Marketing Strategy Cellular Industry Nokia

Description
The ppt covers topics like PEST analysis of Nokia, product life cycle of Nokia, SWOT analysis of Nokia E series, nokia C series, nokia N series, nokia X series. It also includes SWOT analysis of Samsung, porter five forces applied to cellular industry.

1950’s Radio PhonesWorldWar 2 1946 – 1st mobile telephone call made from a car

1956 - World’s first partly automatic phone system, Mobile System A (MTA)

1962 - MTB was launched. The weight of the apparatus 10 kg

1971 - MTD version was launched

History of NOKIA
•Nokia started of as a pulp, rubber & cable manufacturing company by Knut Fredrik Idestam

1865

•Finnish Rubber Works acquired Nokia Wood Mills ? Telephone & Telegraph cables

•Nokia Corporation created - 1967 - paper products- car tires- personal computers cables

1967-70 •In 1970, Nokia started taking an active interest in the power & electronics businesses

•1987 - Consumer electronic became Nokia’s major business

1987-91

•1991 - Nokia - agreements to supply GSM networks - nine European countries

•Between 1992 & 1996, the company exited from the rubber and cable businesses

1992 - 97

•August 1997 Nokia - GSM systems to 59 operators in 31 countries

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History of NOKIA
A leading player in mobile communications all over the world, NOKIA first started operations in the early 1980s

NOKIA Company logo. Founded in Tampere in 1865, logo 1966.

The NOKIA arrows" logo before its Connecting People logo. "Connecting People" slogan, invented by Ove Strandberg.

Finnish Rubber Works Ltd, Helsinki:1898

Mission @ NOKIA

Market Share 2008

History of NOKIA

Political Factors Social Factors– Political Economic • Telecom equipment manufacturing was de-licensed in • No perceived societal impacts to cellular 1991 Economic Factors – industry •Technological manufacturing units to Sriperumbudur, • Nokia shiftedplays a key role in the Economy its Factors– • Chennai in is quite receptive to by drastic in Society 2008 • profitability of the smart phone industry Cellular Industry is marked advances technology wary • Nokia demand for of the labour laws and its political technological smartphones is elastic • The has to be changes • implications (Nokia factory was society has made Rise of the information shut for 2 weeks at • and hence any economic downturn might Innovation and new product launches telecommunications because of employee strike)increasingly more faster rate sales of the smartphones success hamper theare India has made it mandatory for all Social in key attributes forterms of Technological • Govt regulations consumer, both in important to in this industry mobiles and leisure number work to have an IMEI

• SAR (Specific Absorption Rate)

In India Placed here Rs .

Globally Placed Here

Time Product life cycle
In India Nokia is in growth stage because there is still a lot of market share (Rural) which need to be covered. And along with this Nokia being a market leader is trying to sell against various competitors with its continuous innovative products.

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The below graphs shows nicely how the interest in the respective Nokia product grows over time with adoption and then finally drops back down with new products being introduced

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In the Explanatory Video it is shown that Nokia 1100 has all the features of normal mobile (Points of Parity) and in addition it is designed specifically for rough Indian conditions and torch (Points of Differentiation)

POP

Nokia is fast catching up with its competitors through 1998 - Saare Jahaan 1995 – First launched 2000 - First phone exclusively mobile phone ‘OVI Store’. The strategy of Nokia is Se Acchha, first call made in India on a with Hindi menu Indian ringtone in a not to be leading applications provider for smart phones, Nokia phone (Nokia 3210) Nokia 5110 but to ensure that its competitors do not gain sufficient competitive advantage through applications.
2004 - Saral Mobile Sandesh, Hindi SMS on a wide range of Nokia phones

2004 - First Wi-fi Phone- Nokia Communicator (N9500)

2003 - First Made for India phone, Nokia 1100

2002 - First Camera phone (Nokia 7650)

Nokia decided to enter open source operating system through Symbian OS in 2009. Further launched Maemo and Meego OS.
2005 – Local UI in additional local language 2006 – Nokia manufacturing plant in Chennai 2007 – First vernacular news portal

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Revenues of Indian mobile handset manufacturers grew by 15% to Rs. 33,171 crore in FY 2011.

STP

Segment
Target Group

Low-High end mobile phones market
Serves high to low end phone market
options of Dual-SIM phones with basic functionality using Nokia's brand name to replace Lesser quality, new manufacturers' handsets , Widely spread Service centers

SWOT ANALYSIS

Strength

1. Smartphones with dual SIM capability . 2. Wide range of options - basic to smart phones . 3.Nokia established name and reach . 4. Very large memory card support to low end phones 1. 2. 3. 4. Touch competition from myraid of dual –SIM makers in the low end market . Android phones in the mid high end mobile market . Similar product range with similar features . Declining market share

Positioning Aimed at giving reliable

Weakness

.

Opportunity

1. 2.

Trying to capture the Dual SIM low end phones market by using it’s trusted name . Better servicing .

COMPETITION Competitors 1.Micromax 2.Lava 3.Samsung Guru series 4.Videocon

Threats

1. Competitive pricing has led this phones to face difficulties in this segment 2. Substitute mobile phones with better features

STP Segment Mid-High end Business-cum-Smart phones Business professionals aged 25 - 50 with upper middle class income
serve a dual purpose of entertainment as well as business with it's unique design of fitting in a keypad.

SWOT ANALYSIS Strength
1. Successful E series phones 2.Good quality and features 3.Strong brand name and excellent distribution 1.Symbian 3 OS not accepted by masses 2.All E Series models are similar 3.Declining market share 1.Redeem it's hold in the smart phone market which it has never properly addressed in the past 2.Better advertising and price competitiveness 1.People are more focusing on OS than on brands and Symbian 3 has got bad publicity since launch 2.Low end competitors with similar features at a lower price

Target Group

Weakness

Positioning A device which could

Opportunity

COMPETITION Competitors 1.Blackberry 2.HTC 3.Samsung 4.Apple

Threats

STP

Segment

Medium-High End Smart Multimedia phones
Young Generation from the upper middle class

SWOT ANALYSIS Strength
1.Truly smartphones 2.N-Gage gaming 3.Most phones have Carl-Zeiss Lens 4.Strong Nokia brand name 5.Excellent distribution 1.Bugs due to complicated software/hardware linkage 2.Similar product range 3.Declining market share 2.Innovation in features and OS 1.New smartphones by competitors

Target Group

Positioning A device packed up with

Weakness

all must have features like music, connectivity, photography etc

Opportunity 1.More brand visibility
Threats

COMPETITION Competitors 1. Blackberry 2. Sony Xperia 3. Samsung Galaxy

STP

Segment

Mid-High end Music phones

SWOT ANALYSIS Strength
1.Integrated SNS apps 2. Looks, Large Inbuilt memory, Dedicated Music keys 3.Strong brand name 4.Excellent distribution and availability

Target Group

Young Generation from upper middle class

Weakness

1.some phones lags in the fields of office applications and positioning 2.Declining market share 3.Similar product range
flexibility 2.Better innovation in OS and features

Positioning Phones with access to integrated Social N/w sites COMPETITION Competitors 1.Samsung Galaxy series 2.Samsung Wave series

Opportunity 1.Phones with Touch-n-Type

Threats

1.Other substitute brand with similar features which are less costly

The Made For India advertisement for the Nokia 1100

Comparison of Samsung & Nokia’s Strategy in India

? Customization, eg. 1100 model ? Rural penetration ? Bring extended mobility to enterprises ? Clearly defined objectives and goals ? Right timing of decisions ? Determination and risk taking ? Foreseeing and using rising market opportunities

? Introduction of smart features and handsets of different price ranges ? Nationwide distributor and retail presence in the domestic consumer durables market. ? Samsung has been associated with the Lakme India Fashion Week (LIFW) for its Mobile Phones. ? Set up a handset manufacturing facility in India in 2005.

? Creating the future

Strengths:
Heavy Investment in R&D and Human Resources Innovative Products for High end market Sensitive to consumer wants

Weakness
Lack of Product Differentiation Not User Friendly Designs No focus on niche segment

Threats
Chinese handsets I Phones Economic Crisis

SWOT Analysis of Samsung

Opportunities

Decreasing the price incase of highly sensitive market Differentiate itself in terms of services Offer Product Variation Tie up with Service Providers

Strengths:
Powerful Brand, Design & Technology Effective advertisement & Communication User Friendly

Weakness
Poor after sales service Increasing dissatisfaction levels with its smartphones Not good at software Very weak market share in US

The best distribution
network

SWOT Analysis of Nokia

Opportunities
Huge loyal customer base

Threats
Rapidly changing industry

Huge presence in developing countries Can use its infrastructure business (Nokia Siemens) to reduce the bargaining power of mobile operators

New entrants
Changing Technology

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Bargaining of Buyers & Sellers
Buyers
Vast choices & limited product differentiation

Sellers
Software Provider ( Moderate ) Hardware Provider ( Moderate )

Relatively low switching cost
Buyer Information & Price Sensitivity Buyer Concentration Impact of Differentiation and degree of importance Threat of forward integration

Porter Five Forces, cont…
• Product difference Threat of new entrants • Brand Identity • Economies of scale • Capital requirement

Power of Substitutes • Other substitutes include PDA, Tablets, smart phones

• Depends on the impact of substitutes

Competit ive rivalry

• Limited product differentiation • Exit barriers to be evaluated in correlation with value chain analysis • Intense Rivalry in the industry

Age Group

Gender

Monthly Income

Profession

After Sales service 6%

Advertisement
2%

Appearance 11%

Price
23%

Brand image 20%

Features 38%

Trends over the year

Market Share 2008

40

41

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Apple iPhone and subsequent upgrades

Samsung gained market share – Adopting Android OS
LG’s market share increased marginally from 4.5% to 5.9%. Losers include Sony Ericsson (market share fell from 6% to 3%), Motorola (3.5% to 1%), ZTE (5.6% to 1.9%). Micromax has been one of the major winners, from nothing to 4.1% [driven by huge advertising during IPL]. Karbonn’s market share too increased to 3% Not just market share, Nokia is losing mind share too and is desperately looking for 1100 magic !

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Decrease in market share

Decrease in brand visibility

Challenges

Increasing presence of new competitors

Strategic alliances of other players

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Strategic partnership with Microsoft Accenture to support Symbian till 2016 A renewed approach to capture volume and value growth Focused investments in next-generation disruptive technologies A new leadership team and organizational structure

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THANK YOU!

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