Jeffry A Timmons Professor Of Entrepreneurial Studies

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Heidi Neck, Faculty Director

Email [email protected]
Notes
Heidi Neck is the Jeffry A. Timmons Professor of Entrepreneurial Studies at
Babson College. As Faculty Director of the Babson Symposium for
Entrepreneurship Educators (SEE), she passionately works to improve the
pedagogy of entrepreneurship education because new venture creation is
the engine of society. Given the integrated and multidisciplinary nature of
entrepreneurship, teaching entrepreneurship requires an entrepreneurial
approach. In her own words:

"I demand that my students think and act entrepreneurially, which requires
creative problem-solving, calculated risk-taking, and improvisation. From a
pedagogical perspective, I have to do the same. Teaching entrepreneurship
requires continual innovation, fearless experimentation, and structured
chaos. There is absolutely nothing more fun to teach! Yet I have a
significant responsibility. Given the chaotic and nonlinear nature of
entrepreneurship I must develop the discovery, thinking, reasoning, and
implementation skills of my students so they may lead, manage, and excel
in highly uncertain entrepreneurial environments. I want my students to
identify and capture the right opportunity at the right time for the right
reason."

In addition to entrepreneurship education Professor Neck's research
interests include social entrepreneurship, corporate entrepreneurship, and
creativity. She has published numerous book chapters, research
monographs, and refereed articles in such journals as Journal of Small
Business Management, Entrepreneurship Theory & Practice, and
International Journal of Entrepreneurship Education. She is on the editorial
board of Entrepreneurship Theory & Practice and Academy of Management
Learning & Education. Recognized for her contributions to innovative
teaching and curriculum developments, she's received numerous awards
including Babson's Deans' Award for Excellence in Teaching, the Gloria
Appel Prize for entrepreneurial vitality in academe, United States
Association for Small Business & Entrepreneurship (USASBE) Outstanding
Entrepreneurship Course, USASBE Best Practice Pedagogy for theatrical
improvisation, and USASBE best workshops for social entrepreneurship
development and entrepreneurship pedagogy using the historic account for
Ernest Shackleton's journey to the South Pole as a backdrop for a
discussion on entrepreneurial thought and action. Babson has nominated
her twice for the Carnegie Foundation Professor of the Year Award - but
only nominated!

Heidi Neck completed her Ph.D. in Strategic Management and
Entrepreneurship from the University of Colorado at Boulder. She holds a
B.S. in Marketing from Louisiana State University and an M.B.A. from the
University of Colorado, Boulder. Professor Neck teaches entrepreneurship
at the executive, MBA, and undergraduate levels, and consults small
businesses. She regularly speaks and teaches around the world helping
educators better teach entrepreneurship and espousing the positive force of
entrepreneurship at a societal change agent.

Candy Brush

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Notes
Dr. Candida Brush is a full professor and holder of the Paul T. Babson Chair
in Entrepreneurship and serves as Division Chair for Entrepreneurship.
Professor Brush is well known for her pioneering research in women’s
entrepreneurship. She conducted the first and largest study of women
entrepreneurs in the early 1980s, resulting in one of the earliest books on
the topic. Her continued research catalyzed studies and dissertations
worldwide. With four other researchers she founded the Diana Project, a
research consortium investigating women’s access to growth capital
internationally. With her four co-researchers, she was named the 2007
recipient of the FSF - Swedish Research Foundation International Award for
Outstanding Research Contributions in the Field of Entrepreneurship.
Prentice Hall- Financial Times published their book, Clearing the Hurdles:
Women Building High Growth Businesses (2004). From this research, she
co-edited a second book, Growth-Oriented Women Entrepreneurs and their
Businesses: A Global Research Perspective in 2006, and a third, Women's
Entrepreneurship and Growth Influences: An International Perspective, is
forthcoming in 2009.
Dr. Brush's research investigates resource acquisition, strategy and
financing of new ventures. She is the author of more than 90 articles
published in scholarly journals including Journal of Business Venturing,
Entrepreneurship Theory and Practice, Strategic Management Journal,
Journal of Management Learning and Education, Academy of Management
Executive, and Annals of Political and Social Science. She is an Editor for
Entrepreneurship Theory and Practice, and serves on the editorial review
boards for Journal of Business Venturing, Strategic Entrepreneurship
Journal, Business Horizons and the International Journal of Female
Entrepreneurship. She has written book chapters for the Organization for
Economic Cooperation and Development (OECD), and the International
Labor Organization (ILO) on women's entrepreneurship and economic
development. For her research work, she was recognized in 2007 by the
Global Consortium of Entrepreneurship Centers as a 21st Century
Entrepreneurship Scholar.
Professor Brush’s research is often featured in noted popular media
including the Wall Street Journal, Business Week on Line, the Boston Globe
and Inc. A frequent adviser to the U.S. Small Business Administration Office
of Advocacy on women’s entrepreneurship, Professor Brush is on the Board
of Directors of the Center for Women’s Business Research, and the
Executive Committee of Children Without Borders, a clinic in Costa Rica.
She serves on the board of many start-up, and has coached and advised
numerous start-up ventures.
Prior to joining Babson, Professor Brush was an Associate Professor of
Strategy and Policy, Founder of the Council for Women’s Entrepreneurship
and Leadership, and Research Director for the Entrepreneurial
Management Institute at Boston University.
Professor Brush had early entrepreneurial experience in the airline industry
and small business consulting, and co-founded a land development
company. She received her DBA from Boston University, an MBA from
Boston College and a BA from the University of Colorado.

Robert Caspe

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Notes
Bob Caspe has served as CEO and Chairman of several companies that he
cofounded, in several industries. These include: medical electronics,
machine vision, graphic arts, photojournalism, and consumer electronics.
These companies have developed, under Bob’s leadership, everything from
integrated computer system products and software, to embedded systems
and custom integrated circuits. Common threads throughout all of these
companies are the fields of signal processing and imaging. Bob has an
engineering background and has expertise as a software and hardware
designer. As well he has a solid theoretical understanding of many signal
processing algorithms. Over the years, he has developed a clear
understanding of the marketing and growth issues that confront small
companies.

Les Charm

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Notes
Professor Charm has been a partner in the firm of Youngman & Charm
since 1972. The firm specializes in directorship functions for firms owned
and operated by entrepreneurs and in assisting companies that are
experiencing operating and/or financial problems. Youngman & Charm has
operated in a variety of industries, channels of distribution, and has been
involved in many successful financings and acquisitions and mergers.
From 1977 through 1990, Professor Charm was chairman and president of
a major distributor and specialty retail chain. He has been active in other
specialty marketing companies, and served as a member of the Board of
Directors of the International Franchise Association .He was a director of
the National Association of Corporate Directors-New England. He currently
is on the board of several firms where is generally sits as the lead director.
Professor Charm has taught throughout the world on a variety of topics
regarding entrepreneurship and governance. He is on the President's
Council at Babson, and is the recipient of the Appel Award for
Entrepreneurship.

Allan Cohen

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Notes
Professor Cohen holds the Edward A. Madden Distinguished Professorship
in Global Leadership. He was also the interim dean of the graduate
program.
Dr. Cohen completed seven years as vice president of academic affairs and
dean of faculty. A consultant on organizational change for companies such
as GE, he helped found the Indian Institute of Management in Ahmedabad.
At the University of New Hampshire, he was the J.R. Carter Professor of
Management. Dr. Cohen is coauthor of Managing for Excellence, the
award-winning Alternative Work Arrangements; Integrating Individual and
Organizational Needs; Power Up: Transforming Organizations Through
Shared Leadership; and Influence without Authority (also being translated
into Japanese).
Areas of expertise include leadership and influence, changes in
organizations, educational methods, management and organizational
behavior, cross-functional teams, group dynamics, management
development for international work, negotiations, and strategic change.

Lisa DiCarlo

Email [email protected]
Notes
Dr. DiCarlo comes to the Entrepreneurship Division with expertise in
qualitative research methods and analysis, ethnographic research and
writing, and discourse analysis. Her research areas include transnational
migration, consumption and sustainability, entrepreneurship and creative
economy, and the intersection of ethnographic research and social
entrepreneurship. She is the recipient of two Fulbright Research
Fellowships and the author of Migrating to America: Transnational Social
Networks and Regional Identity among Turkish Migrants (IB Tauris). Her
current projects include social impact assessment of environmental
initiatives in Turkey, and examining state support of, and public reactions to
Ebru: Reflections of Cultural Diversity in Turkey.

Dr. DiCarlo teaches the off-shore course "Social Responsibility through Eco-
Enterprise in Turkey," applied research methods and qualitative data
analysis, and discourse analysis. She is currently developing courses on
social impact assessment methods. When she isn't teaching at Babson, she
is probably somewhere in Turkey.

Walter Esquivel

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Notes
Walter is the Director of The William F. Glavin Center for Global
Management which is the organization that leads Babson College’s
international initiatives and contribution to the advancement of global
management education. Through its regional institutes in Asia, Europe and
Latin America and the Office of International Programs, the Glavin Center
creates a worldwide network of partner institutions from which new
intellectual capital and experiential opportunities continually arise. With the
mission to bring a global orientation to all facets of Babson’s management
education and programs, the Glavin Center ensures that every Babson
student receives the preparation needed to succeed in the global economy.
Walter also holds the Luksic Directorship of the Institute for Latin American
Business (ILAB). ILAB at Babson College builds and maintains Babson's
network of partner schools and institutions across Latin America, enabling
an exchange of knowledge and experience between the Americas. Through
this network, the Institute actively shares Babson's expertise in
entrepreneurship curriculum development and teaching with the region's
leading business schools. In addition to his responsibilities as Director,
Walter has also joined the Babson College faculty and is teaching Family
Enterprising.
Previous to joining Babson College, Walter Esquivel, as CEO of Navex,
developed a successful ‘container logistics’ business in Costa Rica
consisting of an ocean shipping agency (Sea Land Service, Inc.), inland
transportation, container storage and repair and stevedoring services. In
2001 the company was acquired by a major US Company in the field
seeking to expand its business to the South American market.
Walter also served as the Chairman of the Board of CINDE which is an
institution whose purpose is the attraction of (FDI) foreign direct investment
into Costa Rica; President of AMCHAM (American Chamber of Commerce)
which together with the other Amcham’s of the region has been instrumental
in promoting a Free Trade Agreement with USA and, has served as a Board
of Directors member in a variety of industries such as a banking/financial
institution, food processing plant and a manufacturing Free Zone
development company.
Walter earned his BA from California State University, Long Beach and
attended the (PAG) Executive Business Program at INCAE. His
entrepreneurial spirit has led him to actively participate in the business
organization YPO and lately WPO (World Presidents Organization). He is
fluent in three languages (English, Spanish and French).

Mary Gentile

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Notes
Mary C. Gentile, Ph.D., is Director of the business curriculum, Giving Voice
to Values; Senior Research Scholar at Babson College; and an independent
consultant based in Arlington, MA. Previously Gentile was a faculty
member, researcher, and administrator at the Harvard Business School.

As an independent consultant (1995-present), Gentile works with corporate,
non-profit and academic institutions on curriculum development, executive
coaching, issue definition and strategy related to leadership development,
social impact management, ethics, business education and diversity. Clients
have included: Harvard Business School, Columbia University Business
School, Pfizer Corporation, Dana Corporation, The United Nations Global
Compact Learning Forum, University of Texas-Austin Business School,
Harvard University Kennedy School of Government, the Ford Foundation,
the Aspen Institute, UCLA Anderson School of Business Executive
Education, Duke University Fuqua School of Management, Notre Dame
Business School, Washington State University Business School,
International Women's Forum, Merrill Lynch, Morgan Stanley, Bentley
College School of Business, Graduate School of Management at Simmons
College, Arthur Andersen, Harvard Divinity School, among others.

With The Aspen Institute’s Business and Society Program (Aspen BSP),
Gentile has been a key consultant from the organization’s inception,
focusing on strategy and mission definition; research and networking;
curriculum development; program design; writing of position papers and
articles; and general executive coaching. The mission of this organization is
to increase the supply of business leaders with the will and skill to manage
complex issues at the intersection of business needs and wider societal
concerns. Gentile’s experience, knowledge and network in graduate
business schools have been key to her work with this Ford Foundation-
funded institute. Some of the specific projects she has worked on include:
Corporate Governance & Accountability; Teaching Innovation Project;
Business Leaders Dialogue; Balanced Leadership Executive Education
program; Caseplace.org; Shipley Business Leadership Case Competition;
Beyond Grey Pinstripes, etc.

She is the Director of an innovative new curriculum, Giving Voice to Values,
launched by Aspen BSP and Yale School of Management. This pioneering
approach to values-driven leadership has been featured in the New York
Times, Financial Times, Harvard Business Review and BizEd, and is being
piloted in scores of business schools around the world. A book is
forthcoming from Yale University Press in 2010. While at Harvard Business
School (1985-95), Gentile developed the School's first and very highly rated
course on managing diversity. She served as Vice Chair of the School's
Diversity Task Force and was a member of the core design and planning
committees for Harvard's MBA Leadership and Learning, a comprehensive
review and re-visioning of the MBA program. She offered numerous faculty
development workshops and presentations to faculty assemblies on issues
related to diversity, pedagogy, and business ethics. She ran the case
development program, responsible of hiring, training, and managing a staff
of 60 plus research associates.

Also while at Harvard Business School, Gentile was one of the principal
architects of the innovative educational program, Leadership, Ethics and
Corporate Responsibility, which served to integrate Business Ethics into the
Harvard graduate management curriculum. From the inception of this
program, Gentile was centrally involved with its planning, faculty and
curriculum development, research, teaching, and institutional development.
The effort eventually produced a three week module required of over 900
incoming Harvard MBA students annually; a series of elective courses; an
innovative program of faculty and curriculum development; and a series of
extra-curricular offerings. Gentile co-authored a book detailing the history,
philosophy and implementation of this ethics initiative, Can Ethics Be
Taught? Perspectives, Challenges, and Approaches at Harvard Business
School (co-authored with Thomas R. Piper and Sharon Parks, Harvard
Business School Press, 1993, translated into Japanese and Hungarian).

Her other publications include Differences That Work: Organizational
Excellence through Diversity (Harvard Business School Press, 1994; paper
1996; reissued by Waveland Press 2000); Managing Diversity: Making
Differences Work (Harvard Business School Publishing, 1995); Managerial
Excellence Through Diversity: Text and Cases (Richard D. Irwin, Inc., 1995;
reissued by Waveland Press, 1998), as well as numerous articles, cases,
and book reviews in publications such as Academy of Management
Learning and Education, Harvard Business Review, Risk Management,
CFO, The Journal of Human Values, New Academy Review, BizEd,
Strategy+Business, etc.
Gentile also served as the Content Expert for the award-winning multi-
media interactive CD-ROM, Managing Across Differences (Harvard
Business School Publishing New Media Group, 1996). This corporate
training tool has been adopted by numerous major corporations as a core
component in their professional development initiatives. Gentile holds a
bachelor's degree from The College of William and Mary (Williamsburg, VA)
and an M.A. and Ph.D. from the State University of New York at Buffalo.

Daena Giardella

Email [email protected]
Personal Linkhttp://www.daenagiardella.com/
Notes
Daena Giardella has dual backgrounds in the performing arts and in
organizational development and coaching. An actor, director, teacher, and
consultant, she has spent over 25 years combining these disciplines and, in
the process, pioneered an innovative method for teaching improvisation to
people from virtually every profession. She designs professional training
and educational programs that target entrepreneurship, leadership, team
building, creativity development, and presentation excellence.

From Boston to Brussels, prominent organizations and world-class
companies have tapped Daena as an executive leadership coach and
keynote speaker. She teaches Improvisation & Influence for the MIT Sloan
School of Management’s SIP week, and she led an advanced training in
Negotiation Improvisation for the European Commission. Among her past
clients are The American Heart Association, Hewlett Packard, Citibank,
Smith College Executive Education, Imagine Foods, Mass. W.I.C. Program,
The U.N. Copenhagen Conference on Women, Bentley College, Kodak,
and The Royal Bank of Canada.

Daena has written, produced and starred in many original one-woman
theater performances which have received wide critical acclaim throughout
the United States and internationally. The Boston Globe has called her an
"impressive talent" and the Tel Aviv Ha’eer wrote, "Giardella is a
phenomenon...a classic actress." She is a member of the American
Federation of Radio and Television Artists.

Daena’s myriad TV and radio appearances include The Cheryl Richardson
Life Makeover Show on the Oxygen Network, the PBS series Discovering
Psychology, and Currents, a talk and interview radio show she hosted on
the National Radio Network. Daena co-authored a book called Changing
Patterns: Discovering the Fabric of Your Creativity, and recorded a spoken
word CD entitled Improvisation in Everyday Life.

Daena was also a faculty member at Emerson College and the Boston
Conservatory, and she co-founded TheraVision, a video/theater process for
training psychotherapists at the Kantor Family Institute. She was the
director of a theatre program for at-risk high school students at Boston’s
Roxbury High School under a grant from Harvard University. Daena has
worked in dozens of schools systems and universities where she created
original plays with students and implemented teacher-training workshops
that help teachers and professors utilize creative teaching approaches in
their respective subject areas. She has given diversity and anti-bullying
workshops for teachers and students in many educational settings,
including the New Mexico Human Rights Foundation.http://www.daenagiardella.com/

Patricia Greene

Email [email protected]
Notes
Patricia G. Greene is Professor of Entrepreneurship of Babson College,
where she holds the President's Chair in Entrepreneurship. She previously
served as Provost, and before that as the Dean of the Undergraduate
School at Babson and held the President’s Endowed Chair in
Entrepreneurship. Prior to joining Babson she held the Ewing Marion
Kauffman/Missouri Chair in Entrepreneurial Leadership at the University of
Missouri – Kansas City (1998-2003) and the New Jersey Chair of Small
Business and Entrepreneurship at Rutgers University (1996-1998). Dr.
Greene earned a Ph.D. from the University of Texas at Austin, an MBA from
the University of Nevada, Las Vegas, and a BS from the Pennsylvania State
University. She was a founding member of the Rutgers Center for
Entrepreneurial Management and the coordinator of the Rutgers
Entrepreneurship Curriculum. At UMKC she helped to found KC
SourceLink, the Entrepreneurial Growth Resource Center (EGRC), the
iStrategy Studio, the Business and Information Development Group
(BRIDG), the UMKC Students in Free Enterprise Program (SIFE), the
Kauffman Entrepreneurship Internship Program (KEIP), the Entrepreneurial
Effect, the Network for Entrepreneurship Educators and Researchers
(NEER), and the annual regional Business Plan Competition.

Dr. Greene’s research focuses on the identification, acquisition, and
combination of entrepreneurial resources, particularly by women and
minority entrepreneurs. She is a founding member of the Diana Project, a
research group focusing on women and the venture capital industry. The
Diana Projects books include International Women’s Entrepreneurship:
Research on the Growth of Women Owned Businesses, Women and
Entrepreneurship: Contemporary Classics, Clearing the Hurdles: Women
Building High Growth Businesses (recently republished in Chinese). Her
most recent book, with Mark Rice, is the edited volume, Entrepreneurship
Education. Her work has been published in journals including Journal of
Business Venturing, Venture Capital, Entrepreneurship Theory and
Practice, Journal of Business Research, Small Business Economics,
Academy of Management Executive, Journal of Small Business
Management and The National Journal of Sociology.

Greene serves as the Vice Chair for Research for the Center for Women’s
Business Leadership Board. She is co-chair of the Steering Committee for
the Entrepreneurship Affinity Group of the AACSB. She has served on other
advisory boards including those of the State of Missouri Small Business
Development Centers, Kansas Women’s Business Center, Growth
Opportunity Connection, the Kansas City ATHENAPowerLink™ and the
Helzberg Entrepreneurial Mentoring Program. Greene is a frequent speaker
at national and international events. Prior to becoming a professor she
worked primarily in the health care industry. Her areas of expertise include:
entrepreneurship, venture capital, and women in business.

Erik Noyes

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Notes
Dr. Noyes is an Assistant Professor of Entrepreneurship at Babson College
where he holds the Martin Tropp Term Chair. Professor Noyes completed
his doctorate at Boston University. He has a B.A. from Brown University in
International Economic Relations, and an MBA (with a concentration in
strategy and innovation) from the University of New Hampshire. Professor
Noyes’ doctoral dissertation examined Interlocking Boards and Patterns of
Corporate Entrepreneurship among Standard & Poor’s 500 Companies.
Dr. Noyes’ professional background and research both focus on corporate
entrepreneurship/strategic renewal, corporate innovation, and corporate
new venture creation. His ongoing research examines the roles of networks
in corporate new venture creation, entrepreneurial opportunity recognition,
and the diffusion of knowledge about best practices in corporate
entrepreneurship.
At Babson, Professor Noyes teaches Foundations of Management and
Entrepreneurship and Entrepreneurship and New Ventures. Additionally, he
has taught both Strategic Management and General Management at the
undergraduate level, as well as MBA seminars on innovation and new
product idea generation. Prior to joining Babson, Dr. Noyes was a Senior
Consultant with a growth strategy and innovation consulting firm where he
consulted with companies such as Nokia, Hewlett-Packard, Motorola, BMW,
Guidant, and New Balance. He also founded a venture, Market Art, which
developed custom, business-themed art pieces for innovative companies.
His experience includes research and analyst work in technological
innovation and advertising communications.

Mark Rice

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Notes
Mark P. Rice is the Frederic C. Hamilton Professor for Free Enterprise at
Babson College and also Professor of Technology Entrepreneurship at the
Olin College of Engineering. Dr. Rice is co-author of Radical Innovation:
How Mature Companies Can Outsmart Upstarts, which was published by
Harvard Business School Press. His research on corporate innovation and
entrepreneurship has been published widely in academic and practitioner
journals including Organization Science, R&D Management, Journal of
Marketing Theory and Practice, IEEE Engineering Management Review,
Academy of Management Executive, and California Management Review.
Rice consults and teaches in the areas of innovation management,
entrepreneurship, technology strategy, and new business incubation.
From 2001 – 2007, Professor Rice served as the Murata Dean of the F. W.
Olin Graduate School of Business at Babson College. During his tenure as
Dean he held several leadership roles in the Association for the
Advancement of Colleges and Schools of Business, including chair of the
Pre-Accreditation Committee; vice chair of the Strategic Directions
Committee; and member of the Nominating Committee. He has been a
frequent speaker at AACSB Deans’ conferences.
Professor Rice previously served as director of the nationally recognized
RPI Incubator Program and as co-founder and director of the Severino
Center for Technological Entrepreneurship at Rensselaer Polytechnic
Institute. He has been a director and chairman of the National Business
Incubation Association, which honored him in 1998 with its Founder’s
Award. With Dr. Jana Matthews, he co-authored Growing New Ventures --
Creating New Jobs: Principles and Practices of Successful Business
Incubation.
Before returning to academia, Professor Rice was an investment broker and
the director of mergers and acquisitions for a business brokerage firm. In
the late 1970s / early 1980s, Rice was co-founder and President of Power
Kinetics, Inc., a solar energy R&D and manufacturing company.
In 2002 Rice received the Edwin M. and Gloria W. Appel Entrepreneurship
in Education Prize. Dr. Rice holds B.S. and M.S. degrees in Mechanical
Engineering and a Ph.D. in Management from Rensselaer Polytechnic
Institute.

Angelo Santinelli

Email [email protected]
Notes
Mr. Santinelli is an experienced leader and innovator in creating business
strategy, marketing and delivering results. His more than 20 years of
business experience covers a broad range of disciplines and
responsibilities: including business development, strategic planning, M&A,
IPO, private equity financing, customer service, all aspects of marketing and
international operations. Mr. Santinelli has served on numerous boards of
directors participating in both audit and compensation committees. He has
served as an executive and officer of a public company.
Mr. Santinelli is the founder of Dakin Management, a strategy consultancy
focusing on small to medium size businesses. He was previously a partner
with North Bridge Venture Partners, where he began his investing career in
1998. North Bridge is a leading seed and early stage venture capital firm
headquartered in Waltham, Massachusetts. His investment interests ranged
from communications, wireless, software and Internet infrastructure.
Prior to joining North Bridge, he was a senior executive of the Shiva
Corporation, a leading provider of Remote Access Networking products. Mr.
Santinelli served as Senior Vice President Worldwide Marketing and
Business Development. He joined Shiva when it was private and was part of
the management team that led it through a successful IPO, several
acquisitions and rapid growth phase. At Shiva he was responsible for
building and managing the product management, product marketing,
marketing communications, knowledge management, business
development and Web groups. He served on the company’s executive
committee and ran North American sales for a period of time.
Prior to Shiva he was with the Boston Consulting Group where he
participated in the high-tech practice group, focusing on both business
strategy and business process re-engineering for Fortune 500 companies.
Mr. Santinelli also spent several successful years in sales with International
Business Machines, selling both large and small systems and software to
financial institutions.
He has been a Senior Lecturer at MIT, Sloan School of Management, where
he taught Entrepreneurship. He received a BS from Fordham University in
1984, and an MBA from Harvard University Graduate School of Business
Administration in 1989.

Leonard Schlesinger

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Notes
Leonard A. Schlesinger became the 12th president of Babson College on
July 1, 2008—bringing to the College an extraordinary blend of leadership
experience in academia and industry, particularly in the retail and service
sectors. He came to Babson from Limited Brands, based in Columbus,
Ohio, where he served in executive positions since 1999, most recently as
Vice Chairman and Chief Operating Officer. Among his accomplishments,
he dramatically strengthened customer and employee loyalty, resulting in
increased profitability. Earlier in his career, he was Executive Vice President
and Chief Operating Officer at Au Bon Pain.

His academic career includes twenty years at Harvard Business School
where, most recently, he served as the George Fisher Baker Jr. Professor
of Business Administration, leading MBA and executive education
programs. Courses he taught include organizational behavior, human
resource management, general management, and service management.
President Schlesinger is well-known for his pioneering research and
publications on the “service profit chain.” He also was an architect and chair
of Harvard Business School’s MBA Essential Skills and Foundations
programs. After his time at Harvard Business School, he served as a faculty
member and senior administrator at Brown University.

In addition, President Schlesinger has lectured and consulted on service
quality and customer satisfaction for over 100 major corporations, non-profit
organizations, as well as governments and international leadership
organizations around the world. He was an active leader in the design and
development of the “Work-Out!” initiative at General Electric and the
“Reinventing Government” process for the U.S. Department of Labor.

His writings on organizational management have been widely published. He
is the author or co-author of nine books, including The Value Profit Chain
(Free Press, 2003), The Service Profit Chain (Free Press, 1997) and The
Real Heroes of Business . . . and Not a CEO among Them (Doubleday
Currency, 1994), and has written over 40 articles for academic audiences
as well as for The New York Times, Fast Company, and Harvard Business
Review. He has served on the editorial boards of four major academic
journals and has published numerous case studies on management issues
that have sold well over one million copies. He also has completed three
video series and a satellite teleseminar on service management issues.

President Schlesinger currently serves as a Board Member of the Beth
Israel Deaconess Medical Center and is a member of the Corporation of the
Winsor School. His past Board service includes Borders Group, Inc., The
Columbus Foundation, Combined Jewish Philanthropies, GC Companies
Inc., Limited Brands, Pegasystems, Inc., and The Ohio State University
Medical Center Partners.

President Schlesinger holds a Doctor of Business Administration from
Harvard Business School, an MBA from Columbia University and a
Bachelor of Arts in American Civilization from Brown University. His wife,
Phyllis, is a management professor specializing in organizational behavior
and a former faculty member of Babson College and The Ohio State
University’s Fisher College of Business. They have three daughters.

Andrew "Zach" Zacharakis

Email [email protected]
Notes
Andrew Zacharakis is The John H. Muller, Jr. Chair in Entrepreneurship at
Babson College, Wellesley, Mass. He is the Director of the Babson College
Entrepreneurship Research Conference and past president of the
Entrepreneurship Division of the Academy of Management. He is also a
past chair of the Entrepreneurship Department at Babson College and a
past Director of the Arthur M. Blank Center for Entrepreneurship at Babson.
His writings and research focus on two major areas of entrepreneurship: the
venture capital decision-making process, and entrepreneurial growth
strategies.
Zacharakis is the author of five books, Entrepreneurship (with Bygrave),
Entrepreneurship: The Engine of Growth Volume 2 (with Spinelli), The
Portable MBA in Entrepreneurship, 3rd Edition (with Bygrave), Business
Plans that Work (with Timmons and Spinelli) and How to Raise Capital (with
Timmons and Spinelli). His research has been published in numerous
academic journals including: the Journal of Business Venturing;
Entrepreneurship: Theory and Practice; Journal of Private Equity Capital;
International Trade Journal; Academy of Management Executive; Journal of
Management; and Frontiers of Entrepreneurial Research. Moreover, his
article, “Differing perceptions of new venture failure: A matched exploratory
study of venture capitalists and entrepreneurs” was selected as the best
article published by Journal of Small Business Management in 1999.
Professor Zacharakis has taught seminars at leading companies, including
Intel, Met Life, and Lucent Technologies. He has also taught executives
worldwide in such countries as Costa Rica, Chile, China, Mexico, Australia,
Turkey, Spain and Germany.

Lynn McElholm

Email [email protected]
Work Phone 781-239-6279
Office Location Arthur M Blank Center, Room 106C
Notes
As Program Manager for the Babson Symposia for Entrepreneurship
Educators, Lynn oversees programs that train academics and
entrepreneurs from over 55 countries to teach entrepreneurship by
combining theory and practice to thousands of students each year. Lynn
joined Babson in 2001 and served in multiple roles in the graduate school
for over seven years. Most recently as Associate Director of the Evening
MBA Program, she led the delivery of the Evening MBA and MS programs
with a total population of 1,000 students. Her responsibilities included
planning and organizing new student orientations, working with the faculty
director and student leaders on program initiatives, and advising students
on degree completion and course selection.
Before joining Babson, Lynn worked in Germany for 1.5 years at a global
steel engineering firm, BWG, as well as a non-profit organization called
Kindernothilfe. She has traveled to over 20 countries and took part on the
Babson off-shore elective courses to China and Brazil. Lynn holds a
Bachelor of Science degree from Union College in mathematics/psychology.
She earned an MBA with a focus in Global Management from Babson
College in 2007.

Carolynn Henderson

Email [email protected]
Notes
Carolynn joined the Blank Center in August 2004 after completing a two-
month temporary assignment at Babson helping with the Price-Babson
SEE-20 and Summit programs.
Carolynn assists Lynn McElholm with the annual Price-Babson SEE
programs and helps to expand the Babson SEE programs to international
locations. Prior to Babson, she worked for seven years in the Human
Resource Department at Boston Scientific, Natick.

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