HR in call centers

[kk_1600]

i wanted info related to hr in call centers.i have my friend working at call center for dell company and another at hutch. i wanted to ask that if i approach them how many pages info would they give me.what should i ask them.please reply. i have to submit on 18th of this month.. i have posted same title help under my id killin_joe in HR forum..i dont know y m i baned

 

[vengabeats]

i wanted info related to hr in call centers.i have my friend working at call center for dell company and another at hutch. i wanted to ask that if i approach them how many pages info would they give me.what should i ask them.please reply. i have to submit on 18th of this month.. i have posted same title help under my id killin_joe in HR forum..i dont know y m i baned

it doesnt not depends upon the pages
it depends upon wat r u covering
Recruitment & selection
Training ( on-job and off-job)
promotions
lay-offs
perfomance appraisal
motivatipn
personal manual
Induction

try covering these topics and ask ur frnds to give this data

 

[jenefer.fdo]

hey kk u will get some help for your project from this magazine called HRM REVIEW' check May 2006 issue...this magazine gives u all the details regarding HR in BPO...i've also mentioned this in your other id check it out....hope this helps!!

 

[jitendra05]

i wanted info related to hr in call centers.i have my friend working at call center for dell company and another at hutch. i wanted to ask that if i approach them how many pages info would they give me.what should i ask them.please reply. i have to submit on 18th of this month.. i have posted same title help under my id killin_joe in HR forum..i dont know y m i baned

Hey kk, do not worry about the project. I am going to provide you the report on HR in call center. You can download my presentation which is based on the role of HR in call center and i am sure you would find it useful. As we know HR play a vital role for the maintaining the healthy relation between employee and other department in any business.