Oral Communication

By Louella Fernandes, Lalita Menezes, Cindrella Rodrigues, Nitika Gupta, Hamed Danishwar & Mahmood Popal
Group- IV

LETS KNOW MORE ABOUT IT

Oral communication implies communication through mouth. It includes individuals conversing with each other, be it direct conversation Or telephonic conversation.

“IT’S WHAT YOU SAY AND HOW YOU SAY IT.”

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INFORMS- primary purpose of communication CLARIFIES- in case there is misunderstanding or if less
information is provided

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CORRECTS- when something isn’t done correctly or
efficiently enough

FEEDBACK- necessary for improving systems, policies &
relationships

POWER OF INFLUENCE- helps subordinates or peers
to improve their knowledge or skills

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High level of understanding & transparency

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No element of rigidity
Promotes quick decision making

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Time saving & economical
Essential for team-work
Best for transfer of private & confidential message

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Not that reliable when business is concerned
Less authentic than written communication Can be time consuming & unproductive Not easy to maintain May lack essentials

SENDER:

expresses

FEEDBACK: returns

MEDIUM: transmits

RECEIVER: interprets

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Source/Sender- the source initiates the
communication process

Message- an idea, concept, emotion, desire, or
feeling that a person desires to share
person to another.

Channel- means by which a message moves from a
Receiver/Destination- The receiver gets the message

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Noise- any interference in the communication process
Feedback- the desired response from the receiver Encoding/ Decoding- the speaker converting thoughts
into a message and the receiver interpreting the same and responding to it

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INTEGRITY- Be respectful to the listener
VOICE- Sounding pleasant while speaking is a must VOLUME- Adjust the volume of your voice
according to the environment

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PITCH- Varying the pitch is highly preferred

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RATE OF SPEECH- Better to be slow
than lose clarity

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PRONUNCIATION- Required to identify
the difference between two similar sounding words

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ACCENT- Should be agreed to by the
listener

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Maintain eye contact

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Do not draw attention to your own drawbacks

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Have Self Confidence

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Be open to criticism and suggestions
Volunteer in various speaking engagements

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Read books
Listen closely to good oral communicators

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Record your own speech & listen to it
When you have something to say, say it with conviction & supporting evidence



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