Description
Typically, it applies to markets where goods or services are bought and sold. Microeconomics examines how these decisions and behaviors affect the supply and demand for goods and services, which determines prices, and how prices, in turn, determine the quantity supplied and quantity demanded of goods and services
Enabling financial institutions worldwide to excel through the effective use of information technology
Agenda
• PrimeSourcingTM – An Overview • Domain & Technology Expertise • Methodologies • PrimeSourcingTM – Value Proposition
PrimeSourcingTM is i-flex' offering of IT services to meet the client’s needs for specific customized solutions
Services Evolution
POCC e-Solutions Java CoE CoE for Insurance IBM Mainframe ODC Domain Specific SBUs
CRM CoE
CMM Level 5 Certification
.Net initiatives
CoE for System Integration
Testing CoE
FLEXCUBE SSI
Center for Business Intelligence
Consulting
1st Dev. Center outside India in Singapore
North America Dev. Center
CMMi Level 5 SAS 70 Type II BS7799
CMM Level 4 Certification
Data Warehousing projects
Development & Integration Services
CoE for Payment Systems
Technology Deployment & Management Services
Insurance
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
Services – Progressive Momentum
Revenues 250
6000 Resources
208
200
5000
4922 4182 3578 2673 1401
Revenues in USD MM
158
150
4000
118
100
124
3000 2000
50
40
43
58
1000 0
891
1059
0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 (Q2)
2001-02
2002-03
2003-04
2004-05
2005-06
2006-07
2007-08 (Q2)
Customers 300
Countries 70
262
250
242 209
60 50 40
59 46 31 35 48
62
200
150
140 112
158
165
30 20
100
50
10
0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 (Q2)
0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07
PrimeSourcing Portfolio
s Domain Verticals Investment Banking Retail Banking Corporate Banking Private Banking
OBJECTIVES •Develop deep domain expertise in each practice line •Understand technology use & solutions in each area •Prepare winning solution footprint •Build practices along present & future industry trends •Cross Training in identified practice lines – functional experts & technology experts
Insurance
BENEFITS •Improved Delivery Capability – Costs, Time to Market & Quality •Large pool of technical resources with ingrained business fundamentals •Effective implementation of technology & business expertise to implement winning solutions •End to end value added partner across processes, applications & infrastructure
Specialized Practice Lines Business Intelligence Payments PrimeQuality
Oracle Competency Centre and CRM
Technology Practice Lines JAVA Microsoft Technologies RDBMS
Mainframes
PrimeSourcing Offerings
Application Development Migration& Porting Third Party Product Implementation Support & Maintenance
Q / A Testing
System Integration
Top Tier Customer Base
Services Portfolio
• Offers a comprehensive portfolio of services for the Financial • • • • •
Services Industry CMMi Level 5 certified Enables faster delivery of the solution through usage of product components Delivers value through Specialized Practice Lines Follows a flexible approach Leverages India advantage
Key Differentiators
Financial Services Domain Expertise Well enmeshed grid of techno- functional expertise
Engagement model through Relationship Management
Comprehensive & Transparent Project Management Superior Process & Methodology
Center of Excellence Approach
PrimeSourcing™ Engagement Models
T&M
Onsite Consulting / Staff Augmentation • Building Working Relationships • Proven competence and capability • Develop business understanding • Onsite
– Delivery managed by client
– Rate Structure: MSA based • Offshore – Delivery managed by client
– Rate Structure : MSA based
PrimeSourcing™ Engagement Models.. Contd.
Partnership
MANAGED T&M • Onsite – Delivery managed by i-flex with client guidance – Rate Structure: MSA based • Offshore – Delivery managed by i-flex with client guidance – Rate Structure: MSA based • Development, Ongoing Support & Testing FIXED PRICE / TURNKEY • Collaborative working model • Onsite, offsite or offshore combinations • Onsite – Deliverables managed by i-flex as per agreement • Offshore – Deliverables managed by i-flex as per agreement – Risk absorbed by i-flex • Onsite / offsite (near shore) / offshore synergies • Predictable delivery & timelines • Development, Ongoing Support & Testing DEDICATED ODC • Extension of client IT teams with mirroring skills and profiles • Readily available development center • Expertise retained within the team • Client specific processes are applied and improved upon • Increased flexibility in resource mobilization • Mature process and best practices • Secured and dedicated infrastructure • Resource planning / quarter – Resource commitment per month • FP, T&M & Managed T&M • Development, Support & Testing
Higher Quality, Accelerated Delivery and Lower Costs
PrimeSourcing™ Service Offerings
Application Development Migration & Porting Application Support & Maintenance Testing Third Party Product Implementation
System Integration
Practice Lines Approach
Practice Lines in selected domains /technologies /applications Identify emerging technologies / applications of strategic importance to Financial Institutions Invest in Standardized Methodology, Training and Expertise Creation Invest in Component Development and IP creation
Invest in R&D for providing Futuristic and Innovative solutions
Build Corporate Resume through pilot customer projects Prove the Value Proposition Go to Market with standardized branded service offering and value proposition
Global Delivery Infrastructure
• Facilities - 16 Development Centers in India, Singapore and USA - 22 international offices State-of-the-art Networking Infrastructure 2 Gbps fiber optic backbone Structured cabling Layer 3 switching Multiple communication links Redundancy built into all communication links 99.9% uptime of communication links
• – – – – – –
COBIT Compliant
BS 7799 compliant
• – – – –
• – – – –
Extensive Communication set-up Secure VPN access for clients Web/POP3 mail facility for all employees Secure Internet e mail facility Video conferencing via WAN
SAS 70 Type II Compliant
Disaster Recovery Comprehensive disaster recovery & Continuity of Business plan Regular testing of disaster recovery procedures across all areas Backup power facilities implemented across all locations Automated energy management
Human Resources
Qualifications
MBA/CA/IC WAI 20% Other PGs 4% Engineers Graduates 19% 57% 2-5 30% 5-10 31%
Years of Relevant Experience
10-15 4% >15 1% 0-2 34%
• Open, informal and non-hierarchical culture • Competency based performance management system • Among the lowest attrition in the industry
Resource Profile
Seniors & Executives 3% Training & Support 6% Sales & Marketing 6% Admin & HR 10% Development 75%
• • •
Various internal communication channels for employees Initiatives designed to retain employees Intense focus on all-round Training
Nature of Work
Infra. Services 6% Others (R&D, etc) 4%
Application Support & Maintenance 33%
Application Development 57%
Strong Domain Expertise
Asset Management Insurance Derivatives Trading & Processing Investment Banking Anti Money Laundering Securities Trading
* Resources have multiple skill-sets, Figures as on Jun, 2007
Automated Clearing Houses Credit Cards Financial Warehouses Mutual Funds Operations
Risk Management Custodial Services Foreign Exchange
Payments Systems
Private Banking
Settlement Systems Trade Finance Treasury Stock Exchanges Credit Rating
Retail Banking
Smart Card Solutions Depository Services Corporate Banking Trust Administration Record Keeping
Teller Applications Central Bank Automation Brokerage Portfolio Management
Strong Technical Expertise
C, C++, C#, Java
Development/Pr ogramming Development Tools (Microsoft Tools, Visual Café, Power Builder, Developer 2000) Scripting, Web Server, Application Servers, Commerce Suites, Wireless Protocols Web Technologies Personalization/ Content Management Component Models Databases Middleware Messaging Interfaces Operating System CRM Business Intelligence Security Microsoft Platforms, Unix, Sun Solaris, Linux Siebel CRM, Oracle CRM, FLEX - CRM ETL Tools, Reporting Tools, Datastage,ProfileStage, QualityStage, MetaStage, Cognos, Hyperion Essbase, SSL, PKI * Resources have multiple skill-sets, Figures as on Jun, 2007 RDBMS, Data Structures, XML Middleware
Designing Tools
Mainframes Others
Rational Rose, ErWin
AS400, Cobol, CICS MDDB/OLAP/ETL Tools
Certifications by PrimeSourcing™ Resources
DOMAIN CERTIFICATIONS
Finance Foundation Program (Prime Knowledge) Financial Risk Manager (FRM)
TECHNICAL CERTIFICATIONS
Oracle Certified Professional
PROFESSIONAL CERTIFICATIONS
SCAMPI Lead Assessor
Sun Certified Java Programmers
CMM Lead Assessor
Certified Anti Money Laundering Specialist
Microsoft Certified Solutions Developer
Certified Information Security Manager (CISM)
Certified Information Auditor (CISA)
PG Diploma in Treasury and Forex Management (PGDTFM) Certified Cash Managers LOMA (Insurance Certification)
Microsoft Certified Professional
IBM Certification Solaris Certification
BS7799 Lead Auditor Certified System Security Professional (CISSP) Certified Business Continuity Professional (CBCP) Project Management Professional (PMP)
Certified Business Intelligence Professionals (CBIP) Certified Treasury Professional (CTP)
SIEBEL 7 Core Consultant
Cisco Certified Network Administrator (CCNA)
People oriented initiatives @ PrimeSourcing™
Superior Processes and Methodologies
PIONEERED SEI-CMM IN INDIA
• Level 4 Certification
in 1995 • Level 5 in 1999 • Knowledge and Process repository built over the last 10 years • SEI CMMI Level 5 in Feb. 2005
PROCESS & QUALITY CONSULTING SERVICES
• SEI-CMM Assessments • Process Improvement • PROMOTR Toolkit sold
to several other companies
INSTITUTIAONALIZED KNOWLEDGE MANAGEMENT
PROVEN METHODOLOGIES
i-CLeaR Knowledge Management Infrastructure
Well defined, standarized & time-tested Methodologies
Methodologies @ i-flex
Development Methodology Tried & Tested methodologies Testing Methodology to ensure global
i-Concert
Maintenance & Support Methodology
System Integration Methodology Harmony
best-practices
i-Orchestra
Data Warehousing Implementation Methodology
Symphony
CRM Implementation Methodology i-PRIME Product Implementation Methodology
The PrimeSourcing™ Value Proposition… what it means to you…
Reduced Time to Market Reduced Total Cost of Ownership
Reduced Risk of Project Failure
Convert ideas into Marketable Solutions
Ideal Global Outsourcing Partner
Ideal Global Outsourcing Solutions Partner
• Financially stable zero debt, progressive organization • Globally Serviced 765 Financial Institutions across 130 countries • Customer focused organization with a high degree of Customer Retainership,
•
• • • • • • •
one of the first customers is still actively awarding new projects for over a decade now Impeccable record of over 15 years in delivering outsourcing solutions to Global Institutions One–Stop–Shop for all Outsourcing Services including Application development, implementation, production support, consulting, BPO Services and setting up of dedicated offshore development center Flexible Engagement & Delivery Models to address specific customer requirements SEI CMMI level 5, SAS 70 Type II , IS027001 , BS 7799 certified/Assessed organization State-of-the-art infrastructure with 16 Development Centers across India, Singapore & USA Sales, marketing and support presence covering 22 Overseas Locations, including 6 subsidiaries, represented in over 85 countries through 40 corporate business partners Proven competencies in setting up Dedicated ODCs Stable Senior Management Team
Stay in touch – Thanks!
The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
doc_646180225.ppt
Typically, it applies to markets where goods or services are bought and sold. Microeconomics examines how these decisions and behaviors affect the supply and demand for goods and services, which determines prices, and how prices, in turn, determine the quantity supplied and quantity demanded of goods and services
Enabling financial institutions worldwide to excel through the effective use of information technology
Agenda
• PrimeSourcingTM – An Overview • Domain & Technology Expertise • Methodologies • PrimeSourcingTM – Value Proposition
PrimeSourcingTM is i-flex' offering of IT services to meet the client’s needs for specific customized solutions
Services Evolution
POCC e-Solutions Java CoE CoE for Insurance IBM Mainframe ODC Domain Specific SBUs
CRM CoE
CMM Level 5 Certification
.Net initiatives
CoE for System Integration
Testing CoE
FLEXCUBE SSI
Center for Business Intelligence
Consulting
1st Dev. Center outside India in Singapore
North America Dev. Center
CMMi Level 5 SAS 70 Type II BS7799
CMM Level 4 Certification
Data Warehousing projects
Development & Integration Services
CoE for Payment Systems
Technology Deployment & Management Services
Insurance
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
Services – Progressive Momentum
Revenues 250
6000 Resources
208
200
5000
4922 4182 3578 2673 1401
Revenues in USD MM
158
150
4000
118
100
124
3000 2000
50
40
43
58
1000 0
891
1059
0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 (Q2)
2001-02
2002-03
2003-04
2004-05
2005-06
2006-07
2007-08 (Q2)
Customers 300
Countries 70
262
250
242 209
60 50 40
59 46 31 35 48
62
200
150
140 112
158
165
30 20
100
50
10
0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 (Q2)
0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07
PrimeSourcing Portfolio
s Domain Verticals Investment Banking Retail Banking Corporate Banking Private Banking
OBJECTIVES •Develop deep domain expertise in each practice line •Understand technology use & solutions in each area •Prepare winning solution footprint •Build practices along present & future industry trends •Cross Training in identified practice lines – functional experts & technology experts
Insurance
BENEFITS •Improved Delivery Capability – Costs, Time to Market & Quality •Large pool of technical resources with ingrained business fundamentals •Effective implementation of technology & business expertise to implement winning solutions •End to end value added partner across processes, applications & infrastructure
Specialized Practice Lines Business Intelligence Payments PrimeQuality
Oracle Competency Centre and CRM
Technology Practice Lines JAVA Microsoft Technologies RDBMS
Mainframes
PrimeSourcing Offerings
Application Development Migration& Porting Third Party Product Implementation Support & Maintenance
Q / A Testing
System Integration
Top Tier Customer Base
Services Portfolio
• Offers a comprehensive portfolio of services for the Financial • • • • •
Services Industry CMMi Level 5 certified Enables faster delivery of the solution through usage of product components Delivers value through Specialized Practice Lines Follows a flexible approach Leverages India advantage
Key Differentiators
Financial Services Domain Expertise Well enmeshed grid of techno- functional expertise
Engagement model through Relationship Management
Comprehensive & Transparent Project Management Superior Process & Methodology
Center of Excellence Approach
PrimeSourcing™ Engagement Models
T&M
Onsite Consulting / Staff Augmentation • Building Working Relationships • Proven competence and capability • Develop business understanding • Onsite
– Delivery managed by client
– Rate Structure: MSA based • Offshore – Delivery managed by client
– Rate Structure : MSA based
PrimeSourcing™ Engagement Models.. Contd.
Partnership
MANAGED T&M • Onsite – Delivery managed by i-flex with client guidance – Rate Structure: MSA based • Offshore – Delivery managed by i-flex with client guidance – Rate Structure: MSA based • Development, Ongoing Support & Testing FIXED PRICE / TURNKEY • Collaborative working model • Onsite, offsite or offshore combinations • Onsite – Deliverables managed by i-flex as per agreement • Offshore – Deliverables managed by i-flex as per agreement – Risk absorbed by i-flex • Onsite / offsite (near shore) / offshore synergies • Predictable delivery & timelines • Development, Ongoing Support & Testing DEDICATED ODC • Extension of client IT teams with mirroring skills and profiles • Readily available development center • Expertise retained within the team • Client specific processes are applied and improved upon • Increased flexibility in resource mobilization • Mature process and best practices • Secured and dedicated infrastructure • Resource planning / quarter – Resource commitment per month • FP, T&M & Managed T&M • Development, Support & Testing
Higher Quality, Accelerated Delivery and Lower Costs
PrimeSourcing™ Service Offerings
Application Development Migration & Porting Application Support & Maintenance Testing Third Party Product Implementation
System Integration
Practice Lines Approach
Practice Lines in selected domains /technologies /applications Identify emerging technologies / applications of strategic importance to Financial Institutions Invest in Standardized Methodology, Training and Expertise Creation Invest in Component Development and IP creation
Invest in R&D for providing Futuristic and Innovative solutions
Build Corporate Resume through pilot customer projects Prove the Value Proposition Go to Market with standardized branded service offering and value proposition
Global Delivery Infrastructure
• Facilities - 16 Development Centers in India, Singapore and USA - 22 international offices State-of-the-art Networking Infrastructure 2 Gbps fiber optic backbone Structured cabling Layer 3 switching Multiple communication links Redundancy built into all communication links 99.9% uptime of communication links
• – – – – – –
COBIT Compliant
BS 7799 compliant
• – – – –
• – – – –
Extensive Communication set-up Secure VPN access for clients Web/POP3 mail facility for all employees Secure Internet e mail facility Video conferencing via WAN
SAS 70 Type II Compliant
Disaster Recovery Comprehensive disaster recovery & Continuity of Business plan Regular testing of disaster recovery procedures across all areas Backup power facilities implemented across all locations Automated energy management
Human Resources
Qualifications
MBA/CA/IC WAI 20% Other PGs 4% Engineers Graduates 19% 57% 2-5 30% 5-10 31%
Years of Relevant Experience
10-15 4% >15 1% 0-2 34%
• Open, informal and non-hierarchical culture • Competency based performance management system • Among the lowest attrition in the industry
Resource Profile
Seniors & Executives 3% Training & Support 6% Sales & Marketing 6% Admin & HR 10% Development 75%
• • •
Various internal communication channels for employees Initiatives designed to retain employees Intense focus on all-round Training
Nature of Work
Infra. Services 6% Others (R&D, etc) 4%
Application Support & Maintenance 33%
Application Development 57%
Strong Domain Expertise
Asset Management Insurance Derivatives Trading & Processing Investment Banking Anti Money Laundering Securities Trading
* Resources have multiple skill-sets, Figures as on Jun, 2007
Automated Clearing Houses Credit Cards Financial Warehouses Mutual Funds Operations
Risk Management Custodial Services Foreign Exchange
Payments Systems
Private Banking
Settlement Systems Trade Finance Treasury Stock Exchanges Credit Rating
Retail Banking
Smart Card Solutions Depository Services Corporate Banking Trust Administration Record Keeping
Teller Applications Central Bank Automation Brokerage Portfolio Management
Strong Technical Expertise
C, C++, C#, Java
Development/Pr ogramming Development Tools (Microsoft Tools, Visual Café, Power Builder, Developer 2000) Scripting, Web Server, Application Servers, Commerce Suites, Wireless Protocols Web Technologies Personalization/ Content Management Component Models Databases Middleware Messaging Interfaces Operating System CRM Business Intelligence Security Microsoft Platforms, Unix, Sun Solaris, Linux Siebel CRM, Oracle CRM, FLEX - CRM ETL Tools, Reporting Tools, Datastage,ProfileStage, QualityStage, MetaStage, Cognos, Hyperion Essbase, SSL, PKI * Resources have multiple skill-sets, Figures as on Jun, 2007 RDBMS, Data Structures, XML Middleware
Designing Tools
Mainframes Others
Rational Rose, ErWin
AS400, Cobol, CICS MDDB/OLAP/ETL Tools
Certifications by PrimeSourcing™ Resources
DOMAIN CERTIFICATIONS
Finance Foundation Program (Prime Knowledge) Financial Risk Manager (FRM)
TECHNICAL CERTIFICATIONS
Oracle Certified Professional
PROFESSIONAL CERTIFICATIONS
SCAMPI Lead Assessor
Sun Certified Java Programmers
CMM Lead Assessor
Certified Anti Money Laundering Specialist
Microsoft Certified Solutions Developer
Certified Information Security Manager (CISM)
Certified Information Auditor (CISA)
PG Diploma in Treasury and Forex Management (PGDTFM) Certified Cash Managers LOMA (Insurance Certification)
Microsoft Certified Professional
IBM Certification Solaris Certification
BS7799 Lead Auditor Certified System Security Professional (CISSP) Certified Business Continuity Professional (CBCP) Project Management Professional (PMP)
Certified Business Intelligence Professionals (CBIP) Certified Treasury Professional (CTP)
SIEBEL 7 Core Consultant
Cisco Certified Network Administrator (CCNA)
People oriented initiatives @ PrimeSourcing™
Superior Processes and Methodologies
PIONEERED SEI-CMM IN INDIA
• Level 4 Certification
in 1995 • Level 5 in 1999 • Knowledge and Process repository built over the last 10 years • SEI CMMI Level 5 in Feb. 2005
PROCESS & QUALITY CONSULTING SERVICES
• SEI-CMM Assessments • Process Improvement • PROMOTR Toolkit sold
to several other companies
INSTITUTIAONALIZED KNOWLEDGE MANAGEMENT
PROVEN METHODOLOGIES
i-CLeaR Knowledge Management Infrastructure
Well defined, standarized & time-tested Methodologies
Methodologies @ i-flex
Development Methodology Tried & Tested methodologies Testing Methodology to ensure global
i-Concert
Maintenance & Support Methodology
System Integration Methodology Harmony
best-practices
i-Orchestra
Data Warehousing Implementation Methodology
Symphony
CRM Implementation Methodology i-PRIME Product Implementation Methodology
The PrimeSourcing™ Value Proposition… what it means to you…
Reduced Time to Market Reduced Total Cost of Ownership
Reduced Risk of Project Failure
Convert ideas into Marketable Solutions
Ideal Global Outsourcing Partner
Ideal Global Outsourcing Solutions Partner
• Financially stable zero debt, progressive organization • Globally Serviced 765 Financial Institutions across 130 countries • Customer focused organization with a high degree of Customer Retainership,
•
• • • • • • •
one of the first customers is still actively awarding new projects for over a decade now Impeccable record of over 15 years in delivering outsourcing solutions to Global Institutions One–Stop–Shop for all Outsourcing Services including Application development, implementation, production support, consulting, BPO Services and setting up of dedicated offshore development center Flexible Engagement & Delivery Models to address specific customer requirements SEI CMMI level 5, SAS 70 Type II , IS027001 , BS 7799 certified/Assessed organization State-of-the-art infrastructure with 16 Development Centers across India, Singapore & USA Sales, marketing and support presence covering 22 Overseas Locations, including 6 subsidiaries, represented in over 85 countries through 40 corporate business partners Proven competencies in setting up Dedicated ODCs Stable Senior Management Team
Stay in touch – Thanks!
The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
doc_646180225.ppt