lets c...going one by one..
the product...is the movie experience...
price..movie ticket price,,price of various stuff at cafeterias..
place...the place where the theater is opened..(like the dome theatre is opened in outskirts of wadala)...while others are opened at prime places..
promotion: fame uses ooh publicity..
people: ticketing staff,,staff at the cafeteria,,top management
physical evidence: the infrastructure...seating arrangements..the lounge areas...uniforms..etc..
process: ticketing process..computerized..home delivery service..