Description
Medline is privately held, and in its fourth generation of leadership. It gives us unparalleled flexibility and agility. We're better able to serve our customers and make long-term decisions. Our track record stretches back over a hundred years, and we’re debt-free.
Medline Industries, Inc.
Past > Present > Future >
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Ou r Bu s i n e s s
Medline is the largest privately held medical supplier in the United States.
We manufacture and distribute over 125,000 medical and surgical
products to healthcare institutions and retail markets.
Ou r Mi s s i o n
To provide quality medical products with superior value to healthcare
providers and end users, improving patient care and enhancing the
quality of peoples’ lives.
Ou r V i s i o n
To lead our industry with the most cost-effective products and valuable
clinical solutions for care providers and those they serve, while improving
quality and effectiveness in every area of our operation.
4
What do you look for in an industry leader? Market dominance. Medline holds top-tier market share in more
than a dozen major medical product categories—many of those in the number one position. Sales growth.
A forty-plus-year unbroken trend of annual growth has led to 2010’s projected sales of nearly 4 billion in sales.
Innovation. With a culture of continuous improvement and differentiation, we own and license hundreds of
proprietary products, patents and trademarks. Customer focus. We make the products our customers want,
with the quality they demand and the value they need. It’s why Medline products are found in almost every
hospital in the U.S., and for over half of those hospitals we’re a top-ten supplier.
Leader in care, leader in value. We help our customers deliver
their primary objective: quality healthcare. For example, we are the
sole sponsor of the annual “Prevention Above All” conference for
healthcare executives, where the goal is to better clinical outcomes
and enhance patient care. We also care for our customers by
saving them millions in expenditures with our market ef?ciencies,
healthcare expertise and innovative Guaranteed Savings Programs.
Stability in a changing industry. Medline is privately held, and
in its fourth generation of leadership. It gives us unparalleled
?exibility and agility. We’re better able to serve our customers
and make long-term decisions. Our track record stretches back
over a hundred years, and we’re debt-free.
Industry Leadership
MEDLINE MARKET LEADERSHIP
Healthcare category Rank
Exam Gloves 1
Textiles 1
Durable Medical Equipment 1
Plastic Patient Utensils 1
Skin Care 1
Disposable Incontinence Care 1
OR Kits 1
Protective Apparel 2
Gauze 2
Packs and Gowns 2
Bathing Systems 2
Surgical Trays 2
Advanced Wound Care 3
5
Guardian
®
brand mobility and safety products target an aging boomer population.
The Curad
®
brand is part of Medline’s growing presence
in consumer healthcare products.
Medline is the market leader in exam gloves thanks to innovative products
such as Aloetouch
®
and Generation Pink™ gloves.
The Remedy
®
skin care line is clinically proven to
be non-irritating and non-sensitizing.
By Any Measure, Impressive. Over the past 30 years, Medline’s growth has been tremendous.
Sales—Consistent increases of 10% or more annually, approaching $4 billion in 2010. Products—Individual
SKUs have nearly doubled, to over 125,000 today. Locations—Over 50 global manufacturing and
distribution sites. Colleagues—Growing approximately 5% per year, now approaching 7,000 worldwide
employees. Finance—Medline’s growth and expansion has been funded internally without debt.
Historical. It’s the great American success story. A.L. Mills bought a sewing machine and started making
protective garments in his Chicago home. Nuns from a hospital approached him to sew surgical gowns
for them. A century later, the Mills family is at the helm of the largest privately held medical manufacturer and
supplier in the United States and expanding internationally. Our great success is not a recent phenomenon;
our founder’s values of dedication, hard work and innovation are part of our culture and foster our growth. Today,
there are thousands of Medline-manufactured items as well as distributed products from over 700 vendors.
Organic and Strategic. Our 1000-person (and growing) sales force is constantly winning new customers
and earning new business with improved, enhanced and unique product offerings. Strategic acquisitions,
seven in the past ten years alone, have increased the Medline presence in areas such as durable equipment,
anesthesia and retail bandages. Medline’s growth is careful, thoughtful and sustainable.
Impressive Growth
6
50
100
200
300
400
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
MEDLI NE SALES GROWTH [ i n mi l l i ons]
KEY MARKETS I NCLUDE:
• Acute Care
•
Long-Term Care
•
Retail
•
International
•
Institutional Laundries
•
Home Health
•
Surgery Centers
1 9 6 6 1 9 7 0 1 9 7 5 1 9 8 0 1 9 8 5 1 9 9 0 1 9 9 5 2 0 0 0 2 0 0 5 2 0 1 0
(projected)
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Innovation
Innovation at Medline is a natural result of our customer focus; offering products and programs our customers
truly need has helped us build our industry leadership position. Innovation happens at every step along the way;
in product development, manufacturing, logistics, customer ?nancing and Guaranteed Savings programs.
Programs. How do you put ?scal and clinical outcome goals into action? The answer is Medline educational
programs, like PUPP, and Hand Hygiene Compliance. COMPASS programs help customers meet the challenges
of diabetes, incontinence, and government regulations. Medline University programs keep front-line caregivers
educated on the latest evidence-based approaches. Guaranteed Savings programs help conserve funds
without compromising care.
Design. Design improves patient outcomes. Medline’s newly designed catheter trays help curb unnecessary
catheter use which may reduce the risk of an infection. Design saves resources. Compressed incontinence product
packaging saves trees as well as fuel by putting double the units on a single truck. Design imparts knowledge.
Advanced wound care products featuring Educational Packaging™ incorporate a “two minute course” on each
unit, improving care and reducing errors.
Products. How do you improve on the simple white lab coat? Bacteria can persist for days on an unprotected
lab coat, so Medline developed the SilverTouch
TM
lab coat with surface active silver ions for protection from
odor-causing bacteria. Medline is constantly developing new products and manufacturing them with award-winning
processes. Ask us about Aloetouch
®
gloves, Remedy
®
skin care, MatriStem
®
, Puracol
®
and SilvaSorb
®
wound
care, the EcoDrape™ and other product innovations.
8
9
Medline’s ERASE CAUTI™ program and breakthrough catheter tray
design foster consistent clinical practice and patient education.
Medline clinical programs help put evidence-based research and
recommendations into practice with the guidance of in-house clinicians,
outside experts and professional advisory panels.
Sustained release ionic silver, as used in SilvaSorb
®
products,
exhibits a broad spectrum of antimicrobial activity for up to 7 days.
Internal Strength
Internal strength comprises many factors. For Medline, our knowledge of our industry, the competencies
we have in developing and deploying valuable products, and our ability to work effectively, ef?ciently
and pro?tably have put us in the desirable position we hold today.
Medline is a model of company strength. Medline is a paragon of strength and stability—?nancially,
strategically and organizationally. There’s zero debt on our balance sheet. We boast a streamlined
management structure to respond quickly to customers. Vertical integration, from raw material production
through design and manufacture, enhances supply chain control and contributes signi?cant cost
advantages. The same philosophy extends to the distribution logistics and transportation organization,
whose 50 warehouses and 200-truck ?eets are predominantly Medline-owned. Expert employees throughout
the company lend their skill to clinical programs, ?nance, marketing, technology and customer support.
We invest in our people the way we invest in the rest of our business, and so employee development and
promotion from within are the rule.
Being privately held affords a long-term strategic focus. Our management focus is on providing superior
products and value to our customers rather than on stock price. We can approach our business operations
without ?xating on the immediate impact on this quarter’s results or the opinion of industry analysts. We have
the ?exibility to solve problems and meet customer requests that few others can match. It’s a way of doing
business that builds our strength, serves our customers, rewards exceptional performance and gives back
to the greater good.
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Skilled workers, an ISO-certi?ed quality management system and
state-of-the-art facilities combine to produce Medline kits.
In-house clinical teams lend their expertise to the
development and support of new Medline offerings.
Training is focused and ongoing, building a smarter,
better, more service-oriented staff.
With over 30 distribution centers across the country, Medline is able to meet
the demands of any healthcare facility.
Integrity
Collaboration and Respect. We are committed to treating all individuals with dignity and respect. Every day,
the Medline family works together to help improve lives. Every month, a senior executive spends time with new
hires. Every quarter, more ten- and twenty-year employee anniversaries are celebrated. Every year, employees
raise thousands of dollars through Spirit of Giving to help fellow Medline families that are suffering hardships.
We’re proud to have been named one of the “Top 100 Places to Work in Healthcare”.
Humanity Calls. Medline Answers. The week Katrina struck New Orleans, we made nearly 300 deliveries
of vital medical supplies, some airlifted. Our helicopter was one of the ?rst on the scene. When earthquakes
ravaged Haiti, Medline responded with materials and logistical support. When local schools need
improvements, Medline volunteers step up. Our business is about alleviating human suffering. Our actions
demonstrate the same.
Responsibly Green. Protecting the environment has been a priority at Medline before Green became popular.
We are addressing the issue in a variety of ways. We produce over 500 products that use recycled materials,
are highly biodegradable, and use renewable resources or more environmentally-friendly ingredients. We
purchase from eco-conscious vendors. We recycle from the factory ?oor to the corner of?ce. Our transportation
?eet reduced fuel use 11% in 2009. Some of our buildings harvest light from the sun and heat from the earth.
Proudly Pink. Thousands of underserved women have had mammograms, thanks to Medline’s broad support
of pink service organizations. Pink Aloetouch gloves started a revolution in breast cancer awareness that led to
over 11 million YouTube™ hits on The Pink Glove Dance. We’ll support the cause until no one has to.
12
Breast cancer survivors and healthcare workers dance together under Chicago’s skyline
during the Pink Glove Dance Sequel.
Medline delivers vital medical supplies during natural disasters.
At a Medline Makes a Difference community project, over 800 employees and
their families devoted their time to rehabbing this northern Illinois school.
Our EcoDrape™ protects patients, workers and the environment.
13
Into the Future
100 years of business history have passed; what can we expect the future to hold?
What won’t change. Medline will continue to provide products and services to the healthcare community that
enhance quality of life and provide functional and ?nancial value. We will continue our tradition of respect and
appreciation for our customers, vendor partners and employees. The appreciation and recognition of hard work
that started in 1910 and continues through 2010 will be there in the years to come.
What will change? We will build upon our momentum with regard to innovation. You will see new products
that are now just ideas. We’ll provide more broad-based solutions that address causes, not just symptoms.
You’ll see more of us in your neighborhood store and more of us around the world.
What does this mean? To our customers, we pledge that Medline will continue to provide the products and
value you need in order to deliver the care patients deserve, no matter how healthcare changes. To our
employees and business partners, we pledge continued respect and the opportunity for growth as our mutual
success can provide.
Take a look into the future at medline.com.
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providing
quality medical products
enhancing
quality of life
optimizing
patient care
15
We reserve the right to correct any errors that may occur within this brochure. ©2010 Medline Industries, Inc.
MatriStem is a registered trademark of ACell, Inc. SilvaSorb is a registered trademark of Acrymed, Inc.
Guardian, Curad, Aloetouch, Medline Remedy, Puracol and Medline are registered trademarks of Medline Industries, Inc.
Generation Pink, SilverTouch, EcoDrape, Educational Packaging, ERASE CAUTI and Medline University are trademarks of Medline Industries, Inc.
MKT210377/2.5M/18
Medline United States
1-800-MEDLINE (633-5463)
www.medline.com
Medline Canada
1-800-396-6996
www.medline.ca | [email protected]
Medline México
01-800-831-0898
www.medlinemexico.com | [email protected]
Medline United Kingdom
+44 1928 532 311
www.medline.com/international | [email protected]
Medline Industries, Inc.
One Medline Place
Mundelein, IL 60060
100 Best Places
To Work In Healthcare
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doc_598202843.pdf
Medline is privately held, and in its fourth generation of leadership. It gives us unparalleled flexibility and agility. We're better able to serve our customers and make long-term decisions. Our track record stretches back over a hundred years, and we’re debt-free.
Medline Industries, Inc.
Past > Present > Future >
I ndustry Leadershi p I mpressi ve Growth I nnovati on I nternal Strength I ntegri ty I nto the Future
I mpressi ve Growth I nnovati on I nternal Strength I ntegri ty I nto the Future I ndustry Leadershi p
I nnovati on I nternal Strength I ntegri ty I nto the Future I ndustry Leadershi p I mpressi ve Growth
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3
Ou r Bu s i n e s s
Medline is the largest privately held medical supplier in the United States.
We manufacture and distribute over 125,000 medical and surgical
products to healthcare institutions and retail markets.
Ou r Mi s s i o n
To provide quality medical products with superior value to healthcare
providers and end users, improving patient care and enhancing the
quality of peoples’ lives.
Ou r V i s i o n
To lead our industry with the most cost-effective products and valuable
clinical solutions for care providers and those they serve, while improving
quality and effectiveness in every area of our operation.
4
What do you look for in an industry leader? Market dominance. Medline holds top-tier market share in more
than a dozen major medical product categories—many of those in the number one position. Sales growth.
A forty-plus-year unbroken trend of annual growth has led to 2010’s projected sales of nearly 4 billion in sales.
Innovation. With a culture of continuous improvement and differentiation, we own and license hundreds of
proprietary products, patents and trademarks. Customer focus. We make the products our customers want,
with the quality they demand and the value they need. It’s why Medline products are found in almost every
hospital in the U.S., and for over half of those hospitals we’re a top-ten supplier.
Leader in care, leader in value. We help our customers deliver
their primary objective: quality healthcare. For example, we are the
sole sponsor of the annual “Prevention Above All” conference for
healthcare executives, where the goal is to better clinical outcomes
and enhance patient care. We also care for our customers by
saving them millions in expenditures with our market ef?ciencies,
healthcare expertise and innovative Guaranteed Savings Programs.
Stability in a changing industry. Medline is privately held, and
in its fourth generation of leadership. It gives us unparalleled
?exibility and agility. We’re better able to serve our customers
and make long-term decisions. Our track record stretches back
over a hundred years, and we’re debt-free.
Industry Leadership
MEDLINE MARKET LEADERSHIP
Healthcare category Rank
Exam Gloves 1
Textiles 1
Durable Medical Equipment 1
Plastic Patient Utensils 1
Skin Care 1
Disposable Incontinence Care 1
OR Kits 1
Protective Apparel 2
Gauze 2
Packs and Gowns 2
Bathing Systems 2
Surgical Trays 2
Advanced Wound Care 3
5
Guardian
®
brand mobility and safety products target an aging boomer population.
The Curad
®
brand is part of Medline’s growing presence
in consumer healthcare products.
Medline is the market leader in exam gloves thanks to innovative products
such as Aloetouch
®
and Generation Pink™ gloves.
The Remedy
®
skin care line is clinically proven to
be non-irritating and non-sensitizing.
By Any Measure, Impressive. Over the past 30 years, Medline’s growth has been tremendous.
Sales—Consistent increases of 10% or more annually, approaching $4 billion in 2010. Products—Individual
SKUs have nearly doubled, to over 125,000 today. Locations—Over 50 global manufacturing and
distribution sites. Colleagues—Growing approximately 5% per year, now approaching 7,000 worldwide
employees. Finance—Medline’s growth and expansion has been funded internally without debt.
Historical. It’s the great American success story. A.L. Mills bought a sewing machine and started making
protective garments in his Chicago home. Nuns from a hospital approached him to sew surgical gowns
for them. A century later, the Mills family is at the helm of the largest privately held medical manufacturer and
supplier in the United States and expanding internationally. Our great success is not a recent phenomenon;
our founder’s values of dedication, hard work and innovation are part of our culture and foster our growth. Today,
there are thousands of Medline-manufactured items as well as distributed products from over 700 vendors.
Organic and Strategic. Our 1000-person (and growing) sales force is constantly winning new customers
and earning new business with improved, enhanced and unique product offerings. Strategic acquisitions,
seven in the past ten years alone, have increased the Medline presence in areas such as durable equipment,
anesthesia and retail bandages. Medline’s growth is careful, thoughtful and sustainable.
Impressive Growth
6
50
100
200
300
400
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
MEDLI NE SALES GROWTH [ i n mi l l i ons]
KEY MARKETS I NCLUDE:
• Acute Care
•
Long-Term Care
•
Retail
•
International
•
Institutional Laundries
•
Home Health
•
Surgery Centers
1 9 6 6 1 9 7 0 1 9 7 5 1 9 8 0 1 9 8 5 1 9 9 0 1 9 9 5 2 0 0 0 2 0 0 5 2 0 1 0
(projected)
7
Innovation
Innovation at Medline is a natural result of our customer focus; offering products and programs our customers
truly need has helped us build our industry leadership position. Innovation happens at every step along the way;
in product development, manufacturing, logistics, customer ?nancing and Guaranteed Savings programs.
Programs. How do you put ?scal and clinical outcome goals into action? The answer is Medline educational
programs, like PUPP, and Hand Hygiene Compliance. COMPASS programs help customers meet the challenges
of diabetes, incontinence, and government regulations. Medline University programs keep front-line caregivers
educated on the latest evidence-based approaches. Guaranteed Savings programs help conserve funds
without compromising care.
Design. Design improves patient outcomes. Medline’s newly designed catheter trays help curb unnecessary
catheter use which may reduce the risk of an infection. Design saves resources. Compressed incontinence product
packaging saves trees as well as fuel by putting double the units on a single truck. Design imparts knowledge.
Advanced wound care products featuring Educational Packaging™ incorporate a “two minute course” on each
unit, improving care and reducing errors.
Products. How do you improve on the simple white lab coat? Bacteria can persist for days on an unprotected
lab coat, so Medline developed the SilverTouch
TM
lab coat with surface active silver ions for protection from
odor-causing bacteria. Medline is constantly developing new products and manufacturing them with award-winning
processes. Ask us about Aloetouch
®
gloves, Remedy
®
skin care, MatriStem
®
, Puracol
®
and SilvaSorb
®
wound
care, the EcoDrape™ and other product innovations.
8
9
Medline’s ERASE CAUTI™ program and breakthrough catheter tray
design foster consistent clinical practice and patient education.
Medline clinical programs help put evidence-based research and
recommendations into practice with the guidance of in-house clinicians,
outside experts and professional advisory panels.
Sustained release ionic silver, as used in SilvaSorb
®
products,
exhibits a broad spectrum of antimicrobial activity for up to 7 days.
Internal Strength
Internal strength comprises many factors. For Medline, our knowledge of our industry, the competencies
we have in developing and deploying valuable products, and our ability to work effectively, ef?ciently
and pro?tably have put us in the desirable position we hold today.
Medline is a model of company strength. Medline is a paragon of strength and stability—?nancially,
strategically and organizationally. There’s zero debt on our balance sheet. We boast a streamlined
management structure to respond quickly to customers. Vertical integration, from raw material production
through design and manufacture, enhances supply chain control and contributes signi?cant cost
advantages. The same philosophy extends to the distribution logistics and transportation organization,
whose 50 warehouses and 200-truck ?eets are predominantly Medline-owned. Expert employees throughout
the company lend their skill to clinical programs, ?nance, marketing, technology and customer support.
We invest in our people the way we invest in the rest of our business, and so employee development and
promotion from within are the rule.
Being privately held affords a long-term strategic focus. Our management focus is on providing superior
products and value to our customers rather than on stock price. We can approach our business operations
without ?xating on the immediate impact on this quarter’s results or the opinion of industry analysts. We have
the ?exibility to solve problems and meet customer requests that few others can match. It’s a way of doing
business that builds our strength, serves our customers, rewards exceptional performance and gives back
to the greater good.
10
11
Skilled workers, an ISO-certi?ed quality management system and
state-of-the-art facilities combine to produce Medline kits.
In-house clinical teams lend their expertise to the
development and support of new Medline offerings.
Training is focused and ongoing, building a smarter,
better, more service-oriented staff.
With over 30 distribution centers across the country, Medline is able to meet
the demands of any healthcare facility.
Integrity
Collaboration and Respect. We are committed to treating all individuals with dignity and respect. Every day,
the Medline family works together to help improve lives. Every month, a senior executive spends time with new
hires. Every quarter, more ten- and twenty-year employee anniversaries are celebrated. Every year, employees
raise thousands of dollars through Spirit of Giving to help fellow Medline families that are suffering hardships.
We’re proud to have been named one of the “Top 100 Places to Work in Healthcare”.
Humanity Calls. Medline Answers. The week Katrina struck New Orleans, we made nearly 300 deliveries
of vital medical supplies, some airlifted. Our helicopter was one of the ?rst on the scene. When earthquakes
ravaged Haiti, Medline responded with materials and logistical support. When local schools need
improvements, Medline volunteers step up. Our business is about alleviating human suffering. Our actions
demonstrate the same.
Responsibly Green. Protecting the environment has been a priority at Medline before Green became popular.
We are addressing the issue in a variety of ways. We produce over 500 products that use recycled materials,
are highly biodegradable, and use renewable resources or more environmentally-friendly ingredients. We
purchase from eco-conscious vendors. We recycle from the factory ?oor to the corner of?ce. Our transportation
?eet reduced fuel use 11% in 2009. Some of our buildings harvest light from the sun and heat from the earth.
Proudly Pink. Thousands of underserved women have had mammograms, thanks to Medline’s broad support
of pink service organizations. Pink Aloetouch gloves started a revolution in breast cancer awareness that led to
over 11 million YouTube™ hits on The Pink Glove Dance. We’ll support the cause until no one has to.
12
Breast cancer survivors and healthcare workers dance together under Chicago’s skyline
during the Pink Glove Dance Sequel.
Medline delivers vital medical supplies during natural disasters.
At a Medline Makes a Difference community project, over 800 employees and
their families devoted their time to rehabbing this northern Illinois school.
Our EcoDrape™ protects patients, workers and the environment.
13
Into the Future
100 years of business history have passed; what can we expect the future to hold?
What won’t change. Medline will continue to provide products and services to the healthcare community that
enhance quality of life and provide functional and ?nancial value. We will continue our tradition of respect and
appreciation for our customers, vendor partners and employees. The appreciation and recognition of hard work
that started in 1910 and continues through 2010 will be there in the years to come.
What will change? We will build upon our momentum with regard to innovation. You will see new products
that are now just ideas. We’ll provide more broad-based solutions that address causes, not just symptoms.
You’ll see more of us in your neighborhood store and more of us around the world.
What does this mean? To our customers, we pledge that Medline will continue to provide the products and
value you need in order to deliver the care patients deserve, no matter how healthcare changes. To our
employees and business partners, we pledge continued respect and the opportunity for growth as our mutual
success can provide.
Take a look into the future at medline.com.
14
providing
quality medical products
enhancing
quality of life
optimizing
patient care
15
We reserve the right to correct any errors that may occur within this brochure. ©2010 Medline Industries, Inc.
MatriStem is a registered trademark of ACell, Inc. SilvaSorb is a registered trademark of Acrymed, Inc.
Guardian, Curad, Aloetouch, Medline Remedy, Puracol and Medline are registered trademarks of Medline Industries, Inc.
Generation Pink, SilverTouch, EcoDrape, Educational Packaging, ERASE CAUTI and Medline University are trademarks of Medline Industries, Inc.
MKT210377/2.5M/18
Medline United States
1-800-MEDLINE (633-5463)
www.medline.com
Medline Canada
1-800-396-6996
www.medline.ca | [email protected]
Medline México
01-800-831-0898
www.medlinemexico.com | [email protected]
Medline United Kingdom
+44 1928 532 311
www.medline.com/international | [email protected]
Medline Industries, Inc.
One Medline Place
Mundelein, IL 60060
100 Best Places
To Work In Healthcare
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