1
UNIVERSITY OF MUMBAI
SYDENHAM COLLEGE OF COMMERCE &ECONOMICS
B ROAD, CHURCHGATE, MUMBAI-400 020
TELEPHONE: 2287-026
A PRO!ECT ON
"HR PRACTICES IN BAN#S$
SUBMITTED BY
!ITENDRA MA#%ANA
PRO!ECT GUIDE: PROF&SMITA #UNTAY
SEMESTER 'V
BACHELOR OF COMMERCE (BAN#ING & INSURANCE)
ROLL NO:26
2
DECLARATION
I hereby declare that this submission is my own work & to the best of my
knowledge & belief, it contains no material previously published or written by
another person nor material which to a substantial extent has been accepted for the
award of any other degree or diploma of the university or other institute of higher
learning except where due acknowledge has been made in the text.
3
ACKNOWLEDGEMENT
I would sincerely like to thank my project guide
Prof. S. untay
for enabling me to successfully carry out the project work through his constant
guidance, for endless support and continuous involvement in the project. It was
really worthwhile to receive help from Prof. S. untay who in person was always
present to help me out anytime i felt his need. !ithout his constant support this
project would not have been acknowledged as it is now. "inally, I owe a great deal
of sincere thanks to the faculty members who have been of great support from time
to time along with my friends, who kept encouraging me all along.
4
#ontents
$. Introduction to %uman &esource'''''''''''.(
). *+* ,ogo''''''''''''''''''''-
.. Introduction to *+*''''''''''''''''./
012 %istory
0*2 3ision
0#2 4ission
052 *+* ,ogo
062 7lobal Presence of *+*
0"2 8he Initiatives
9. %uman &esource'''''''''''''''''.)$
012 %& +bjectives
0*2 %& Initiatives
:. 8raining''''''''''''''''''''...)-
• Succession Planning
(. Promotion''''''''''''''''''''.;
they offer a service. %uman &esources is core to the success of the bank.
It=s the %& team that hires, motivates, and develops the people that offer that
service.
5
%& is responsible for people issues across the whole company. 8his includes things
like?
• 4aking sure the business is employing the best people, helping develop
those people @ and importantly ensuring they don=t leaveA
• !orking with other divisions such as ,egal and #ompliance to help set
company rules @ and in some cases communicating those rules to staff
• 6nsuring employees are treated fairly, that they know what their rights are,
and that there are measures in place when something goes wrong
• %elping to develop Bpeople strategies= to meet the goals of different parts of
the business C for example? succession planning for senior people or
structuring teams to ensure they have the right type of skills and experience.
8he human resources of an organiDation consist of all people who perform its
activities.
%uman resource management 0%&42 is concerned with the personnel policies and
managerial practices and systems that influence the workforce. In broader terms,
all decisions that affect the workforce of the organiDation concern the %&4
function.
8he activities involved in %&4 function are pervasive throughout the
organiDation. ,ine managers, typically spend more than :; percent of their time for
human resource activities such hiring, evaluating, disciplining, and scheduling
6
employees. %uman resource management specialists in the %&4 department help
organiDations with all activities related to staffing and maintaining an effective
workforce. 4ajor %&4 responsibilities include work design and job analysis,
training and development, recruiting, compensation, team@building, performance
management and appraisal, worker health and safety issues, as well as identifying
or developing valid methods for selecting staff. %&4 department provides the
tools, data and processes that are used by line managers in their human resource
management component of their job.
7
8
3. INTRODCTION TO !O!
*ank of *aroda 0*S6? :.)$.92 0*+*2 is the third largest Public Sector bank in
India, after State *ank of India and Punjab Eational *ank. *+* has total assets in
excess of &s.).)
UNIVERSITY OF MUMBAI
SYDENHAM COLLEGE OF COMMERCE &ECONOMICS
B ROAD, CHURCHGATE, MUMBAI-400 020
TELEPHONE: 2287-026
A PRO!ECT ON
"HR PRACTICES IN BAN#S$
SUBMITTED BY
!ITENDRA MA#%ANA
PRO!ECT GUIDE: PROF&SMITA #UNTAY
SEMESTER 'V
BACHELOR OF COMMERCE (BAN#ING & INSURANCE)
ROLL NO:26
2
DECLARATION
I hereby declare that this submission is my own work & to the best of my
knowledge & belief, it contains no material previously published or written by
another person nor material which to a substantial extent has been accepted for the
award of any other degree or diploma of the university or other institute of higher
learning except where due acknowledge has been made in the text.
3
ACKNOWLEDGEMENT
I would sincerely like to thank my project guide
Prof. S. untay
for enabling me to successfully carry out the project work through his constant
guidance, for endless support and continuous involvement in the project. It was
really worthwhile to receive help from Prof. S. untay who in person was always
present to help me out anytime i felt his need. !ithout his constant support this
project would not have been acknowledged as it is now. "inally, I owe a great deal
of sincere thanks to the faculty members who have been of great support from time
to time along with my friends, who kept encouraging me all along.
4
#ontents
$. Introduction to %uman &esource'''''''''''.(
). *+* ,ogo''''''''''''''''''''-
.. Introduction to *+*''''''''''''''''./
012 %istory
0*2 3ision
0#2 4ission
052 *+* ,ogo
062 7lobal Presence of *+*
0"2 8he Initiatives
9. %uman &esource'''''''''''''''''.)$
012 %& +bjectives
0*2 %& Initiatives
:. 8raining''''''''''''''''''''...)-
• Succession Planning
(. Promotion''''''''''''''''''''.;
they offer a service. %uman &esources is core to the success of the bank.
It=s the %& team that hires, motivates, and develops the people that offer that
service.
5
%& is responsible for people issues across the whole company. 8his includes things
like?
• 4aking sure the business is employing the best people, helping develop
those people @ and importantly ensuring they don=t leaveA
• !orking with other divisions such as ,egal and #ompliance to help set
company rules @ and in some cases communicating those rules to staff
• 6nsuring employees are treated fairly, that they know what their rights are,
and that there are measures in place when something goes wrong
• %elping to develop Bpeople strategies= to meet the goals of different parts of
the business C for example? succession planning for senior people or
structuring teams to ensure they have the right type of skills and experience.
8he human resources of an organiDation consist of all people who perform its
activities.
%uman resource management 0%&42 is concerned with the personnel policies and
managerial practices and systems that influence the workforce. In broader terms,
all decisions that affect the workforce of the organiDation concern the %&4
function.
8he activities involved in %&4 function are pervasive throughout the
organiDation. ,ine managers, typically spend more than :; percent of their time for
human resource activities such hiring, evaluating, disciplining, and scheduling
6
employees. %uman resource management specialists in the %&4 department help
organiDations with all activities related to staffing and maintaining an effective
workforce. 4ajor %&4 responsibilities include work design and job analysis,
training and development, recruiting, compensation, team@building, performance
management and appraisal, worker health and safety issues, as well as identifying
or developing valid methods for selecting staff. %&4 department provides the
tools, data and processes that are used by line managers in their human resource
management component of their job.
7
8
3. INTRODCTION TO !O!
*ank of *aroda 0*S6? :.)$.92 0*+*2 is the third largest Public Sector bank in
India, after State *ank of India and Punjab Eational *ank. *+* has total assets in
excess of &s.).)