GD_call centres

roach_R

New member
<h1>GD_call centres</h1>​

A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.


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From my point of view call centers are the facility which is established and used for mamaging the large number of call regarding the help, sale, ordering. Most of the manufacturers are setup the call centers for handling the calls of their customers.
 
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