Description
For Nmims answersheets contact
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Total Quality Management
1. In 2020, Mattel topped the toy industry for the second year in a row with nine ‘Toy of the Year’ Award nominations across eight categories. The company engages customers through its portfolio of iconic brands such as Barbie®, Hot Wheels®, Fisher-Price®, American Girl®, Thomas & Friends™, UNO® and MEGA®. Its offerings also include film and television content, gaming, music and live events. The company is now focused on expanding its market in the developing economies. For this purpose, the company is trying to understand the customer’s needs in a developing nation like India. As a consultant how are you going to help Mattel understand the customers’ needs, and further translate them into product features and quality plan for the products while keeping the local competitors’ performance in view? (10 Marks)
2. You have joined Sharma Brothers as VP operations. The company is using the conventional costing method and all performance measures are in traditional financial terms only, like revenue increase, high profit or liquidation etc. You realize that these conventional performance estimates do not help the organization in their quality initiatives. Now you are planning to implement the Activity Based Costing (ABC) in the organization for better monitoring and control of various costs. Discuss your approach for ABC implementation in the company. (10 Marks)
3. Lean manufacturing is an increasingly popular methodology that aspires to minimise waste whilst simultaneously maximizing productivity in manufacturing systems ─ waste, defined not by what gets thrown in the bin, but by what the customer believes. If something does not add value to the product and customers aren’t so keen on paying for it, then it’s waste. This unorthodox method led Toyota Motor Corporation to superstardom on the manufacturing scene, with their industry-leading Toyota Production System (TPS). They successfully produce some of the best vehicles on the planet, with the least waste, in the fastest possible way.
Toyota’s lean manufacturing system has been adopted by a myriad of automobile manufacturers around the world, including Ford, General Motors, and Honda, and the conventions, rules and tools at its foundation have been implemented in systems across
society, including hospitals and postal services. The TPS is, for lack of better words, a stalwart norm in an otherwise ever-evolving industry.
Source: Freeman, O. (2020, November 4). The 5 tools that make lean manufacturing thrive. Manufacturing Global - The Digital Manufacturing Platform.https://www.manufacturingglobal.com/lean-manufacturing/5-tools-make-lean-manufacturing-thrive
a. Discuss how Toyota has successfully implemented Jidoka (one of the pillars of TPS) in its various plants across the world. (5 Marks)
b. Many of you have heard of Toyota’s famed Quality Circles. Discuss the concept of quality circles. (5 Marks)
For Nmims answersheets contact
[email protected]
+91 95030-94040
doc_949054583.docx
For Nmims answersheets contact
[email protected]
+91 95030-94040
Total Quality Management
1. In 2020, Mattel topped the toy industry for the second year in a row with nine ‘Toy of the Year’ Award nominations across eight categories. The company engages customers through its portfolio of iconic brands such as Barbie®, Hot Wheels®, Fisher-Price®, American Girl®, Thomas & Friends™, UNO® and MEGA®. Its offerings also include film and television content, gaming, music and live events. The company is now focused on expanding its market in the developing economies. For this purpose, the company is trying to understand the customer’s needs in a developing nation like India. As a consultant how are you going to help Mattel understand the customers’ needs, and further translate them into product features and quality plan for the products while keeping the local competitors’ performance in view? (10 Marks)
2. You have joined Sharma Brothers as VP operations. The company is using the conventional costing method and all performance measures are in traditional financial terms only, like revenue increase, high profit or liquidation etc. You realize that these conventional performance estimates do not help the organization in their quality initiatives. Now you are planning to implement the Activity Based Costing (ABC) in the organization for better monitoring and control of various costs. Discuss your approach for ABC implementation in the company. (10 Marks)
3. Lean manufacturing is an increasingly popular methodology that aspires to minimise waste whilst simultaneously maximizing productivity in manufacturing systems ─ waste, defined not by what gets thrown in the bin, but by what the customer believes. If something does not add value to the product and customers aren’t so keen on paying for it, then it’s waste. This unorthodox method led Toyota Motor Corporation to superstardom on the manufacturing scene, with their industry-leading Toyota Production System (TPS). They successfully produce some of the best vehicles on the planet, with the least waste, in the fastest possible way.
Toyota’s lean manufacturing system has been adopted by a myriad of automobile manufacturers around the world, including Ford, General Motors, and Honda, and the conventions, rules and tools at its foundation have been implemented in systems across
society, including hospitals and postal services. The TPS is, for lack of better words, a stalwart norm in an otherwise ever-evolving industry.
Source: Freeman, O. (2020, November 4). The 5 tools that make lean manufacturing thrive. Manufacturing Global - The Digital Manufacturing Platform.https://www.manufacturingglobal.com/lean-manufacturing/5-tools-make-lean-manufacturing-thrive
a. Discuss how Toyota has successfully implemented Jidoka (one of the pillars of TPS) in its various plants across the world. (5 Marks)
b. Many of you have heard of Toyota’s famed Quality Circles. Discuss the concept of quality circles. (5 Marks)
For Nmims answersheets contact
[email protected]
+91 95030-94040
doc_949054583.docx