Description
Polaris Software is the world's most sophisticated banking and insurance software company.
The Journey
1993
POLARIS Software Lab Incorporated
1999
Listed on major stock exchanges
2002
2006
CAGR of over 22.3% for the last 6 years
2
Orbitech Merger
Major transformation
1999 Key statistics
Revenues $14mn Headcount 885
2009 Key statistics
Revenues $306 mn Headcount 9887
THE MODEL
5 Values to be delivered to the customer Cost Quality Reliability Flexibility Time to market
Using the 7 Levers
1. 2. 3. 4. 5. 6. 7. Technology Knowledge Domain Knowledge Customer Environment Knowledge Process Methods and Tools Reusable components Energy and Passion of People
3
THE POLARIS BUSINESS MIX
‘Run-the-Bank’ Offerings ‘Change-the-Bank’ Offerings ‘Operate-the-Bank’ Offerings HorizontalPractices
4
Global ATM networks Core Banking Credit Card Processors Lending Mortgage Processing MCI SLM for Credit Cards Home Lending Originations Branch Renewal Internet banking
Insurance Securities Custody Derivatives/Fixed Income/Equities STP Lending Front end Integration using workflow and portal Client service Platforms for Private Banks
Wealth Management Corporate Banking Treasury Cash
Trade Finance SAP Oracle BaaN Mainframe
SLM Custodial solutions Liquidity Sweeping & Pooling Corporate Online Treasury MM/FX Global roll Out
Hosted Services
Transaction Processing
Voice Based Services
Siebel, BI/DW, Linux, Rational, PACE, Portals, dotNET, Imaging & Workflow, Infrastructural Management, Professional Services
5
Copyright Polaris Software Lab Limited, 2005.
Quality process in Polaris
SEI CMMi Level 5 ISO 9001 : 2000 ISO 9001 SEI CMM 2001
First company in the world to be assessed at CMMi Level 5 ISO 9001:2000 certified Independent Software Engineering Process Group Over 700 Person years of Quality Engineering experience Largest pool of IFPUG Certified FP specialists (CFPS) amongst Indian Companies
&
Level 3
TQM
1999
Practice
1991
1995
Polaris’ Quality Journey
Mature and uniform FP counting methodology across the organization ensuring uniform implementation
6
Success of Polaris….
?
Polaris’ major wins come from individual modules, ranging from wealth management to lending and treasury modules, among mid-tier banks in India and Middle East Asia. The acquisition of Lasersoft Infosystems Ltd in October 2009 gave it access to cooperative banks in India, Eastern Europe, and Middle East Asia markets. While the cooperative banks are numerous, they are typically small, less than $2 billion in assets.
?
Polaris had 17 wins, with five of them coming from the Laser Panacea product. One of the interesting wins for Polaris was in Japan for an ACH/RTGS payment systems through its Intellect Core platform
Polaris Modules Implemented
INTELLECT SUITE
?
Integrated Multichannel CoreBanking
Portfolio Mgt
Intellect Suite is a modern and proven enterprise platform (Banking Software) that meets the needs of retail, corporate and investment banking Provides a relationship view of a customer across all products Comprises of Business Platform that are closely related to the concept of Service Oriented Architecture
Cash Mgmt
?
Loans Cards
Trade Treasury
Infrastructure
?
Intellect suite
Intellect Suite - Highlights
• Service Oriented Architecture. • Based on J2EE technology. • Non-stop 24 x 7 banking with real-time viability. • Browser-based consistent relationship view through multi-channel integration. • End-to-end information security through single sig-on. • Risk control through Credit Exposure Tracking, KYC and Fraud Early Warning. • Straight Through Process (STP) for automated transaction processing from initiation to execution. • Parameterized product definition for fast time to market.
POLARIS AND CITIBANK
?20
years ago, Citigroup began its quest to pioneer the utilization of the vast human intellect capital in India & the seeds of Polaris were sown ?Polaris was one of the first vendors that citibank chose to partner with ?Citibank is polaris’ largest customer, contributing 40% of revenue and having a 40.6% stake in the company ?As a result, any meaningful decline in business fromCitibank, would have a material impact on Polaris’ revenues ?Citigroup started its own company called COSL (Citibank Overseas Software Ltd) which strategized and operationalized Citigroup's vision of leveraging in the indian market
ORBITECH
?
OSL was later renamed Orbitech, and later merged with Polaris. Today, Polaris is an amalgamation of these two organizations
?
This was one of the largest mergers in the software industry in the AsiaPacific region; the combined valuation of the merged entity exceeded Rs.27 billion (bn)
Polaris gained by acquiring IPRs from OrbiTech, while OrbiTech gained the wide marketing network of Polaris
?
Axis Bank has centralized its banking processes in Trade Finance, Cards and Check truncation using Intellect Business Process Studio (BPS).
Axis Bank & Polaris Software
? ? ? ? ?
Features of BPS : Eliminate MICR check clearing, a paper based check clearing process
Capability to process one lakh checks a day
Processes letters of credit and trade bills for India and foreign countries The platform is unique in the market place with prebuilt solutions in multiple lines of banking business that enables rapid customized solution delivery with no software change Streamline the processes and achieve centralized operations. Facilitates information capture
? ?
? Benefits
? ? ? ? ? ?
:
High operational Contd… efficiency Significantly reduced check processing time Better risk management & control
High service levels for customers
Paperless back office Reduce cost of branch operations by increased process standardization and faster turnaround of customer products and services Drastically reduce change management cycle time
?
HDFC bank implements all new, powerful INTELLECT GUB from Polaris Software Polaris’s Enterprise Business Rule Engine (credit decision engine) for 1) Retail Asset Lending Business 2) Targeting customers better and manage credit risks effectively. 3) Profiling and segmenting customers for loan products and aids cross-selling and upselling of related asset products 4) Powering Global Universal Banking (GUB)
The system when coupled with Polaris’s Intellect Origination and application processing solution, completely automates the process of filtering bad applications based on configurable and flexible prequalification checks. This results in processing of more applications and credit offers only to genuine customers.
WHY INTELLECT Business rule engine ?
? ? ?
Scoring and rules based Loan approval process. Relatively lower start-up cost
Easier integration capability with Bank’s disparate Loan origination & application processing systems Availability of local systems integration & maintenance support.”
? ?Ability
to view risk across portfolio of products and therefore enables higher control and risk management.
Intellect Mutual and SBI MF
?
IntellectTM Mutual is replacing four different applications viz. back office &fund accounting system, front office system, cash management system and risk analytics that were of different technology platforms and supported by different vendors. Being an integrated solution, IntellectTM Mutual eliminates the need to key in data between front and back office and also, offers greater flexibility through parameterization. The management of master data is easy and there is a common framework for authorizing any entry in the system.
?
?
Customization according to requirement
?
This deployment will run on a fully integrated front-mid-back office fund management solution available on the latest and superior technology platform. The solution has a built-in NAV computation module that incorporates all current regulatory needs. The system also provides runtime limits & breaches functionality for strengthened compliance.
?
?
Why Intellect ?
?
Better technology platform and advantages of an integrated solution for the entire fund management.
?
This all-in-one solution is business friendly and offers better flexibility through parameterization framework.
Enhanced productivity, reduced cost of operations and help manage regulatory environment better.
?
Intellect Consumer Finance
Client Background
? ? ? ?
Portfolio USD 760 million 20000 customers 30 branches 300,000 transactions/year
Need / Problem
? ? ?
Data migration -Merging disparate data bases Integration of credit to lending, collect and reports, armor to site minder Hands-off to Oracle Financials and US datamart
Solution
• • • • •
Integrated process flow (Origination, Lending and Collect) Secured Access Automate Manual Processes Digitization in single database workflow Robust & seamless interfacing with external systems
Solution (contd)
• • • • •
TAT reports in hours and days Automated repayment updating Securitization accounting Daily income accrual /dues creation
Automated legal cases tracking
Benefits
• • • • •
Single database Automated repayment data upload from external sources US GAAP/Indian GAAP accounting outputs/reports Integrated delinquency monitoring
Monitoring systems
Intellect Cards Case Study
One of South America’s largest retailers
Client Overview :
• •
The Client is the largest retailer in Chile, South America . With the largest chain of supermarkets the company operates about 115 supermarkets and hypermarkets in Chile. The company has diversified businesses ranging from financial services, retail, pharmaceuticals and real estate. The company has a huge customer base of more than 3 million cardholders. The client wanted to migrate from an existing ASP vendor to owning a powerful in?house integrated Cards System.
•
• •
Need / Problem:
•
To introduce flexible financial products to its customers quickly and in a big way.
•
Instant card issuance: To issue a card to a customer within 20 minutes from the time of receiving the card application thereby increasing customer satisfaction.
To provide a more comprehensive solutions to it retail chain by offering various promotions and discounts to merchants. To have a comprehensive Installments module within the card application to handle a variety of installment transaction options. To have multiple credit line segments to be used as a business driver by encouraging focussed spending by the cardholders and increasing the spends. To have a better control of documentation.
•
•
•
•
Benefits
•
Facility to issue new card instantly thereby ensuring that a walk in customer at the retail branch would be able to submit a card application and walk out with a new card by the time he finished his shopping. 24x7 online system availability (zero downtime of application) supporting long working hours of retailer. System currently supports 850+ concurrent users Relationship level view of the customer enables faster query resolution and enhanced customer satisfaction. Multi organization support for organic growth (foreign expansion) & inorganic growth (acquisition) Highly Scalable System capable of handling millions of accounts. Integrated Fraud management system facilitating risk mitigation. Fully compliant with Visa & MasterCard regulations. Enhanced Customer responsiveness reducing customer wait times
•
•
•
•
•
•
•
•
Sources
http://www.bobsguide.com/guide/news
www.polaris.co.in en.wikipedia.org/wiki/Polaris_Software_Lab_Limited www.globalservicesmedia.com www.businesswireindia.com/PressRelease.asp?b2mid=23640 www.topnews.in/polaris-software-implements-solution-hdfc-bank2204363
THANK YOU
doc_592362439.pptx
Polaris Software is the world's most sophisticated banking and insurance software company.
The Journey
1993
POLARIS Software Lab Incorporated
1999
Listed on major stock exchanges
2002
2006
CAGR of over 22.3% for the last 6 years
2
Orbitech Merger
Major transformation
1999 Key statistics
Revenues $14mn Headcount 885
2009 Key statistics
Revenues $306 mn Headcount 9887
THE MODEL
5 Values to be delivered to the customer Cost Quality Reliability Flexibility Time to market
Using the 7 Levers
1. 2. 3. 4. 5. 6. 7. Technology Knowledge Domain Knowledge Customer Environment Knowledge Process Methods and Tools Reusable components Energy and Passion of People
3
THE POLARIS BUSINESS MIX
‘Run-the-Bank’ Offerings ‘Change-the-Bank’ Offerings ‘Operate-the-Bank’ Offerings HorizontalPractices
4
Global ATM networks Core Banking Credit Card Processors Lending Mortgage Processing MCI SLM for Credit Cards Home Lending Originations Branch Renewal Internet banking
Insurance Securities Custody Derivatives/Fixed Income/Equities STP Lending Front end Integration using workflow and portal Client service Platforms for Private Banks
Wealth Management Corporate Banking Treasury Cash
Trade Finance SAP Oracle BaaN Mainframe
SLM Custodial solutions Liquidity Sweeping & Pooling Corporate Online Treasury MM/FX Global roll Out
Hosted Services
Transaction Processing
Voice Based Services
Siebel, BI/DW, Linux, Rational, PACE, Portals, dotNET, Imaging & Workflow, Infrastructural Management, Professional Services
5
Copyright Polaris Software Lab Limited, 2005.
Quality process in Polaris
SEI CMMi Level 5 ISO 9001 : 2000 ISO 9001 SEI CMM 2001
First company in the world to be assessed at CMMi Level 5 ISO 9001:2000 certified Independent Software Engineering Process Group Over 700 Person years of Quality Engineering experience Largest pool of IFPUG Certified FP specialists (CFPS) amongst Indian Companies
&
Level 3
TQM
1999
Practice
1991
1995
Polaris’ Quality Journey
Mature and uniform FP counting methodology across the organization ensuring uniform implementation
6
Success of Polaris….
?
Polaris’ major wins come from individual modules, ranging from wealth management to lending and treasury modules, among mid-tier banks in India and Middle East Asia. The acquisition of Lasersoft Infosystems Ltd in October 2009 gave it access to cooperative banks in India, Eastern Europe, and Middle East Asia markets. While the cooperative banks are numerous, they are typically small, less than $2 billion in assets.
?
Polaris had 17 wins, with five of them coming from the Laser Panacea product. One of the interesting wins for Polaris was in Japan for an ACH/RTGS payment systems through its Intellect Core platform
Polaris Modules Implemented
INTELLECT SUITE
?
Integrated Multichannel CoreBanking
Portfolio Mgt
Intellect Suite is a modern and proven enterprise platform (Banking Software) that meets the needs of retail, corporate and investment banking Provides a relationship view of a customer across all products Comprises of Business Platform that are closely related to the concept of Service Oriented Architecture
Cash Mgmt
?
Loans Cards
Trade Treasury
Infrastructure
?
Intellect suite
Intellect Suite - Highlights
• Service Oriented Architecture. • Based on J2EE technology. • Non-stop 24 x 7 banking with real-time viability. • Browser-based consistent relationship view through multi-channel integration. • End-to-end information security through single sig-on. • Risk control through Credit Exposure Tracking, KYC and Fraud Early Warning. • Straight Through Process (STP) for automated transaction processing from initiation to execution. • Parameterized product definition for fast time to market.
POLARIS AND CITIBANK
?20
years ago, Citigroup began its quest to pioneer the utilization of the vast human intellect capital in India & the seeds of Polaris were sown ?Polaris was one of the first vendors that citibank chose to partner with ?Citibank is polaris’ largest customer, contributing 40% of revenue and having a 40.6% stake in the company ?As a result, any meaningful decline in business fromCitibank, would have a material impact on Polaris’ revenues ?Citigroup started its own company called COSL (Citibank Overseas Software Ltd) which strategized and operationalized Citigroup's vision of leveraging in the indian market
ORBITECH
?
OSL was later renamed Orbitech, and later merged with Polaris. Today, Polaris is an amalgamation of these two organizations
?
This was one of the largest mergers in the software industry in the AsiaPacific region; the combined valuation of the merged entity exceeded Rs.27 billion (bn)
Polaris gained by acquiring IPRs from OrbiTech, while OrbiTech gained the wide marketing network of Polaris
?
Axis Bank has centralized its banking processes in Trade Finance, Cards and Check truncation using Intellect Business Process Studio (BPS).
Axis Bank & Polaris Software
? ? ? ? ?
Features of BPS : Eliminate MICR check clearing, a paper based check clearing process
Capability to process one lakh checks a day
Processes letters of credit and trade bills for India and foreign countries The platform is unique in the market place with prebuilt solutions in multiple lines of banking business that enables rapid customized solution delivery with no software change Streamline the processes and achieve centralized operations. Facilitates information capture
? ?
? Benefits
? ? ? ? ? ?
:
High operational Contd… efficiency Significantly reduced check processing time Better risk management & control
High service levels for customers
Paperless back office Reduce cost of branch operations by increased process standardization and faster turnaround of customer products and services Drastically reduce change management cycle time
?
HDFC bank implements all new, powerful INTELLECT GUB from Polaris Software Polaris’s Enterprise Business Rule Engine (credit decision engine) for 1) Retail Asset Lending Business 2) Targeting customers better and manage credit risks effectively. 3) Profiling and segmenting customers for loan products and aids cross-selling and upselling of related asset products 4) Powering Global Universal Banking (GUB)
The system when coupled with Polaris’s Intellect Origination and application processing solution, completely automates the process of filtering bad applications based on configurable and flexible prequalification checks. This results in processing of more applications and credit offers only to genuine customers.
WHY INTELLECT Business rule engine ?
? ? ?
Scoring and rules based Loan approval process. Relatively lower start-up cost
Easier integration capability with Bank’s disparate Loan origination & application processing systems Availability of local systems integration & maintenance support.”
? ?Ability
to view risk across portfolio of products and therefore enables higher control and risk management.
Intellect Mutual and SBI MF
?
IntellectTM Mutual is replacing four different applications viz. back office &fund accounting system, front office system, cash management system and risk analytics that were of different technology platforms and supported by different vendors. Being an integrated solution, IntellectTM Mutual eliminates the need to key in data between front and back office and also, offers greater flexibility through parameterization. The management of master data is easy and there is a common framework for authorizing any entry in the system.
?
?
Customization according to requirement
?
This deployment will run on a fully integrated front-mid-back office fund management solution available on the latest and superior technology platform. The solution has a built-in NAV computation module that incorporates all current regulatory needs. The system also provides runtime limits & breaches functionality for strengthened compliance.
?
?
Why Intellect ?
?
Better technology platform and advantages of an integrated solution for the entire fund management.
?
This all-in-one solution is business friendly and offers better flexibility through parameterization framework.
Enhanced productivity, reduced cost of operations and help manage regulatory environment better.
?
Intellect Consumer Finance
Client Background
? ? ? ?
Portfolio USD 760 million 20000 customers 30 branches 300,000 transactions/year
Need / Problem
? ? ?
Data migration -Merging disparate data bases Integration of credit to lending, collect and reports, armor to site minder Hands-off to Oracle Financials and US datamart
Solution
• • • • •
Integrated process flow (Origination, Lending and Collect) Secured Access Automate Manual Processes Digitization in single database workflow Robust & seamless interfacing with external systems
Solution (contd)
• • • • •
TAT reports in hours and days Automated repayment updating Securitization accounting Daily income accrual /dues creation
Automated legal cases tracking
Benefits
• • • • •
Single database Automated repayment data upload from external sources US GAAP/Indian GAAP accounting outputs/reports Integrated delinquency monitoring
Monitoring systems
Intellect Cards Case Study
One of South America’s largest retailers
Client Overview :
• •
The Client is the largest retailer in Chile, South America . With the largest chain of supermarkets the company operates about 115 supermarkets and hypermarkets in Chile. The company has diversified businesses ranging from financial services, retail, pharmaceuticals and real estate. The company has a huge customer base of more than 3 million cardholders. The client wanted to migrate from an existing ASP vendor to owning a powerful in?house integrated Cards System.
•
• •
Need / Problem:
•
To introduce flexible financial products to its customers quickly and in a big way.
•
Instant card issuance: To issue a card to a customer within 20 minutes from the time of receiving the card application thereby increasing customer satisfaction.
To provide a more comprehensive solutions to it retail chain by offering various promotions and discounts to merchants. To have a comprehensive Installments module within the card application to handle a variety of installment transaction options. To have multiple credit line segments to be used as a business driver by encouraging focussed spending by the cardholders and increasing the spends. To have a better control of documentation.
•
•
•
•
Benefits
•
Facility to issue new card instantly thereby ensuring that a walk in customer at the retail branch would be able to submit a card application and walk out with a new card by the time he finished his shopping. 24x7 online system availability (zero downtime of application) supporting long working hours of retailer. System currently supports 850+ concurrent users Relationship level view of the customer enables faster query resolution and enhanced customer satisfaction. Multi organization support for organic growth (foreign expansion) & inorganic growth (acquisition) Highly Scalable System capable of handling millions of accounts. Integrated Fraud management system facilitating risk mitigation. Fully compliant with Visa & MasterCard regulations. Enhanced Customer responsiveness reducing customer wait times
•
•
•
•
•
•
•
•
Sources
http://www.bobsguide.com/guide/news
www.polaris.co.in en.wikipedia.org/wiki/Polaris_Software_Lab_Limited www.globalservicesmedia.com www.businesswireindia.com/PressRelease.asp?b2mid=23640 www.topnews.in/polaris-software-implements-solution-hdfc-bank2204363
THANK YOU
doc_592362439.pptx