Introduction to Human Resource Management

Description
The presentation covering Human Resources

Human Resources Management – An Introduction

A Few Questions That Arise …
• What is Human Resource Management
• What is the Role of the Human Resource Management Function and Specialist in Organisations – the activities and the responsibilities • HRM and Management of Human Resources • Changing contexts in HRM

And hence the scope defined….
• What is Human Resource Management (HRM) • What are the responsibilities of the human resource management function in organisations – how does the HRM function help organisations • What role do the non-HR specialists have to play in HRM

What is Human Resources Management
Human Resources Management is the design of formal systems in organisations to ensure effective and efficient use of human talent to accomplish organisational goals.

What is Human Resources Management (2)
“Human Resources Management involves all management decisions which affect the nature of the relationship between the organisaton and employees – its human resources”.

Michael Beer Bert Spector

What is Human Resources Management (3)
“Human Resources Management is the process of acquiring, training, appraising, and compensating employees and attending to their labour relations, health and safety, and fairness concerns” Gary Dessler

Role of the Human Resources Management Function (a stakeholder
perspective)
Organisation
(needs, objectives, expectations)

Staff Members
(needs, purpose, expectations)
Human Resources Management

Society
(govt.regulatory framework, quality of life)

Corporate World (market)

Role Of The Human Resources Management Function – the strategic perspective
To facilitate the achievement (realisation) of the organisation?s business goals through efficient and effective engagement of human resources.

Business and HRM
HRM System Goals
Workforce capability & motivation

Critical HRM Goals
Cost effectiveness

Critical Business Goals
Sustained Competitive Advantage

Labour cost & flexibility
Work Organisation Trust & fairness Compliance & reputation

Organisational flexibility

Stakeholder Returns

Social legitimacy

Corporate Citizenship

The Dimensions of HRM
Dimension Work System Models of Employment Attract Sustain
Organisational change process, qlty. Of employee relation mgmt.

Satisfaction, INDIVIDUAL capabilities, changing skills
Team orgnsn. COLLECTIVE Status distinction
Co-operation

And therefore we have….
• Strategic HRM - the organisation?s expectations from the HRM function
• Line HRM – creating an experience for the individual employee – execution and implementation of the HRM systems and processes

The Evolutionary Process
Organisation Shape Business Process Worker Profile
Craftsmen, tradesmen Skilled

Agrarian economy Simple, Manual & self employment

Industrial Organisation

Automated

Global Corporation

Digitised, networked

Knowledge

The Evolutionary Process….Further Dimensions
Evolving Perceptions
Tool, Hands
Evolving Disciplinary Emphasis

Evolving Role Emphasis
Benevolent employer Welfare

Workers Personnel
Human Resources

Systems
(Scientific Mgmt.)

Personnel administration
Human Resources Development

Systems
(Behavioural Sc.)
Systems, Structures, Processes (Orgnsn. Devpmt.)

Internal Consultant Strategic Partner

The Context Continuously Evolves….
• Social Values and Norms • Social Institutions and Systems
• Technology • Economic realities • Political Systems

All the above changes influence individual attitudes and mindset and therefore impact the governance systems and therefore impacts HRM

Thus New Roles Have Emerged
• Organisational Level Transactional V/s Transformational
• HRM Specialist Operational V/s Strategic

• Non-HR Specialist – passive customer to active collaborator

Responsibilities of HRM
1. Understand business and communicate business strategy and objectives to staff members.
2. Help alignment of individual and team objectives with organisation needs through an appropriate design of HRM systems.

Responsibilities of HRM(2)
3. Timely provision of the right kind of manpower in right numbers at the right price. 4. Facilitate employee communication processes.
5. Anchoring of all employee relationship processes both at the individual and group level through appropriate systems and interventions.

Responsibilities of HRM(3)
6. Ensure organisational compliance with all statutory regulations related to the employment of people. 7. Design appropriate systems of documentation and ensure maintenance of all records related to personnel administration. 8. Ensure staff safety, welfare and healthcare through design and maintenance of suitable systems.

And The Performance Accountability…
• Deliverables • Value Add • „The Wallet Test?
– Business – Stakeholders – measurement

HRM Architecture

STRATEGY

SYSTEM

STRUCTURES & PROCESSES

Systems in HRM
Recruitment & Selection Training & Development Employee Relations

HRM

Staffing Performance Management

Reward Management

Aligning HRM Strategy with Business Strategy - making it
• Large and Small Organisations
• External Environmental Changes • Varying Approaches from administrative & clerical to strategic partnership

happen

Aligning HRM Strategy with Business Strategy –making it happen
• Effectiveness of Delivery for enhancing organisational performance (contribution) • Involvement in strategic planning • Taking strategic decisions ( m&a, downsizing, outsourcing, etc.) • Redesigning systems to suit business goals • Accountability for performance

Thank You



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