Description
Support Contract Assistant (SCA) Quick Reference Guide
© 2004, 2005, 2006 Hewlett-Packard Development Company, L.P.
Te !n"ormat!on conta!ned ere!n !# #$%&ect to can'e w!to$t not!ce
HP ($pport )'reement *ana'er
Tool#
($pport Contract )##!#tant +(C),
-$!ck .e"erence /$!de
(eptem%er 2006
.ece!ve a contract e0p!rat!on
not!1cat!on ema!l "rom HP
Cl!ck t!# l!nk
to 'o to
($pport
Contract
)##!#tant
+(C),.
.ev!ew 2o$r HP
($pport
)'reement#,
w!c l!#t#
a'reement#
tat w!ll #oon
e0p!re.
How d!d we 'et ere3
4. )cce## te 5.L "or yo$r
co$ntry.
/et yo$r
$#ername and
pa##word elp.
Lo' !n to (C) ere.
(elect yo$r
lan'$a'e, enter
yo$r $#ername
and pa##word, and
cl!ck te Lo'!n
%$tton.
Lo' !n to (C)
.e'!#ter ere !"
yo$ are new to
(C).
Te#t yo$r
comp$ter "or
compat!%!l!ty w!t
(C). 6" can'e#
are needed,
!n"ormat!on on te
re7$!red #ett!n'#
!# ava!la%le.
ale0r4
*ana'e yo$r HP #$pport
a'reement# ere
How d!d we 'et ere3
4. Lo' !n to (C).
“»” !nd!cate# l!nk#.
8av!'ate to oter HP
we%#!te# and aro$nd
(C) %y cl!ck!n' te#e
l!nk#.
Te alert# #ect!on
prov!de#
!n"ormat!onal
me##a'e# a%o$t
#y#tem #tat$# and
#pec!1c act!on# tat
m!'t %e re7$!red
"or yo$r a'reement#.
*ana'e $#er#
and per#onal!9e
yo$r (C) pro1le.
.ev!ew and ed!t
7$ote# and
contract#.
/!ve $# "eed%ack.
Look $p #$pport
and warranty
!n"ormat!on on
HP prod$ct#.
)cce## real-t!me
onl!ne #$pport,
ava!la%le d$r!n'
%$#!ne## o$r#
!n #ome
co$ntr!e#.
Te#e
l!nk#
prov!de
7$!ck
acce## to
te ma!n
(C)
"$nct!on#.
)nd ere,
yo$ 1nd
l!nk# to
oter
$#e"$l HP
we%#!te#.
)cce## yo$r
#opp!n' cart
"rom any (C)
#creen.
:!ew a l!#t o"
yo$r e7$!pment
and
tran#act!on#.
How d!d we 'et ere3
4. Cl!ck te contracts l!nk.
;!nd, rev!ew, and ed!t yo$r
contract 'ro$p#<
Support Contract Assistant (SCA) Quick Reference Guide
© 2004, 2005, 2006 Hewlett-Packard Development Company, L.P.
Te !n"ormat!on conta!ned ere!n !# #$%&ect to can'e w!to$t not!ce
HP ($pport )'reement *ana'er
Tool#
($pport Contract )##!#tant +(C),
-$!ck .e"erence /$!de
(eptem%er 2006
.ece!ve a contract e0p!rat!on
not!1cat!on ema!l "rom HP
Cl!ck t!# l!nk
to 'o to
($pport
Contract
)##!#tant
+(C),.
.ev!ew 2o$r HP
($pport
)'reement#,
w!c l!#t#
a'reement#
tat w!ll #oon
e0p!re.
How d!d we 'et ere3
4. )cce## te 5.L "or yo$r
co$ntry.
/et yo$r
$#ername and
pa##word elp.
Lo' !n to (C) ere.
(elect yo$r
lan'$a'e, enter
yo$r $#ername
and pa##word, and
cl!ck te Lo'!n
%$tton.
Lo' !n to (C)
.e'!#ter ere !"
yo$ are new to
(C).
Te#t yo$r
comp$ter "or
compat!%!l!ty w!t
(C). 6" can'e#
are needed,
!n"ormat!on on te
re7$!red #ett!n'#
!# ava!la%le.
ale0r4
*ana'e yo$r HP #$pport
a'reement# ere
How d!d we 'et ere3
4. Lo' !n to (C).
“»” !nd!cate# l!nk#.
8av!'ate to oter HP
we%#!te# and aro$nd
(C) %y cl!ck!n' te#e
l!nk#.
Te alert# #ect!on
prov!de#
!n"ormat!onal
me##a'e# a%o$t
#y#tem #tat$# and
#pec!1c act!on# tat
m!'t %e re7$!red
"or yo$r a'reement#.
*ana'e $#er#
and per#onal!9e
yo$r (C) pro1le.
.ev!ew and ed!t
7$ote# and
contract#.
/!ve $# "eed%ack.
Look $p #$pport
and warranty
!n"ormat!on on
HP prod$ct#.
)cce## real-t!me
onl!ne #$pport,
ava!la%le d$r!n'
%$#!ne## o$r#
!n #ome
co$ntr!e#.
Te#e
l!nk#
prov!de
7$!ck
acce## to
te ma!n
(C)
"$nct!on#.
)nd ere,
yo$ 1nd
l!nk# to
oter
$#e"$l HP
we%#!te#.
)cce## yo$r
#opp!n' cart
"rom any (C)
#creen.
:!ew a l!#t o"
yo$r e7$!pment
and
tran#act!on#.
How d!d we 'et ere3
4. Cl!ck te contracts l!nk.
;!nd, rev!ew, and ed!t yo$r
contract 'ro$p#<