Description
This is a presentation on the barriers to problem solving and suggests ways to overcome using creative thinking.
Problem Solving
• Problems
– Assessing the current (actual) state of affairs – Specifying the desired (ideal) state of affairs (goals)
• Inter Personal Problems– learned from experiences beginning in the family and the child’s interaction with others in situations that cause interpersonal difficulties
• Problem Sensitivity
• Ask Questions
– Who, What, Where, When? (Information) – How and Why? (Analysis) – The right questions and the right combination of questions – The right sequence of questions – The questions generated by your questions
• Connect and Link
– Analogies – Associations
“Creative problem solving is looking at the same thing as everyone else and thinking something different.”
Adapted from a famous quote from a former Nobel prize winner, Albert SzentGyorgi.
Barriers that get our Way
• • • • • • • Time Why change? Usually don’t need to be creative Habit Routine Haven’t been taught to be creative Mental Blocks- Attitudes
Mental Block # 1
1. The right answer.
Only one?
Mental Block # 2
1. The right answer.
2. That’s not logical.
Mental Block # 3
1. The right answer. 2. That’s not logical.
Why rules should be challenged: ?1. We make rules based on reasons that make a lot of sense ?2. We follow these rules ?3. Time passes, and things change ?4. The original reasons for the generation of these rules may no longer exist, but because the rules are still in place, we continue to follow them
3. Follow the rules.
Mental Block # 4
1. The right answer. 2. That’s not logical. 3. Follow the rules.
4. Be practical.
Mental Block # 5
1. 2. 3. 4. The right answer. That’s not logical. Follow the rules. Be practical.
5. Play is frivolous.
“When do you get your best ideas?”
Mental Block # 6
6. That’s not my area.
Mental Block # 7
6. That’s not my area.
7. Avoid ambiguity.
AMBIGUITY
Mental Block # 8
6. That’s not my area. 7. Avoid ambiguity.
8. Don’t be foolish.
Mental Block # 9
6. That’s not my area. 7. Avoid ambiguity. 8. Don’t be foolish.
9. To err is wrong.
Mental Block # 10
6. 7. 8. 9. That’s not my area. Avoid ambiguity. Don’t be foolish. To err is wrong.
10.I’m not creative.
Problem Solving Process
• • • • • • State what appears to be the problem Gather Facts, Feelings and Opinions Restate the Problem Alternatives and Evaluation Identify Creative Solution Implement & Evaluate
Tools & Techniques
• • • • Brainstorming Multi Voting Mind Mapping Operational –
– Deming Wheel – Event Trees – Fish Bone
Deming Wheel of Improvement
Event Tree
Ishikawa/FishBone Diagram
doc_587887133.pptx
This is a presentation on the barriers to problem solving and suggests ways to overcome using creative thinking.
Problem Solving
• Problems
– Assessing the current (actual) state of affairs – Specifying the desired (ideal) state of affairs (goals)
• Inter Personal Problems– learned from experiences beginning in the family and the child’s interaction with others in situations that cause interpersonal difficulties
• Problem Sensitivity
• Ask Questions
– Who, What, Where, When? (Information) – How and Why? (Analysis) – The right questions and the right combination of questions – The right sequence of questions – The questions generated by your questions
• Connect and Link
– Analogies – Associations
“Creative problem solving is looking at the same thing as everyone else and thinking something different.”
Adapted from a famous quote from a former Nobel prize winner, Albert SzentGyorgi.
Barriers that get our Way
• • • • • • • Time Why change? Usually don’t need to be creative Habit Routine Haven’t been taught to be creative Mental Blocks- Attitudes
Mental Block # 1
1. The right answer.
Only one?
Mental Block # 2
1. The right answer.
2. That’s not logical.
Mental Block # 3
1. The right answer. 2. That’s not logical.
Why rules should be challenged: ?1. We make rules based on reasons that make a lot of sense ?2. We follow these rules ?3. Time passes, and things change ?4. The original reasons for the generation of these rules may no longer exist, but because the rules are still in place, we continue to follow them
3. Follow the rules.
Mental Block # 4
1. The right answer. 2. That’s not logical. 3. Follow the rules.
4. Be practical.
Mental Block # 5
1. 2. 3. 4. The right answer. That’s not logical. Follow the rules. Be practical.
5. Play is frivolous.
“When do you get your best ideas?”
Mental Block # 6
6. That’s not my area.
Mental Block # 7
6. That’s not my area.
7. Avoid ambiguity.
AMBIGUITY
Mental Block # 8
6. That’s not my area. 7. Avoid ambiguity.
8. Don’t be foolish.
Mental Block # 9
6. That’s not my area. 7. Avoid ambiguity. 8. Don’t be foolish.
9. To err is wrong.
Mental Block # 10
6. 7. 8. 9. That’s not my area. Avoid ambiguity. Don’t be foolish. To err is wrong.
10.I’m not creative.
Problem Solving Process
• • • • • • State what appears to be the problem Gather Facts, Feelings and Opinions Restate the Problem Alternatives and Evaluation Identify Creative Solution Implement & Evaluate
Tools & Techniques
• • • • Brainstorming Multi Voting Mind Mapping Operational –
– Deming Wheel – Event Trees – Fish Bone
Deming Wheel of Improvement
Event Tree
Ishikawa/FishBone Diagram
doc_587887133.pptx