Ethical Dilemmas, Sources and their Resolutions

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This is a presentation describes on what is an ethical dilemma, structure of ethical dilemma, effect of ethical dilemma on stakeholders, sources of ethical problems.

ETHICAL DILEMMAS, SOURCES & THEIR RESOLUTIONS

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A MORAL SITUATION

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CHOICE BETWEEN 2 EQUALLY UNDESIRABLE ALTERNATIVES

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NATURE OF THE ALTERNATIVES

EITHER

Doing what is morally right

Results in

A bad outcome or bad effects

OR

Doing what is morally wrong

Results in

Good or at least better effects or outcome

SHAREHOLDERS

EMPLOYEES

SOCIETY

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LINKAGE BETWEEN ETHICS AND FINANCIAL SUCCESS

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HOW MUCH TO INVEST IN BUSINESS ETHICS SYSTEM

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LACK OF SHORT-TERM GAINS

FAILURE OF ? PERSONAL BELIEFS PERSONAL VERSUS CHARACTER ORGANIZATIONAL ? CONFLICT OF PRACTICES PERSONAL VALUES ? HAZARDOUS BUT & ORGANIZATIONAL POPULAR PRODUCTS GOALS ? ORGANIZATIONAL GOALS VERSUS SOCIAL VALUES
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Price Fixing and Profiteering

Shifting unfair shares

Discriminatory wage structure

Using irreplenishable raw materials

Shifting business at the cost of society

Overworking women and children

Observation • People have inclination to behave unethically #1

Observation • Businesses single #2 mindedly pursue profit

Observation • Create artificial scarcity #3 for premium prices

Observation • Damage the ecology #4 and environment

Meet stakeholder expectations

Prevent harm to general public

Build trust among stakeholders

Protection from unethical activities

To create a consistently valued environment

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PUBLISH IN HOUSE CODE OF ETHICS
EMPLOY PEOPLE WITH AN ETHICAL REPUTATION REWARD ETHICAL BEHAVIOR REGULAR ETHICS AUDITS

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Respect confidential information

High standard of professional responsibility
Avoid conflict Act with integrity No discrimination or bias Mutual respect for individuals and organization Committed to goals

Role Model • Actions • Values

Responsible • Instill ethical behavior

Training • Staff • Employees

Consistency • Commitment • Abide by Laws

The Austere Model

The Creative Model

The Household Model

The Civic Model

The Vendor Model

The Investment Model

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Is it a policy, decision or an action? Is it ethical or unethical? To resolve these questions, check the following: Utility- does its benefit exceed costs? Rights- does it respect human rights? Justice- does it distribute benefits and burdens equally among all employees?

1. DEONTOLOGICAL (ACTION ORIENTED) APPROACH:Ethical standard is consistent with the fact that the action is performed by a rational and free person.
2. TELEOLOGICAL ( RESULT-ORIENTED) APPROACH:It takes a pragmatic, commonsense, layman?s approach to ethics.

„which actions are inherently good?? „does it respect the rights of the people involved?? „does it treat everyone equally?? These are the kind of questions that one asks before deciding whether the action is ethical or not under this approach PROBLEMS:? Inflexibility ? Uncompromising

According to this school of thought, “ the moral character of actions depends on the simple, practical matter of the extent to which actions actually help of hurt people.” Actions that produce more benefits are GOOD or RIGHT Actions that don?t produce benefits are BAD or WRONG.

1. Analyze the consequences
2. Analyze the actions 3. Make a decision

THANK YOU



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