BUSINESS ETIQUETTE
ETIQUETTE
Etiquette, one aspect of decorum, is a code that governs the expectations of social behavior, according to the contemporary conventional norm within a society, social class, or group They are important as they create the first impression which lasts forever
MEETING AND GREETING
?Handshake: offer entire hand, webto-web, shake lightly and release ?In India only when the woman offers her hand, is it acceptable to shake it ?Know whom to introduce first
Junior to senior Fellow worker to client
?Eliminate slang/jargon from your vocabulary ?Always on time, always organized, always ready
MEETING ETIQUETTE
? Always have your notebook & pen ? Never bring up personal problems/issues in a professional situation ? Stay on schedule ? In conference rooms hang back until power players have taken seats
BUSINESS NETWORKING IN SOCIAL SITUATIONS
? Never introduce yourself by your title ? Keep your right hand free ? Stay informed of current events ? Maintain eye contact ? Gracefully accept compliments given to you ? Do NOT correct another·s grammar or pronunciation in public
BUSINESS CARDS
? Manage business card exchanges flawlessly ? Always have a supply of cards ? Ask for someone·s card before offering your own ? Present card face up ? Take time to look at received card ? NEVER turn down an offered card
WORK EVENT
? Network with new people or certain known targets ? Don·t just hang out with friends ? Enter room, step to one side, survey room ? Move toward friendly faces or already formed group ? If someone enters your group, greet them and make introductions
doc_934701687.pptx
ETIQUETTE
Etiquette, one aspect of decorum, is a code that governs the expectations of social behavior, according to the contemporary conventional norm within a society, social class, or group They are important as they create the first impression which lasts forever
MEETING AND GREETING
?Handshake: offer entire hand, webto-web, shake lightly and release ?In India only when the woman offers her hand, is it acceptable to shake it ?Know whom to introduce first
Junior to senior Fellow worker to client
?Eliminate slang/jargon from your vocabulary ?Always on time, always organized, always ready
MEETING ETIQUETTE
? Always have your notebook & pen ? Never bring up personal problems/issues in a professional situation ? Stay on schedule ? In conference rooms hang back until power players have taken seats
BUSINESS NETWORKING IN SOCIAL SITUATIONS
? Never introduce yourself by your title ? Keep your right hand free ? Stay informed of current events ? Maintain eye contact ? Gracefully accept compliments given to you ? Do NOT correct another·s grammar or pronunciation in public
BUSINESS CARDS
? Manage business card exchanges flawlessly ? Always have a supply of cards ? Ask for someone·s card before offering your own ? Present card face up ? Take time to look at received card ? NEVER turn down an offered card
WORK EVENT
? Network with new people or certain known targets ? Don·t just hang out with friends ? Enter room, step to one side, survey room ? Move toward friendly faces or already formed group ? If someone enters your group, greet them and make introductions
doc_934701687.pptx