on customer purchases
• Redeem loyalty points against new customer
purchases
• Loyalty points can be redeemed across the
network of stores
integrated retail solutions
Retail Management Quick Facts
i n t e g r a t e d r e t a i l s o l u t i o n
THE BENEFITS OF SAP
BUSINESS ONE RETAIL
• Complete on-line and of-line trading functionality, which means that your systems keeps on working without interruption
• Stay connected with an end-to-end retail solution which uses SAP for head ofce operations and retail management to manage stores and POS operations
• Inventory control and replenishment with stock visibility across the retail chain
• Retain customers and manage customer communication with comprehensive CRM and loyalty programmes to keep customers in your stores
• Touch screen interface gives you a customizable and professional interface
• Easy to deploy and maintain with experienced consultants and comprehensive support
INTEGRATION
Master data integration
between Point of Sale and
SAP Business One ERP
SAP BUSINESS ONE
RETAIL FEATURES
• Comprehensive on-line/of-line capabilities
• Full touch screen, barcode scanning, printing and cash drawer integration
• Transaction processing with keyboard and mouse interface and the option of touch screen technology to process payments
• Cash or account based sales
• Split payments (cash, cheque, vouchers, accounts and bank cards)
• Create, compare and confrm quotations from POS
Country Sales Person Warehouse Special Price
Customer Group Currency Bill of Materials Discount Group
Shipping Type Price Lists Price Matrix Exchange Rate
Manufacturer Vendor
FINANCIAL
INTEGRATION
FUNCTIONAL
INTEGRATION
SECURITY
MANAGEMENT
[email protected] | www.bluekey.co.za
FREECALL 080 – BLUEKEY
JOHANNESBURG | CAPE TOWN | DURBAN | NAIROBI | DAR ES SALAAM
doc_463278762.pdf
Operating in the fast paced retail environment, your retail business demands a software solution to process your sales efficiently. The SAP Business One Retail Management solution offers retailers in any environment the opportunity to maximise efficiency and speed at checkout.
PLANNING &
MERCHANDISING
integrated retail solution
contents
i n t e g r a t e d r e t a i l s o l u t i o n
CRM
Get the tools to turn prospects into customers, grow customer proftability
and sales, and increase customer satisfaction
AFTER SALES SERVICE
Services, repairs and alterations seamlessly embedded in the POS to
simplify the process of providing optimal after sales service
PLANNING & MERCHANDISING
An essential component of any retail operation is the planning function.
Use the right toolset to eliminate the use of spreadsheets and gut-feel,
to accurately forecast requirements, and then automatically convert the
requirements into purchase orders
ANALYTICS
Reports provide detailed information on all transactions, with a focus on
fnance, sales, stock and proftability
STORE MANAGEMENT
Head ofce / In-Store management from SAP Business One Retail ofers
complete back ofce functionality to both Head Ofce and stores
LOYALTY GIFT CARDS
SAP Business One Retail ofers retailers a points & rewards application
designed to signifcantly improve customer retention by continuously
bringing them back and improving customer satisfaction levels
POINT OF SALE
Sales, payments, returns, cash management, reporting, and more
ONLINE SHOPPING
The Webstore is the next logical step for any retailer wanting to remain
competitive. It provides retailers with the ability to have a 24/7 sales
operation without incurring the overheads of having staf available in a
brick and mortar location
ERP SOLUTION
Point of Sale seamlessly integrates with SAP Business One ERP to provide
all the functionality a progressive retailer needs to optimize their
operation
MULTI-STORE & FRANCHISES
Because all store data is in one central database you can access reports
and manage store inventory across your multiple locations, to give
greater centralised control of your stores and allow you to make better
strategic decisions
AND RETAIL MANAGEMENT SOLUTION
In the dynamic and very competitive world of retail and wholesale, small to mid-sized companies (SMEs) face unique challenges. No matter the size of your business, a
successful company requires vision, execution, and a powerful scalable business platform.
To succeed in an increasingly competitive marketplace, retailers must fnd innovative ways to compete, ways that are not solely based on price. To efectively
stay in business and maximise proftability, retailers must accurately manage variables, reduce operational costs, maximise efciency, ensure top class customer
service, and collaborate with suppliers.
Many retailers face a daily struggle to be competitive due to operational inefciencies, which, for a large part, can be easily rectifed. They lack proper technological
solutions and fnd themselves struggling with legacy systems that are incompatible, non-integrated, or in extreme cases, depending on spread sheets to
analyse critical operational data. All of these are extremely inefcient and time consuming. Most retailers need an end-to-end integrated business management
solution that can provide them with the real-time insight they need to make accurate and informed business decisions. SAP Business One Retail is an end-to-end
retail solution that covers everything from point-of-sale (POS), store management and planning to customer relationship management, online shopping, and
completely integrated ERP.
The SAP Business One Retail solution is designed to meet the specifc needs of small and mid-size retailers and the set-up can range from a single store to a
multi-branch or franchised environment. SAP Business One Retail gives management the power at head ofce to have complete control over data, access and
operations at stores. It extends fexibility at the head ofce to set up and confgure the system from a single location to simplify management. SAP Business One
Retail provides retailers with a customisable, fexible, scalable and integrated solution that helps overcome inefciencies, assists in business process optimisation
and provides enhanced, timely management information.
POINT OF SALE (POS)
i n t e g r a t e d r e t a i l s o l u t i o n
WHY CHOOSE THE SAP BUSINESS ONE RETAIL MANAGEMENT SOLUTION?
An end to end business intergration tool that provides you with real time insight into the
entire business to allow for better, more informed decision-making. Complete on-line and
of-line trading functionality, which means that your system keeps on working without
interruption. Stay connected with a comprehensive retail solution that uses SAP for head
ofce operations and Serious About Retail to manage stores and POS operations.
Inventory control and replenishment with stock visibility across the retails chain. Retain
customers and manage customer communication with comprehensive CRM and loyalty
programmes to keep customers coming back to your stores. A touch screen interface gives
you a customizable and professional look. Fast, easy and accurate transaction processing
enhancing the customer’s shopping experience while requiring minimum staf training.
WHY CHOOSE SAP
i n t e g r a t e d r e t a i l s o l u t i o n
45% Rent/M ortgage
20% Bills
20% Technology
15% Groceries
2012
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2000 2010 2010 2000
Aenean alique t, a rcu ac elei fend blandi t, a nte urna tincidu nt
metus, et mollis ma gna mi id nibh. Donec egest as dui a e rat
pharetra pha retra ult rices nisi volutp at.
2011
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr
2012
Lorem ipsum dolor sit ame t.
Lorem ipsum dolor sit ame t.
Lorem ipsum dolor sit ame t.
Lorem ipsum dolor sit ame t.
Plane: 70%
Bus: 50%
Car: 85%
Train: 80%
Heavy Vehicle: 10%
Marine Vessel: 15%
Operating in the fast paced retail environment, your retail business demands a
software solution to process your sales efciently. The SAP Business One Retail
Management solution ofers retailers in any environment the opportunity to
maximise efciency and speed at checkout.
The comprehensive, fully integrated solution has built in fexibility to ofer
single- or multi-site and single- or multi-terminal capability. The power of
rapid processing and ease-of-use, allows your business to focus on customer
needs. Peace-of-mind benefts are the outcome of a functional system that
does not place extra overhead or burden on your business, but rather gives
you the opportunity to focus on proftability.
The SAP Business One Retail Management solution brings the retail aspects
of your operation together and provides you with a 360 degree view of your
business. Real-time integration and reporting allows business managers
to make quick and informed decisions, as all critical business information
is instantly accessible. Standard reports are available and accessible and
can be previewed on screen, printed or exported to Excel, Word and other
applications. Whether your business operates cash, credit or a combination
of systems, the availability of information will reveal trends and give you the
competive advantage.
POINT OF SALE (POS)
i n t e g r a t e d r e t a i l s o l u t i o n
SALES, PAYMENTS, RETURNS, CASH MANAGEMENT AND REPORTING
The touch screen capability, as well as more traditional keyboard and mouse, together with
bar-code scanning functionality provide for an efcient, streamlined customer experience.
Tellers are not restricted to a specifc till point as the system recognises them wherever they
connect.
Account or cash sales are accepted. Extensive transaction types are catered for Stock/
non-stocked inventory, miscellaneous/service charges, freight/labour charges. Various
payment options and payment integration into SAP Business One fnancials such as cash,
credit/debit card, EFT, vouchers and gift cards, cheques, foreign currency and custom
tenders.
Controlled credit notes against existing invoices or till slips are allowed.
The cash management function is tightly controlled with pre-defned daily cash-up
routines that increase petty cash management, control and visibility, with operator cash-up
and foat balancing. SAP Business One Retail allows you to generate reports to show sales
breakdowns, identify slow-moving items, and check sales for any day – by store, item, item
group, customer, customer group or sales person.
i n t e g r a t e d r e t a i l s o l u t i o n
In-Store transactions are replicated to the Head
Ofce, allowing employees to have a 360 degree view
of the business and to provide managers with the
information they need to decrease decision making
times.
A single management application is used for Head
Ofce as well as stores. Additional retail specifc
master data can be managed from any terminal by an
appropriately authorised user.
Day to day store operation tasks, such as POS and
cash management, stock replenishment and counts,
label printing and customer management are all
performed from this application.
STORE MANAGEMENT
Head ofce / In-Store management from SAP Business
One Retail ofers complete back ofce functionality
to both Head Ofce and stores. It provides the
respective managers with complete control over
activities within each of the stores.
AFTER SALES SERVICE
Additionally, appointments can be scheduled against
service resources to avoid delays and manage
customer expectations.
The entire process is managed on a single document,
with parts as well as labour, simplifying billing and
enhancing the customer’s service experience.
Services, repairs and alterations are seamlessly
embedded in the POS to simplify the process of
providing optimal after sales service.
Reports provide detailed information on all
transactions, with a focus on fnance, sales, stock
and proftability. Flexible ‘Cubes’ give the ability to
thoroughly interrogate and dissect data, reveal trends
and generate statistics.
Dashboards provide snapshots of key performance
metrics – on your computer or your mobile device.
ANALYTICS
Efective retail management is a data driven
process, and up-to-the minute access to complete,
and accurate data is the basis of efective decision
making. SAP Business One Retail makes the relevant
information available at the stores and the back-ofce.
i n t e g r a t e d r e t a i l s o l u t i o n
MULTI-BRANCH AND FRANCHISE
Most retailers say that running a single store is
challenging but manageable. With more experience
and earnings, retailers often decide to spread their
wings and open new stores. However, as they expand,
they often complain that their systems are unable
to cope with the increased transactions, staf, and
management required.
CUSTOMER RELATIONSHIP
MANAGEMENT (CRM)
SAP Business One Customer Relationship
Management (CRM) helps your business optimize and
streamline the entire sales process – from tracking
leads to managing sales orders and customer data, to
administering after-sales support.
With the sales and opportunity management tools
you can create quotes, enter orders, access real-time
information on all your warehouses, and process
deliveries or purchases. You can record new sales
opportunities with relevant information such as
lead source, potential competition, deal size, and
sales stage. You can synchronize your tasks, contacts,
and opportunities between SAP Business One and
Microsoft Outlook while gaining instant access to
snapshots of customer data from your e-mail.
Acquiring new customers is important for any
business, but maintaining customer relationships is
just as crucial. The SAP Business One Retail solution
provides retailers with the tools to turn prospects into
customers, grow customer proftability and sales, and
increase customer satisfaction.
Many retailers try to apply the same formula that
worked in the 1 or 2 stores. Interconnecting stores
via multiple systems that do not interact with each
other can prove expensive, especially considering
the investment required for communication and IT
infrastructure, as well as license and support fees.
How can a retailer expand efciently? By choosing
a retail management system with multi-store POS
capability, such as the SAP Business One Retail
Management solution - a cost-efective, fully
integrated POS solution.
With SAP Business One Retail, all data is centralized -
for ease of access from anywhere, anytime. Because
all store data is in one central database you can access
reports and manage store inventory across your
multiple locations, to give greater centralised control
of your stores and allow you to make better strategic
decisions.
i n t e g r a t e d r e t a i l s o l u t i o n
Customers can enjoy an enhanced shopping
experience with multimedia content and detailed
product information from any location. Multiple
shipping and payment options provide choice and
fexibility.
The Webstore is fully integrated with the back-ofce
ensuring seamless synchronisation with the physical
retail operation, while simplifying web catalogue
maintenance.
The Webstore can also be implemented as a
stand-alone store for customers who exclusively
need a web based presence, be it for the purpose of
retail sales transactions or purely to provide a point
of presence and product display area. The Webstore
features a full blown content management system
enabling customers to build their entire website
around it.
ONLINE SHOPPING ( E-COMMERCE )
The Webstore is the next logical step for any
retailer wanting to remain competitive in today’s
marketplace. It provides retailers with the ability to
have a 24/7 sales operation without incurring the
overheads of having staf available in a brick and
mortar location.
SAP Business One retail reduces risk of wrong item
mix, stock-outs, over-stocks and excess or obsolete
inventory.
The result: optimized stock investment, purchasing
efciencies, increased customer satisfaction and
overall productivity gains.
PLANNING
An essential component of any retail operation is the
planning function. Using the right toolset eliminates
the use of spreadsheets and gut-feel, and provides
the ability to quickly, easily and accurately forecast
requirements, and then automatically convert the
requirements into purchase orders.
i n t e g r a t e d r e t a i l s o l u t i o n
i n t e g r a t e d r e t a i l s o l u t i o n
Its the solution of choice for SAP Business One users
requiring a fast, stable, easy-to-use, feature rich
Point-of-Sale solution targeted at a wide range of
industries. These industries range from Fast Moving
Consumer Goods (FMCG) to Factory Shops and
Hospitality.
INTEGRATED ERP SOLUTION
Point of Sale seamlessly integrates with SAP Business
One to provide all the functionality a progressive
retailer needs to optimize their operation.
LOYALTY REWARDS
PROGRAMMES
SAP Business One Retail ofers retailers a points &
rewards application designed to signifcantly improve
customer retention by continuously bringing them
back and improving customer satisfaction levels.
Flexible Loyalty Plans with multiple earning and
redemption features make the SAP Business One
Retail loyalty rewards an important solution for
retailers who want to reward returning customers.
• Setup and manage multiple loyalty schemes
which assign points on customer purchases
• Redeem loyalty points against new customer
purchases
• Loyalty points can be redeemed across the
network of stores
integrated retail solutions
Retail Management Quick Facts
i n t e g r a t e d r e t a i l s o l u t i o n
THE BENEFITS OF SAP
BUSINESS ONE RETAIL
• Complete on-line and of-line trading functionality, which means that your systems keeps on working without interruption
• Stay connected with an end-to-end retail solution which uses SAP for head ofce operations and retail management to manage stores and POS operations
• Inventory control and replenishment with stock visibility across the retail chain
• Retain customers and manage customer communication with comprehensive CRM and loyalty programmes to keep customers in your stores
• Touch screen interface gives you a customizable and professional interface
• Easy to deploy and maintain with experienced consultants and comprehensive support
INTEGRATION
Master data integration
between Point of Sale and
SAP Business One ERP
SAP BUSINESS ONE
RETAIL FEATURES
• Comprehensive on-line/of-line capabilities
• Full touch screen, barcode scanning, printing and cash drawer integration
• Transaction processing with keyboard and mouse interface and the option of touch screen technology to process payments
• Cash or account based sales
• Split payments (cash, cheque, vouchers, accounts and bank cards)
• Create, compare and confrm quotations from POS
Country Sales Person Warehouse Special Price
Customer Group Currency Bill of Materials Discount Group
Shipping Type Price Lists Price Matrix Exchange Rate
Manufacturer Vendor
FINANCIAL
INTEGRATION
FUNCTIONAL
INTEGRATION
SECURITY
MANAGEMENT
[email protected] | www.bluekey.co.za
FREECALL 080 – BLUEKEY
JOHANNESBURG | CAPE TOWN | DURBAN | NAIROBI | DAR ES SALAAM
doc_463278762.pdf