Description
MARKETING STRATEGIES OF AMBUJA CEMENTS
A REPORT ON MARKETING STRATEGIES FOLLOWED BY AMBUJA CEMENTS
Submitted by: HARSHAD NITIN LUNAVAT SECTION: B ROLL NO: 2011089
1
PRODUCT MIX: Cement industry does not have a large product mix and same applies for Ambuja Cements. The product mix can be classified on the basis of the types of cement available. Types of cement Produced at Ambuja Cements are: ? Mortar Cement ? Portland Pozzolano cement (PPC) - PPC is manufactured by blending a mixture of ordinary portland cement and pozzolana materials such as fly ash, in proportions not less than 15 per cent and not over 35 per cent by weight of cement. The Portland Pozzolana Cement is ideally suited for the following construction viz. Hydraulic structures, Mass concreting works. ? Ordinary Portland cement (OPC) (GRADE-43, GRADE-53, GRADE33) ? The 43 grade OPC is the most popular general-purpose cement in the country today. The production of 43 grade OPC is nearly 50% of the total production of cement in the country. ? The 43 grade OPC can be used for following applications: ? General Civil Engineering construction work ? RCC works(preferably where grade of concrete is up to M-30) ? Precast items such as blocks, tiles, pipes etc ? Asbestos products such as sheets and pipes ? Non-structural works such as plastering, flooring etc. ? White Cement PPC is manufactured by blending a mixture of ordinary portland cement and pozzolana materials such as fly ash, in proportions not less than 15 per cent and not over 35 per cent by weight of cement. It is sold in packets of different quantities: 1. OPC contains a mixture of portland clinker and gypsum ground to a very fine powder. About 75% of all the cement produced goes into ready-mix concrete, which is used for buildings, bridges, sidewalks, walls and all types of structures. The rest is used for building materials such as concrete blocks, pipes and
2
pre-cast slabs in road building and repairs and other nation building applications. The Group's principal activity is to manufacture and market cement and clinker for both domestic and export markets. Nowadays cement manufacturing companies also provide ready mix concrete for construction sites.
PROBLEMS IN PRODUCT MIX ? High Production Costs- Due to requirement of commodities like Coal for production and high consumption of fuel required. Major raw materials used include Lime, Clinker, Gypsum ? Low or less product differentiation- Product differentiation between two brands is next to impossible. ? High Transportation cost- Due to the bulky nature of product and sensitivity to external factors like rain or humidity we need to transport it in the right possible way. Once bagged cement becomes a perishable commodity. Accounts for approximately 25% of the total costs. ? High competition- There are 370 companies operating in the organised sector in India. With the top 5 players accounting for 40% of market share.
BRAND NAME STRATEGY The company and its product is named after the place where its first manufacturing plant was set up .i.e. Ambuja Nagar in Gujarat. Due to limited products they are named under the product family name of Ambuja Cements. The company was initially named Gujarat Ambuja Ltd. which was changed after Holcim bought 46% stake in Gujarat Ambuja Ltd. The only way the products in the product line can be differentiated through is the
3
different grades the cements have and the different types of cement i.e PPC, OPC, white cement, sanla as mentioned earlier. PACKAGING Woven sacs are the most cost effective packaging. There are various types of bags made out of PP/ HDPE and with or without lamination. Apart from it there are Jumbo bags which are used to pack bulk quanitities. Off late Woven fabric which is the first stage of Woven sacks, is a preferred medium for bale wrapping and rain protection in the form of Tarpaulin. Visual appeal is not a major concern. Thus, it does not require any specialized designing of product package to attract customers as other products do. The major concern is ease of transportation, storage, minimizing pilferage. The package of Ambuja cement is yellow in colour with woven ends and has hooks so that the porters find it easy to load and unload without hampering the main package. lt also has its trademark logo of a macho holding building which highlights the message “GIANT COMPRESSIVE STRENGTH”. The package should not allow entry of water as cement hardens when it comes in contact with water. The sac should be lightweight as the product itself is bulky. Cement is an intermediate product -- it either goes to a builder, or a concrete manufacturer, or small contractors for repairs and renovations. Even today the most preferred medium is bags, and this trend will continue. Only the dimensions will change.
PLACE: DISTRIBUTION INVOLVED
CHANNELS
They have a nationwide reach with strong footprints in the West, North and East India. Their cement plants cover strategic locations in all these regions. A wide dealer network of over 26000 dealers and retailers nurtured on empowered partnership enables Ambuja cement to reach even the tiniest village. The concept of a two-tier distribution chain comprising of manufacturers and dealers functions very well. It is a perfect and simple set-up, in the sense that manufacturers sale cement to dealers. From there on, the onus
4
is on the dealers who established contact with builders, government and institutional buyers, and sold to retailers. Company invariably hires c & f agents or transport cements to own or government warehouses either via roadway or railways. In case of exports, cement reaches the nearest port via roadways or railways and is then transferred to the importing country. Domestically, from c & f agents or warehouses the cement is transported to the dealers/distributors and in turn to sub dealers who finally sell it to the end users. There may or may not be physical ownership of goods. In the second case, dealers and sub dealers take order from buyers and place it to the companies, co ordinate and monitor the timely dispatch of said orders, transportation of goods and final delivery. Distributor network in cement industry is highly dominating and companies are compelled to hire as they do not really have that rapport and touch with the end consumer of their product. Apart, from this, the distributors have storage facilities as well which help control well in the entire supply chain as they are the ones who bring orders and therefore are directly responsible for the business that a manufacturer would do. However, with the mushrooming of large plants engaging in cut-throat competition to grab a bite of the market pie, Indian cement companies are now beginning to adopt innovative strategies that have revolutionized the way cement is sold in India. What was predominantly sold in bags is now being sold in bulk, albeit in different quantities. Also, with a view to adding value to their products, manufacturers have now started selling concrete instead of cement.
5
PRICING On studying the prices across 6 different districts of Maharashtra a slight variation in Prices were observed which can be observed through the following table. DISTRICT Pune Nagpur Solapur Ahmed Nagar Mumbai Aurangabad PRICE in Rs/50 kg 279 289 284 276 276 282
This variation in prices can be observed all over India. The major factors contributing towards the variation in prices are the regional transportation costs, the variations in regional supply and demand, difference in the intensity of competition amongst local retailers and distributors. Apart from this the prices keep on varying throughout the year depending upon the demand and supply dynamics, the costs of raw material used and other factors. DISCOUNTS: The company does provide discount in case of bulk purchases. The profit margins are already low in cement industry thus discounting is not practiced in case of small quantities. Ambuja Cements is a premium brand having an edge when it comes to cost because of their transportation system they have minimized costs and thus, have a price advantage.
6
PROMOTION ? ROLE OF SALES PERSONAL IN PROMOTION The major customer base which buys cement in India even today is the household owner. Though the end customer the purchase is influenced by opinion leaders viz. contractors, masons, architects, etc. Thus, to attract them Gujarat Ambuja cements sales teams organize seminars for contractors and masons. They also interact with retailers and distributors who are the channel members representing the company to the end customer. They act as the connecting link. They also act as a channel between the company and contractors. The retailers or distributors play an important part in influencing the end customer. ? USE OF ADVERTISEMENTS IN PROMOTION Ambuja cements are the pioneer of branding in cement industry. Ambuja Cements is one of the companies that realized the potential of brand as a differentiator. Even in the eighties, Ambuja cements started its activities for building the brand. According to Superbrands report, Ambuja cements are the first cement brand to start advertising on television. It also uses outdoors for advertising to enhance the brand recall. These activities include hoardings during major festivals like Ganesh festival in Maharashtra, wall paintings and boards at retail stores. A television commercial (TVC) for Ambuja Cement, created by Grey Worldwide, revolves around the story of a wall that doesn?t break, seasoned with an emotional (almost humanitarian) twist. The TVC opens on a shot of the caretaker of an orphanage introducing the children to a Mr Choksi. She tells them that Choksi is going to build a hotel on the site of the orphanage. At this point, a little boy says to Choksi, “Sir, par last time...,” But he is shushed by an older boy. The following morning, the heartless Choksi arrives with bulldozer in tow. At his signal, the bulldozer delivers a powerful blow on the building, but is unable to bring it down. The little boy tries to explain again, but is stopped midway again by the elder one. Choksi tries his best, but is not able to demolish the orphanage. As he wonders about the strength of the building, the little boy says, “Arre sir, last
7
time bhi yeh deewar nahin tooti thi (Sir, even last time, this wall could not be broken down).” As a disappointed Choksi leaves with his men, the children and their caretaker start dancing in joy, and the voiceover concludes, “Ambuja Cement. Yeh Deewaar Nahin Tootegi.” Apart from this Ambuja cements also come up with merchandises often wherein the masons, contractors are gifted with caps, keychains, t-shirts with the logo of Ambuja cement to enhance the brand recall.
Ambuja has been harping on its „giant compressive strength? proposition; the brand even created the visual of a „giant? and then a broken hammer. Perhaps its most memorable ad was the one involving two estranged brothers trying to break down the wall that runs between their houses (Bhai Bhai, featuring Boman Irani, which was released six years ago). After that humorous attempt, came some ads which presented the brand in a sentimental vein (the Dadi ad), a move that Vivek Deshpande, Ambuja Cement?s vice-president for brand and promotions, agrees was rather disastrous, so much so that the Bhai Bhai ad was recalled. “Our new ad is a correction of this,” he says, adding that the brand will now strike a balance between emotion and humour. ? SALES PROMOTION SCHEMES: The sales promotion schemes are not directly implemented for the end user but channel members are the one who benefit from sales promotions. Gujarat Ambuja Cements has an „I can Initiative? which gives an individual an opportunity in its sales team to come up with its own idea. Apart from this they also felicitate the best performers. They provide performance based incentives. Gujarat Ambuja Cements has worked out an equity-incentive scheme for its retailers.
8
Under the plan, a retailer who sells a minimum of 200 tonnes (equivalent to 4,000 bags) will be eligible for 30 shares of the blue-chip cement maker. Once the minimum target is achieved, he is entitled to three shares for every additional 20 tonnes sold. The scheme will be valid till May 31, 2000. Thus, sales of 300 tonnes of cement will fetch a GACL stockist 45 shares of Gujarat Ambuja, which will shoot up to 300 shares (cash equivalent of Rs 1.04 lakh at Tuesday's prices) once sales touch 2,000 tonnes. The scheme will be a novel route to cement the fortunes of the stockists with that of the company and will help Gujarat Ambuja leverage on the inherent strength of its stock. On an average, stockists sell around 300-400 tonnes a month, and with this new scheme they will be tempted to push Ambuja cement. Cement retailers generally hawk various cement brandsavailable, and the new arrangement, analysts say, is a ploy to usher in greater loyalty for the Ambuja brand. The company is, however, not creating any new shares for rewarding the retailers. Instead, they are given the option by the dealers to convert their cash incentives into equivalent number of shares in GACL. "Instead of giving cash incentives, retailers are given the option to own shares in the company. The understanding is between the dealer and the retailer and the company is no way involved in the share purchases," said a company official. Besides, Gujarat Ambuja has also launched a host of other performancelinked incentive schemes for its retailers which include gold coins and foreign trips. Also on offer are insurance covers upto Rs 5 lakh for personal accidents and scholarships for their children. The company has worked out a mechanism under which one particular scheme can be availed of in combination with other available schemes as well. For enjoying a 10-day trip to the US or a12-day vacation to Europe or 160 grams of gold, GACL stockists will have to meet a sales target of 2,000 tonnes. The same tonnage sales will also entitle the dealer to a six-day trip (for two) to Singapore or Bangkok.
9
To win gold coins, the retailer will have to sell a minimum 100 tonnes upon which he becomes entitled to 8 grams of the yellow metal. Thereafter, the retailer can win two grams of gold for every 25 tonnes of cement sold. Retailers can also avail of a combination of two incentive offerings depending on his sales performance. A retailer selling 400 tonnes of cement, for instance, can both enjoy a vacation to Goa and win 16 grams of gold. The combination may be altered to suit the retailers' wishes. The scheme is an innovative incentive to retailers, and has the effect of tying the retailer closely to the company.
PUBLIC RELATIONS ACTIVITIES They have a website GRIHA-SHILPI which assists customers by assisting in different aspects of building a home. It also provides a list of contractors and their contact numbers across different districts in India. They also help provide expert help wherein experts visit the construction site to guide you and even test the concrete slabs. The link for the website is
http://www.ambujagrihashilpi.com/GrihaShilpi.php
They have a corporate social responsibility cell “The Ambuja Cement Foundation” which has been at the forefront of environmental and social activities. It operates near the companies manufacturing plants. The Ambuja Cement Foundation is the Corporate Social Responsibility wing of Ambuja Cements Ltd. that works with the rural communities surrounding Ambuja?s manufacturing sites. The Foundation is engaged in a variety of people-centric, integrated rural development projects. Website: http://www.ambujacementfoundation.org/ Facebook page:
http://www.facebook.com/pages/Ambuja-CementFoundation/107287509345492
10
doc_478854853.docx
MARKETING STRATEGIES OF AMBUJA CEMENTS
A REPORT ON MARKETING STRATEGIES FOLLOWED BY AMBUJA CEMENTS
Submitted by: HARSHAD NITIN LUNAVAT SECTION: B ROLL NO: 2011089
1
PRODUCT MIX: Cement industry does not have a large product mix and same applies for Ambuja Cements. The product mix can be classified on the basis of the types of cement available. Types of cement Produced at Ambuja Cements are: ? Mortar Cement ? Portland Pozzolano cement (PPC) - PPC is manufactured by blending a mixture of ordinary portland cement and pozzolana materials such as fly ash, in proportions not less than 15 per cent and not over 35 per cent by weight of cement. The Portland Pozzolana Cement is ideally suited for the following construction viz. Hydraulic structures, Mass concreting works. ? Ordinary Portland cement (OPC) (GRADE-43, GRADE-53, GRADE33) ? The 43 grade OPC is the most popular general-purpose cement in the country today. The production of 43 grade OPC is nearly 50% of the total production of cement in the country. ? The 43 grade OPC can be used for following applications: ? General Civil Engineering construction work ? RCC works(preferably where grade of concrete is up to M-30) ? Precast items such as blocks, tiles, pipes etc ? Asbestos products such as sheets and pipes ? Non-structural works such as plastering, flooring etc. ? White Cement PPC is manufactured by blending a mixture of ordinary portland cement and pozzolana materials such as fly ash, in proportions not less than 15 per cent and not over 35 per cent by weight of cement. It is sold in packets of different quantities: 1. OPC contains a mixture of portland clinker and gypsum ground to a very fine powder. About 75% of all the cement produced goes into ready-mix concrete, which is used for buildings, bridges, sidewalks, walls and all types of structures. The rest is used for building materials such as concrete blocks, pipes and
2
pre-cast slabs in road building and repairs and other nation building applications. The Group's principal activity is to manufacture and market cement and clinker for both domestic and export markets. Nowadays cement manufacturing companies also provide ready mix concrete for construction sites.
PROBLEMS IN PRODUCT MIX ? High Production Costs- Due to requirement of commodities like Coal for production and high consumption of fuel required. Major raw materials used include Lime, Clinker, Gypsum ? Low or less product differentiation- Product differentiation between two brands is next to impossible. ? High Transportation cost- Due to the bulky nature of product and sensitivity to external factors like rain or humidity we need to transport it in the right possible way. Once bagged cement becomes a perishable commodity. Accounts for approximately 25% of the total costs. ? High competition- There are 370 companies operating in the organised sector in India. With the top 5 players accounting for 40% of market share.
BRAND NAME STRATEGY The company and its product is named after the place where its first manufacturing plant was set up .i.e. Ambuja Nagar in Gujarat. Due to limited products they are named under the product family name of Ambuja Cements. The company was initially named Gujarat Ambuja Ltd. which was changed after Holcim bought 46% stake in Gujarat Ambuja Ltd. The only way the products in the product line can be differentiated through is the
3
different grades the cements have and the different types of cement i.e PPC, OPC, white cement, sanla as mentioned earlier. PACKAGING Woven sacs are the most cost effective packaging. There are various types of bags made out of PP/ HDPE and with or without lamination. Apart from it there are Jumbo bags which are used to pack bulk quanitities. Off late Woven fabric which is the first stage of Woven sacks, is a preferred medium for bale wrapping and rain protection in the form of Tarpaulin. Visual appeal is not a major concern. Thus, it does not require any specialized designing of product package to attract customers as other products do. The major concern is ease of transportation, storage, minimizing pilferage. The package of Ambuja cement is yellow in colour with woven ends and has hooks so that the porters find it easy to load and unload without hampering the main package. lt also has its trademark logo of a macho holding building which highlights the message “GIANT COMPRESSIVE STRENGTH”. The package should not allow entry of water as cement hardens when it comes in contact with water. The sac should be lightweight as the product itself is bulky. Cement is an intermediate product -- it either goes to a builder, or a concrete manufacturer, or small contractors for repairs and renovations. Even today the most preferred medium is bags, and this trend will continue. Only the dimensions will change.
PLACE: DISTRIBUTION INVOLVED
CHANNELS
They have a nationwide reach with strong footprints in the West, North and East India. Their cement plants cover strategic locations in all these regions. A wide dealer network of over 26000 dealers and retailers nurtured on empowered partnership enables Ambuja cement to reach even the tiniest village. The concept of a two-tier distribution chain comprising of manufacturers and dealers functions very well. It is a perfect and simple set-up, in the sense that manufacturers sale cement to dealers. From there on, the onus
4
is on the dealers who established contact with builders, government and institutional buyers, and sold to retailers. Company invariably hires c & f agents or transport cements to own or government warehouses either via roadway or railways. In case of exports, cement reaches the nearest port via roadways or railways and is then transferred to the importing country. Domestically, from c & f agents or warehouses the cement is transported to the dealers/distributors and in turn to sub dealers who finally sell it to the end users. There may or may not be physical ownership of goods. In the second case, dealers and sub dealers take order from buyers and place it to the companies, co ordinate and monitor the timely dispatch of said orders, transportation of goods and final delivery. Distributor network in cement industry is highly dominating and companies are compelled to hire as they do not really have that rapport and touch with the end consumer of their product. Apart, from this, the distributors have storage facilities as well which help control well in the entire supply chain as they are the ones who bring orders and therefore are directly responsible for the business that a manufacturer would do. However, with the mushrooming of large plants engaging in cut-throat competition to grab a bite of the market pie, Indian cement companies are now beginning to adopt innovative strategies that have revolutionized the way cement is sold in India. What was predominantly sold in bags is now being sold in bulk, albeit in different quantities. Also, with a view to adding value to their products, manufacturers have now started selling concrete instead of cement.
5
PRICING On studying the prices across 6 different districts of Maharashtra a slight variation in Prices were observed which can be observed through the following table. DISTRICT Pune Nagpur Solapur Ahmed Nagar Mumbai Aurangabad PRICE in Rs/50 kg 279 289 284 276 276 282
This variation in prices can be observed all over India. The major factors contributing towards the variation in prices are the regional transportation costs, the variations in regional supply and demand, difference in the intensity of competition amongst local retailers and distributors. Apart from this the prices keep on varying throughout the year depending upon the demand and supply dynamics, the costs of raw material used and other factors. DISCOUNTS: The company does provide discount in case of bulk purchases. The profit margins are already low in cement industry thus discounting is not practiced in case of small quantities. Ambuja Cements is a premium brand having an edge when it comes to cost because of their transportation system they have minimized costs and thus, have a price advantage.
6
PROMOTION ? ROLE OF SALES PERSONAL IN PROMOTION The major customer base which buys cement in India even today is the household owner. Though the end customer the purchase is influenced by opinion leaders viz. contractors, masons, architects, etc. Thus, to attract them Gujarat Ambuja cements sales teams organize seminars for contractors and masons. They also interact with retailers and distributors who are the channel members representing the company to the end customer. They act as the connecting link. They also act as a channel between the company and contractors. The retailers or distributors play an important part in influencing the end customer. ? USE OF ADVERTISEMENTS IN PROMOTION Ambuja cements are the pioneer of branding in cement industry. Ambuja Cements is one of the companies that realized the potential of brand as a differentiator. Even in the eighties, Ambuja cements started its activities for building the brand. According to Superbrands report, Ambuja cements are the first cement brand to start advertising on television. It also uses outdoors for advertising to enhance the brand recall. These activities include hoardings during major festivals like Ganesh festival in Maharashtra, wall paintings and boards at retail stores. A television commercial (TVC) for Ambuja Cement, created by Grey Worldwide, revolves around the story of a wall that doesn?t break, seasoned with an emotional (almost humanitarian) twist. The TVC opens on a shot of the caretaker of an orphanage introducing the children to a Mr Choksi. She tells them that Choksi is going to build a hotel on the site of the orphanage. At this point, a little boy says to Choksi, “Sir, par last time...,” But he is shushed by an older boy. The following morning, the heartless Choksi arrives with bulldozer in tow. At his signal, the bulldozer delivers a powerful blow on the building, but is unable to bring it down. The little boy tries to explain again, but is stopped midway again by the elder one. Choksi tries his best, but is not able to demolish the orphanage. As he wonders about the strength of the building, the little boy says, “Arre sir, last
7
time bhi yeh deewar nahin tooti thi (Sir, even last time, this wall could not be broken down).” As a disappointed Choksi leaves with his men, the children and their caretaker start dancing in joy, and the voiceover concludes, “Ambuja Cement. Yeh Deewaar Nahin Tootegi.” Apart from this Ambuja cements also come up with merchandises often wherein the masons, contractors are gifted with caps, keychains, t-shirts with the logo of Ambuja cement to enhance the brand recall.
Ambuja has been harping on its „giant compressive strength? proposition; the brand even created the visual of a „giant? and then a broken hammer. Perhaps its most memorable ad was the one involving two estranged brothers trying to break down the wall that runs between their houses (Bhai Bhai, featuring Boman Irani, which was released six years ago). After that humorous attempt, came some ads which presented the brand in a sentimental vein (the Dadi ad), a move that Vivek Deshpande, Ambuja Cement?s vice-president for brand and promotions, agrees was rather disastrous, so much so that the Bhai Bhai ad was recalled. “Our new ad is a correction of this,” he says, adding that the brand will now strike a balance between emotion and humour. ? SALES PROMOTION SCHEMES: The sales promotion schemes are not directly implemented for the end user but channel members are the one who benefit from sales promotions. Gujarat Ambuja Cements has an „I can Initiative? which gives an individual an opportunity in its sales team to come up with its own idea. Apart from this they also felicitate the best performers. They provide performance based incentives. Gujarat Ambuja Cements has worked out an equity-incentive scheme for its retailers.
8
Under the plan, a retailer who sells a minimum of 200 tonnes (equivalent to 4,000 bags) will be eligible for 30 shares of the blue-chip cement maker. Once the minimum target is achieved, he is entitled to three shares for every additional 20 tonnes sold. The scheme will be valid till May 31, 2000. Thus, sales of 300 tonnes of cement will fetch a GACL stockist 45 shares of Gujarat Ambuja, which will shoot up to 300 shares (cash equivalent of Rs 1.04 lakh at Tuesday's prices) once sales touch 2,000 tonnes. The scheme will be a novel route to cement the fortunes of the stockists with that of the company and will help Gujarat Ambuja leverage on the inherent strength of its stock. On an average, stockists sell around 300-400 tonnes a month, and with this new scheme they will be tempted to push Ambuja cement. Cement retailers generally hawk various cement brandsavailable, and the new arrangement, analysts say, is a ploy to usher in greater loyalty for the Ambuja brand. The company is, however, not creating any new shares for rewarding the retailers. Instead, they are given the option by the dealers to convert their cash incentives into equivalent number of shares in GACL. "Instead of giving cash incentives, retailers are given the option to own shares in the company. The understanding is between the dealer and the retailer and the company is no way involved in the share purchases," said a company official. Besides, Gujarat Ambuja has also launched a host of other performancelinked incentive schemes for its retailers which include gold coins and foreign trips. Also on offer are insurance covers upto Rs 5 lakh for personal accidents and scholarships for their children. The company has worked out a mechanism under which one particular scheme can be availed of in combination with other available schemes as well. For enjoying a 10-day trip to the US or a12-day vacation to Europe or 160 grams of gold, GACL stockists will have to meet a sales target of 2,000 tonnes. The same tonnage sales will also entitle the dealer to a six-day trip (for two) to Singapore or Bangkok.
9
To win gold coins, the retailer will have to sell a minimum 100 tonnes upon which he becomes entitled to 8 grams of the yellow metal. Thereafter, the retailer can win two grams of gold for every 25 tonnes of cement sold. Retailers can also avail of a combination of two incentive offerings depending on his sales performance. A retailer selling 400 tonnes of cement, for instance, can both enjoy a vacation to Goa and win 16 grams of gold. The combination may be altered to suit the retailers' wishes. The scheme is an innovative incentive to retailers, and has the effect of tying the retailer closely to the company.
PUBLIC RELATIONS ACTIVITIES They have a website GRIHA-SHILPI which assists customers by assisting in different aspects of building a home. It also provides a list of contractors and their contact numbers across different districts in India. They also help provide expert help wherein experts visit the construction site to guide you and even test the concrete slabs. The link for the website is
http://www.ambujagrihashilpi.com/GrihaShilpi.php
They have a corporate social responsibility cell “The Ambuja Cement Foundation” which has been at the forefront of environmental and social activities. It operates near the companies manufacturing plants. The Ambuja Cement Foundation is the Corporate Social Responsibility wing of Ambuja Cements Ltd. that works with the rural communities surrounding Ambuja?s manufacturing sites. The Foundation is engaged in a variety of people-centric, integrated rural development projects. Website: http://www.ambujacementfoundation.org/ Facebook page:
http://www.facebook.com/pages/Ambuja-CementFoundation/107287509345492
10
doc_478854853.docx