Market Research Report: Television Rating Points

Description
different methods of capturing TRPs.

TELEVISION RATING POINTS (TRP)

A MARKET RESEARCH PROJECT
:

GROUP MEMBERS

EVELLYN GOES – 114 RAHUL NAIR – 134 SWAPNIL KANADE – 123 MITESH KAPADIA – 29 HITESH RAMDASANI – 44

INTRODUCTION


What is TRP? Television Rating Points It determines how many people are watching a particular program at a given point of time It is a measure of popularity of a programme or channel





THE NEED FOR TRP
Newspaper / Magazines frequencies can be counted • No direct way to know how many people watch a particular programme • Huge investment goes in TV programmes • Demand for accurate information of TV audiences by advertising agencies, broadcasters, media planners. • Ultimately needed for defining the market’s commercial airtime


WHO DOES IT?
Doordarshan (DART - Doordarshan Audience Research Team) • 1994 - INTAM (Indian National Television Audience


Measurement)

1997 – TAM (Television Audience Measurement) • TAM Media Research– JV of AC Nielsen & Kantar Media Research(IMRB) – (Weekly reports) • 2004 – aMAP Media Research (Daily reports) • Joint Industry Body(JIB) currently monitors the processes and consists of members of ISA, IBF, AAAI


METHODOLOGY


Notebook method of recordkeeping by DD



Frequency monitoring technique
Picture Matching technique



MEASUREMENT TOOLS
Random telephone calls • TV diaries, booklets • Electronic gadgets called People Meters ? Meter with buttons & lights assigned to each member of family ? Accurately monitors what is viewed every second and by whom • In practice, all 3 tools used for increasing accuracy


ENTIRE PROCESS AT TAM
ESTABLISHMENT SURVEY
THE PANEL

THE PEOPLE METERS

THE POLLING

THE PRODUCTION SOFTWARE

THE MONITORING SYSTEM

ANALYSIS SOFTWARE

1) ESTABLISHMENT SURVEY




A large scale face-to-face survey in Tier I cities E.g. Sample is 10 times larger than the THE PANEL panel to be selected May be taken from NRS surveys, Census data or an independent survey can also be carried out THE PEOPLE METERS To determine the characteristics of the population and from whom the panel homes would be selected Provides data on demographics, social characteristics, TV penetration and information on local TV environment
THE POLLING

ESTABLISHMENT SURVEY



THE PRODUCTION SOFTWARE THE MONITORING SYSTEM



ANALYSIS SOFTWARE

2) THE PANEL
• •

Appropriate no. of households selected on basis of statistical design (approx. 5500 – 7500) Control parameters are used within every market to ensure panel representation of all parameters that influence TV viewing
Primary Controls SEC A/B/C/DE Household size programmes Secondary Controls SEC A1/A2 TV type (B&W, Colour)

ESTABLISHMENT SURVEY

THE PANEL

THE PEOPLE METERS

THE POLLING

Claimed weight of viewing
Terrestrial/C&S Language preferred to watch TV

Geographical dispersion
Remote/Non-Remote

THE PRODUCTION SOFTWARE THE MONITORING SYSTEM



Actual data is tracked and extracted from this panel of households

ANALYSIS SOFTWARE

3) THE PEOPLE METERS


Peoplemeter gadgets installed in the panel homes to monitor and store data Dedicated remote control for each individual which enables individual data to be captured in the Peoplemeter One meter enabled to transmit all data through telephone line

ESTABLISHMENT SURVEY

THE PANEL



THE PEOPLE METERS

THE POLLING

THE PRODUCTION SOFTWARE



THE MONITORING SYSTEM

ANALYSIS SOFTWARE

4) THE POLLING


A process of transmitting the data from the Peoplemeter to the central production centre. It occurs daily between 0200h and 0600h via the home’s fixed telephone line or a GSM modem installed in the meter’s transmission unit.

ESTABLISHMENT SURVEY

THE PANEL



THE PEOPLE METERS

THE POLLING

THE PRODUCTION SOFTWARE THE MONITORING SYSTEM

ANALYSIS SOFTWARE

5) THE PRODUCTION SOFTWARE


Software used for transmission is Pollux

ESTABLISHMENT SURVEY

THE PANEL



It guarantees the integrity and standardization THE PEOPLE METERS of the system for all clients.
Pollux enables Nielsen to offer complete transparency, providing an authorized auditor THE PRODUCTION SOFTWARE with direct access to all reports pertaining to THE MONITORING the selection, recruitment, installation, SYSTEM polling and validation of the Peoplemeter ANALYSIS SOFTWARE panel.
THE POLLING



6) THE MONITORING SYSTEM








TAM data comprises of individual TV viewing data ESTABLISHMENT SURVEY and a TVEvents database. THE PANEL MultiGrabber: Digitally captures television images THE PEOPLE METERS Automatic Spot Recognition (ASR): Stores THE POLLING digitalized images grabbed by the grabber in The library where recognition happens. THE PRODUCTION SOFTWARE TelePad : Deals with quality control and facilitates events production workflow THE MONITORING SYSTEM It includes: data entry, editing, cleaning ANALYSIS SOFTWARE and export.

7) ANALYSIS SOFTWARE


Arianna, Nielsen’s comprehensive analysis software, multiplies the value of the TAM data This PC based software is used daily by planners and buyers, advertisers, media directors, programmers, schedulers to achieve their objectives in the competitive world of television

ESTABLISHMENT SURVEY

THE PANEL



THE PEOPLE METERS

THE POLLING

THE PRODUCTION SOFTWARE THE MONITORING SYSTEM



ANALYSIS SOFTWARE The software allows clients to analyze the TAM database in a fast and efficient manner

SIGNIFICANCE OF TRP POINTS


One single television ratings point represents 1% of viewers in the surveyed area in a given minute E.g. TRP of 2.1 represents 2.1% of the panel homes are viewing the particular programme

Ratings are also shown according to specific demographics rather than households • E.g. One ratings point among the key 18-49 year olds demographic is equivalent to 1% of all 18-49 year olds in the country.


RELIABILITY ISSUES & DRAWBACKS


Sampling Errors
1. Inadequate coverage of the TV owning population. E.g.. INDIA – only 16 top cities in 9 states(7000 households) for a Rs.2000 crore market. 2. Excluding top income bracket households.



Bad impact on the content of television
-less focus on building strong programming brands



Extra importance given to TRPs

MEDIA PLANNING AND TRP
Generic strategies used by media planners:


Maximize reach - Buy in channels/ dayparts that increase the
absolute number of people reached.



Maximize Frequency
- Identify channels/dayparts that leads to maximization of duplication.

MAXIMIZE REACH

reach
AOTS

reach

When the duplication is lower the reach increases and average OTS(opportunity to see) decreases

MAXIMIZE FREQUENCY

rch

AOTS.

rch

When the duplication goes up reach decreases and average OTS increases

Basically, to implement this strategies for television medium they use TRP a a measure so that they can optimize their spend along with the purpose being served.

ROLE OF GOVERNMENT


Questions raised in parliament
- only 2 private agencies aMAP & TAM were involved in measuring TRPs



Committee instituted on 12th May 2010
- to bring in place an effective mechanism for a transparent TRP system in India



Issues in current system
- accuracy, accountability, transparency & objectivity

RECENT CASE OF TRP WARS

V/S

KBC - 4 V/S BIG BOSS
The first episode of Kaun Banega Crorepati-4 has beaten the first Bigg Boss episode hands down. • KBC 4 – rating of 5 Big Boss – rating of 3.6 (according to aMAP) • To increase TRPs both broadcasters used various strategies. • Some media experts say that the “Genres” of the shows are different - Different categories of audiences (both the show will sustain)




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