SIDDHI JOSHI ANJALI KAMBLE DEEPIKA MANE SHRUTIKA SURVE SHEETAL ZORE
14 16 22 50
Ethics is ³science of morals´ Ethics refers to the code of conduct that guides an individual while dealing in situation. It implies systematizing , defending , & recommending the concepts of right or wrong behaviour. It deals with values relating to human conduct with respect to right and wrong of certain action and goodness or badness of the motives and the end or the result of such actions.
Business Ethics refers to application of ethical judgment to business activities. Business Ethics concerns with what is right or wrong in the workplace. Business Ethics can be defined as a normative study of moral standards as they apply to business policies, institutions and human behaviour.
?The Chartered Institute of Marketing defines it as ³the management process responsible for identifying, anticipating and satisfying customer requirements profitably." ?To Create Customer Value ?It covers all the diverse elements involved in successfully promoting and selling a product or service. ?
ETHICAL ISSUES RELATED TO MARKETING
MARKET RESEARCH MARKET AUDIENCE PRICING ADVERTISING AND PROMOTION DELIVERY CHANNELS MARKETING STRATEGY e.g. :-1)adjustable rate mortgages 2)tobacco products, alcohol, pharmaceuticals, etc. 3) portraying women as the housekeeper in food and house cleaning advertisements.
CADBURY
Recruitment Performance Appraisals Training Compensation and Benefits Worker¶s union Health and safety
ETHICAL ISSUES RELATED WITH HUMAN RESOURCE:
y
Cash & compensation plans Race, Gender & disability Employment issues Privacy issues Restructuring layoffs
y
y
y
y
HONDA MOTORS
yNew product development yResearch into new products yExperimenting with new ideas yImproving existing products
Codes and Policies for Research Ethics The following is a rough and general summary of some ethical principals that various codes address*: ?Honesty ? Objectivity ? Integrity ? Carefulness ? Openness ? Confidentiality ? Responsible Publication ? Social Responsibility ? Non- Discrimination ? Legality e.g.:-1)The MINAmI Project·s(Micro-Nano integrated platform for transverse Ambient Intelligence) to Ethics ² addressing ethics in the design of ambient assisted living. 2) The ENABLE Project·s (Enabling Technologies for People with Dementia )Approach to Ethics ² deep attention to ethical issues in an RTD project.
BARBIE DOLL
? Barbie dolls launched by the American Toy Company , Mattel was a failure in Japan. ? This was due to lack of research.
yGetting the right materials/equipment yPlanning production yMonitoring production yMonitoring budgets yProviding services yMonitoring quality
Deals with products and production process y Depends on preventative technology y Relations between the company and the environment y Problems arising due to new technologies y Product testing ethics.
y
BHOPAL GAS TRAGEDY
? On Dec. 3rd, 1984 thousands of people in Bhopal, India, were gassed to death,after a catatrophic chemical leak at Union Carbide pesticide plant. ? The reason for this was that none of the 6 safety systems of plant were functional.
yInformation yCustomer support yAfter-sales support yCustomer advice
ETHICAL ISSUES RELATED TO CUSTOMER RELATION
POOR COMMUNICATIONS CUSTOMER FOCUS ORGANISATIONAL MANAGEMENT PROJECT MANAGEMENT TECHNICAL FACTORS LACK OF CUSTOMER CENTRIC CULTURE
TATA NANO
? The issue of Nano car catching fire was in the fore front few months ago. ? Initially the Tata Group compensated for the burnt car by replacing it. ? Also later they went forward by rechecking all the cars that were sold out. ? This was possible due to the strong CRM
Following "the 7 elements of administration" which helps to achieve ³organisation¶s goals´.
PLANNING : ORGANISING : STAFFING :
CONT«
DIRECTING CONTROLLING
MOTIVATION BUDGETING
Industry Wide Ethical Issues in Business informational leaks Labor related issues Business practices omit the details of the side effects of the usage of products Forcing labor to work
COCA COLA COMPANY
Forcing to child lobour : The Coca-Cola Company aour ddresses human trafficking and forced labor through both Workplace Rights Policy and Supplier Guiding Principles. The Coca-Cola system is one of the world·s largest buyers of suger. The issue of child labor in sugar cane harvesting at the farm level.
yCash inflows
Revenue from sales yCash outflows Paying for materials and equipment o Wages yCapital Loans o Shares
Accounting and finance provides fair and accurate reporting of the financial position of a business. The major ethical issues in accounting and finance : Reporting false income, falsifying documents, allowing or taking questionable deductions, illegally evading income taxes, engaging in frauds etc. Fraud in financial statements can be committed in 5 ways: ?Fictitious revenue-revenues not actually earned ?Fraudulent Timing differences ?Concealed liabilities and expenses ?Fraudulent disclosures or Omissions ?Fraudulent asset valuation-false statement of the inventory available.
ADARSH GHOTALA
Adarsh, the 31-floor high rise society in Mumbai, was supposed to provide subsidized housing for war widows and veterans of the Kargil war. Instead, the beneficiaries and occupants included senior Maharashtra politicians, top bureaucrats, and army brass. It¶s been revealed that members of this elite society secured flats for around Rs. 60 lakh apiece, though each flat is worth more than Rs. 5 crores in the market. some members filed information stating their salaries to be fraction of the real figures; few of them showing their monthly income to be less than that of the entry-level public sector employee.
CWG SCAM
Conclusion
Now that you understand the idea of business ethics, it is important to practice good ethical behavior. Leading by example; teaching by example; being a role model; these are all things that will come if you practice ethical behavior and chose to make the right decisions.
doc_148823407.pptx
14 16 22 50
Ethics is ³science of morals´ Ethics refers to the code of conduct that guides an individual while dealing in situation. It implies systematizing , defending , & recommending the concepts of right or wrong behaviour. It deals with values relating to human conduct with respect to right and wrong of certain action and goodness or badness of the motives and the end or the result of such actions.
Business Ethics refers to application of ethical judgment to business activities. Business Ethics concerns with what is right or wrong in the workplace. Business Ethics can be defined as a normative study of moral standards as they apply to business policies, institutions and human behaviour.
?The Chartered Institute of Marketing defines it as ³the management process responsible for identifying, anticipating and satisfying customer requirements profitably." ?To Create Customer Value ?It covers all the diverse elements involved in successfully promoting and selling a product or service. ?
ETHICAL ISSUES RELATED TO MARKETING
MARKET RESEARCH MARKET AUDIENCE PRICING ADVERTISING AND PROMOTION DELIVERY CHANNELS MARKETING STRATEGY e.g. :-1)adjustable rate mortgages 2)tobacco products, alcohol, pharmaceuticals, etc. 3) portraying women as the housekeeper in food and house cleaning advertisements.
CADBURY
Recruitment Performance Appraisals Training Compensation and Benefits Worker¶s union Health and safety
ETHICAL ISSUES RELATED WITH HUMAN RESOURCE:
y
Cash & compensation plans Race, Gender & disability Employment issues Privacy issues Restructuring layoffs
y
y
y
y
HONDA MOTORS
yNew product development yResearch into new products yExperimenting with new ideas yImproving existing products
Codes and Policies for Research Ethics The following is a rough and general summary of some ethical principals that various codes address*: ?Honesty ? Objectivity ? Integrity ? Carefulness ? Openness ? Confidentiality ? Responsible Publication ? Social Responsibility ? Non- Discrimination ? Legality e.g.:-1)The MINAmI Project·s(Micro-Nano integrated platform for transverse Ambient Intelligence) to Ethics ² addressing ethics in the design of ambient assisted living. 2) The ENABLE Project·s (Enabling Technologies for People with Dementia )Approach to Ethics ² deep attention to ethical issues in an RTD project.
BARBIE DOLL
? Barbie dolls launched by the American Toy Company , Mattel was a failure in Japan. ? This was due to lack of research.
yGetting the right materials/equipment yPlanning production yMonitoring production yMonitoring budgets yProviding services yMonitoring quality
Deals with products and production process y Depends on preventative technology y Relations between the company and the environment y Problems arising due to new technologies y Product testing ethics.
y
BHOPAL GAS TRAGEDY
? On Dec. 3rd, 1984 thousands of people in Bhopal, India, were gassed to death,after a catatrophic chemical leak at Union Carbide pesticide plant. ? The reason for this was that none of the 6 safety systems of plant were functional.
yInformation yCustomer support yAfter-sales support yCustomer advice
ETHICAL ISSUES RELATED TO CUSTOMER RELATION
POOR COMMUNICATIONS CUSTOMER FOCUS ORGANISATIONAL MANAGEMENT PROJECT MANAGEMENT TECHNICAL FACTORS LACK OF CUSTOMER CENTRIC CULTURE
TATA NANO
? The issue of Nano car catching fire was in the fore front few months ago. ? Initially the Tata Group compensated for the burnt car by replacing it. ? Also later they went forward by rechecking all the cars that were sold out. ? This was possible due to the strong CRM
Following "the 7 elements of administration" which helps to achieve ³organisation¶s goals´.
PLANNING : ORGANISING : STAFFING :
CONT«
DIRECTING CONTROLLING
MOTIVATION BUDGETING
Industry Wide Ethical Issues in Business informational leaks Labor related issues Business practices omit the details of the side effects of the usage of products Forcing labor to work
COCA COLA COMPANY
Forcing to child lobour : The Coca-Cola Company aour ddresses human trafficking and forced labor through both Workplace Rights Policy and Supplier Guiding Principles. The Coca-Cola system is one of the world·s largest buyers of suger. The issue of child labor in sugar cane harvesting at the farm level.
yCash inflows
Revenue from sales yCash outflows Paying for materials and equipment o Wages yCapital Loans o SharesAccounting and finance provides fair and accurate reporting of the financial position of a business. The major ethical issues in accounting and finance : Reporting false income, falsifying documents, allowing or taking questionable deductions, illegally evading income taxes, engaging in frauds etc. Fraud in financial statements can be committed in 5 ways: ?Fictitious revenue-revenues not actually earned ?Fraudulent Timing differences ?Concealed liabilities and expenses ?Fraudulent disclosures or Omissions ?Fraudulent asset valuation-false statement of the inventory available.
ADARSH GHOTALA
Adarsh, the 31-floor high rise society in Mumbai, was supposed to provide subsidized housing for war widows and veterans of the Kargil war. Instead, the beneficiaries and occupants included senior Maharashtra politicians, top bureaucrats, and army brass. It¶s been revealed that members of this elite society secured flats for around Rs. 60 lakh apiece, though each flat is worth more than Rs. 5 crores in the market. some members filed information stating their salaries to be fraction of the real figures; few of them showing their monthly income to be less than that of the entry-level public sector employee.
CWG SCAM
Conclusion
Now that you understand the idea of business ethics, it is important to practice good ethical behavior. Leading by example; teaching by example; being a role model; these are all things that will come if you practice ethical behavior and chose to make the right decisions.
doc_148823407.pptx