How to become a Telemarketing Executive?

[Shrusti]

Tele marketing is the fastest growing sector and provides numerous opportunities for candidates every year. Telemarketing is considered as one among the easiest job and is preferred by many candidates after their graduation. The candidates with strong determination and patience can really excel in the field.


They should know the pulse of the customers and need to tackle them with care and patience. Most importantly they should have enough self confidence. They should know about the product and services well, and then only they can make the costumer aware about the product, its benefits and needs. The job as a telemarketer is really challenging but it brings in results if done with care and dedication.

 

[shreyadas]

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The basic qualification needed is a graduation in any stream after completing their twelfth class. The graduate’s specialized in Marketing and English are given preference. They should also have basic computer literacy. Experience in related areas will help the aspirant to obtain a lucrative career in marketing sector.

Who is eligible to apply?

Those candidates with strong determination and convincing power can enter into the area of telemarketing. Candidates with graduation can apply for the post of telemarketing executive. Those with higher diploma are also considered eligible. The candidates should possess the basic knowledge in computer and have patience to tackle tough situations. The candidates with marketing as their specialization are given preference.

Key points in the process

Complete graduation in any stream
Obtain adequate Computer skills.
Try to acquire work experience in related job segment.
Seek out and apply for the post of Telemarketing executive in related firms.

 

[sunandaC]

check out the skills you need

Candidates with good communication skills and convincing power can perform well in the job. They should have a positive attitude towards the job and should be confident enough and able to answer the questions of the client. They should be creative and follow a friendly approach towards the client. A telemarketing executive should have basic computer skills and should know the telephonic etiquettes. The most important skill needed for a telemarketing executive is patience. They need to understand the customer and his demand. The service provided by the telemarketing executive should satisfy the customer. They should be strong and determined to handle tough situations and should posses marketing skills. Moreover, the candidates must be confident enough to convince all type of customers to make them buy their product.

 

[Kamaini]

Responsibilities of a tele marketing executive.

1-The generation and development of qualified leads for the sales team.

2-primarily handling outbound telemarketing, coordinating with email and mailing efforts across all sales channels.

3-some inbound call handling in response to online enquiries and other marketing activities.

4- Working with the prospect database to develop prospects into qualified leads, coordinating with sales activities.

5- Liasing with marketing to assist in event follow-up and mail campaigns.

6-Developing and maintaining the required knowledge of the company and its services to identify customer needs and maximize the opportunity.

7- Accurately recording new information (company, contacts, job titles) into the marketing databases, continuously validating all data, including current contacts and associated details such as email addresses, within the marketing database with the input of updates as required.

8-Undertaking research as required to the identify new organisations and markets for the team to target.

i hope this helped