Presented By: Bharat R Kothari-51 Dharmesh Kothari-52
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Officially began operations on 23rd February, 1947 Largest publisher of International Standards Has published more than 16,500 International Standards Network of the national standard institutes of 160 countries Central Secretariat in Geneva, Switzerland
? ? ? ? ? ? ?
Business Innovators Customers Governments Trade officials Developing countries Planet
? ? ? ? ?
Democratic Voluntary Market-Driven Consensus Globally Relevant
? ? ? ?
Communication of requirement of standard Proposal of new work item Assignment of work item to an existing technical committee Three General Policy Development Committees:
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CASCO COPOLCO DEVCO
Submit quality manual for approval Pre assessment by registrar Take corrective action Final assessment by registrar Registration
Registration objective Required standard Develop & implement quality system Apply to 3rd party for registration Perform self analysis audit
Measure the effectiveness of QMS Needs to be documented
Quality Audit Documentation
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Audit plan, Audit notes, Audit report.
1. Audit Plan 2. Develop Checklists 3. Opening Meeting 4. Gather Evidence 5. Record Results 6. Closing Meeting 7. Audit Report
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Frequency:
²
At least annually
?
Documents:
Checklists ² Corrective action request forms ² Audit report forms
²
?
Systems audit
²
adherence to documented procedures
?
Technical audit
² ²
adherence to documented procedures/test methods auditor must have technical knowledge of test
?
Combination
²
vertical audit
? System ? Process ? Product
? ISO ? ISO ? ISO ? ISO
9000-quality management. 14000-environmental management 26000- Social Responsibility 31000- Risk Management
? ? ?
Global quality management standard Thousands of companies in over 100 countries have adopted Applies to all types of organization
Version
1994 2000 2008
Strong Brand Image Process Based Approach Standardisation Efficiency Continual Improvement Customer Satisfaction
? Manufacturing ? Services ? Wholesale
73% 13%
trade
8% 4% 1% 1%
? Transportation ? Construction ? Other
? 9001: ? 9002: ? 9003:
firms designing and producing products firms producing products testing, distribution facilities
Series 9000 - Introduces the user to the concepts 9001 - This sets out the criteria 9004 - Guidelines for performance improvement
? Standard ? Structure ? Emphasis ? Definitions ? Requirements ? Flexibility ? Approach
? Outsourced
Processes
? Documentation ? Management Representative ? Competence ? Infrastructure ? Work
Environment Requirements
? Customer
Series
14001 - EMS-Requirements with guidance for use 14004 - EMS-General guidelines on principles, systems and support
techniques
14025 - Environmental assessment of sites and organizations 14020 - (14020 to 14025) Environmental labels and declarations
14031 - Environmental performance evaluation³Guidelines 14040 - (14040 to 14049) Life Cycle Assessment, LCA, discusses
pre-production planning and environment goal setting.
14050 - terms and definitions. 14062 - making improvements to environmental impact goals. 14063 - Environmental communication³Guidelines and examples 19011 - (Supersedes 14010, 11, 12) deals with auditing
1.
2.
3.
4.
5.
A company should define an environmental policy and ensure commitment to its environmental management system. A company should formulate a plan to fulfill its environmental policy. A company should develop the capabilities and support mechanisms necessary to achieve its environmental policy, objectives and targets. A company should measure, monitor and evaluate its environmental performance. A company should review and continually improve its environmental management system, with the objective of improving its overall environmental performance.
Minimizes Impact On Environment. Leads To Cost Savings. Energy Conservation. Reduce Environmental Liability. Maintains Good Public And Community Relations.
? Bharat
Forge - ISO 9002 and ISO 9000 Plastics Ltd. ² ISO 14001 Ltd. ² ISO 9002
? Nilkamal ? Hindalco ?J
K Industries ² ISO 9001 and ISO 14001 Ltd. ² ISO 9001
? Infotech Enterprises
doc_734784638.pptx
? ? ? ? ?
Officially began operations on 23rd February, 1947 Largest publisher of International Standards Has published more than 16,500 International Standards Network of the national standard institutes of 160 countries Central Secretariat in Geneva, Switzerland
? ? ? ? ? ? ?
Business Innovators Customers Governments Trade officials Developing countries Planet
? ? ? ? ?
Democratic Voluntary Market-Driven Consensus Globally Relevant
? ? ? ?
Communication of requirement of standard Proposal of new work item Assignment of work item to an existing technical committee Three General Policy Development Committees:
? ? ?
CASCO COPOLCO DEVCO
Submit quality manual for approval Pre assessment by registrar Take corrective action Final assessment by registrar Registration
Registration objective Required standard Develop & implement quality system Apply to 3rd party for registration Perform self analysis audit
Measure the effectiveness of QMS Needs to be documented
Quality Audit Documentation
? ? ?
Audit plan, Audit notes, Audit report.
1. Audit Plan 2. Develop Checklists 3. Opening Meeting 4. Gather Evidence 5. Record Results 6. Closing Meeting 7. Audit Report
?
Frequency:
²
At least annually
?
Documents:
Checklists ² Corrective action request forms ² Audit report forms
²
?
Systems audit
²
adherence to documented procedures
?
Technical audit
² ²
adherence to documented procedures/test methods auditor must have technical knowledge of test
?
Combination
²
vertical audit
? System ? Process ? Product
? ISO ? ISO ? ISO ? ISO
9000-quality management. 14000-environmental management 26000- Social Responsibility 31000- Risk Management
? ? ?
Global quality management standard Thousands of companies in over 100 countries have adopted Applies to all types of organization
Version
1994 2000 2008
Strong Brand Image Process Based Approach Standardisation Efficiency Continual Improvement Customer Satisfaction
? Manufacturing ? Services ? Wholesale
73% 13%
trade
8% 4% 1% 1%
? Transportation ? Construction ? Other
? 9001: ? 9002: ? 9003:
firms designing and producing products firms producing products testing, distribution facilities
Series 9000 - Introduces the user to the concepts 9001 - This sets out the criteria 9004 - Guidelines for performance improvement
? Standard ? Structure ? Emphasis ? Definitions ? Requirements ? Flexibility ? Approach
? Outsourced
Processes
? Documentation ? Management Representative ? Competence ? Infrastructure ? Work
Environment Requirements
? Customer
Series
14001 - EMS-Requirements with guidance for use 14004 - EMS-General guidelines on principles, systems and support
techniques
14025 - Environmental assessment of sites and organizations 14020 - (14020 to 14025) Environmental labels and declarations
14031 - Environmental performance evaluation³Guidelines 14040 - (14040 to 14049) Life Cycle Assessment, LCA, discusses
pre-production planning and environment goal setting.
14050 - terms and definitions. 14062 - making improvements to environmental impact goals. 14063 - Environmental communication³Guidelines and examples 19011 - (Supersedes 14010, 11, 12) deals with auditing
1.
2.
3.
4.
5.
A company should define an environmental policy and ensure commitment to its environmental management system. A company should formulate a plan to fulfill its environmental policy. A company should develop the capabilities and support mechanisms necessary to achieve its environmental policy, objectives and targets. A company should measure, monitor and evaluate its environmental performance. A company should review and continually improve its environmental management system, with the objective of improving its overall environmental performance.
Minimizes Impact On Environment. Leads To Cost Savings. Energy Conservation. Reduce Environmental Liability. Maintains Good Public And Community Relations.
? Bharat
Forge - ISO 9002 and ISO 9000 Plastics Ltd. ² ISO 14001 Ltd. ² ISO 9002
? Nilkamal ? Hindalco ?J
K Industries ² ISO 9001 and ISO 14001 Ltd. ² ISO 9001
? Infotech Enterprises
doc_734784638.pptx