neerajchauhan
Neeraj K Chauhan
We all know the basics of customer satisfaction: on-time delivery, quality performance, customer complaint resolution. Now that you have obtained the pinnacle 100% on-time delivery and no customer complaints, the next that comes is Customer delight.This occurs when your name becomes synonymous with your product.
What store comes to mind when you think of shopping ? What brand name comes to mind when think of power tools ? Where do you go if the kids want pizza ? You know what came to mind for each of these.
So is it a mandatory to set a customer delight or is it just for another key work ..
:SugarwareZ-079:
What store comes to mind when you think of shopping ? What brand name comes to mind when think of power tools ? Where do you go if the kids want pizza ? You know what came to mind for each of these.
So is it a mandatory to set a customer delight or is it just for another key work ..
:SugarwareZ-079: