Description
EMPLOYEE JOB SATISFACTION IN ECSTASY PROJECTS PVT LTD.BANGLORE
`
A
STUDY ON
EMPLOYEE JOB SATISFACTION
With Reference To
“ECSTASY PROJECTS PVT LIMITED
39/4 Kishan Arcade,
Doddanakundi Ring Road,
Bangalore -560 037
S!"#itte$ to
YO%I VEMANA UNIVERSITY& 'ADAPA
In partial fulfillment of the requirements for the award of the degree of
MASTER OF BUSINESS ADMINISTRATION
BY
B(PRA'AS) REDDY
)(NO* ++,,-,.+,/
!nder "he #uidance o$
Dr S(0!""1 re$$2
Ass" %ro$
De31rt#ent Of B!0ine00 A$#ini0tr1tion
DEPARTMENT OF BUSINESS ADMINISTRATION
YO%I VEMANA UNIVERSITY& 'ADAPA
KADA%A-4,5 ++-
`
6/+,-7/+,48DECLARATION
& here '( declare "ha" "his %ro)ec" Re*or" "i"le +A STUDY ON EMPLOYEEJOB
SATISFACTION ,i"h re$erence "o ECSTASY PROJECTS PVT LIMITED&
39/4KishanArcade, Doddanakundi Ring Road, Bangalore-560037- su'.i""ed '(
.e "o "he De*ar".en" o$ Business Ad.inis"ra"ion YO%I VEMANA UNIVERSITY&
'ADAPA is carried ou" on .( o,n and i" has no" 'een su'.i""ed '( an( o"her
uni/ersi"( or *u'lished an( "i.e 'e$ore
P91ce* 'ADAPA
D1te*
B(PRA'AS) REDDY
6++,,-,.+,/8
`
YO%I VEMANA UNIVERSITY&'ADAPA
VEMANAPURAM&'ADAPA74,5 ++-
CERTIFICATE
0his is "o cer"i$( "ha" "he *ro)ec" ,ork en"i"led “A STUDY ON EMPLOYEE
JOB SATISFACTION& 1i"h Re$erence "o ECSTASY PROJECTS PVT LIMITED
2u'.i""ed '( UNDER T)E %UIDANCE OF Mr( Dr(S(SUDDA REDDY& A00t( Prof( $or
"he re,ard o$ MASTER OF BUSINESS ADMINISTRATION& to YO%I VEMANA
UNIVERSITY& '1$131& is a record o$ inde*enden" research ,ork under"aken '( her,
under "he .( su*er/ision and guidance
Dr22!BBA R3DD4,
Ass" %ro$essor
PREFACE
&n order "o 'ring "he inno/a"i/e skills o$ s"uden"s *ro)ec" ,ork has 'een include in our
curriculu. &"s o')ec"i/e is "a**ing *o"en"ial o$ s"uden"5s crea"i/e a'ili"( '( ena'ling
`
"he. "o ,ork inde*enden"l( in *roducing a ,or"h ,hile *ro)ec"A$"er "he co.*le"ion o$
",o (ears "heore"ical kno,ledge, *ro)ec" ,ork gi/es us an e6*osure "o "he ou"side
'usiness en/iron.en"
7o' sa"is$ac"ion is /er( i.*or"an" in an( organi8a"ion 0he *resen" s"ud( is ai.ed a"
iden"i$(ing "hose $ac"ors ,hich are res*onsi'le $or enhance.en" o$ )o' sa"is$ac"ion
a.ong e.*lo(ees o$ "he organi8a"ion
0his re*or" includes9
:ha*"er ;9 Deals ,i"h &n"roduc"ion < %ro$iles
:ha*"er =9 Deals ,i"h Research >e"hodolog(
:ha*"er 39 Deals ,i"h Anal(sis < &n"er*re"a"ion
:ha*"er 49 Deals ,i"h ?indings, 2ugges"ions <
nclusion
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AC'NOWLED%EMENT
&" is a grea" *leasure "o ackno,ledge.en" "he kind hel* and sugges"ions gi/en
'( "he *ersons .en"ioned 'elo, during .( *ro)ec" ,ork
>( sincere "hanks "o >r Dr22!BBA R3DD4& M(B(A(& A00t( Prof( $or guiding
.e "hroughou" "he *ro)ec"
& ,ish "o e6*ress since gra"i"ude "o Mr( Dr(T(SREENIVAS& Ph(D& )e1$ of the
De31rt#ent o$ YO%I VEMANA UNIVERSITY&'ADAPA $or "his consis"en" hel* and
*ro/iding such $acili"ies "o co.*le"e .( *ro)ec"
>( sincere "hanks "o Prof( M( Dh1n!n:121 N1i$! o$ YO%I VEMANA
UNIVERSITY&'ADAPA $or un$e""ering su**or
& e6*ress sincere gra"i"ude "o M0(Sh;et1 #19i 31ti9& 6)!#1n Re0o!rce
M1n1e0 of the 0t!$2 ==
/(-( Metho$o9oanagers canno" es"a'lish he condi"ions leading "o high sa"is$ac"ion no, and
la"er neglec" i" ?or e.*lo(ee, needs .a( $luc"ua"e suddenl( >anagers need "o *a(
a""en"ion "o e.*lo(ee a""i"udes ,eek a$"er ,eek, .on"h (ear
`
DETERMINATION OF JOB SATISFACTION*
According "o A'raha., AKor.an "here is ",o "(*es o$ /aria'les, ,hich
de"er.ine "he )o' sa"is$ac"ion o$ an indi/idual
OR%ANICATION VARIABLES*
Occ!31tion19 Le>e9*
0he higher le/el o$ )o' grea"er "he sa"is$ac"ion o$ "he indi/idual- "his is 'ecause
higher le/el )o's carr( grea"er *res"ige and sel$ con"rol 0his rela"ionshi* 'e",een
occu*a"ional le/el and )o's sa"is$ac"ion s"e.s $ro. social re$erence grou* "heor( is "ha"
our socie"( /alues so.e )o's .ore "han o"hers
Jo" content*
#rea"er "he /aria"ion in )o' con"en" and "he less re*e"i"i/eness ,i"h ,hich "he
"ask .us" 'e *er$or.ed, "he grea"er "he sa"is$ac"ion o$ "he indi/iduals in/ol/ed
Con0i$er1te 9e1$er0hi3*
%eo*le like "o 'e "rea"ed ,i"h considera"ion Eence considera"ion leadershi*
resul"s in higher )o' sa"is$ac"ion "han in considera"e leadershi*
&n"erac"ion in "he ,ork grou*9
&n"erac"ion is .ore sa"is$(ing ,hen
; &" resul"s in 'eing acce*"ed '( o"hers
= &" $acili"a"es "he achie/e.en" o$ goals
PERSONAL VARIABLES*
Aer*
0urno/er o$ e.*lo(ees is "he ra"e a" ,hich e.*lo(ees lea/e "he organi8a"ion
,i"hin a gi/en *eriod o$ "i.e 1hen an indi/idual $eels dissa"is$ac"ion in "he organi8a"ion,
he "ries "o o/erco.e "his "hrough /arious ,a(s "o de$ense .echanis. &$ he is no" a'le
"o do so, he o*"s "o lea/e "he organi8a"ion 0hus, in general case, e.*lo(ee "urno/er is
rela"ed "o )o' sa"is$ac"ion
T)EORIES OF JOB SATISFACTION
0here are /i"al di$$erences a.ong e6*er"s a'ou" "he conce*"s o$ )o' sa"is$ac"ion
Basicall(, "here are $our a**roaches/"heories o$ )o' sa"is$ac"ion 0he( are
; ?ul$ill.en" 0heor(
= Discre*anc( "heor(
3 3Gui"( "heor(
4 0,o $ac"or "heor(
,( FULFILLMENT T)EORY*
0he *ro*onen"s o$ "his "heor( .easure sa"is$ac"ion in "er.s o$ re,ards a
*erson5s recei/es are "he e6"en" "o ,hich needs a sa"is$ied ?ur"her "he( "hough" "ha"
"here is a direc"/*osi"i/e rela"ionshi* 'e",een )o' sa"is$ac"ion and ac"ual sa"is$ac"ion o$
"he e6*ec"ed needs 0he )o' sa"is$ac"ion canno" 'e regarded as .erel( $unc"ion o$ ho,
.uch a *erson recei/es $ro. his )o' Ano"her i.*or"an" $ac"or "ha" should 'e includes
*redic"ing "he )o' sa"is$ac"ion 0his led "o "he de/elo*.en" o$ "he discre*anc( "heor( o$
)o' sa"is$ac"ion
/( DISCREPANCY T)EORY*
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0he *ro*onen"s o$ "his "heor( argue "ha" sa"is$ac"ion in "he $unc"ion o$ ,ha" a
*erson ac"uall( recei/es $ro. "he )o' sa"is$ac"ion and ,ha" he "hinks he should or ,ha"
he e6*ec"s "o recei/e 1hen "he ac"ual sa"is$ac"ion deri/ed is less "han e6*ec"ed
sa"is$ac"ion, i" resul"s in dissa"is$ac"ion 0his a**roach does no" .ake i" clear ,he"her or
no" o/er sa"is$ac"ion is a *ar" o$ dissa"is$ac"ion and i$ so ho, dies i" di$$er $ro.
dissa"is$ac"ion 0his led "o "he de/elo*.en" o$ eGui"( "heor( o$ )o' sa"is$ac"ion
-( EAUITY T)EORY*
0he *ro*onen"s o$ "his "heor( are o$ "he /ie, "ha" a *erson5s sa"is$ac"ion id
de"er.ined '( his *ercei/ed eGuali"(, ,hich in "er. is de"er.ined '( his in*u" ou"*u"
'alance co.*ared "o his co.*arison o$ o"hers in*u" ou"*u" 'alance &n*u" ou"*u"
'alance is "he recei/ed ra"io o$ ,ha" a *erson recei/es $ro. his )o' rela"i/e and ,ha" he
con"ri'u"es "o "he )o'
0his "heor( is o$ "he /ie, "ha" 'o"h under "he o/er re,ards leads "o
dissa"is$ac"ion 1hile "he under re,ard causes $eelings o$ un$air "rea".en", o/er re,ard
lead "o $eelings o$ guil" and disco.$or"
.( TWO FACTOR T)EORY*
As discussed earlier "his "heor( ,as de/elo*ed '( Eer8'erg, %e"erson,
>anusner and :a*,ell ,ho iden"i$ied cer"ain $ac"ors as sa"is$iers and dissa"is$ies
?ac"ors such as achie/e.en", recogni"ion, res*onsi'ili"( e"c, are sa"is$iers, "he *resence
o$ ,hich causes sa"is$ac"ion 'u" "heir a'sence should no" resul" in dissa"is$ac"ion Dn "he
o"her hand, $ac"ors such as su*er/ision, salar(, ,orking condi"ions e"c, are dissa"is$ies,
"he a'sence o$ ,hich causes dissa"is$ac"ion 0heir *resence ho,e/er doesn5" resul" in
)o' sa"is$ac"ion 0he s"udies designed "o "es" "heir "heor( $ailed "o gi/e an( su**or" "o his
"heor(, as i" see.s "ha" a *erson can ge" 'o"h sa"is$ac"ion and dissa"is$ac"ion a" "he
sa.e "i.e, ,hich is no" /alid
FACTORS OF JOB SATISFACTION*
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7o' sa"is$ac"ion re$ers "o a general a""i"ude, ,hich an e.*lo(ee re"ains an
accoun" o$ .an( s*eci$ic a""i"udes in "he $ollo,ing areas
; 7o' sa"is$ac"ion
= &ndi/idual charac"eris"ics
3 Rela"ionshi* ou"side "he )o'
0here are di$$eren" $ac"ors on ,hich )o' sa"is$ac"ion de*ends &.*or"an" a.ong
"he. is discussed here under
PERSONAL FACTORS*
0he( include ,orker5s se6, age, educa"ion, and "heir *ersonal charac"eris"ics,
$a.il( 'ackground, socio econo.ic 'ackground and "he like
FACTORS IN)ERENT IN T)E JOB*
0hese $ac"ors ha/e recen"l( 'een s"ud( and $ound "o 'e in "he selec"ion o$
e.*lo(ees &ns"ead o$ 'eing guided '( "heir co-,orkers and su*eriors, skilled ,orkers
,ould ra"her like "o 'e guided '( "heir o,n inclina"ion "o choose )o's in considera"ion o$
,ha" "he( ha/e "o do 0hese $ac"ors include9 0he ,ork i"sel$, condi"ions, in$luence o$
in"ernal and e6"ernal en/iron.en" o$ "he )o' ,hich are uncon"rolled '( "he .anage.en"
e"c
FACTORS CONTROLLED BY MANA%EMENT*
0he( include "he na"ure o$ su*er/ision, )o' securi"(, kind o$ ,ork grou*, ,age
ra"e, *ro.o"ional o**or"uni"ies, and 0rans$er *olicies, dura"ion o$ ,ork and sense o$
res*onsi'ili"ies All "his $ac"ors in$luence "he ,orkers 0heir *resence in "he organi8a"ion
.o"i/a"es "he ,orkers and *ro/ides a sense o$ )o' sa"is$ac"ion
0hough *er$or.ance and )o' sa"is$ac"ion are in$luenced '( di$$eren" se" o$
$ac"ors, "hese ",o can 'e rela"ed i$ .anage.en" links re,ards "o *er$or.ance &" is
/ie,ed "ha" )o' sa"is$ac"ion is a conseGuence o$ *er$or.ance ra"her "han a cause o$ i"
2a"is$ac"ion s"rongl( in$luence i" *roduc"i/i"( e$$icienc( o$ an organi8a"ion ,hereas
a'sen"eeis., e.*lo(ee "urno/er alcoholis., irres*onsi'ili"(, co..i".en" are "he resul"
`
o$ )o' dissa"is$ac"ion Eo,e/er, )o' sa"is$ac"ion or )o' dissa"is$ac"ion $or.s o*inions
a'ou" "he )o' and organi8a"ion ,hich resul"s in e.*lo(ee .orale
IMPROVIN% JOB SATISFACTION*
7o' sa"is$ac"ion *la(s a signi$ican" role in "he organi8a"ion 0here$ore, >anagers
should "ake concre"e s"e*s "o i.*ro/e "he le/el o$ )o' sa"is$ac"ion, "he s"e*s .a( 'e in
"he $or.s o$ )o' redesigning "o .ake "he )o' .ore in"eres"ing and challenging, i.*ro/ing
Guali"( o$ ,ork li$e, linking re,ards ,i"h *er$or.ance, and i.*ro/ing o/erall organi8a"ion
cli.a"e
JOB SATISFACTION MODEL*
1.2 COMPANY PROFILE
ORI%IN*
3cs"as( %ro)ec"s %/" K"d
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A'ou" 3cs"as( %ro)ec"s %/" K"d
1e 'elie/e "ha" our cus"o.ers ,an" a good relia'le ser/ice and "here$ore "r( "o ensure
"ha" "he *ro)ec" is ,ell *lanned and *re*ared 'e$ore co..ence.en" o$ ,ork 1hen
using su'-con"rac"ors ,e .ake sure "ha" "he( $ollo, our e"hos as $ar as *ossi'le Dur
uns,er/ing co..i".en" "o Guali"( and "i.e are "he hall.ark o$ all our endea/ors
1e are in "his $ield since =003 and cons"ruc"ed se/eral *ro)ec"s Dur *ri.e goal is
cus"o.er sa"ie"(, "ha"Ls ,h( ,e gi/e u".os" i.*or"ance "o cus"o.ersL ru*ee 1i"h "his
.o""o ,e are honing our skills da( '( da( ,i"h cus"o.er $eed'ack and deli/ering "he
*ro)ec"s ,i"hin "he due course o$ "i.e
0he co.*an( is ,ell es"a'lished ,i"h Guali$ied and e6*erienced archi"ec"s, s"ruc"ural
engineers, ci/il engineers, .arke"ing e6ecu"i/es and all o"her consul"an"s /
*ro$essionals
1hile e6celling in 'uilding .agni$icen" s"ruc"ures ,e also 'uild e/erlas"ing rela"ionshi*s
,i"h cus"o.ers Dur e6*er"ise and co..i".en" ha/e gained us a good,ill "ha" ,e
cherish "o *reser/e and enhance
1e'si"e9 ,,,"ri$ec"a*ro)ec"sco.
Ec0t102 Pro:ect0
0ri$ec"a %ro)ec"s is a 'rand o,ned '( 3cs"as( %ro)ec"s %/" K"d
3cs"as( %ro)ec"s ,as s"ar"ed '( >r 2u''a Redd( and >s 2arada Redd( ,ho sough" "o
'ring )o( and ha**iness "o an o"her,ise "arnished and )aded indus"r(
0he idea ,as si.*le, "he "ask e/en si.*ler
7us" 'e oursel/es
#i/en "ha" ,e are s"raigh" $or,ard and 'ound '( a s"rong sense o$ *rinci*les, ,e
decided "o *rac"ice our /alues in our 'usiness
Basicall(, ,alk "he "alk
1e chose "o do "hings "he righ" ,a(, e/en i$ i" ,as no" eas( or cos"-e$$ec"i/e 1e chose
"o do our 'es" and no" .ake *ro.ises ,e canno" kee* 1e chose "o 'e accoun"a'le and
`
,e are reacha'le, an("i.e nigh" or da(, "o ans,er (our Gues"ions &" ,as $ro. "hese
ideals "ha" 0ri$ec"a ,as 'orn
Ter#0 1n$ Con$ition0
Intro$!ction
0hese "er.s and condi"ions go/ern (our use o$ "his ,e'si"e- '( using "his ,e'si"e, (ou
acce*" "hese "er.s and condi"ions in $ull &$ (ou disagree ,i"h "hese "er.s and condi"ions
or an( *ar" o$ "hese "er.s and condi"ions, (ou .us" no" use "his ,e'si"e
Licen0e to !0e ;e"0ite
!nless o"her,ise s"a"ed, 3cs"as( %ro)ec"s %/" K"d and/or i"s licensors o,n "he
in"ellec"ual *ro*er"( righ"s in "he ,e'si"e and .a"erial on "he ,e'si"e 2u')ec" "o "he
license 'elo,, all "hese in"ellec"ual *ro*er"( righ"s are reser/ed
4ou .a( /ie,, do,nload $or caching *ur*oses onl(, and *rin" *ages or o"her con"en"
$ro. "he ,e'si"e $or (our o,n *ersonal use, su')ec" "o "he res"ric"ions se" ou" 'elo, and
else,here in "hese "er.s and condi"ions
4ou .us" no"9
a re*u'lish .a"erial $ro. "his ,e'si"e including re*u'lica"ion on ano"her ,e'si"e-
' sell, ren" or su'-license .a"erial $ro. "he ,e'si"e-
c sho, an( .a"erial $ro. "he ,e'si"e in *u'lic-
d re*roduce, du*lica"e, co*( or o"her,ise e6*loi" .a"erial on "his ,e'si"e $or a
co..ercial *ur*ose-
e edi" or o"her,ise .odi$( an( .a"erial on "he ,e'si"e- or
$ redis"ri'u"e .a"erial $ro. "his ,e'si"e e6ce*" $or con"en" s*eci$icall( and e6*ressl(
.ade a/aila'le $or redis"ri'u"ion
Acce3t1"9e !0e
4ou .us" no" use "his ,e'si"e in an( ,a( "ha" causes, or .a( cause, da.age "o "he
,e'si"e or i.*air.en" o$ "he a/aila'ili"( or accessi'ili"( o$ "he ,e'si"e- or in an( ,a(
,hich is unla,$ul, illegal, $raudulen" or har.$ul, or in connec"ion ,i"h an( unla,$ul,
illegal, $raudulen" or har.$ul *ur*ose or ac"i/i"(
`
4ou .us" no" use "his ,e'si"e "o co*(, s"ore, hos", "rans.i", send, use, *u'lish or
dis"ri'u"e an( .a"erial ,hich consis"s o$ or is linked "o an( s*(,are, co.*u"er /irus,
0ro)an horse, ,or., ke(s"roke logger, roo" ki" or o"her .alicious co.*u"er so$",are
4ou .us" no" conduc" an( s(s"e.a"ic or au"o.a"ed da"a collec"ion ac"i/i"ies including
,i"hou" li.i"a"ion scra*ing, da"a .ining, da"a e6"rac"ion and da"a har/es"ing on or in
rela"ion "o "his ,e'si"e ,i"hou" e6*ress ,ri""en consen" o$ 3cs"as( %ro)ec"s %/" K"d
4ou .us" no" use "his ,e'si"e "o "rans.i" or send unsolici"ed co..ercial
co..unica"ions
4ou .us" no" use "his ,e'si"e $or an( *ur*oses rela"ed "o .arke"ing ,i"hou" e6*ress
,ri""en consen" $ro. 3cs"as( %ro)ec"s %/" K"d
Li#it1tion0 of 9i1"i9it2
3cs"as( %ro)ec"s %/" K"d ,ill no" 'e lia'le "o (ou ,he"her under "he la, o$ con"ac", "he
la, o$ "or"s or o"her,ise in rela"ion "o "he con"en"s o$, or use o$, or o"her,ise in
connec"ion ,i"h, "his ,e'si"e9
a "o "he e6"en" "ha" "he ,e'si"e is *ro/ided $ree-o$-charge, $or an( direc" loss-
' $or an( indirec", s*ecial or conseGuen"ial loss- or
c $or an( 'usiness losses, loss o$ re/enue, inco.e, *ro$i"s or an"ici*a"ed sa/ings, loss o$
con"rac"s or 'usiness rela"ionshi*s, loss o$ re*u"a"ion or good,ill, or loss or corru*"ion o$
in$or.a"ion or da"a
0hese li.i"a"ions o$ lia'ili"( a**l( e/en i$ 3cs"as( %ro)ec"s %/" K"d has 'een e6*ressl(
ad/ised o$ "he *o"en"ial loss
EDce3tion0
Io"hing in "his ,e'si"e disclai.er ,ill e6clude or li.i" an( ,arran"( i.*lied '( la, "ha" i"
,ould 'e unla,$ul "o e6clude or li.i"- and no"hing in "his ,e'si"e disclai.er ,ill e6clude
or li.i" lia'ili"( o$ 3cs"as( %ro)ec"s %/" K"d in res*ec" o$ an(9
a dea"h or *ersonal in)ur( caused '( negligence on "he *ar" o$ 3cs"as( %ro)ec"s %/"
K"d-
' $raud or $raudulen" .isre*resen"a"ion on "he *ar" o$ 3cs"as( %ro)ec"s %/" K"d- or
c .a""er ,hich i" ,ould 'e illegal or unla,$ul $or 3cs"as( %ro)ec"s %/" K"d "o e6clude or
li.i", or "o a""e.*" or *ur*or" "o e6clude or li.i", i"s lia'ili"(
Re10on1"9ene00
B( using "his ,e'si"e, (ou agree "ha" "he e6clusions and li.i"a"ions o$ lia'ili"( se" ou" in
"his ,e'si"e disclai.er are reasona'le &$ (ou do no" "hink "he( are reasona'le, (ou .us"
no" use "his ,e'si"e
Other 31rtie0
4ou acce*" "ha", as a li.i"ed lia'ili"( en"i"(, 3cs"as( %ro)ec"s %/" K"d has an in"eres" in
li.i"ing "he *ersonal lia'ili"( o$ i"s o$$icers and e.*lo(ees 4ou agree "ha" (ou ,ill no"
'ring an( clai. *ersonall( agains" o$$icers or e.*lo(ees o$ 3cs"as( %ro)ec"s %/" K"d in
res*ec" o$ an( losses (ou su$$er in connec"ion ,i"h "he ,e'si"e
1i"hou" *re)udice "o "he $oregoing *aragra*h, (ou agree "ha" "he li.i"a"ions o$ ,arran"ies
and lia'ili"( se" ou" in "his ,e'si"e disclai.er ,ill *ro"ec" o$$icers, e.*lo(ees, agen"s,
su'sidiaries, successors, assigns and su'-con"rac"ors o$ 3cs"as( %ro)ec"s %/" K"d as
,ell as 3cs"as( %ro)ec"s %/" K"d
Unenforce1"9e 3ro>i0ion0
&$ an( *ro/ision o$ "his ,e'si"e disclai.er is, or is $ound "o 'e, unen$orcea'le under
a**lica'le la,, "ha" ,ill no" a$$ec" "he en$orcea'ili"( o$ "he o"her *ro/isions o$ "his ,e'si"e
disclai.er
In$e#nit2
`
4ou here'( inde.ni$( 3cs"as( %ro)ec"s %/" K"d and under"ake "o kee* 3cs"as( %ro)ec"s
%/" K"d inde.ni$ied agains" an( losses, da.ages, cos"s, lia'ili"ies and e6*enses
including ,i"hou" li.i"a"ion legal e6*enses and an( a.oun"s *aid '( 3cs"as( %ro)ec"s
%/" K"d "o a "hird *ar"( in se""le.en" o$ a clai. or dis*u"e on "he ad/ice o$ legal ad/isers
in "he e.*lo( o$ 3cs"as( %ro)ec"s %/" K"d incurred or su$$ered '( 3cs"as( %ro)ec"s %/"
K"d arising ou" o$ an( 'reach '( (ou o$ an( *ro/ision o$ "hese "er.s and condi"ions, or
arising ou" o$ an( clai. "ha" (ou ha/e 'reached an( *ro/ision o$ "hese "er.s and
condi"ions
Bre1che0 of the0e ter#0 1n$ con$ition0
1i"hou" *re)udice "o o"her righ"s o$ 3cs"as( %ro)ec"s %/" K"d under "hese "er.s and
condi"ions, i$ (ou 'reach "hese "er.s and condi"ions in an( ,a(, 3cs"as( %ro)ec"s %/"
K"d .a( "ake such ac"ion as 3cs"as( %ro)ec"s %/" K"d dee.s a**ro*ria"e "o deal ,i"h
"he 'reach, including sus*ending (our access "o "he ,e'si"e, *rohi'i"ing (ou $ro.
accessing "he ,e'si"e, 'locking co.*u"ers using (our &% address $ro. accessing "he
,e'si"e, con"ac"ing (our in"erne" ser/ice *ro/ider "o reGues" "ha" "he( 'lock (our access
"o "he ,e'si"e and/or 'ringing cour" *roceedings agains" (ou
V1ri1tion
3cs"as( %ro)ec"s %/" K"d .a( re/ise "hese "er.s and condi"ions $ro. "i.e-"o-"i.e
Re/ised "er.s and condi"ions ,ill a**l( "o "he use o$ "his ,e'si"e $ro. "he da"e o$ "he
*u'lica"ion o$ "he re/ised "er.s and condi"ions on "his ,e'si"e %lease check "his *age
regularl( "o ensure (ou are $a.iliar ,i"h "he curren" /ersion
A00ier1"i9it2
&$ a *ro/ision o$ "hese "er.s and condi"ions is de"er.ined '( an( cour" or o"her
co.*e"en" au"hori"( "o 'e unla,$ul and/or unen$orcea'le, "he o"her *ro/isions ,ill
con"inue in e$$ec" &$ an( unla,$ul and/or unen$orcea'le *ro/ision ,ould 'e la,$ul or
en$orcea'le i$ *ar" o$ i" ,ere dele"ed, "ha" *ar" ,ill 'e dee.ed "o 'e dele"ed, and "he res"
o$ "he *ro/ision ,ill con"inue in e$$ec"
Entire 1alls and
so.e o$ Bangalore5s $ines" schools, 3s*lanade P 1hi"e$ield is 'eing 'uil" in"o an
en/iron.en" "ha" nur"ures such .o.en"s, kee*ing real li$e and real $a.ilies in .ind
0he *ro)ec" $ea"ures include "he $ollo,ing9
• 1ell landsca*ed )ogging "rack
• ?ull si8e and "oddlers s,i..ing *ool
• #(.nasiu. and s*a Bs"ea. and 7acu88iQ
• A.*hi"hea"re
• 2Guash cour"
• Bad.in"on cour"
• 0ennis cour"
• :ricke" *i"ch ,i"h ne"s
• 2ka"ing rink
• :hild sa$e *la( area
• 2enior ci"i8ens lounge
• >ul"i*ur*ose hall
• >ini de*ar".en"al s"ore
• Kandsca*ed gardens
• &ndoor ga.es such as "a'le "ennis, 'illiards, $oo"'all, caro. and chess
`
Loc1tion
•
3 0ri$ec"a 2ollie/o
`
&n &"alian, 2ollie/o .eans relie$ or solace
2"a(ing "rue "o i"s na.e, 0ri$ec"a 2ollie/o *u"s "he relie$ 'ack in"o ur'an li/ing
0ake e/en "he .os" cursor( glance a" i"s $ea"ures and (ou can $eel "he rela6a"ion
see*ing in"o (ou "oo 1ell, "he a""rac"ion "o "he *ro)ec" is na"ural ,i"h "he $ines" o$
lu6uries, .odern a.eni"ies, and clu'house $acili"ies designed "o *lease (ou a" all "i.es
A$"er all, e/er("hing a'ou" "his *ro)ec" re/ol/es around no"hing 'u" (ou
&n "he hear" o$ &0 dis"ric" near 1hi"e$ield and /er( close "o &n"erna"ional 0echnolog( %ark
Bangalore, 2ollie/o o$$ers a ,alk-"o-,ork ad/an"age "ha" /er( $e, des"ina"ions can 'oas"
o$ Io ,onder "his *ar" is $a/oured '( "he eli"es and all &0 *ro$essionals P re$lec"ed '(
s,ank( residen"ial colonies all around A.ids" "his $a/oura'le se""ing, "he essen"ials o$
ur'an li$e lie ,i"hin eas( reach 0he :a$e in 0he Ea/eli 'aker(, and Guali"( schools such
as Delhi %u'lic 2chool, 3uro Kids, Brigh" >on"essori and %rish"i %re-school are ,i"hin
,alking dis"ance Big .alls loca"ed in "he /icini"( including Big Ba8aar,s.os, ?oru.
Jalue >all and E(*erci"( are ideal $or sho**ing, en"er"ain.en" and $ine dining
e6*erience ?or heal"hcare, Jaidehi Eos*i"al, 2a"(a 2ai #eneral Eos*i"al and
4esho.a"hi Eos*i"al are a'ou" 5-;0 .inu"e dri/e a,a(
0ri$ec"a 2ollie/o $ea"ures "he $ollo,ing a.eni"ies9
? :lu' house
? 2,i..ing *ool and "oddler5s *ool
? :hild sa$e *la( area
? 2enior ci"i8ens lounge
? >ul"i*ur*ose hall
? Bad.in"on cour"
`
? #(.nasiu. ,i"h s"ea. 'a"h and 7acu88i
? 2Guash cour"
? A.*hi"hea"re
? 2ka"ing rink
? :ricke" *i"ch ,i"h ne"s
? 7ogging "rack
? >ini-de*ar".en" s"ore
? 1ide se"'acks and *len"( 'rea"hing roo.
? &ndoor ga.es such as "a'le "ennis, 'illiards, $oos'all, caro. and chess
Loc1tion
4 0ri$ec"a Jerdure
`
&"5s all a'ou" Guali"( o$ li$e and $inding a ha**( 'alance 'e",een ,ork, $riends and $a.il(
0ha" is Guin"essen"iall( "he ins*ira"ion 'ehind 0ri$ec"a Jerdure
1i"h lush green $oliage, 'rea"hing s*ace and $resh 'ree8es, "ake a .o.en" "o $ind (our
8en
Eo.e5s a ,onder$ul *lace "o 'e
Koca"ed in 2ar)a*ur, a $as"-de/elo*ing *ar" o$ Bangalore ,i"h good road connec"i/i"( "o
ke( &0 clus"er areas like 1hi"e$ield, 3lec"ronic :i"(, Du"er Ring Road, >ara"ha halli, 2ilk
Board and Kora.angala "hese s*acious, ,ell-li" and ,ell "hough"-ou" a*ar".en"s
$ea"ure9
? 2,i..ing *ool
? #(.nasiu.
? :hild sa$e *la( area
? 2enior ci"i8ens *ark
? >ul"i*ur*ose hall
? Bad.in"on cour"
? 1ell landsca*ed gardens
? Bar'ecue area
? 1ide se"'acks and *len"( 'rea"hing roo.
? &ndoor ga.es such as "a'le "ennis, $oos'all, caro. and chess
`
Loc1tion
Re1ti>eF cre1ti>e
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
4es 90 90
Io ;0 ;0
0D0AK ;00 ;00
%RAP) -(/* M1n1anage.en" *la(s /i"al role in enhancing e.*lo(ee co-o*era"ion
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
4es A0 A0
Io =0 =0
0D0AK ;00 ;00
%RAP) -(H* >anage.en" *la(s /i"al role in enhancing e.*lo(ee co-o*era"ion
Inter3ret1tion*
?ro. "he a'o/e *ie diagra. A0S are $el" .anage.en" has *la(ing /i"al role
in enhancing e.*lo(ee co-o*era"ion and =0S are no" agreed
`
-(G( SATISFIED WIT) T)E SALARY
Intro$!ction9
&n e/er( organi8a"ion e.*lo(ees are $irs" iden"i$ied "o co.*an( *ro/ides "he 'es"
salar( "o "he e.*lo(ees &n "his Gues"ion is "o iden"i$( ,he"her "ha" "he e.*lo(ees are
sa"is$ied ,i"h "he salar(
T1"9e -(G* 2a"is$ied ,i"h "he salar(
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied 0 0
2a"is$ied =5 =5
Ieu"ral 40 40
Dissa"is$ied =5 =5
Eighl( dissa"is$ied ;0 ;0
0D0AK ;00 ;00
%RAP) -(G9 2a"is$ied ,i"h "he salar(
Inter3ret1tion*
?ro. "he a'o/e gra*h 0S is highl( sa"is$ied, =5S are sa"is$ied, 40S are
neu"ral, =5S are dissa"is$ied and ;0S are highl( dissa"is$ied ,i"h "he salar(
`
-(I(SATISFIED WIT) T)E INCREMENTS
Intro$!ction*
&n "his Gues"ion ,e iden"i$( "ha" "he e.*lo(ees are sa"is$ied ,i"h "heir
incre.en"s
T1"9e -(I(* 2a"is$ied ,i"h "he incre.en"s
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied 0 0
2a"is$ied =5 =5
Ieu"ral 45 45
Dissa"is$ied =0 =0
Eighl( Dissa"is$ied ;0 ;0
0D0AK ;00 ;00
%RAP) -(I* 2a"is$ied ,i"h "he incre.en"s
Inter3ret1tion*
?ro. "he a'o/e gra*h 0S is highl( sa"is$ied, =5S are sa"is$ied, 45S are
neu"ral, =0S are dissa"is$ied and ;0S are highl( dissa"is$ied ,i"h "he incre.en"s
`
3;0 SATISFIED WIT) T)E WELFARE FACILITIES
Intro$!ction*
&n "his Gues"ion ,e iden"i$ied "ha" "he e.*lo(ees are sa"is$ied ,i"h "he ,el$are
$acili"ies Bno"e -- ,el$are $acili"ies includes i"e.s such as allo,ances, housing,
"rans*or"a"ion, .edical insurance and $ood Q
T1"9e -(,+* 2a"is$ied ,i"h "he ,el$are $acili"ies
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied == ==
2a"is$ied =0 =0
Ieu"ral 35 35
Dissa"is$ied =0 =0
Eighl( dissa"is$ied 3 3
0D0AK ;00 ;00
#ra*h 3;0 9 2a"is$ied ,i"h "he ,el$are $acili"ies
Inter3ret1tion*
?ro. "he a'o/e gra*h==S are highl( sa"is$ied, =0S are sa"is$ied , 35S are
neu"ral, =0S are dissa"is$ied and 3S are highl( dissa"is$ied ,i"h "he ,el$are
$acili"ies
`
-(,,*SATISFIED WIT) T)E FRIN%E BENEFITS
Intro$!ction9
&n "his Gues"ion "ha" "he organi8a"ion *ro/ides "he $ringe 'ene$i"s "o "he e.*lo(ees "ha" "he( are
sa"is$ied are no" Bno"e-- $ringe 'ene$i"s.*ensa"ion in addi"ion "o direc" ,ages or
salaries, such as co.*an( car, house allo,ance, .edical insurance, *aid holida(s, *ension
sche.es, su'sidi8ed .eals Q
T1"9e -(,,( 2a"is$ied ,i"h "he $ringe 'ene$i"s
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied 30 30
2a"is$ied 40 40
Ieu"ral ;0 ;0
Dissa"is$ied ;0 ;0
Eighl( dissa"is$ied ;0 ;0
0D0AK ;00 ;00
#ra*h 3;;9 2a"is$ied ,i"h "he $ringe 'ene$i"s
Inter3ret1tion*
?ro. "he a'o/e gra*h 30S are highl( sa"is$ied, 40S are sa"is$ied, ;0S are
neu"ral, ;0S are dissa"is$ied and ;0S are highl( dissa"is$ied ,i"h "he $ringe 'ene$i"s
`
-(,/( MANA%ER %IVES YOU RE%ULAR FEED BAC' ABOUT YOUR WOR'
Intro$!ction*
&n "his Gues"ion ,e iden"i$( "ha" "he organi8a"ion .anagers are gi/ing "he regular
$eed'ack a'ou" "heir ,ork
T1"9e 3;=9 >anager gi/es (ou regular $eed 'ack a'ou" (our ,ork
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
4es 70 70S
Io 30 30S
0D0AK ;00 ;00
%r13h 3;=9 >anager gi/es (ou regular $eed 'ack a'ou" (our ,ork
Inter3ret1tion*
?ro. "he a'o/e gra*h 70 S are agree "ha" "heir .anagers gi/e regular $eed'ack
a'ou" "heir ,ork and 30S no" agree ,i"h "his
`
-(,-( COMMUNIATION BETWEEN EMPLOYER ? EMPLOYEE
Intro$!ction*
&n$or.a"ion *la(s a /i"al role in *ursuing )o' &" is a ke( "o *roceed $ur"her in ,ork
Drgani8a"ion has i"s o,n es"a'lished co..unica"ion channels, 'u" no, e$$ec"i/el( "he(
are deli/ering "he in$or.a"ion needs o$ e.*lo(ee is need "o 'e highligh"ed
T1"9e -(,-*..unica"ion 'e",een e.*lo(er < e.*lo(ee9
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied =5 =5
2a"is$ied 3= 3=
Ieu"ral == ==
Dissa"is$ied ;= ;=
Eighl( dissa"is$ied 9 9
0D0AK ;00 ;00
%r13h -(,-*..unica"ion 'e",een e.*lo(er < e.*lo(ee9
INTERPRETATION*
?ro. "he a'o/e "a'le i" is o'ser/ed "ha" =5S are highl( sa"is$ied, 3=S are
sa"is$ied, ==S are neu"ral in *osi"ion ;=S are dissa"is$ied and 9S are highl( dissa"is$ied
,i"h "he co..unica"ion 'e",een e.*lo(er and e.*lo(ee
`
-(,.( FAMILY PROBLEMS INFLUENCE ON PERFORMANCE
Intro$!ction*
Ke( concern area o$ *resen" ,orking cul"ure is $a.il( *ro'le. in$luence on ,ork
li$e Dne o$ "he .a)or cases o$ dissa"is$ac"ion in )o' is $a.il( *ro'le.s &$ $a.il( *ro'le.s
don5" ha/e an( i.*ac" on )o', i"s no" 'ig cons"rain" $or 'o"h e.*lo(er and e.*lo(ee
T1"9e -(,.* ?a.il( *ro'le.s in$luence on *er$or.ance
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied =3 =3
2a"is$ied =5 =5
Ieu"ral =4 =4
Dissa"is$ied ;A ;A
Eighl( dissa"is$ied ;0 ;0
0D0AK ;00 ;00
`
%RAP) -(,.* ?a.il( *ro'le.s in$luence on *er$or.ance
INTERPRETATION*
?ro. "he a'o/e "a'le i" is o'ser/ed "ha" =3S are highl( sa"is$ied, =5S are
sa"is$ied, =4S are neu"ral in *osi"ion, ;AS are dissa"is$ied and ;0S are highl(
dissa"is$ied
?ro. "he a'o/e "a'le i" is o'ser/ed "ha" .a)ori"( o$ "he e.*lo(ees are o$ "he
o*inion "ha" $a.il( *ro'le.s in$luence on "heir *er$or.ance
-(,4( RECREATION FACILITIES IN OR%ANICATION
Intro$!ction 9
Ki$e is .ono"onous and e.*lo(ee reGuires so.e sor" o$ recrea"ion "o ge" rid o$ ,ork
s"ress 0radi"ionall( organi8a"ion "end "o o/erlook recrea"ion as*ec"s, "he( 'elie/e i"5s no"hing "o
do ,i"h ,ork Bu" researches *ro/ide ,ork s"ress "urns "o lo, *er$or.ance and a'sen"eeis.
and o"hers 0o 'urs" ou" s"ress recrea"ion $acili"ies are 'es" $or.ula Bno"e9- Recrea"ion Cneed "o
do so.e"hing $or recrea"ionC is an essen"ial ele.en" o$ hu.an 'iolog( and *s(cholog(
T1"9e -(,4* Recrea"ion $acili"ies in organi8a"ion
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied == ==
2a"is$ied =5 =5
Ieu"ral =4 =4
Dissa"is$ied ;7 ;7
`
Eighl( dissa"is$ied ;0 ;0
0D0AK ;00 ;00
%RAP) -(,4(* Recrea"ion $acili"ies in organi8a"ion
INTERPRETATION*
?ro. "he a'o/e "a'le i" is o'ser/ed "ha" ==S are highl( sa"is$ied, =5S are
sa"is$ied, =4S are neu"ral in *osi"ion, ;7S are dissa"is$ied and ;0S are highl(
dissa"is$ied ,i"h "he recrea"ion $acili"ies in organi8a"ion
-(,5( OR%ANICATION CONCERN ABOUT INDIVIDUAL DEVELOPMENT
Intro$!ction9
3/er( indi/idual e.*lo(ee in organi8a"ion e6*ec"s hel*ing hand $ro.
.anage.en" 3.*lo(ees ha/e "heir se" o$ indi/idual goals and achie/e.en"s "arge"s "o
'e insula"ed $ro. organi8a"ion su**or"
0a'le 3;69 Drgani8a"ion concern a'ou" indi/idual de/elo*.en"
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied ;9 ;9
2a"is$ied =5 =5
Ieu"ral =5 =5
Dissa"is$ied ;A ;A
Eighl( dissa"is$ied ;3 ;3
0D0AK ;00 ;00
`
%r13h -(,5* Drgani8a"ion concern a'ou" indi/idual de/elo*.en"
INTERPRETATION*
?ro. "he a'o/e "a'le i" is o'ser/ed "ha" ;9S are highl( sa"is$ied, =5S are
sa"is$ied, =5S are neu"ral in *osi"ion, ;AS are dissa"is$ied and ;3S are highl(
dissa"is$ied "ha" "he organi8a"ion concern a'ou" indi/idual de/elo*.en"
`
-(,H( PERFORMANCE RECO%NITION BY T)E OR%ANICATION
Intro$!ction9
3.*lo(ee *er$or. )o' "o ge" recogni"ion &" is .anage.en" du"( "ha" recogni8es
"he *er$or.ance o$ *o"en"ial e.*lo(ee and re,ard e.*lo(ees Recogni"ion and re,ard
.o"i/a"es e.*lo(ee "o e6cel in ,ork 0his resul"s in achie/e.en" o$ organi8a"ional
goals
T1"9e -(,H* %er$or.ance recogni"ion '( "he organi8a"ion9
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied =; =;
2a"is$ied 30 30
Ieu"ral ;6 ;6
Dissa"is$ied =4 =4
Eighl( dissa"is$ied 9 9
0D0AK ;00 ;00
`
%r13h -(,H( %er$or.ance recogni"ion '( "he organi8a"ion
INTERPRETATION*
?ro. "he a'o/e "a'le i" is o'ser/ed "ha" ;9S are highl( sa"is$ied, =5S are
sa"is$ied, =5S are neu"ral in *osi"ion, ;AS are dissa"is$ied and ;3S are highl(
dissa"is$ied ,i"h "he e.*lo(ee *er$or.ance recogni"ion '( "he organi8a"ion
`
-(,G( RI%)T PLACEMENT OF EMPLOYEE
Intro$!ction *
3/er( indi/idual has "heir se" o$ skills and kno,ledge and as ,ell e/er( )o'
reGuires di$$eren" se" o$ Guali"ies &" is organi8a"ion res*onsi'ili"( "o look $or righ"
candida"es "o 'e *laced in righ" )o', ,here 'o"h indi/idual and )o' needs are .a"ched &$
e.*lo(ee is no" *laced in righ" )o', he con"inues "o 'e under *er$or.er in "he
organi8a"ion
T1"9e -(/.* Righ" *lace.en" o$ e.*lo(ee9
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied =6 =6
2a"is$ied 30 30
Ieu"ral ;A ;A
Dissa"is$ied ;7 ;7
Eighl( dissa"is$ied 9 9
0D0AK ;00 ;00
`
%RAP) -(,G* Righ" *lace.en" o$ e.*lo(ee9
INTERPRETATION*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" =6S are highl( sa"is$ied, 30S are
sa"is$ied, ;AS are neu"ral in *osi"ion, ;7S are dissa"is$ied and 9S are highl( dissa"is$ied
a'ou" "he righ" *lace.en" o$ "he e.*lo(ee
-(,I( SATISFIED WIT) T)E TIMIN% OF T)E WOR'
Intro$!ction * 0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he
organi8a"ion are sa"is$ied ,i"h "he "i.ing o$ "he ,ork&
T1"9e -(,I* 01ti0fie$ ;ith the ti#in< of the ;orB*
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied =6 =6
2a"is$ied 30 30
Ieu"ral ;A ;A
Dissa"is$ied ;7 ;7
`
Eighl( dissa"is$ied 9 9
0D0AK ;00 ;00
%RAP) -(,I* 01ti0fie$ ;ith the ti#in< of the ;orB*
INTERPRETATION*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" =6S are highl( sa"is$ied, 30S are
sa"is$ied, ;AS are neu"ral in *osi"ion, ;7S are dissa"is$ied and 9S are highl( dissa"is$ied
a'ou" "he righ" *lace.en" o$ "he e.*lo(ee
-(/+(PROVIDED WIT) BASIC FACILITIES
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he 'asic $acili"ies
T1"9e -(/+* 3ro>i$e$ ;ith "10ic f1ci9itie0
DIMENSION NO( OF PERCENTA%E
`
RESPONDENTS 6E8
/er(Eighl( ;0 ;0S
high 40 40S
.edia. =0 =0S
lo, 40 40S
Jer( lo, ;5 ;5
0o"al ;00 ;00
%r13h -(/+* 3ro>i$e$ ;ith "10ic f1ci9itie0
Inter3ret1tion*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
-(/,( BALANCE BETWEEN WOR' AND LIFE
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he 'alance 'e",een ,ork and li$e
T1"9e -(/,* "191nce "et;een ;orB 1n$ 9ife
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
/er(Eigh ;0 ;0S
high 40 40S
.edia. =0 =0S
lo, ;5 ;5S
Jer( lo, ;5 ;5S
0D0AK ;00 ;00
`
%r13h -(/,* "191nce "et;een ;orB 1n$ 9ife
Inter3ret1tion*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
-(//( WOR'IN% ENVIRONMENT
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he ,orking en/iron.en",
T1"9e -(//* ;orBin< en>iron#ent
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
/er( good ;0 ;0S
good 40 40S
sa"is$ac"ion =0 =0S
Dis sa"is$ied ;5 ;5S
0D0AK ;00 ;00
%r13h -(//* ;orBin< en>iron#ent
Inter3ret1tion*
`
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
-(/-( FEEL SECURED IN YOUR JOB
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he $eel secured in (our )o',
T1"9e -(/-* fee9 0ec!re$ in 2o!r"
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
highl( secure ;0 ;0S
2ecure 40 40S
insecure =0 =0S
0D0AK ;00 ;00
%r13h -(/-* fee9 0ec!re$ in 2o!r"
Inter3ret1tion*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
-(/.( SMOOT) RELATIONS)IP WIT) YOUR EMPLOYERS AND CO7WOR'ERS
Intro$!ction*
`
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he ( s.oo"h rela"ionshi* ,i"h (our e.*lo(ers and co-,orkers
T1"9e -(/.* 0#ooth re91tion0hi3 ;ith 2o!r e#39o2er0 1n$ co7;orBer0
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied ;0 ;0S
2a"is$ied 40 40S
Ieu"ral =0 =0S
Dissa"is$ied ;5 ;5S
Eighl( dissa"is$ied ;5 ;5S
0D0AK ;00 ;00
%r13h -(/.* 0#ooth re91tion0hi3 ;ith 2o!r e#39o2er0 1n$ co7;orBer0
Inter3ret1tion*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
-(/4( APPRECIATION OR REWARD SYSTEM PROVIDED BY YOUR
MANA%EMENT
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he a**recia"ion or re,ard s(s"e. *ro/ided '( (our .anage.en",
`
T1"9e -(/4* 133reci1tion or re;1r$ 020te# 3ro>i$e$ "2 2o!r #1n1e$ or eD3erience$ 1n2 of the fo99o;in< for#0 of $i0cri#in1tion in the
co#31n2
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he na"ure o$ "he ,ork(
T1"9e -(/H* O"0er>e$ or eD3erience$ 1n2 of the fo99o;in< for#0 of $i0cri#in1tion
in the co#31n2
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Recial discri.ina"ion ;0 ;0S
Age discri.ina"ion 40 40S
gender discri.ina"ion =0 =0S
Ion- o$ "he a'o/e ;5 ;5S
0D0AK ;00 ;00
%r13h -(/H* O"0er>e$ or eD3erience$ 1n2 of the fo99o;in< for#0 of $i0cri#in1tion
in the co#31n2
Inter3ret1tion*
`
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
-(/G( REALLY ENJOY FRELA@ IN YOUR TEA TIME AND LUNC) BREA'
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he reall( en)o( /rela6 in (our "ea "i.e and lunch 'reak,
T1"9e -(/G* re1992 en2 Fre91D in 2o!r te1 ti#e 1n$ 9!nch "re1B
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
(es 60 60S
ID 40 40S
0D0AK ;00 ;00
%r13h -(/G* re1992 en2 Fre91D in 2o!r te1 ti#e 1n$ 9!nch "re1B
Inter3ret1tion*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
`
FINDIN%S
; 63S o$ "he res*onden"s are highl( sa"is$ied ,i"h "heir )o'
= 90S o$ "he res*onden"s are highl( sa"is$ied ha" "he .anage.en" has gi/en a chance
"o 'e inno/a"i/e/crea"i/e
3 40S o$ "he res*onden"s are dissa"is$ied "ha" "heir Guali$ica"ion is no" .a"ches "o "heir
*resen" )o' *ro$ile
4 50S o$ "he res*onden"s are sa"is$ied ,i"h "he na"ure o$ ,ork
5 =0S o$ "he res*onden"s are dissa"is$ied ,i"h "he .anage.en" coo*era"ion
6 35S o$ "he res*onden"s are dissa"is$ied ,i"h "he coo*era"ion e6is" a.ong "he
e.*lo(ees
7 A0S o$ "he res*onden"s are sa"is$ied "ha" "he .anage.en" *la(s /i"al role in
enhancing e.*lo(ee coo*era"ion
A 35S o$ "he res*onden"s are dissa"is$ied ,i"h "he salar(
9 70S o$ "he res*onden"s are sa"is$ied ,i"h "heir incre.en"s
;0 4=S o$ "he res*onden"s are sa"is$ied ,i"h "he ,el$are $acili"ies
;; =0S o$ "he res*onden"s are dissa"is$ied ,i"h "he $ringe 'ene$i"s
;= 70S o$ "he res*onden"s said "ha" .anager gi/es regular $eed 'ack a'ou" "he ,ork "o
"he e.*lo(ees
;3 67S o$ "he res*onden"s are sa"is$ied "ha" "he co..unica"ion 'e",een e.*lo(ers
and e.*lo(ee
;4 =AS o$ "he res*onden"s dissa"is$ied ,i"h "he $a.il( *ro'le.s in$luence on
*er$or.ance
`
;5 49S o$ "he res*onden"s are sa"is$ied ,i"h "he recrea"ion $acili"ies in "he organi8a"ion
;6 44S o$ "he res*onden"s are highl( sa"is$ied ,i"h "he organi8a"ion concern a'ou"
indi/idual de/elo*.en"
;7 5;S o$ "he res*onden"s are highl( sa"is$ied ,i"h "he *er$or.ance recogni"ion '( "he
organi8a"ion
;A =6S o$ "he res*onden"s are dissa"is$ied ,i"h "heir *lace.en" o$ "he e.*lo(ee
;9 =9S o$ "he res*onden"s are dissa"is$ied ,i"h "he sa"is$ied ,i"h "he "i.ing o$ "he ,ork
=0 =7S o$ "he res*onden"s are sa"is$ied *ro/ided ,i"h 'asic $acili"ies
=; 67S o$ "he res*onden"s are highl( sa"is$ied a'ou" "he 'alance 'e",een ,ork anage.en" *la(s /i"al role in enhancing e.*lo(ee coo*era"ion U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
`
A 2a"is$ied ,i"h "he salar( U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
9 2a"is$ied ,i"h "he incre.en"s U B
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;0 2a"is$ied ,i"h "he ,el$are $acili"ies U B Q Bno"e -- ,el$are $acili"ies includes i"e.s such as
allo,ances, housing, "rans*or"a"ion, .edical insurance and $ood Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;; 2a"is$ied ,i"h "he $ringe 'ene$i"s U B Q Q Bno"e-- $ringe 'ene$i"s.*ensa"ion in addi"ion "o direc"
,ages or salaries, such as co.*an( car, house allo,ance, .edical insurance, *aid holida(s, *ension
sche.es, su'sidi8ed .eals Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;= >anagers gi/e (ou regular $eed 'ack a'ou" (our ,ork U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;3..unica"ion 'e",een e.*lo(er and e.*lo(ee U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;4 ?a.il( *ro'le.s in$luence on *er$or.ance U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;5 Recrea"ion $acili"ies in organi8a"ion U B Q B no"e--Recrea"ion Cneed "o do so.e"hing $or
recrea"ionC is an essen"ial ele.en" o$ hu.an 'iolog( and *s(cholog( Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( dissa"is$ied
`
;6 Drgani8a"ion concerns a'ou" indi/idual de/elo*.en" U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;7 %er$or.ance recogni"ion '( "he organi8a"ion B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;A Righ" *lace.en" o$ e.*lo(ee B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;92a"is$ied ,i"h "he "i.ing o$ "he ,ork U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
=0%ro/ided ,i"h 'asic $acili"ies U B Q
;Q /er( high =Q high 3Q.ediu. 4Q lo,
=;Balance 'e",een ,ork < li$e U B Q
;Q /er( high =Q high 3 Q.ediu. 4Q lo, 5Q /er( lo,
== Working environment U B Q
;Q e6cellen" =Q good 3Q sa"is$ac"or( 4Q no" sa"is$ac"or(
=3 Feel in secured (our )o' U B Q
;Q high secure =Q secure 3 Q insecure
=4 Smooth relationship with your employers and co- workers U B Q
;Q /er( high =Q high 3Q.ediu. 4Q lo, 5Q /er( lo,
=5 Appreciation or reward system *ro/ided '( (our .anage.en" U B Q
;Q highl( sa"is$ied =Q sa"is$ied 3Qneeds i.*ro/e.en"
=6 Overall compensation *ackage U B Q
;Q highl( sa"is$ied =Q sa"is$ied 3Qneeds i.*ro/e.en"
=7 D'ser/ed or e6*erienced an( o$ "he $ollo,ing $or.s o$
discrimination in the company U B Q
;Q Racial discri.ina"ion =Q age discri.ina"ion 3Q gender discri.ina"ion 4Q none o$ "he a'o/e
`
=A Reall( en)o( / rela6 in (our "ea "i.e and lunch 'reakU B Q
;Q 4es =Q Io &$ Io, 1h(VVVVVVVV
doc_961246812.docx
EMPLOYEE JOB SATISFACTION IN ECSTASY PROJECTS PVT LTD.BANGLORE
`
A
STUDY ON
EMPLOYEE JOB SATISFACTION
With Reference To
“ECSTASY PROJECTS PVT LIMITED
39/4 Kishan Arcade,
Doddanakundi Ring Road,
Bangalore -560 037
S!"#itte$ to
YO%I VEMANA UNIVERSITY& 'ADAPA
In partial fulfillment of the requirements for the award of the degree of
MASTER OF BUSINESS ADMINISTRATION
BY
B(PRA'AS) REDDY
)(NO* ++,,-,.+,/
!nder "he #uidance o$
Dr S(0!""1 re$$2
Ass" %ro$
De31rt#ent Of B!0ine00 A$#ini0tr1tion
DEPARTMENT OF BUSINESS ADMINISTRATION
YO%I VEMANA UNIVERSITY& 'ADAPA
KADA%A-4,5 ++-
`
6/+,-7/+,48DECLARATION
& here '( declare "ha" "his %ro)ec" Re*or" "i"le +A STUDY ON EMPLOYEEJOB
SATISFACTION ,i"h re$erence "o ECSTASY PROJECTS PVT LIMITED&
39/4KishanArcade, Doddanakundi Ring Road, Bangalore-560037- su'.i""ed '(
.e "o "he De*ar".en" o$ Business Ad.inis"ra"ion YO%I VEMANA UNIVERSITY&
'ADAPA is carried ou" on .( o,n and i" has no" 'een su'.i""ed '( an( o"her
uni/ersi"( or *u'lished an( "i.e 'e$ore
P91ce* 'ADAPA
D1te*
B(PRA'AS) REDDY
6++,,-,.+,/8
`
YO%I VEMANA UNIVERSITY&'ADAPA
VEMANAPURAM&'ADAPA74,5 ++-
CERTIFICATE
0his is "o cer"i$( "ha" "he *ro)ec" ,ork en"i"led “A STUDY ON EMPLOYEE
JOB SATISFACTION& 1i"h Re$erence "o ECSTASY PROJECTS PVT LIMITED
2u'.i""ed '( UNDER T)E %UIDANCE OF Mr( Dr(S(SUDDA REDDY& A00t( Prof( $or
"he re,ard o$ MASTER OF BUSINESS ADMINISTRATION& to YO%I VEMANA
UNIVERSITY& '1$131& is a record o$ inde*enden" research ,ork under"aken '( her,
under "he .( su*er/ision and guidance
Dr22!BBA R3DD4,
Ass" %ro$essor
PREFACE
&n order "o 'ring "he inno/a"i/e skills o$ s"uden"s *ro)ec" ,ork has 'een include in our
curriculu. &"s o')ec"i/e is "a**ing *o"en"ial o$ s"uden"5s crea"i/e a'ili"( '( ena'ling
`
"he. "o ,ork inde*enden"l( in *roducing a ,or"h ,hile *ro)ec"A$"er "he co.*le"ion o$
",o (ears "heore"ical kno,ledge, *ro)ec" ,ork gi/es us an e6*osure "o "he ou"side
'usiness en/iron.en"
7o' sa"is$ac"ion is /er( i.*or"an" in an( organi8a"ion 0he *resen" s"ud( is ai.ed a"
iden"i$(ing "hose $ac"ors ,hich are res*onsi'le $or enhance.en" o$ )o' sa"is$ac"ion
a.ong e.*lo(ees o$ "he organi8a"ion
0his re*or" includes9
:ha*"er ;9 Deals ,i"h &n"roduc"ion < %ro$iles
:ha*"er =9 Deals ,i"h Research >e"hodolog(
:ha*"er 39 Deals ,i"h Anal(sis < &n"er*re"a"ion
:ha*"er 49 Deals ,i"h ?indings, 2ugges"ions <
nclusion`
AC'NOWLED%EMENT
&" is a grea" *leasure "o ackno,ledge.en" "he kind hel* and sugges"ions gi/en
'( "he *ersons .en"ioned 'elo, during .( *ro)ec" ,ork
>( sincere "hanks "o >r Dr22!BBA R3DD4& M(B(A(& A00t( Prof( $or guiding
.e "hroughou" "he *ro)ec"
& ,ish "o e6*ress since gra"i"ude "o Mr( Dr(T(SREENIVAS& Ph(D& )e1$ of the
De31rt#ent o$ YO%I VEMANA UNIVERSITY&'ADAPA $or "his consis"en" hel* and
*ro/iding such $acili"ies "o co.*le"e .( *ro)ec"
>( sincere "hanks "o Prof( M( Dh1n!n:121 N1i$! o$ YO%I VEMANA
UNIVERSITY&'ADAPA $or un$e""ering su**or
& e6*ress sincere gra"i"ude "o M0(Sh;et1 #19i 31ti9& 6)!#1n Re0o!rce
M1n1e0 of the 0t!$2 ==
/(-( Metho$o9oanagers canno" es"a'lish he condi"ions leading "o high sa"is$ac"ion no, and
la"er neglec" i" ?or e.*lo(ee, needs .a( $luc"ua"e suddenl( >anagers need "o *a(
a""en"ion "o e.*lo(ee a""i"udes ,eek a$"er ,eek, .on"h (ear
`
DETERMINATION OF JOB SATISFACTION*
According "o A'raha., AKor.an "here is ",o "(*es o$ /aria'les, ,hich
de"er.ine "he )o' sa"is$ac"ion o$ an indi/idual
OR%ANICATION VARIABLES*
Occ!31tion19 Le>e9*
0he higher le/el o$ )o' grea"er "he sa"is$ac"ion o$ "he indi/idual- "his is 'ecause
higher le/el )o's carr( grea"er *res"ige and sel$ con"rol 0his rela"ionshi* 'e",een
occu*a"ional le/el and )o's sa"is$ac"ion s"e.s $ro. social re$erence grou* "heor( is "ha"
our socie"( /alues so.e )o's .ore "han o"hers
Jo" content*
#rea"er "he /aria"ion in )o' con"en" and "he less re*e"i"i/eness ,i"h ,hich "he
"ask .us" 'e *er$or.ed, "he grea"er "he sa"is$ac"ion o$ "he indi/iduals in/ol/ed
Con0i$er1te 9e1$er0hi3*
%eo*le like "o 'e "rea"ed ,i"h considera"ion Eence considera"ion leadershi*
resul"s in higher )o' sa"is$ac"ion "han in considera"e leadershi*
&n"erac"ion in "he ,ork grou*9
&n"erac"ion is .ore sa"is$(ing ,hen
; &" resul"s in 'eing acce*"ed '( o"hers
= &" $acili"a"es "he achie/e.en" o$ goals
PERSONAL VARIABLES*
Aer*
0urno/er o$ e.*lo(ees is "he ra"e a" ,hich e.*lo(ees lea/e "he organi8a"ion
,i"hin a gi/en *eriod o$ "i.e 1hen an indi/idual $eels dissa"is$ac"ion in "he organi8a"ion,
he "ries "o o/erco.e "his "hrough /arious ,a(s "o de$ense .echanis. &$ he is no" a'le
"o do so, he o*"s "o lea/e "he organi8a"ion 0hus, in general case, e.*lo(ee "urno/er is
rela"ed "o )o' sa"is$ac"ion
T)EORIES OF JOB SATISFACTION
0here are /i"al di$$erences a.ong e6*er"s a'ou" "he conce*"s o$ )o' sa"is$ac"ion
Basicall(, "here are $our a**roaches/"heories o$ )o' sa"is$ac"ion 0he( are
; ?ul$ill.en" 0heor(
= Discre*anc( "heor(
3 3Gui"( "heor(
4 0,o $ac"or "heor(
,( FULFILLMENT T)EORY*
0he *ro*onen"s o$ "his "heor( .easure sa"is$ac"ion in "er.s o$ re,ards a
*erson5s recei/es are "he e6"en" "o ,hich needs a sa"is$ied ?ur"her "he( "hough" "ha"
"here is a direc"/*osi"i/e rela"ionshi* 'e",een )o' sa"is$ac"ion and ac"ual sa"is$ac"ion o$
"he e6*ec"ed needs 0he )o' sa"is$ac"ion canno" 'e regarded as .erel( $unc"ion o$ ho,
.uch a *erson recei/es $ro. his )o' Ano"her i.*or"an" $ac"or "ha" should 'e includes
*redic"ing "he )o' sa"is$ac"ion 0his led "o "he de/elo*.en" o$ "he discre*anc( "heor( o$
)o' sa"is$ac"ion
/( DISCREPANCY T)EORY*
`
0he *ro*onen"s o$ "his "heor( argue "ha" sa"is$ac"ion in "he $unc"ion o$ ,ha" a
*erson ac"uall( recei/es $ro. "he )o' sa"is$ac"ion and ,ha" he "hinks he should or ,ha"
he e6*ec"s "o recei/e 1hen "he ac"ual sa"is$ac"ion deri/ed is less "han e6*ec"ed
sa"is$ac"ion, i" resul"s in dissa"is$ac"ion 0his a**roach does no" .ake i" clear ,he"her or
no" o/er sa"is$ac"ion is a *ar" o$ dissa"is$ac"ion and i$ so ho, dies i" di$$er $ro.
dissa"is$ac"ion 0his led "o "he de/elo*.en" o$ eGui"( "heor( o$ )o' sa"is$ac"ion
-( EAUITY T)EORY*
0he *ro*onen"s o$ "his "heor( are o$ "he /ie, "ha" a *erson5s sa"is$ac"ion id
de"er.ined '( his *ercei/ed eGuali"(, ,hich in "er. is de"er.ined '( his in*u" ou"*u"
'alance co.*ared "o his co.*arison o$ o"hers in*u" ou"*u" 'alance &n*u" ou"*u"
'alance is "he recei/ed ra"io o$ ,ha" a *erson recei/es $ro. his )o' rela"i/e and ,ha" he
con"ri'u"es "o "he )o'
0his "heor( is o$ "he /ie, "ha" 'o"h under "he o/er re,ards leads "o
dissa"is$ac"ion 1hile "he under re,ard causes $eelings o$ un$air "rea".en", o/er re,ard
lead "o $eelings o$ guil" and disco.$or"
.( TWO FACTOR T)EORY*
As discussed earlier "his "heor( ,as de/elo*ed '( Eer8'erg, %e"erson,
>anusner and :a*,ell ,ho iden"i$ied cer"ain $ac"ors as sa"is$iers and dissa"is$ies
?ac"ors such as achie/e.en", recogni"ion, res*onsi'ili"( e"c, are sa"is$iers, "he *resence
o$ ,hich causes sa"is$ac"ion 'u" "heir a'sence should no" resul" in dissa"is$ac"ion Dn "he
o"her hand, $ac"ors such as su*er/ision, salar(, ,orking condi"ions e"c, are dissa"is$ies,
"he a'sence o$ ,hich causes dissa"is$ac"ion 0heir *resence ho,e/er doesn5" resul" in
)o' sa"is$ac"ion 0he s"udies designed "o "es" "heir "heor( $ailed "o gi/e an( su**or" "o his
"heor(, as i" see.s "ha" a *erson can ge" 'o"h sa"is$ac"ion and dissa"is$ac"ion a" "he
sa.e "i.e, ,hich is no" /alid
FACTORS OF JOB SATISFACTION*
`
7o' sa"is$ac"ion re$ers "o a general a""i"ude, ,hich an e.*lo(ee re"ains an
accoun" o$ .an( s*eci$ic a""i"udes in "he $ollo,ing areas
; 7o' sa"is$ac"ion
= &ndi/idual charac"eris"ics
3 Rela"ionshi* ou"side "he )o'
0here are di$$eren" $ac"ors on ,hich )o' sa"is$ac"ion de*ends &.*or"an" a.ong
"he. is discussed here under
PERSONAL FACTORS*
0he( include ,orker5s se6, age, educa"ion, and "heir *ersonal charac"eris"ics,
$a.il( 'ackground, socio econo.ic 'ackground and "he like
FACTORS IN)ERENT IN T)E JOB*
0hese $ac"ors ha/e recen"l( 'een s"ud( and $ound "o 'e in "he selec"ion o$
e.*lo(ees &ns"ead o$ 'eing guided '( "heir co-,orkers and su*eriors, skilled ,orkers
,ould ra"her like "o 'e guided '( "heir o,n inclina"ion "o choose )o's in considera"ion o$
,ha" "he( ha/e "o do 0hese $ac"ors include9 0he ,ork i"sel$, condi"ions, in$luence o$
in"ernal and e6"ernal en/iron.en" o$ "he )o' ,hich are uncon"rolled '( "he .anage.en"
e"c
FACTORS CONTROLLED BY MANA%EMENT*
0he( include "he na"ure o$ su*er/ision, )o' securi"(, kind o$ ,ork grou*, ,age
ra"e, *ro.o"ional o**or"uni"ies, and 0rans$er *olicies, dura"ion o$ ,ork and sense o$
res*onsi'ili"ies All "his $ac"ors in$luence "he ,orkers 0heir *resence in "he organi8a"ion
.o"i/a"es "he ,orkers and *ro/ides a sense o$ )o' sa"is$ac"ion
0hough *er$or.ance and )o' sa"is$ac"ion are in$luenced '( di$$eren" se" o$
$ac"ors, "hese ",o can 'e rela"ed i$ .anage.en" links re,ards "o *er$or.ance &" is
/ie,ed "ha" )o' sa"is$ac"ion is a conseGuence o$ *er$or.ance ra"her "han a cause o$ i"
2a"is$ac"ion s"rongl( in$luence i" *roduc"i/i"( e$$icienc( o$ an organi8a"ion ,hereas
a'sen"eeis., e.*lo(ee "urno/er alcoholis., irres*onsi'ili"(, co..i".en" are "he resul"
`
o$ )o' dissa"is$ac"ion Eo,e/er, )o' sa"is$ac"ion or )o' dissa"is$ac"ion $or.s o*inions
a'ou" "he )o' and organi8a"ion ,hich resul"s in e.*lo(ee .orale
IMPROVIN% JOB SATISFACTION*
7o' sa"is$ac"ion *la(s a signi$ican" role in "he organi8a"ion 0here$ore, >anagers
should "ake concre"e s"e*s "o i.*ro/e "he le/el o$ )o' sa"is$ac"ion, "he s"e*s .a( 'e in
"he $or.s o$ )o' redesigning "o .ake "he )o' .ore in"eres"ing and challenging, i.*ro/ing
Guali"( o$ ,ork li$e, linking re,ards ,i"h *er$or.ance, and i.*ro/ing o/erall organi8a"ion
cli.a"e
JOB SATISFACTION MODEL*
1.2 COMPANY PROFILE
ORI%IN*
3cs"as( %ro)ec"s %/" K"d
`
A'ou" 3cs"as( %ro)ec"s %/" K"d
1e 'elie/e "ha" our cus"o.ers ,an" a good relia'le ser/ice and "here$ore "r( "o ensure
"ha" "he *ro)ec" is ,ell *lanned and *re*ared 'e$ore co..ence.en" o$ ,ork 1hen
using su'-con"rac"ors ,e .ake sure "ha" "he( $ollo, our e"hos as $ar as *ossi'le Dur
uns,er/ing co..i".en" "o Guali"( and "i.e are "he hall.ark o$ all our endea/ors
1e are in "his $ield since =003 and cons"ruc"ed se/eral *ro)ec"s Dur *ri.e goal is
cus"o.er sa"ie"(, "ha"Ls ,h( ,e gi/e u".os" i.*or"ance "o cus"o.ersL ru*ee 1i"h "his
.o""o ,e are honing our skills da( '( da( ,i"h cus"o.er $eed'ack and deli/ering "he
*ro)ec"s ,i"hin "he due course o$ "i.e
0he co.*an( is ,ell es"a'lished ,i"h Guali$ied and e6*erienced archi"ec"s, s"ruc"ural
engineers, ci/il engineers, .arke"ing e6ecu"i/es and all o"her consul"an"s /
*ro$essionals
1hile e6celling in 'uilding .agni$icen" s"ruc"ures ,e also 'uild e/erlas"ing rela"ionshi*s
,i"h cus"o.ers Dur e6*er"ise and co..i".en" ha/e gained us a good,ill "ha" ,e
cherish "o *reser/e and enhance
1e'si"e9 ,,,"ri$ec"a*ro)ec"sco.
Ec0t102 Pro:ect0
0ri$ec"a %ro)ec"s is a 'rand o,ned '( 3cs"as( %ro)ec"s %/" K"d
3cs"as( %ro)ec"s ,as s"ar"ed '( >r 2u''a Redd( and >s 2arada Redd( ,ho sough" "o
'ring )o( and ha**iness "o an o"her,ise "arnished and )aded indus"r(
0he idea ,as si.*le, "he "ask e/en si.*ler
7us" 'e oursel/es
#i/en "ha" ,e are s"raigh" $or,ard and 'ound '( a s"rong sense o$ *rinci*les, ,e
decided "o *rac"ice our /alues in our 'usiness
Basicall(, ,alk "he "alk
1e chose "o do "hings "he righ" ,a(, e/en i$ i" ,as no" eas( or cos"-e$$ec"i/e 1e chose
"o do our 'es" and no" .ake *ro.ises ,e canno" kee* 1e chose "o 'e accoun"a'le and
`
,e are reacha'le, an("i.e nigh" or da(, "o ans,er (our Gues"ions &" ,as $ro. "hese
ideals "ha" 0ri$ec"a ,as 'orn
Ter#0 1n$ Con$ition0
Intro$!ction
0hese "er.s and condi"ions go/ern (our use o$ "his ,e'si"e- '( using "his ,e'si"e, (ou
acce*" "hese "er.s and condi"ions in $ull &$ (ou disagree ,i"h "hese "er.s and condi"ions
or an( *ar" o$ "hese "er.s and condi"ions, (ou .us" no" use "his ,e'si"e
Licen0e to !0e ;e"0ite
!nless o"her,ise s"a"ed, 3cs"as( %ro)ec"s %/" K"d and/or i"s licensors o,n "he
in"ellec"ual *ro*er"( righ"s in "he ,e'si"e and .a"erial on "he ,e'si"e 2u')ec" "o "he
license 'elo,, all "hese in"ellec"ual *ro*er"( righ"s are reser/ed
4ou .a( /ie,, do,nload $or caching *ur*oses onl(, and *rin" *ages or o"her con"en"
$ro. "he ,e'si"e $or (our o,n *ersonal use, su')ec" "o "he res"ric"ions se" ou" 'elo, and
else,here in "hese "er.s and condi"ions
4ou .us" no"9
a re*u'lish .a"erial $ro. "his ,e'si"e including re*u'lica"ion on ano"her ,e'si"e-
' sell, ren" or su'-license .a"erial $ro. "he ,e'si"e-
c sho, an( .a"erial $ro. "he ,e'si"e in *u'lic-
d re*roduce, du*lica"e, co*( or o"her,ise e6*loi" .a"erial on "his ,e'si"e $or a
co..ercial *ur*ose-
e edi" or o"her,ise .odi$( an( .a"erial on "he ,e'si"e- or
$ redis"ri'u"e .a"erial $ro. "his ,e'si"e e6ce*" $or con"en" s*eci$icall( and e6*ressl(
.ade a/aila'le $or redis"ri'u"ion
Acce3t1"9e !0e
4ou .us" no" use "his ,e'si"e in an( ,a( "ha" causes, or .a( cause, da.age "o "he
,e'si"e or i.*air.en" o$ "he a/aila'ili"( or accessi'ili"( o$ "he ,e'si"e- or in an( ,a(
,hich is unla,$ul, illegal, $raudulen" or har.$ul, or in connec"ion ,i"h an( unla,$ul,
illegal, $raudulen" or har.$ul *ur*ose or ac"i/i"(
`
4ou .us" no" use "his ,e'si"e "o co*(, s"ore, hos", "rans.i", send, use, *u'lish or
dis"ri'u"e an( .a"erial ,hich consis"s o$ or is linked "o an( s*(,are, co.*u"er /irus,
0ro)an horse, ,or., ke(s"roke logger, roo" ki" or o"her .alicious co.*u"er so$",are
4ou .us" no" conduc" an( s(s"e.a"ic or au"o.a"ed da"a collec"ion ac"i/i"ies including
,i"hou" li.i"a"ion scra*ing, da"a .ining, da"a e6"rac"ion and da"a har/es"ing on or in
rela"ion "o "his ,e'si"e ,i"hou" e6*ress ,ri""en consen" o$ 3cs"as( %ro)ec"s %/" K"d
4ou .us" no" use "his ,e'si"e "o "rans.i" or send unsolici"ed co..ercial
co..unica"ions
4ou .us" no" use "his ,e'si"e $or an( *ur*oses rela"ed "o .arke"ing ,i"hou" e6*ress
,ri""en consen" $ro. 3cs"as( %ro)ec"s %/" K"d
Li#it1tion0 of 9i1"i9it2
3cs"as( %ro)ec"s %/" K"d ,ill no" 'e lia'le "o (ou ,he"her under "he la, o$ con"ac", "he
la, o$ "or"s or o"her,ise in rela"ion "o "he con"en"s o$, or use o$, or o"her,ise in
connec"ion ,i"h, "his ,e'si"e9
a "o "he e6"en" "ha" "he ,e'si"e is *ro/ided $ree-o$-charge, $or an( direc" loss-
' $or an( indirec", s*ecial or conseGuen"ial loss- or
c $or an( 'usiness losses, loss o$ re/enue, inco.e, *ro$i"s or an"ici*a"ed sa/ings, loss o$
con"rac"s or 'usiness rela"ionshi*s, loss o$ re*u"a"ion or good,ill, or loss or corru*"ion o$
in$or.a"ion or da"a
0hese li.i"a"ions o$ lia'ili"( a**l( e/en i$ 3cs"as( %ro)ec"s %/" K"d has 'een e6*ressl(
ad/ised o$ "he *o"en"ial loss
EDce3tion0
Io"hing in "his ,e'si"e disclai.er ,ill e6clude or li.i" an( ,arran"( i.*lied '( la, "ha" i"
,ould 'e unla,$ul "o e6clude or li.i"- and no"hing in "his ,e'si"e disclai.er ,ill e6clude
or li.i" lia'ili"( o$ 3cs"as( %ro)ec"s %/" K"d in res*ec" o$ an(9
a dea"h or *ersonal in)ur( caused '( negligence on "he *ar" o$ 3cs"as( %ro)ec"s %/"
K"d-
' $raud or $raudulen" .isre*resen"a"ion on "he *ar" o$ 3cs"as( %ro)ec"s %/" K"d- or
c .a""er ,hich i" ,ould 'e illegal or unla,$ul $or 3cs"as( %ro)ec"s %/" K"d "o e6clude or
li.i", or "o a""e.*" or *ur*or" "o e6clude or li.i", i"s lia'ili"(
Re10on1"9ene00
B( using "his ,e'si"e, (ou agree "ha" "he e6clusions and li.i"a"ions o$ lia'ili"( se" ou" in
"his ,e'si"e disclai.er are reasona'le &$ (ou do no" "hink "he( are reasona'le, (ou .us"
no" use "his ,e'si"e
Other 31rtie0
4ou acce*" "ha", as a li.i"ed lia'ili"( en"i"(, 3cs"as( %ro)ec"s %/" K"d has an in"eres" in
li.i"ing "he *ersonal lia'ili"( o$ i"s o$$icers and e.*lo(ees 4ou agree "ha" (ou ,ill no"
'ring an( clai. *ersonall( agains" o$$icers or e.*lo(ees o$ 3cs"as( %ro)ec"s %/" K"d in
res*ec" o$ an( losses (ou su$$er in connec"ion ,i"h "he ,e'si"e
1i"hou" *re)udice "o "he $oregoing *aragra*h, (ou agree "ha" "he li.i"a"ions o$ ,arran"ies
and lia'ili"( se" ou" in "his ,e'si"e disclai.er ,ill *ro"ec" o$$icers, e.*lo(ees, agen"s,
su'sidiaries, successors, assigns and su'-con"rac"ors o$ 3cs"as( %ro)ec"s %/" K"d as
,ell as 3cs"as( %ro)ec"s %/" K"d
Unenforce1"9e 3ro>i0ion0
&$ an( *ro/ision o$ "his ,e'si"e disclai.er is, or is $ound "o 'e, unen$orcea'le under
a**lica'le la,, "ha" ,ill no" a$$ec" "he en$orcea'ili"( o$ "he o"her *ro/isions o$ "his ,e'si"e
disclai.er
In$e#nit2
`
4ou here'( inde.ni$( 3cs"as( %ro)ec"s %/" K"d and under"ake "o kee* 3cs"as( %ro)ec"s
%/" K"d inde.ni$ied agains" an( losses, da.ages, cos"s, lia'ili"ies and e6*enses
including ,i"hou" li.i"a"ion legal e6*enses and an( a.oun"s *aid '( 3cs"as( %ro)ec"s
%/" K"d "o a "hird *ar"( in se""le.en" o$ a clai. or dis*u"e on "he ad/ice o$ legal ad/isers
in "he e.*lo( o$ 3cs"as( %ro)ec"s %/" K"d incurred or su$$ered '( 3cs"as( %ro)ec"s %/"
K"d arising ou" o$ an( 'reach '( (ou o$ an( *ro/ision o$ "hese "er.s and condi"ions, or
arising ou" o$ an( clai. "ha" (ou ha/e 'reached an( *ro/ision o$ "hese "er.s and
condi"ions
Bre1che0 of the0e ter#0 1n$ con$ition0
1i"hou" *re)udice "o o"her righ"s o$ 3cs"as( %ro)ec"s %/" K"d under "hese "er.s and
condi"ions, i$ (ou 'reach "hese "er.s and condi"ions in an( ,a(, 3cs"as( %ro)ec"s %/"
K"d .a( "ake such ac"ion as 3cs"as( %ro)ec"s %/" K"d dee.s a**ro*ria"e "o deal ,i"h
"he 'reach, including sus*ending (our access "o "he ,e'si"e, *rohi'i"ing (ou $ro.
accessing "he ,e'si"e, 'locking co.*u"ers using (our &% address $ro. accessing "he
,e'si"e, con"ac"ing (our in"erne" ser/ice *ro/ider "o reGues" "ha" "he( 'lock (our access
"o "he ,e'si"e and/or 'ringing cour" *roceedings agains" (ou
V1ri1tion
3cs"as( %ro)ec"s %/" K"d .a( re/ise "hese "er.s and condi"ions $ro. "i.e-"o-"i.e
Re/ised "er.s and condi"ions ,ill a**l( "o "he use o$ "his ,e'si"e $ro. "he da"e o$ "he
*u'lica"ion o$ "he re/ised "er.s and condi"ions on "his ,e'si"e %lease check "his *age
regularl( "o ensure (ou are $a.iliar ,i"h "he curren" /ersion
A00ier1"i9it2
&$ a *ro/ision o$ "hese "er.s and condi"ions is de"er.ined '( an( cour" or o"her
co.*e"en" au"hori"( "o 'e unla,$ul and/or unen$orcea'le, "he o"her *ro/isions ,ill
con"inue in e$$ec" &$ an( unla,$ul and/or unen$orcea'le *ro/ision ,ould 'e la,$ul or
en$orcea'le i$ *ar" o$ i" ,ere dele"ed, "ha" *ar" ,ill 'e dee.ed "o 'e dele"ed, and "he res"
o$ "he *ro/ision ,ill con"inue in e$$ec"
Entire 1alls and
so.e o$ Bangalore5s $ines" schools, 3s*lanade P 1hi"e$ield is 'eing 'uil" in"o an
en/iron.en" "ha" nur"ures such .o.en"s, kee*ing real li$e and real $a.ilies in .ind
0he *ro)ec" $ea"ures include "he $ollo,ing9
• 1ell landsca*ed )ogging "rack
• ?ull si8e and "oddlers s,i..ing *ool
• #(.nasiu. and s*a Bs"ea. and 7acu88iQ
• A.*hi"hea"re
• 2Guash cour"
• Bad.in"on cour"
• 0ennis cour"
• :ricke" *i"ch ,i"h ne"s
• 2ka"ing rink
• :hild sa$e *la( area
• 2enior ci"i8ens lounge
• >ul"i*ur*ose hall
• >ini de*ar".en"al s"ore
• Kandsca*ed gardens
• &ndoor ga.es such as "a'le "ennis, 'illiards, $oo"'all, caro. and chess
`
Loc1tion
•
3 0ri$ec"a 2ollie/o
`
&n &"alian, 2ollie/o .eans relie$ or solace
2"a(ing "rue "o i"s na.e, 0ri$ec"a 2ollie/o *u"s "he relie$ 'ack in"o ur'an li/ing
0ake e/en "he .os" cursor( glance a" i"s $ea"ures and (ou can $eel "he rela6a"ion
see*ing in"o (ou "oo 1ell, "he a""rac"ion "o "he *ro)ec" is na"ural ,i"h "he $ines" o$
lu6uries, .odern a.eni"ies, and clu'house $acili"ies designed "o *lease (ou a" all "i.es
A$"er all, e/er("hing a'ou" "his *ro)ec" re/ol/es around no"hing 'u" (ou
&n "he hear" o$ &0 dis"ric" near 1hi"e$ield and /er( close "o &n"erna"ional 0echnolog( %ark
Bangalore, 2ollie/o o$$ers a ,alk-"o-,ork ad/an"age "ha" /er( $e, des"ina"ions can 'oas"
o$ Io ,onder "his *ar" is $a/oured '( "he eli"es and all &0 *ro$essionals P re$lec"ed '(
s,ank( residen"ial colonies all around A.ids" "his $a/oura'le se""ing, "he essen"ials o$
ur'an li$e lie ,i"hin eas( reach 0he :a$e in 0he Ea/eli 'aker(, and Guali"( schools such
as Delhi %u'lic 2chool, 3uro Kids, Brigh" >on"essori and %rish"i %re-school are ,i"hin
,alking dis"ance Big .alls loca"ed in "he /icini"( including Big Ba8aar,
s.os, ?oru.Jalue >all and E(*erci"( are ideal $or sho**ing, en"er"ain.en" and $ine dining
e6*erience ?or heal"hcare, Jaidehi Eos*i"al, 2a"(a 2ai #eneral Eos*i"al and
4esho.a"hi Eos*i"al are a'ou" 5-;0 .inu"e dri/e a,a(
0ri$ec"a 2ollie/o $ea"ures "he $ollo,ing a.eni"ies9
? :lu' house
? 2,i..ing *ool and "oddler5s *ool
? :hild sa$e *la( area
? 2enior ci"i8ens lounge
? >ul"i*ur*ose hall
? Bad.in"on cour"
`
? #(.nasiu. ,i"h s"ea. 'a"h and 7acu88i
? 2Guash cour"
? A.*hi"hea"re
? 2ka"ing rink
? :ricke" *i"ch ,i"h ne"s
? 7ogging "rack
? >ini-de*ar".en" s"ore
? 1ide se"'acks and *len"( 'rea"hing roo.
? &ndoor ga.es such as "a'le "ennis, 'illiards, $oos'all, caro. and chess
Loc1tion
4 0ri$ec"a Jerdure
`
&"5s all a'ou" Guali"( o$ li$e and $inding a ha**( 'alance 'e",een ,ork, $riends and $a.il(
0ha" is Guin"essen"iall( "he ins*ira"ion 'ehind 0ri$ec"a Jerdure
1i"h lush green $oliage, 'rea"hing s*ace and $resh 'ree8es, "ake a .o.en" "o $ind (our
8en
Eo.e5s a ,onder$ul *lace "o 'e
Koca"ed in 2ar)a*ur, a $as"-de/elo*ing *ar" o$ Bangalore ,i"h good road connec"i/i"( "o
ke( &0 clus"er areas like 1hi"e$ield, 3lec"ronic :i"(, Du"er Ring Road, >ara"ha halli, 2ilk
Board and Kora.angala "hese s*acious, ,ell-li" and ,ell "hough"-ou" a*ar".en"s
$ea"ure9
? 2,i..ing *ool
? #(.nasiu.
? :hild sa$e *la( area
? 2enior ci"i8ens *ark
? >ul"i*ur*ose hall
? Bad.in"on cour"
? 1ell landsca*ed gardens
? Bar'ecue area
? 1ide se"'acks and *len"( 'rea"hing roo.
? &ndoor ga.es such as "a'le "ennis, $oos'all, caro. and chess
`
Loc1tion
Re1ti>eF cre1ti>e
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
4es 90 90
Io ;0 ;0
0D0AK ;00 ;00
%RAP) -(/* M1n1anage.en" *la(s /i"al role in enhancing e.*lo(ee co-o*era"ion
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
4es A0 A0
Io =0 =0
0D0AK ;00 ;00
%RAP) -(H* >anage.en" *la(s /i"al role in enhancing e.*lo(ee co-o*era"ion
Inter3ret1tion*
?ro. "he a'o/e *ie diagra. A0S are $el" .anage.en" has *la(ing /i"al role
in enhancing e.*lo(ee co-o*era"ion and =0S are no" agreed
`
-(G( SATISFIED WIT) T)E SALARY
Intro$!ction9
&n e/er( organi8a"ion e.*lo(ees are $irs" iden"i$ied "o co.*an( *ro/ides "he 'es"
salar( "o "he e.*lo(ees &n "his Gues"ion is "o iden"i$( ,he"her "ha" "he e.*lo(ees are
sa"is$ied ,i"h "he salar(
T1"9e -(G* 2a"is$ied ,i"h "he salar(
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied 0 0
2a"is$ied =5 =5
Ieu"ral 40 40
Dissa"is$ied =5 =5
Eighl( dissa"is$ied ;0 ;0
0D0AK ;00 ;00
%RAP) -(G9 2a"is$ied ,i"h "he salar(
Inter3ret1tion*
?ro. "he a'o/e gra*h 0S is highl( sa"is$ied, =5S are sa"is$ied, 40S are
neu"ral, =5S are dissa"is$ied and ;0S are highl( dissa"is$ied ,i"h "he salar(
`
-(I(SATISFIED WIT) T)E INCREMENTS
Intro$!ction*
&n "his Gues"ion ,e iden"i$( "ha" "he e.*lo(ees are sa"is$ied ,i"h "heir
incre.en"s
T1"9e -(I(* 2a"is$ied ,i"h "he incre.en"s
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied 0 0
2a"is$ied =5 =5
Ieu"ral 45 45
Dissa"is$ied =0 =0
Eighl( Dissa"is$ied ;0 ;0
0D0AK ;00 ;00
%RAP) -(I* 2a"is$ied ,i"h "he incre.en"s
Inter3ret1tion*
?ro. "he a'o/e gra*h 0S is highl( sa"is$ied, =5S are sa"is$ied, 45S are
neu"ral, =0S are dissa"is$ied and ;0S are highl( dissa"is$ied ,i"h "he incre.en"s
`
3;0 SATISFIED WIT) T)E WELFARE FACILITIES
Intro$!ction*
&n "his Gues"ion ,e iden"i$ied "ha" "he e.*lo(ees are sa"is$ied ,i"h "he ,el$are
$acili"ies Bno"e -- ,el$are $acili"ies includes i"e.s such as allo,ances, housing,
"rans*or"a"ion, .edical insurance and $ood Q
T1"9e -(,+* 2a"is$ied ,i"h "he ,el$are $acili"ies
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied == ==
2a"is$ied =0 =0
Ieu"ral 35 35
Dissa"is$ied =0 =0
Eighl( dissa"is$ied 3 3
0D0AK ;00 ;00
#ra*h 3;0 9 2a"is$ied ,i"h "he ,el$are $acili"ies
Inter3ret1tion*
?ro. "he a'o/e gra*h==S are highl( sa"is$ied, =0S are sa"is$ied , 35S are
neu"ral, =0S are dissa"is$ied and 3S are highl( dissa"is$ied ,i"h "he ,el$are
$acili"ies
`
-(,,*SATISFIED WIT) T)E FRIN%E BENEFITS
Intro$!ction9
&n "his Gues"ion "ha" "he organi8a"ion *ro/ides "he $ringe 'ene$i"s "o "he e.*lo(ees "ha" "he( are
sa"is$ied are no" Bno"e-- $ringe 'ene$i"s
.*ensa"ion in addi"ion "o direc" ,ages orsalaries, such as co.*an( car, house allo,ance, .edical insurance, *aid holida(s, *ension
sche.es, su'sidi8ed .eals Q
T1"9e -(,,( 2a"is$ied ,i"h "he $ringe 'ene$i"s
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied 30 30
2a"is$ied 40 40
Ieu"ral ;0 ;0
Dissa"is$ied ;0 ;0
Eighl( dissa"is$ied ;0 ;0
0D0AK ;00 ;00
#ra*h 3;;9 2a"is$ied ,i"h "he $ringe 'ene$i"s
Inter3ret1tion*
?ro. "he a'o/e gra*h 30S are highl( sa"is$ied, 40S are sa"is$ied, ;0S are
neu"ral, ;0S are dissa"is$ied and ;0S are highl( dissa"is$ied ,i"h "he $ringe 'ene$i"s
`
-(,/( MANA%ER %IVES YOU RE%ULAR FEED BAC' ABOUT YOUR WOR'
Intro$!ction*
&n "his Gues"ion ,e iden"i$( "ha" "he organi8a"ion .anagers are gi/ing "he regular
$eed'ack a'ou" "heir ,ork
T1"9e 3;=9 >anager gi/es (ou regular $eed 'ack a'ou" (our ,ork
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
4es 70 70S
Io 30 30S
0D0AK ;00 ;00
%r13h 3;=9 >anager gi/es (ou regular $eed 'ack a'ou" (our ,ork
Inter3ret1tion*
?ro. "he a'o/e gra*h 70 S are agree "ha" "heir .anagers gi/e regular $eed'ack
a'ou" "heir ,ork and 30S no" agree ,i"h "his
`
-(,-( COMMUNIATION BETWEEN EMPLOYER ? EMPLOYEE
Intro$!ction*
&n$or.a"ion *la(s a /i"al role in *ursuing )o' &" is a ke( "o *roceed $ur"her in ,ork
Drgani8a"ion has i"s o,n es"a'lished co..unica"ion channels, 'u" no, e$$ec"i/el( "he(
are deli/ering "he in$or.a"ion needs o$ e.*lo(ee is need "o 'e highligh"ed
T1"9e -(,-*
..unica"ion 'e",een e.*lo(er < e.*lo(ee9DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied =5 =5
2a"is$ied 3= 3=
Ieu"ral == ==
Dissa"is$ied ;= ;=
Eighl( dissa"is$ied 9 9
0D0AK ;00 ;00
%r13h -(,-*
..unica"ion 'e",een e.*lo(er < e.*lo(ee9INTERPRETATION*
?ro. "he a'o/e "a'le i" is o'ser/ed "ha" =5S are highl( sa"is$ied, 3=S are
sa"is$ied, ==S are neu"ral in *osi"ion ;=S are dissa"is$ied and 9S are highl( dissa"is$ied
,i"h "he co..unica"ion 'e",een e.*lo(er and e.*lo(ee
`
-(,.( FAMILY PROBLEMS INFLUENCE ON PERFORMANCE
Intro$!ction*
Ke( concern area o$ *resen" ,orking cul"ure is $a.il( *ro'le. in$luence on ,ork
li$e Dne o$ "he .a)or cases o$ dissa"is$ac"ion in )o' is $a.il( *ro'le.s &$ $a.il( *ro'le.s
don5" ha/e an( i.*ac" on )o', i"s no" 'ig cons"rain" $or 'o"h e.*lo(er and e.*lo(ee
T1"9e -(,.* ?a.il( *ro'le.s in$luence on *er$or.ance
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied =3 =3
2a"is$ied =5 =5
Ieu"ral =4 =4
Dissa"is$ied ;A ;A
Eighl( dissa"is$ied ;0 ;0
0D0AK ;00 ;00
`
%RAP) -(,.* ?a.il( *ro'le.s in$luence on *er$or.ance
INTERPRETATION*
?ro. "he a'o/e "a'le i" is o'ser/ed "ha" =3S are highl( sa"is$ied, =5S are
sa"is$ied, =4S are neu"ral in *osi"ion, ;AS are dissa"is$ied and ;0S are highl(
dissa"is$ied
?ro. "he a'o/e "a'le i" is o'ser/ed "ha" .a)ori"( o$ "he e.*lo(ees are o$ "he
o*inion "ha" $a.il( *ro'le.s in$luence on "heir *er$or.ance
-(,4( RECREATION FACILITIES IN OR%ANICATION
Intro$!ction 9
Ki$e is .ono"onous and e.*lo(ee reGuires so.e sor" o$ recrea"ion "o ge" rid o$ ,ork
s"ress 0radi"ionall( organi8a"ion "end "o o/erlook recrea"ion as*ec"s, "he( 'elie/e i"5s no"hing "o
do ,i"h ,ork Bu" researches *ro/ide ,ork s"ress "urns "o lo, *er$or.ance and a'sen"eeis.
and o"hers 0o 'urs" ou" s"ress recrea"ion $acili"ies are 'es" $or.ula Bno"e9- Recrea"ion Cneed "o
do so.e"hing $or recrea"ionC is an essen"ial ele.en" o$ hu.an 'iolog( and *s(cholog(
T1"9e -(,4* Recrea"ion $acili"ies in organi8a"ion
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied == ==
2a"is$ied =5 =5
Ieu"ral =4 =4
Dissa"is$ied ;7 ;7
`
Eighl( dissa"is$ied ;0 ;0
0D0AK ;00 ;00
%RAP) -(,4(* Recrea"ion $acili"ies in organi8a"ion
INTERPRETATION*
?ro. "he a'o/e "a'le i" is o'ser/ed "ha" ==S are highl( sa"is$ied, =5S are
sa"is$ied, =4S are neu"ral in *osi"ion, ;7S are dissa"is$ied and ;0S are highl(
dissa"is$ied ,i"h "he recrea"ion $acili"ies in organi8a"ion
-(,5( OR%ANICATION CONCERN ABOUT INDIVIDUAL DEVELOPMENT
Intro$!ction9
3/er( indi/idual e.*lo(ee in organi8a"ion e6*ec"s hel*ing hand $ro.
.anage.en" 3.*lo(ees ha/e "heir se" o$ indi/idual goals and achie/e.en"s "arge"s "o
'e insula"ed $ro. organi8a"ion su**or"
0a'le 3;69 Drgani8a"ion concern a'ou" indi/idual de/elo*.en"
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied ;9 ;9
2a"is$ied =5 =5
Ieu"ral =5 =5
Dissa"is$ied ;A ;A
Eighl( dissa"is$ied ;3 ;3
0D0AK ;00 ;00
`
%r13h -(,5* Drgani8a"ion concern a'ou" indi/idual de/elo*.en"
INTERPRETATION*
?ro. "he a'o/e "a'le i" is o'ser/ed "ha" ;9S are highl( sa"is$ied, =5S are
sa"is$ied, =5S are neu"ral in *osi"ion, ;AS are dissa"is$ied and ;3S are highl(
dissa"is$ied "ha" "he organi8a"ion concern a'ou" indi/idual de/elo*.en"
`
-(,H( PERFORMANCE RECO%NITION BY T)E OR%ANICATION
Intro$!ction9
3.*lo(ee *er$or. )o' "o ge" recogni"ion &" is .anage.en" du"( "ha" recogni8es
"he *er$or.ance o$ *o"en"ial e.*lo(ee and re,ard e.*lo(ees Recogni"ion and re,ard
.o"i/a"es e.*lo(ee "o e6cel in ,ork 0his resul"s in achie/e.en" o$ organi8a"ional
goals
T1"9e -(,H* %er$or.ance recogni"ion '( "he organi8a"ion9
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied =; =;
2a"is$ied 30 30
Ieu"ral ;6 ;6
Dissa"is$ied =4 =4
Eighl( dissa"is$ied 9 9
0D0AK ;00 ;00
`
%r13h -(,H( %er$or.ance recogni"ion '( "he organi8a"ion
INTERPRETATION*
?ro. "he a'o/e "a'le i" is o'ser/ed "ha" ;9S are highl( sa"is$ied, =5S are
sa"is$ied, =5S are neu"ral in *osi"ion, ;AS are dissa"is$ied and ;3S are highl(
dissa"is$ied ,i"h "he e.*lo(ee *er$or.ance recogni"ion '( "he organi8a"ion
`
-(,G( RI%)T PLACEMENT OF EMPLOYEE
Intro$!ction *
3/er( indi/idual has "heir se" o$ skills and kno,ledge and as ,ell e/er( )o'
reGuires di$$eren" se" o$ Guali"ies &" is organi8a"ion res*onsi'ili"( "o look $or righ"
candida"es "o 'e *laced in righ" )o', ,here 'o"h indi/idual and )o' needs are .a"ched &$
e.*lo(ee is no" *laced in righ" )o', he con"inues "o 'e under *er$or.er in "he
organi8a"ion
T1"9e -(/.* Righ" *lace.en" o$ e.*lo(ee9
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied =6 =6
2a"is$ied 30 30
Ieu"ral ;A ;A
Dissa"is$ied ;7 ;7
Eighl( dissa"is$ied 9 9
0D0AK ;00 ;00
`
%RAP) -(,G* Righ" *lace.en" o$ e.*lo(ee9
INTERPRETATION*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" =6S are highl( sa"is$ied, 30S are
sa"is$ied, ;AS are neu"ral in *osi"ion, ;7S are dissa"is$ied and 9S are highl( dissa"is$ied
a'ou" "he righ" *lace.en" o$ "he e.*lo(ee
-(,I( SATISFIED WIT) T)E TIMIN% OF T)E WOR'
Intro$!ction * 0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he
organi8a"ion are sa"is$ied ,i"h "he "i.ing o$ "he ,ork&
T1"9e -(,I* 01ti0fie$ ;ith the ti#in< of the ;orB*
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied =6 =6
2a"is$ied 30 30
Ieu"ral ;A ;A
Dissa"is$ied ;7 ;7
`
Eighl( dissa"is$ied 9 9
0D0AK ;00 ;00
%RAP) -(,I* 01ti0fie$ ;ith the ti#in< of the ;orB*
INTERPRETATION*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" =6S are highl( sa"is$ied, 30S are
sa"is$ied, ;AS are neu"ral in *osi"ion, ;7S are dissa"is$ied and 9S are highl( dissa"is$ied
a'ou" "he righ" *lace.en" o$ "he e.*lo(ee
-(/+(PROVIDED WIT) BASIC FACILITIES
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he 'asic $acili"ies
T1"9e -(/+* 3ro>i$e$ ;ith "10ic f1ci9itie0
DIMENSION NO( OF PERCENTA%E
`
RESPONDENTS 6E8
/er(Eighl( ;0 ;0S
high 40 40S
.edia. =0 =0S
lo, 40 40S
Jer( lo, ;5 ;5
0o"al ;00 ;00
%r13h -(/+* 3ro>i$e$ ;ith "10ic f1ci9itie0
Inter3ret1tion*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
-(/,( BALANCE BETWEEN WOR' AND LIFE
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he 'alance 'e",een ,ork and li$e
T1"9e -(/,* "191nce "et;een ;orB 1n$ 9ife
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
/er(Eigh ;0 ;0S
high 40 40S
.edia. =0 =0S
lo, ;5 ;5S
Jer( lo, ;5 ;5S
0D0AK ;00 ;00
`
%r13h -(/,* "191nce "et;een ;orB 1n$ 9ife
Inter3ret1tion*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
-(//( WOR'IN% ENVIRONMENT
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he ,orking en/iron.en",
T1"9e -(//* ;orBin< en>iron#ent
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
/er( good ;0 ;0S
good 40 40S
sa"is$ac"ion =0 =0S
Dis sa"is$ied ;5 ;5S
0D0AK ;00 ;00
%r13h -(//* ;orBin< en>iron#ent
Inter3ret1tion*
`
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
-(/-( FEEL SECURED IN YOUR JOB
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he $eel secured in (our )o',
T1"9e -(/-* fee9 0ec!re$ in 2o!r
"DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
highl( secure ;0 ;0S
2ecure 40 40S
insecure =0 =0S
0D0AK ;00 ;00
%r13h -(/-* fee9 0ec!re$ in 2o!r
"Inter3ret1tion*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
-(/.( SMOOT) RELATIONS)IP WIT) YOUR EMPLOYERS AND CO7WOR'ERS
Intro$!ction*
`
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he ( s.oo"h rela"ionshi* ,i"h (our e.*lo(ers and co-,orkers
T1"9e -(/.* 0#ooth re91tion0hi3 ;ith 2o!r e#39o2er0 1n$ co7;orBer0
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Eighl( sa"is$ied ;0 ;0S
2a"is$ied 40 40S
Ieu"ral =0 =0S
Dissa"is$ied ;5 ;5S
Eighl( dissa"is$ied ;5 ;5S
0D0AK ;00 ;00
%r13h -(/.* 0#ooth re91tion0hi3 ;ith 2o!r e#39o2er0 1n$ co7;orBer0
Inter3ret1tion*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
-(/4( APPRECIATION OR REWARD SYSTEM PROVIDED BY YOUR
MANA%EMENT
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he a**recia"ion or re,ard s(s"e. *ro/ided '( (our .anage.en",
`
T1"9e -(/4* 133reci1tion or re;1r$ 020te# 3ro>i$e$ "2 2o!r #1n1e$ or eD3erience$ 1n2 of the fo99o;in< for#0 of $i0cri#in1tion in the
co#31n2
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he na"ure o$ "he ,ork(
T1"9e -(/H* O"0er>e$ or eD3erience$ 1n2 of the fo99o;in< for#0 of $i0cri#in1tion
in the co#31n2
DIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
Recial discri.ina"ion ;0 ;0S
Age discri.ina"ion 40 40S
gender discri.ina"ion =0 =0S
Ion- o$ "he a'o/e ;5 ;5S
0D0AK ;00 ;00
%r13h -(/H* O"0er>e$ or eD3erience$ 1n2 of the fo99o;in< for#0 of $i0cri#in1tion
in the co#31n2
Inter3ret1tion*
`
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
-(/G( REALLY ENJOY FRELA@ IN YOUR TEA TIME AND LUNC) BREA'
Intro$!ction*
0his Gues"ionnaire is incor*ora"ed i$ "he e.*lo(ees in "he organi8a"ion are
sa"is$ied ,i"h "he reall( en)o( /rela6 in (our "ea "i.e and lunch 'reak,
T1"9e -(/G* re1992 en
2 Fre91D in 2o!r te1 ti#e 1n$ 9!nch "re1BDIMENSION NO( OF RESPONDENTS PERCENTA%E 6E8
(es 60 60S
ID 40 40S
0D0AK ;00 ;00
%r13h -(/G* re1992 en
2 Fre91D in 2o!r te1 ti#e 1n$ 9!nch "re1BInter3ret1tion*
?ro. "he a'o/e gra*h i" is o'ser/ed "ha" "he ;0S o$ "he res*onden"s are highl(
sa"is$ied, 40S o$ "he res*onden"s are sa"is$ied, =0So$ "he res*onden"s are neu"ral, ;5S
o$ "he res*onden"s are dissa"is$ied, ;5S o$ "he res*onden"s are highl( dissa"is$ied
`
FINDIN%S
; 63S o$ "he res*onden"s are highl( sa"is$ied ,i"h "heir )o'
= 90S o$ "he res*onden"s are highl( sa"is$ied ha" "he .anage.en" has gi/en a chance
"o 'e inno/a"i/e/crea"i/e
3 40S o$ "he res*onden"s are dissa"is$ied "ha" "heir Guali$ica"ion is no" .a"ches "o "heir
*resen" )o' *ro$ile
4 50S o$ "he res*onden"s are sa"is$ied ,i"h "he na"ure o$ ,ork
5 =0S o$ "he res*onden"s are dissa"is$ied ,i"h "he .anage.en" coo*era"ion
6 35S o$ "he res*onden"s are dissa"is$ied ,i"h "he coo*era"ion e6is" a.ong "he
e.*lo(ees
7 A0S o$ "he res*onden"s are sa"is$ied "ha" "he .anage.en" *la(s /i"al role in
enhancing e.*lo(ee coo*era"ion
A 35S o$ "he res*onden"s are dissa"is$ied ,i"h "he salar(
9 70S o$ "he res*onden"s are sa"is$ied ,i"h "heir incre.en"s
;0 4=S o$ "he res*onden"s are sa"is$ied ,i"h "he ,el$are $acili"ies
;; =0S o$ "he res*onden"s are dissa"is$ied ,i"h "he $ringe 'ene$i"s
;= 70S o$ "he res*onden"s said "ha" .anager gi/es regular $eed 'ack a'ou" "he ,ork "o
"he e.*lo(ees
;3 67S o$ "he res*onden"s are sa"is$ied "ha" "he co..unica"ion 'e",een e.*lo(ers
and e.*lo(ee
;4 =AS o$ "he res*onden"s dissa"is$ied ,i"h "he $a.il( *ro'le.s in$luence on
*er$or.ance
`
;5 49S o$ "he res*onden"s are sa"is$ied ,i"h "he recrea"ion $acili"ies in "he organi8a"ion
;6 44S o$ "he res*onden"s are highl( sa"is$ied ,i"h "he organi8a"ion concern a'ou"
indi/idual de/elo*.en"
;7 5;S o$ "he res*onden"s are highl( sa"is$ied ,i"h "he *er$or.ance recogni"ion '( "he
organi8a"ion
;A =6S o$ "he res*onden"s are dissa"is$ied ,i"h "heir *lace.en" o$ "he e.*lo(ee
;9 =9S o$ "he res*onden"s are dissa"is$ied ,i"h "he sa"is$ied ,i"h "he "i.ing o$ "he ,ork
=0 =7S o$ "he res*onden"s are sa"is$ied *ro/ided ,i"h 'asic $acili"ies
=; 67S o$ "he res*onden"s are highl( sa"is$ied a'ou" "he 'alance 'e",een ,ork anage.en" *la(s /i"al role in enhancing e.*lo(ee coo*era"ion U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
`
A 2a"is$ied ,i"h "he salar( U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
9 2a"is$ied ,i"h "he incre.en"s U B
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;0 2a"is$ied ,i"h "he ,el$are $acili"ies U B Q Bno"e -- ,el$are $acili"ies includes i"e.s such as
allo,ances, housing, "rans*or"a"ion, .edical insurance and $ood Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;; 2a"is$ied ,i"h "he $ringe 'ene$i"s U B Q Q Bno"e-- $ringe 'ene$i"s
.*ensa"ion in addi"ion "o direc",ages or salaries, such as co.*an( car, house allo,ance, .edical insurance, *aid holida(s, *ension
sche.es, su'sidi8ed .eals Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;= >anagers gi/e (ou regular $eed 'ack a'ou" (our ,ork U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;3
..unica"ion 'e",een e.*lo(er and e.*lo(ee U B Q;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;4 ?a.il( *ro'le.s in$luence on *er$or.ance U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;5 Recrea"ion $acili"ies in organi8a"ion U B Q B no"e--Recrea"ion Cneed "o do so.e"hing $or
recrea"ionC is an essen"ial ele.en" o$ hu.an 'iolog( and *s(cholog( Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( dissa"is$ied
`
;6 Drgani8a"ion concerns a'ou" indi/idual de/elo*.en" U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;7 %er$or.ance recogni"ion '( "he organi8a"ion B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;A Righ" *lace.en" o$ e.*lo(ee B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
;92a"is$ied ,i"h "he "i.ing o$ "he ,ork U B Q
;Q Eighl( sa"is$ied =Q 2a"is$ied 3QIeu"ral 4Q dissa"is$ied 5Q Eighl( Dissa"is$ied
=0%ro/ided ,i"h 'asic $acili"ies U B Q
;Q /er( high =Q high 3Q.ediu. 4Q lo,
=;Balance 'e",een ,ork < li$e U B Q
;Q /er( high =Q high 3 Q.ediu. 4Q lo, 5Q /er( lo,
== Working environment U B Q
;Q e6cellen" =Q good 3Q sa"is$ac"or( 4Q no" sa"is$ac"or(
=3 Feel in secured (our )o' U B Q
;Q high secure =Q secure 3 Q insecure
=4 Smooth relationship with your employers and co- workers U B Q
;Q /er( high =Q high 3Q.ediu. 4Q lo, 5Q /er( lo,
=5 Appreciation or reward system *ro/ided '( (our .anage.en" U B Q
;Q highl( sa"is$ied =Q sa"is$ied 3Qneeds i.*ro/e.en"
=6 Overall compensation *ackage U B Q
;Q highl( sa"is$ied =Q sa"is$ied 3Qneeds i.*ro/e.en"
=7 D'ser/ed or e6*erienced an( o$ "he $ollo,ing $or.s o$
discrimination in the company U B Q
;Q Racial discri.ina"ion =Q age discri.ina"ion 3Q gender discri.ina"ion 4Q none o$ "he a'o/e
`
=A Reall( en)o( / rela6 in (our "ea "i.e and lunch 'reakU B Q
;Q 4es =Q Io &$ Io, 1h(VVVVVVVV
doc_961246812.docx