INTRODUCTION
Philips was success since its inception, but it faces poor financial performance during the 1990s due to the following reasons :
High manufacturing costs
Lack of competitive product price
Growing competition and
Rapid changes in the external environment.
Philips embarked an improvement program called BEST (Business Excellent through Speed and Teamwork). And also used several tools and approaches as a part of BEST.
Some of them were :
Philips Business Excellence Model (PBE)
Process Survey Tolls (PST)
Balanced Scorecard (BSC)
Mission
To improve the quality of the people’s living trough the timely introduction of meaningful innovations.
Vision
Leading solution provider inn areas of healthcare,lifestyle and enabling technology
Philips was success since its inception, but it faces poor financial performance during the 1990s due to the following reasons :
High manufacturing costs
Lack of competitive product price
Growing competition and
Rapid changes in the external environment.
Philips embarked an improvement program called BEST (Business Excellent through Speed and Teamwork). And also used several tools and approaches as a part of BEST.
Some of them were :
Philips Business Excellence Model (PBE)
Process Survey Tolls (PST)
Balanced Scorecard (BSC)
Mission
To improve the quality of the people’s living trough the timely introduction of meaningful innovations.
Vision
Leading solution provider inn areas of healthcare,lifestyle and enabling technology